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ডিচে 18, 2006

Cheque Drop Box Facility and the facility for acknowledgement of cheques

RBI /2006-2007/214 DBOD.No.Leg.BC. 49 /09.07.005/2006-07 December 18, 2006 To All Scheduled Commercial Banks (Excluding RRBs) Dear Sir, Cheque Drop Box Facility and the facility for acknowledgement of cheques Please refer to our Circular DBOD.No.Leg.BC.74/09.07.005/2003-04 dated April 10, 2004 wherein banks were advised that both the drop box facility and the facility for acknowledgement of the cheques at the regular collection counters should be available to customer

ডিচে 10, 2006

TDS on interest payable under Senior Citizens Savings Scheme, 2004

RBI/ 2006-07/ 171 Ref. No. DGBA.CDD. No. H- 7667 / 15.15.001 / 2006-07 November 10, 2006 The General Manager Government Accounts Department, Head Office State Bank of India / State Bank of Indore / State Bank of Patiala State Bank of Bikaner & Jaipur / State Bank of Saurashtra State Bank of Travancore / State Bank of Hyderabad / State Bank of Mysore Allahabad Bank / Bank of Baroda / Bank of India / Bank of Maharashtra/ Canara Bank / Central Bank of India / Corpora

নৱে 10, 2006

Customer Service – Issue of Duplicate Demand Draft

RBI/2006-07/173 DBOD.No.Leg.BC.42 /09.07.005/2006-07 November 10, 2006 To All Scheduled Commercial Banks (Excluding RRBs) Dear Sir, Customer Service – Issue of Duplicate Demand Draft Please refer to our circular DBOD.No.BC.147/09.07.007/99-2000 dated March 9, 2000 wherein banks were advised to issue duplicate Demand Draft to the customer within a fortnight from the receipt of such request. Further, for the delay beyond this stipulated period, banks were advised to pay

নৱে 03, 2006

Guidelines on Managing Risks and Code of Conduct in Outsourcing of Financial Services by banks

RBI/2006/167 DBOD.NO.BP. 40/ 21.04.158/ 2006-07 November 3, 2006 All Scheduled Commercial Banks(excluding RRBs) Dear Sir, Guidelines on Managing Risks and Code of Conduct in Outsourcing of Financial Services by banks In view of the extensive use of outsourcing by banks, Reserve Bank had issued draft guidelines on 6th December 2005 for laying down a framework for managing the attendant risks in outsourcing. On the basis of the suggestions received from all concerned, t

অক্টো 11, 2006

Customer Service- Non issuance of passbooks to Savings Bank Account-holders (Individuals)

RBI/2006-07/147 RPCD.CO.RF.BC 28/07.40.06/2006-07 October 11, 2006 All State and District Central Co-operative Banks (StCBs/DCCBs) Dear Sir, Customer Service- Non issuance of passbooks to Savings Bank Account-holders (Individuals) As you are aware, a passbook is a ready reckoner of transactions and being handy and compact, is far more convenient to the small customer than a statement of account which has some inherent difficulties viz need of filing, tallying of openi

অক্টো 06, 2006

Address / Telephone Number of the Branch in Pass Books / Statement of Accounts - UCBs

RBI / 2006-07 / 143 UBD.CO. BPD .Cir No. 12 /09.39.000/ 2006-07 October 6, 2006 The Chief Executive Officers of All Primary (urban) Co-operative Banks Dear Sir/Madam, Address / Telephone Number of the Branch in Pass Books / Statement of Accounts - UCBs In order to improve the quality of service available to customers in branches, it would be useful if the address / telephone number of the branch is mentioned on the Pass Books / Statement of Accounts. 2. Banks are ther

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অক্টো 04, 2006

Customer Service – Non-issuance of Passbooks to Savings Bank Accountholders (Individuals)

RBI /2006-07/139 DBOD.No.Leg.BC.32 /09.07.005/2006-07 October 4, 2006 To All Scheduled Commercial Banks (Excluding RRBs) Dear Sir, Customer Service – Non-issuance of Passbooks to Savings Bank Accountholders (Individuals) We have been receiving representations from customers including senior citizens' associations that many banks have discontinued issuing pass books to Savings Bank Account holders (Individuals). It has also been pointed out that this decision of discon

ছেপ্তে 22, 2006

Address, telephone number of the Branch in passbooks/statements of account

RBI/2006-07/134 RPCD.RF.BC. 26/07.40.06/2006-07 September 22, 2006 All State and District Central Co-operative Banks Dear Sir, Address, telephone number of the Branch in passbooks/statements of account In order to improve the quality of service available to customers in branches, it would be useful if the address and telephone number of the branch are mentioned on the passbooks/statements of account. 2. Banks are, therefore, advised to ensure that full address and tel

ছেপ্তে 15, 2006

Address/Telephone Number of the Branch in Pass Books / Statement of Accounts-Regional Rural Banks (RRBs)

RBI/2006-07/128 RPCD.CO.RRB.BC.No./25/03.05.28A/2006-07 September 15, 2006 The Chairmen Regional Rural Banks (RRBs) Dear Sir Address / Telephone Number of the Branch in Pass Books / Statement of Accounts-Regional Rural Banks (RRBs) In order to improve the quality of service available to customers in branches, it would be useful if the address / telephone number of the branch is mentioned on the Pass Books / Statement of Accounts. 2. RRBs are therefore advised to ensur

ছেপ্তে 01, 2006

Address / Telephone Number of the Branch in Pass Books / Statement of Accounts

RBI/2006-07/123 DBOD.No.Leg. BC.8 /09.07.005/2006-07 September 1, 2006 To All the Scheduled Commercial Banks (Excluding RRBs) Dear Sir, Address / Telephone Number of the Branch in Pass Books / Statement of Accounts In order to improve the quality of service available to customers in branches, it would be useful if the address / telephone number of the branch is mentioned on the Pass Books / Statement of Accounts. 2. Banks are therefore advised to ensure that full addr