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Appendix Table IV.1: Indian Banking Sector at a Glance

(Amount in ₹ crore)
Sr. No Items Amount Outstanding (At end-March) Percentage Variation
2021 2022* 2020-21 2021-22*
1 2 3 4 5 6
1 Balance Sheet Operations        
  1.1 Total Liabilities/assets 1,95,78,895 2,16,67,655 8.7 10.7
  1.2 Deposits 1,55,80,325 1,71,82,709 11.5 10.3
  1.3 Borrowings 14,73,450 16,63,283 -13.1 12.9
  1.4 Net Loans and advances 1,08,06,381 1,22,08,009 4.9 13.0
  1.5 Investments 54,16,159 57,78,971 15.5 6.7
  1.6 Off-balance sheet exposure (as percentage of on-balance sheet liabilities) 118.8 132.8 - -
  1.7 Total consolidated international claims 6,13,794 7,29,114 6.1 18.8
2.0 Profitability        
  2.1 Net profit 1,21,998 1,82,032 - -
  2.2 Return on Asset (RoA) (Per cent) 0.7 0.9 - -
  2.3 Return on Equity (RoE) (Per cent) 7.7 10.1 - -
  2.4 Net Interest Margin (NIM) (Per cent) 2.9 2.9 - -
3.0 Capital Adequacy        
  3.1 Capital to risk weighted assets ratio (CRAR) @ 16.3 16.8 - -
  3.2 Tier I capital (as percentage of total capital) @ 86.8 87.5 - -
  3.3 CRAR (tier I) (Per cent) @ 14.1 15.7 - -
4.0 Asset Quality        
  4.1 Gross NPAs 8,35,138 7,43,653 -7.2 -11.0
  4.2 Net NPAs 2,58,050 2,04,226 -10.8 -20.9
  4.3 Gross NPA ratio (Gross NPAs as percentage of gross advances) 7.3 5.8 - -
  4.4 Net NPA ratio (Net NPAs as percentage of net advances) 2.4 1.7 - -
  4.5 Provision Coverage Ratio (Per cent)** 67.4 70.8 - -
  4.6 Slippage ratio (Per cent) ** 2.8 2.1 - -
5.0 Sectoral Deployment of Bank Credit        
  5.1 Gross bank credit 1,06,40,808 1,18,53,392 5.4 11.4
  5.2 Agriculture 13,84,815 15,16,303 11.7 9.5
  5.3 Industry 32,53,636 35,08,744 0.0 7.8
  5.4 Services 27,45,324 31,48,321 -0.3 14.7
  5.5 Personal loans 29,86,457 33,94,028 12.3 13.6
6.0 Technological Development        
  6.1 Total number of credit cards (in lakhs) 620 736 7.5 18.7
  6.2 Total number of debit cards (in lakhs) 8,982 9,177 8.4 2.2
  6.3 Number of ATMs and CRMs 2,38,588 2,49,228 1.8 4.5
7.0 Customer Services        
  7.1 Total number of complaints received against banks during the year 3,41,747 2,68,085# 11.4 -21.6
  7.2 Total number of complaints handled## during the year 3,81,473 2,79,422^ 16.0 -26.8
  7.3 Total number of complaints addressed 3,71,395 2,74,116*** 21.5 -26.2
  7.3 Percentage of complaints addressed 97.4 98.1 - -
8.0 Financial Inclusion        
  8.1 Credit-deposit ratio (Per cent) 69.4 71.1 - -
  8.2 Number of new bank branches opened 3,089 3,232 -29.0 4.6
  8.3 Number of banking outlets in villages (Total) 12,48,079 22,74,236^^ 108.3 82.2
Notes: 1. * : Provisional.
2. ** : Based on off-site returns.
3. @ : Figures are as per the Basel III framework.
4. Percentage variation could be slightly different as figures have been rounded off to lakh/crore.
5. # : Excludes complaints handled at CRPC.
6. ## : Complaints handled includes complaints received and complaints brought forward from previous year.
7. ^ : Includes complaints brought forward from previous year received by email before March 31, 2022 but registered on or after April 01, 2022.
8. *** : The status of complaints addressed is as on March 31, 2022. The complaints pending as on March 31, 2022 have since been addressed.
9. ^^ : There is a significant increase in data reported by few private sector banks.

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