New FAQ Page 2 - আরবিআই - Reserve Bank of India
Annual Survey on Computer Software and Information Technology Enabled Services Exports (ITES)
General Instructions
General Instructions
The Reserve Bank conducts the survey on Computer Software & Information Technology Enabled Services (ITES) Exports annually. The survey collects information from software and ITES/BPO/LLPs exporting companies on their computer software and IT enabled services exports as at end-March of the latest Financial Year (FY). .
The survey results are released in the public domain to raise the confidence of the international financial system in the country's economy besides being used for compilation of related external sector statistics which provide comprehensive account of the country’s international financial transactions and exposures, in a globally comparable statistical framework.
Confidentiality Clause: The company-wise information provided will be kept confidential and only consolidated aggregates will be released by the Reserve Bank.
Note: The respondent companies/LLPs/proprietorship firm should fill-up the survey schedule in excel format (*.xls format), which is available on RBI website. Respondents are requested to read the Instruction sheet (available in survey schedule) carefully before filling the survey schedule..
Important Points: The respondent companies/LLPs/proprietorship firm should follow the below-mentioned points for filling and submitting the survey schedule:
(i) (i) The company must use the latest survey schedule, which is in .xls format, without incorporating any macros.
(ii) (ii) The company is required to save the survey schedule in Excel 97-2003 workbook, i.e., in .xls format by following the below-mentioned steps:
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Go to Office Button / File → Save As → Save As type
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Select “Excel 97-2003 Workbook” and Save the survey schedule in .xls format.
(iii) The company is requested not to incorporate any macro in the survey schedule while submitting the same.
(iv) Survey schedule submitted in any other format (other than .xls format) will be rejected by the system.
(v) Ensure that all information furnished in the survey schedule are complete and no information is missed out.
(vi) After filling Part - A to D, the company has to fill the declaration sheet, which helps in validating that the information entered by the company are reconfirmed before submission to RBI. This helps to avoid data entry errors, missed data and other errors.
(vii) Respondents are requested to not use any special characters i.e., [!@#$%^&*_()] and comma while data filing in Question 3 to 9.
Ans.: The RBI launches the ITES survey during the month of June every year with the previous financial year end-March as the reference date.
Ans.: Annual.
Ans.: The respondent companies/LLPs/proprietorship firms can submit their responses on or before July 15 of every year.
Ans.: TThe reference period of an ITES survey round is the immediately preceding financial year (April-March)
Ans.: If the company’s accounts are not audited before the due date of submission, i.e. July 15, then the ITES survey schedule should be submitted based on unaudited (provisional) account.
Ans: No. Even if a company’s account closing period is different from reference period (end-March), the ITES survey information should be reported for the survey reference period, based on the company’s internal assessment.
Ans.: Companies/LLPs/Partnership firms in the business of export of computer software & information technology enabled services are required to participate in this survey.
Ans: Since the access to the submission portal is CIN based, any LLP/proprietorship firm that have computer software exports as on end-March of the financial year needs to obtain a dummy CIN Number by sending a request mail on itesquery@rbi.org.in. Once the firm obtains this dummy CIN number from RBI, it can be used to submit the excel (*.xls) file for ITES survey.
However, if any entity has already got the dummy CIN number from the previous survey round, they should use the same CIN number in the current survey round also.
(It is also informed that these dummy CIN numbers are provided by RBI for filling the ITES survey schedule only and should not be used for any other purpose).
Ans.: Four major business activities of computer software & information technology enabled services with their sub classifications are covered under the survey schedule. Details can be found in the survey schedule itself.
Ans.:Yes. In case the company/LLPs/proprietorship firm doesn’t have export earnings during the reference period, but had the same earlier, then it has to submit NIL survey schedule for the current round of ITES survey.
Ans.: Total invoice value must be in Indian Rupees (INR) in actuals (which should also include billing to subsidiary(s)/associate(s)) during the reference period.
Ans.: Total invoice value must be in Indian Rupees (INR) in actuals (which should also include billing to subsidiary(s)/associate(s) abroad) during the reference period.
Ans.: Total invoice value must be in Indian Rupees (INR) in actuals (which should also include billing to subsidiary(s)/associate(s) abroad) as per type of export service.
Ans.: Total invoice value in Indian Rupees (INR) in actuals (including billing to subsidiary(s)/associate(s) abroad) during the reference period to major countries/regional groups.
Ans.: Company has to submit only one form aggregating all the units in India. However, for the units abroad, the information should be provided in Part D of the schedule.
Ans.: Yes, the number of employee information should be reported as on end - March of the reference year.
Ans.: Company has to mention percentage of this service under ‘Offshore product development’ in Q-3 (D) of Part-A and consolidated amount under Q-5 (a-iv) for software products.
Ans.: Office expenses includes all the expenses incurred in running of the office in abroad during the year like internet payment, stationary, etc. If the office has been setup outside India in the reference period (say 2023-24) then that will also be included (in this point).
Ans.: Total amount held abroad at the beginning of reference period would mean the outstanding amount that is to be received from abroad (for the exports made) at the beginning of reference period i.e., April 2023-March 2024 (refers to 'as on April 01, 2023'). It is the opening balance of the accounts receivables (for exports).
Ans.: The ‘the amount held abroad’ is the outstanding amount which is yet to be received by the company from the importers i.e. unpaid amount for the exports made by the company. Q-7(v) is the change in amount held abroad which is equal to closing balance minus opening balance. Opening balance on April 01, 2023 and closing balance at end-March 2024 of the reference period 2023-24.
Ans.: Yes, it is the amount actually received (realised) during the reference period including the billing to subsidiaries/associates abroad.
Ans.: Since the company has a subsidiary, so it has to fill the Part-D of the form that pertains to the information on subsidiaries abroad. If, during the year, subsidiary of the company has not made any sale of Computer Software and ITES then accordingly the amount would be 0 (zero) in Part-D.
Ans. Enter the list of business activities in the “Please specify” field in Q-3 of Part A of the ITES survey schedule. There is no need to provide individual percentage in the “Please specify” field.
Ans.: Yes, it is mandatory. Here the person authorised to fill the form owns the responsibility of information furnished and declares its accuracy including CIN number. It is a final check for all the details which are filled-up in the Part- A to D of ITES survey schedule.
Ans: The entity receives a system-generated acknowledgement mail of ITES data submitted at the time of final processing itself. No separate mail will be sent in this regard.
Ans.: Please refer to the below table containing the error codes (Fatal error, non-Fatal error) with their descriptions. If a respondent get an acknowledgment of the processed data with any Fatal error codes, then it should study the below mentioned fatal error message/description and revise its data and resubmit it on surveysoftex@rbi.org.in. If the company gets an acknowledgment of the processed data with any Non-fatal error codes then it needs to provide justification/clarification on the errors and send it on itesquery@rbi.org.in along with revised data if applicable to surveysoftex@rbi.org.in.
Sr. No. |
Revised- Rejection Criteria |
Revised - Error Message/descriptions |
Error Code |
Fatal Error |
|||
1 |
If the survey year is not provided |
The year cannot be left blank. Please specify the reference year and fill the return. |
ITES_F_001 |
2 |
i) If the survey year is not correct |
Survey year should be the subsequent Survey after the latest closed survey year in the system. |
ITES_F_001 |
|
ii) If the Survey year is advanced |
Please specify proper survey year by filling the form for the survey year - <current survey year> |
ITES_F_001 |
|
iii) If the survey is closed |
ITES survey for ___________ is closed. |
ITES_F_001 |
3 |
If PAN number is not provided |
PAN number is not provided. Please specify/fill the PAN number of your company. |
ITES_F_002 |
4 |
If PAN number is not valid |
PAN number is invalid. Please provide 10-digit alphanumeric PAN number of your company. |
ITES_F_002 |
5 |
If CIN number is not provided |
CIN number is not provided. Please specify/fill 21-digit the CIN number of your company |
ITES_F_003 |
6 |
If CIN number is not valid |
CIN number is invalid. Please provide 21-digit CIN number of your company. |
ITES_F_003 |
7 |
If the details of Business Activity in ‘Item number 3 in Part-A is blank or incomplete |
Total of Business Activity should be 100; Please specify the correct percentage share of each |
ITES_F_005 |
8 |
If in Part-B, item number 5 (a) Total of Export invoice value is blank or ‘0’. |
Please provide the Export invoice value of the business activities of your company in item number 5 (a). |
ITES_F_006 |
Non-Fatal Error |
|||
1 |
If there is more than one percent variation between percentage share of IT Services |
Please ensure that percentage share of Business activity IT services provided in Part A, |
ITES_NF_001 |
2 |
If there is more than one percent variation between percentage share of ITES/BPO |
Please ensure that percentage share of Business activity ITES/BPO provided in Part A, |
ITES_NF_002 |
3 |
If there is more than one percent variation between percentage share of Engineering services |
Please ensure that percentage share of Business activity Engineering services provided in Part A, |
ITES_NF_003 |
4 |
If there is more than one percent variation between percentage share of Software products |
Please ensure that percentage share of Business activity Software products exports provided in Part A, |
ITES_NF_005 |
5 |
If the total exports amount of Billing to subsidiary(s)/ associate(s) abroad in Part B, |
Please provide the amount of billing to subsidiary(s)/ associate(s) abroad of the total exports in Part B, |
ITES_NF_006 |
6 |
If there is more than 5 percent variation between total exports-major currencies reported in |
Please ensure that total exports-major currencies reported in INR in item 5 (b) of Part B matches with |
ITES_NF_010 |
7 |
If there is more than 5 percent variation between total exports-type of services |
Please ensure that total exports-type of services reported in item 5 (c) of Part B matches with total exports |
ITES_NF_011 |
8 |
If there is more than 5 percent variation between total exports-Major Areas reported in item 5 (d) of Part B and total exports provided in item 5(a) of Part B |
Please ensure that total exports- Major Areas reported in item 5 (d) of Part B matches with total exports |
ITES_NF_012 |
9 |
If there is more than 5 percent variation between total exports-Mode of supply reported in item 6 of Part B and total exports provided in item 5(a) of Part B |
Please ensure that total exports- Mode of supply reported in item 6 of Part B matches with total exports |
ITES_NF_013 |
10 |
If the information on Exports Proceeds- Receipt, Expenditure and Held Abroad in the |
Please provide the complete details on information on Exports Proceeds- Receipt, Expenditure and Held |
ITES_NF_007 |
11 |
If the Cell O14 is blank or zero in the information of number of employees in item number 8 of Part C |
Please provide the complete details on Number of employees in the item number 8 of Part C. |
ITES_NF_008 |
12 |
If the information on Total Number of Subsidiaries/ Associates Abroad in item number |
Please provide information on Total Number of Subsidiaries/ Associates Abroad in the item number 9 |
ITES_NF_014 |
13 |
Number of non-zero rows in 9 (b) should be equal to number of Subsidiaries/ Associates Abroad provided in item number 9 (a) of Part D. |
Please check the number of subsidiaries provided in 9(a) of part (D) matches with the numbers of subsidiaries details provided in 9(b) |
ITES_NF_009 |
14 |
If Form of Organisation is null or select as blank |
Please provide the Form of Organisation in item 4 of part A |
ITES_NF_015 |