Notifications - Consumer Education and Protection - আরবিআই - Reserve Bank of India
notifications
ডিসেম্বর 31, 2014
Withdrawal of all old series of Banknotes issued prior to 2005
RBI/2014-15/373 DCM(Plg) No.G-8 /3004/10.27.00/2014-15 December 31, 2014 The Chairman / Managing Director/ Chief Executive Officer@@NBSP@@ All Scheduled Commercial Banks Primary(Urban) Co-operative Banks/RRBs Dear Sir /Madam Withdrawal of all old series of Banknotes issued prior to 2005 Please refer to our circular DCM (Plg) No. G-19/3880/10.27.00/2013-14 dated March 03, 2014 and the Press Release dated March 03, 2014 on the captioned subject. 2. On a review of the ma
RBI/2014-15/373 DCM(Plg) No.G-8 /3004/10.27.00/2014-15 December 31, 2014 The Chairman / Managing Director/ Chief Executive Officer@@NBSP@@ All Scheduled Commercial Banks Primary(Urban) Co-operative Banks/RRBs Dear Sir /Madam Withdrawal of all old series of Banknotes issued prior to 2005 Please refer to our circular DCM (Plg) No. G-19/3880/10.27.00/2013-14 dated March 03, 2014 and the Press Release dated March 03, 2014 on the captioned subject. 2. On a review of the ma
ডিসেম্বর 09, 2014
Introduction of Digital Life Certificates for Pensioners
RBI/2014-15/343DGBA.GAD.H- 2529/45.01.001/2014-15 December 9, 2014 The Chairman/Chief Executive Officer All agency banks Dear Sir Introduction of Digital Life Certificates for Pensioners As per the present scheme for payment of government pension, pensioners are required to furnish a life certificate in November every year to the bank concerned for continued receipt of pension without interruption. Even though this requirement has been liberalised to enable pensioners
RBI/2014-15/343DGBA.GAD.H- 2529/45.01.001/2014-15 December 9, 2014 The Chairman/Chief Executive Officer All agency banks Dear Sir Introduction of Digital Life Certificates for Pensioners As per the present scheme for payment of government pension, pensioners are required to furnish a life certificate in November every year to the bank concerned for continued receipt of pension without interruption. Even though this requirement has been liberalised to enable pensioners
ডিসেম্বর 04, 2014
Mobile Banking Transactions in India - Operative Guidelines for Banks
RBI/2014-15/337 DPSS.CO.PD.No.1017/02.23.001/2014-2015 December 04, 2014 The Chairman and Managing Director / Chief Executive Officers All Scheduled Commercial Banks including RRBs / Urban Co-operative Banks / State Co-operative Banks / District Central Co-operative Banks Madam /Dear Sir Mobile Banking Transactions in India - Operative Guidelines for Banks A reference is invited to our Master Circular RBI/ 2014-15/104 DPSS.CO.PD. Mobile Banking.No.2/02.23.001/2014-15
RBI/2014-15/337 DPSS.CO.PD.No.1017/02.23.001/2014-2015 December 04, 2014 The Chairman and Managing Director / Chief Executive Officers All Scheduled Commercial Banks including RRBs / Urban Co-operative Banks / State Co-operative Banks / District Central Co-operative Banks Madam /Dear Sir Mobile Banking Transactions in India - Operative Guidelines for Banks A reference is invited to our Master Circular RBI/ 2014-15/104 DPSS.CO.PD. Mobile Banking.No.2/02.23.001/2014-15
নভেম্বর 20, 2014
Levy of penal charges on non-maintenance of minimum balances in savings bank accounts
RBI/2014-15/308 DBR.Dir.BC.No.47/13.03.00/2014-15 November 20, 2014 All Scheduled Commercial Banks (Excluding RRBs) Dear Sir/Madam Levy of penal charges on non-maintenance of minimum balances in savings bank accounts Please refer to our circular DBOD.Dir.BC.53/13.10.00/2002-03 dated December 26, 2002 on ‘Minimum Balance in Savings Bank Accounts’ advising banks to inform customers, in a transparent manner, regarding the requirement of minimum balance in savings bank ac
RBI/2014-15/308 DBR.Dir.BC.No.47/13.03.00/2014-15 November 20, 2014 All Scheduled Commercial Banks (Excluding RRBs) Dear Sir/Madam Levy of penal charges on non-maintenance of minimum balances in savings bank accounts Please refer to our circular DBOD.Dir.BC.53/13.10.00/2002-03 dated December 26, 2002 on ‘Minimum Balance in Savings Bank Accounts’ advising banks to inform customers, in a transparent manner, regarding the requirement of minimum balance in savings bank ac
আগস্ট 22, 2014
Security Issues and Risk mitigation measures related to Card Not Present (CNP) transactions
RBI/2014-15/190DPSS.PD.CO. No.371/02.14.003/2014-2015 August 22, 2014 The Chairman and Managing Director / Chief Executive Officers All Scheduled Commercial Banks including RRBs / Urban Co-operative Banks / State Co-operative Banks / District Central Co-operative Banks/Authorised Card Payment Networks Madam / Dear Sir Security Issues and Risk mitigation measures related to Card Not Present (CNP) transactions Please refer to our circulars RBI/DPSS No. 1501 / 02.14.003
RBI/2014-15/190DPSS.PD.CO. No.371/02.14.003/2014-2015 August 22, 2014 The Chairman and Managing Director / Chief Executive Officers All Scheduled Commercial Banks including RRBs / Urban Co-operative Banks / State Co-operative Banks / District Central Co-operative Banks/Authorised Card Payment Networks Madam / Dear Sir Security Issues and Risk mitigation measures related to Card Not Present (CNP) transactions Please refer to our circulars RBI/DPSS No. 1501 / 02.14.003
জুন 10, 2014
Know Your Customer (KYC) Norms/Anti-Money Laundering (AML) Standards/ Combating of Financing of Terrorism (CFT) /Obligation of banks under Prevention of Money Laundering Act (PMLA), 2002 - Clarification on Proof of Address - Primary (Urban) Co-operative Banks (UCBs)
RBI/2013-14/636 UBD.BPD (PCB) Cir. No. 69 /14.01.062/2013-14 June 10, 2014 The Chief Executive Officer All Primary (Urban) Co-operative Banks Madam / Dear Sir, Know Your Customer (KYC) Norms/Anti-Money Laundering (AML) Standards/ Combating of Financing of Terrorism (CFT) /Obligation of banks under Prevention of Money Laundering Act (PMLA), 2002 – Clarification on Proof of Address - Primary (Urban) Co-operative Banks (UCBs) Please refer to paragraph 2.4 (e), paragraph
RBI/2013-14/636 UBD.BPD (PCB) Cir. No. 69 /14.01.062/2013-14 June 10, 2014 The Chief Executive Officer All Primary (Urban) Co-operative Banks Madam / Dear Sir, Know Your Customer (KYC) Norms/Anti-Money Laundering (AML) Standards/ Combating of Financing of Terrorism (CFT) /Obligation of banks under Prevention of Money Laundering Act (PMLA), 2002 – Clarification on Proof of Address - Primary (Urban) Co-operative Banks (UCBs) Please refer to paragraph 2.4 (e), paragraph
জুন 09, 2014
One Documentary Proof of Address - RBI further simplifies KYC Norms for Bank Accounts
RBI/2013-14/634 DBOD.AML.BC. No. 119/14.01.001/2013-14 June 9, 2014 The Chairperson/CEOs of all Scheduled Commercial Banks (Excluding RRBs)/ Local Area Banks / All India Financial Institutions Dear Sir/ Madam, Know Your Customer (KYC) Norms/Anti-Money Laundering (AML) Standards/ Combating of Financing of Terrorism (CFT) /Obligation of banks under Prevention of Money Laundering Act (PMLA), 2002 – Clarification on Proof of Address Please refer to paragraph 2.4 (h), (i),
RBI/2013-14/634 DBOD.AML.BC. No. 119/14.01.001/2013-14 June 9, 2014 The Chairperson/CEOs of all Scheduled Commercial Banks (Excluding RRBs)/ Local Area Banks / All India Financial Institutions Dear Sir/ Madam, Know Your Customer (KYC) Norms/Anti-Money Laundering (AML) Standards/ Combating of Financing of Terrorism (CFT) /Obligation of banks under Prevention of Money Laundering Act (PMLA), 2002 – Clarification on Proof of Address Please refer to paragraph 2.4 (h), (i),
মে 21, 2014
Need for Bank Branches / ATMs to be made accessible to persons with disabilities
RBI/2013-14/598 DBOD.No.Leg.BC.113/09.07.005/2013-14 May 21, 2014 All Scheduled Commercial Banks (excluding RRBs) Dear Sir/Madam, Need for Bank Branches / ATMs to be made accessible to persons with disabilities Please refer to our circular DBOD.No.Leg.BC.123 /09.07.005/2008-09 dated April 13, 2009 on the captioned subject, wherein banks were advised to provide, inter alia, ramps in all existing and future ATMs, and make at least one third of new ATMs installed as talk
RBI/2013-14/598 DBOD.No.Leg.BC.113/09.07.005/2013-14 May 21, 2014 All Scheduled Commercial Banks (excluding RRBs) Dear Sir/Madam, Need for Bank Branches / ATMs to be made accessible to persons with disabilities Please refer to our circular DBOD.No.Leg.BC.123 /09.07.005/2008-09 dated April 13, 2009 on the captioned subject, wherein banks were advised to provide, inter alia, ramps in all existing and future ATMs, and make at least one third of new ATMs installed as talk
মে 07, 2014
Levy of foreclosure charges/pre-payment penalty on Floating Rate Term Loans
RBI/2013-14/582 DBOD. Dir.BC.No.110/13.03.00/2013-14 May 7, 2014 All Scheduled Commercial Banks (Excluding RRBs) Dear Sir/Madam Levy of foreclosure charges/pre-payment penalty on Floating Rate Term Loans Please refer to our circular DBOD. No. Dir.BC.107/13.03.00/2011-12 dated June 5, 2012 on ‘Home Loans- Levy of Fore-closure Charges/ Pre-payment Penalty’. 2. A reference is invited to Part B of the First Bi-monthly Monetary Policy Statement 2014-15 announced on April 1
RBI/2013-14/582 DBOD. Dir.BC.No.110/13.03.00/2013-14 May 7, 2014 All Scheduled Commercial Banks (Excluding RRBs) Dear Sir/Madam Levy of foreclosure charges/pre-payment penalty on Floating Rate Term Loans Please refer to our circular DBOD. No. Dir.BC.107/13.03.00/2011-12 dated June 5, 2012 on ‘Home Loans- Levy of Fore-closure Charges/ Pre-payment Penalty’. 2. A reference is invited to Part B of the First Bi-monthly Monetary Policy Statement 2014-15 announced on April 1
মে 06, 2014
Levy of penal charges on non-maintenance of minimum balances in inoperative Accounts
RBI/2013-14/580 DBOD. Dir.BC.No. 109 /13.03.00/2013-14 May 6, 2014 All Scheduled Commercial Banks (Excluding RRBs) Dear Sir/Madam Levy of penal charges on non-maintenance of minimum balances in inoperative Accounts Please refer to Part B of the First Bi-monthly Monetary Policy Statement 2014-15 announced on April 1, 2014, proposing certain measures towards consumer protection such as non-levy of penal charges for non-maintenance of minimum balance in any inoperative a
RBI/2013-14/580 DBOD. Dir.BC.No. 109 /13.03.00/2013-14 May 6, 2014 All Scheduled Commercial Banks (Excluding RRBs) Dear Sir/Madam Levy of penal charges on non-maintenance of minimum balances in inoperative Accounts Please refer to Part B of the First Bi-monthly Monetary Policy Statement 2014-15 announced on April 1, 2014, proposing certain measures towards consumer protection such as non-levy of penal charges for non-maintenance of minimum balance in any inoperative a
মে 06, 2014
Opening of Bank Accounts in the Names of Minors
RBI/2013-14/581DBOD.No.Leg.BC.108/09.07.005/2013-14 May 6, 2014 All Scheduled Commercial Banks (excluding RRBs) Dear Sir/Madam, Opening of Bank Accounts in the Names of Minors Please refer to our circular DBOD.No.Leg.BC.158/C.90(H)-76 dated December 29, 1976 wherein banks were advised to allow minors’ accounts (fixed and savings deposit accounts) with mothers as guardians to be opened subject to safeguards in allowing operations in such accounts by ensuring that the m
RBI/2013-14/581DBOD.No.Leg.BC.108/09.07.005/2013-14 May 6, 2014 All Scheduled Commercial Banks (excluding RRBs) Dear Sir/Madam, Opening of Bank Accounts in the Names of Minors Please refer to our circular DBOD.No.Leg.BC.158/C.90(H)-76 dated December 29, 1976 wherein banks were advised to allow minors’ accounts (fixed and savings deposit accounts) with mothers as guardians to be opened subject to safeguards in allowing operations in such accounts by ensuring that the m
মে 05, 2014
Interest Tax Act 1974 - Collection from borrowers
RBI/2013-14/579UBD.BPD (PCB) Cir No.56/13.04.00/2013-14 May 5, 2014 The Chief Executive Officers of All Primary (Urban) Co-operative Banks Dear Sir, Interest Tax Act 1974 – Collection from borrowers Please refer to our circular UBD.BPD (PCB) Cir No.18/13.04.00/2008-09 dated September 22, 2008 on the captioned subject. 2. It is observed from the Supreme Court Order dated February 21, 2014 in Writ Petition (Civil) No.301 of 2005 that credit institutions which were in ex
RBI/2013-14/579UBD.BPD (PCB) Cir No.56/13.04.00/2013-14 May 5, 2014 The Chief Executive Officers of All Primary (Urban) Co-operative Banks Dear Sir, Interest Tax Act 1974 – Collection from borrowers Please refer to our circular UBD.BPD (PCB) Cir No.18/13.04.00/2008-09 dated September 22, 2008 on the captioned subject. 2. It is observed from the Supreme Court Order dated February 21, 2014 in Writ Petition (Civil) No.301 of 2005 that credit institutions which were in ex
মার্চ 26, 2014
Inflation Indexed National Savings Securities- [IINSS-C]
RBI/2013-14/534 DGBA.CDD.No. 5449/13.01.999/2013-2014 March 26, 2014 The Chairman & Managing Director Head Office (Government Accounts Department) State Bank of India & Associate Banks All Nationalised Banks ICICI Bank Ltd., HDFC Bank Ltd, Axis Bank Ltd., and Stock Holding Corporation of India Ltd. (SHCIL) Dear Sir/Madam, Inflation Indexed National Savings Securities- [IINSS-C] Please refer to our circulars DGBA.CDD.No.3688/13.01.999/2013-2014 dated December 1
RBI/2013-14/534 DGBA.CDD.No. 5449/13.01.999/2013-2014 March 26, 2014 The Chairman & Managing Director Head Office (Government Accounts Department) State Bank of India & Associate Banks All Nationalised Banks ICICI Bank Ltd., HDFC Bank Ltd, Axis Bank Ltd., and Stock Holding Corporation of India Ltd. (SHCIL) Dear Sir/Madam, Inflation Indexed National Savings Securities- [IINSS-C] Please refer to our circulars DGBA.CDD.No.3688/13.01.999/2013-2014 dated December 1
মার্চ 21, 2014
The Depositor Education and Awareness Fund Scheme, 2014 - Section 26A of Banking Regulation Act, 1949
RBI/2013-14/527 DBOD.No.DEAF Cell.BC.101/30.01.002/2013-14 March 21, 2014 The Chairman and Managing Director / Chief Executive Officers All Scheduled Commercial Banks including RRBs and LABs / Urban Co-operative Banks / State Co-operative Banks / District Central Co-operative Banks Dear Sir/Madam, The Depositor Education and Awareness Fund Scheme, 2014 - Section 26A of Banking Regulation Act, 1949 Please refer to paragraph 93 of the Monetary Policy Statement 2013-14 a
RBI/2013-14/527 DBOD.No.DEAF Cell.BC.101/30.01.002/2013-14 March 21, 2014 The Chairman and Managing Director / Chief Executive Officers All Scheduled Commercial Banks including RRBs and LABs / Urban Co-operative Banks / State Co-operative Banks / District Central Co-operative Banks Dear Sir/Madam, The Depositor Education and Awareness Fund Scheme, 2014 - Section 26A of Banking Regulation Act, 1949 Please refer to paragraph 93 of the Monetary Policy Statement 2013-14 a
মার্চ 21, 2014
Public Provident Fund Scheme, 1968 (PPF Scheme, 1968) and Senior Citizens Savings Scheme, 2004 (SCSS, 2004) - Revision of interest rates
RBI/2013-14/526 DGBA.CDD. No. 5342 /15.02.001/2013-14 March 21, 2014 The Chairman and Managing Director/Managing DirectorHead Office, Government Accounts DepartmentState Bank of India/State Bank of Bikaner & Jaipur/State Bank of Hyderabad/State Bank of Mysore/State Bank of Patiala/ State Bank of Travancore/Andhra Bank/Allahabad Bank/Bank of Baroda/Bank of India/Bank of Maharashtra/Canara Bank/Central Bank of India/Corporation Bank/Dena Bank/Indian Bank/ Indian Ove
RBI/2013-14/526 DGBA.CDD. No. 5342 /15.02.001/2013-14 March 21, 2014 The Chairman and Managing Director/Managing DirectorHead Office, Government Accounts DepartmentState Bank of India/State Bank of Bikaner & Jaipur/State Bank of Hyderabad/State Bank of Mysore/State Bank of Patiala/ State Bank of Travancore/Andhra Bank/Allahabad Bank/Bank of Baroda/Bank of India/Bank of Maharashtra/Canara Bank/Central Bank of India/Corporation Bank/Dena Bank/Indian Bank/ Indian Ove
মার্চ 05, 2014
Ensuring Reasonableness of Bank Charges and Charges Levied for Sending SMS Alerts by State Cooperative Banks (StCBs) /District Central Cooperative Banks (DCCBs)
RBI/2013-14/513 RPCD.CO.RCB.BC.No. 90 /07. 51.010 /2013-14 March 05, 2014 The Chairmen All State/ District Cooperative Banks Dear Sir/Madam, Ensuring Reasonableness of Bank Charges and Charges Levied for Sending SMS Alerts by State Cooperative Banks (StCBs) /District Central Cooperative Banks (DCCBs) Please refer to paragraph 37 of the Second Quarter Review of Monetary Policy Statements 2013-14 announced on October 29, 2013 (extract enclosed) on ‘Customer Service – Ch
RBI/2013-14/513 RPCD.CO.RCB.BC.No. 90 /07. 51.010 /2013-14 March 05, 2014 The Chairmen All State/ District Cooperative Banks Dear Sir/Madam, Ensuring Reasonableness of Bank Charges and Charges Levied for Sending SMS Alerts by State Cooperative Banks (StCBs) /District Central Cooperative Banks (DCCBs) Please refer to paragraph 37 of the Second Quarter Review of Monetary Policy Statements 2013-14 announced on October 29, 2013 (extract enclosed) on ‘Customer Service – Ch
মার্চ 04, 2014
Money Transfer Service Scheme - ‘Direct to Account’ facility
RBI/2013-14/511 A.P. (DIR Series) Circular No. 110 March 4, 2014 To, All Authorised Persons, who are Indian Agents under Money Transfer Service Scheme Madam / Sir, Money Transfer Service Scheme – ‘Direct to Account’ facility Attention of Authorised Persons, who are Indian Agents under Money Transfer Service Scheme (MTSS) is invited to Para 4.4 (e) Payment to Beneficiaries of Annex II - Section I of the A.P. (DIR Series) Circular No. 89 dated March 12, 2013 on Money Tr
RBI/2013-14/511 A.P. (DIR Series) Circular No. 110 March 4, 2014 To, All Authorised Persons, who are Indian Agents under Money Transfer Service Scheme Madam / Sir, Money Transfer Service Scheme – ‘Direct to Account’ facility Attention of Authorised Persons, who are Indian Agents under Money Transfer Service Scheme (MTSS) is invited to Para 4.4 (e) Payment to Beneficiaries of Annex II - Section I of the A.P. (DIR Series) Circular No. 89 dated March 12, 2013 on Money Tr
মার্চ 03, 2014
Withdrawal of all old series of Banknotes issued prior to 2005
RBI/2013-14/509 DCM(Plg) No.G- 19/3880/10.27.00/2013-14 March 03, 2014 The Chairman / Managing Director/ Chief Executive OfficerAll Scheduled Commercial BanksPrimary(Urban) Co-operative Banks/RRBs Dear Sir /Madam Withdrawal of all old series of Banknotes issued prior to 2005 Please refer to our circular DCM (Plg) No. G-17/3231/10.27.00/2013-14 dated January 23, 2014 on the captioned subject which was followed by a Press Release on January 24, 2014 (copy enclosed). 2.
RBI/2013-14/509 DCM(Plg) No.G- 19/3880/10.27.00/2013-14 March 03, 2014 The Chairman / Managing Director/ Chief Executive OfficerAll Scheduled Commercial BanksPrimary(Urban) Co-operative Banks/RRBs Dear Sir /Madam Withdrawal of all old series of Banknotes issued prior to 2005 Please refer to our circular DCM (Plg) No. G-17/3231/10.27.00/2013-14 dated January 23, 2014 on the captioned subject which was followed by a Press Release on January 24, 2014 (copy enclosed). 2.
মার্চ 03, 2014
Alteration in the name of "Chinatrust Commercial Bank" to "CTBC Bank Co.,Ltd." in the Second Schedule to the Reserve Bank of India Act, 1934
RBI/2013-14/508 Ref.DBOD.No.Ret.BC/99/12.07.107/2013-14 February 28, 2014 All Scheduled Commercial Banks Dear Sir Alteration in the name of "Chinatrust Commercial Bank"to "CTBC Bank Co.,Ltd." in the Second Schedule to the Reserve Bank of India Act, 1934 We advise that the name of “Chinatrust Commerical Bank” has been changed to "CTBC Bank Co., Ltd." in the Second Schedule to the Reserve Bank of India Act, 1934 vide Notification DBOD.IBD.No.10068/23.13.053/2013-14 date
RBI/2013-14/508 Ref.DBOD.No.Ret.BC/99/12.07.107/2013-14 February 28, 2014 All Scheduled Commercial Banks Dear Sir Alteration in the name of "Chinatrust Commercial Bank"to "CTBC Bank Co.,Ltd." in the Second Schedule to the Reserve Bank of India Act, 1934 We advise that the name of “Chinatrust Commerical Bank” has been changed to "CTBC Bank Co., Ltd." in the Second Schedule to the Reserve Bank of India Act, 1934 vide Notification DBOD.IBD.No.10068/23.13.053/2013-14 date
ফেব 11, 2014
Interest Rates on FCNR (B) Deposits
RBI/2013-14/489 RPCD.CO.RRB.RCB.BC.NO.87/03.05.33/2013-14 February 11, 2014 All Regional Rural Banks/ State and Central Cooperative Banks Dear Sir/Madam, Interest Rates on FCNR (B) Deposits Please refer to our circular RPCD.CO.RRB.BC.No.63/03.05.33/2013-14 and RPCD.RCB.BC.Dir.No.69/07.51.014/2013-14@@NBSP@@ dated December 2, 2013 advising Regional Rural Banks (RRBs) and State/Central Cooperative Banks (StCBs/CCBs) @@NBSP@@respectively that interest rate ceilings on FC
RBI/2013-14/489 RPCD.CO.RRB.RCB.BC.NO.87/03.05.33/2013-14 February 11, 2014 All Regional Rural Banks/ State and Central Cooperative Banks Dear Sir/Madam, Interest Rates on FCNR (B) Deposits Please refer to our circular RPCD.CO.RRB.BC.No.63/03.05.33/2013-14 and RPCD.RCB.BC.Dir.No.69/07.51.014/2013-14@@NBSP@@ dated December 2, 2013 advising Regional Rural Banks (RRBs) and State/Central Cooperative Banks (StCBs/CCBs) @@NBSP@@respectively that interest rate ceilings on FC
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