Notifications - Consumer Education and Protection - RBI - Reserve Bank of India
Notifications
Apr 26, 2019
Ombudsman Scheme for Non-Banking Financial Companies, 2018
EXECUTIVE DIRECTOR Ombudsman Scheme for Non-Banking Financial Companies, 2018 NOTIFICATION Ref. CEPD. PRS. No.4535/13.01.004/2018-19 April 26, 2019 The Reserve Bank of India (RBI) had vide Notification Ref.CEPD.PRS.No.3590/13.01.004/2017-18 dated February 23, 2018, implemented the Ombudsman Scheme for Non-Banking Financial Companies (NBFCs) as defined in Section 45-I(f) of the Reserve Bank of India Act, 1934 and registered with the RBI under Section 45-IA of the Reser
EXECUTIVE DIRECTOR Ombudsman Scheme for Non-Banking Financial Companies, 2018 NOTIFICATION Ref. CEPD. PRS. No.4535/13.01.004/2018-19 April 26, 2019 The Reserve Bank of India (RBI) had vide Notification Ref.CEPD.PRS.No.3590/13.01.004/2017-18 dated February 23, 2018, implemented the Ombudsman Scheme for Non-Banking Financial Companies (NBFCs) as defined in Section 45-I(f) of the Reserve Bank of India Act, 1934 and registered with the RBI under Section 45-IA of the Reser
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Mar 25, 2019
Assignment of SLBC/UTLBC Convenorship - State of Gujarat and Union Territories of Daman & Diu and Dadra & Nagar Haveli
RBI/2018-19/147 FIDD.CO.LBS.BC. No.16/02.01.001/2018-19 March 25, 2019 The Chairmen / Managing Directors & CEOs SLBC/UTLBC Convenor Banks Madam / Dear Sir, Assignment of SLBC/UTLBC Convenorship – State of Gujarat and Union Territories of Daman & Diu and Dadra & Nagar Haveli As per the Gazette of India Notification G.S.R. 2(E) dated January 2, 2019, the amalgamation of Vijaya Bank and Dena Bank with Bank of Baroda has been notified. The Notification called
RBI/2018-19/147 FIDD.CO.LBS.BC. No.16/02.01.001/2018-19 March 25, 2019 The Chairmen / Managing Directors & CEOs SLBC/UTLBC Convenor Banks Madam / Dear Sir, Assignment of SLBC/UTLBC Convenorship – State of Gujarat and Union Territories of Daman & Diu and Dadra & Nagar Haveli As per the Gazette of India Notification G.S.R. 2(E) dated January 2, 2019, the amalgamation of Vijaya Bank and Dena Bank with Bank of Baroda has been notified. The Notification called
Mar 07, 2019
Interest Subvention Scheme for Short Term Crop Loans during the years 2018-19 and 2019-20
RBI/2018-19/137 FIDD.CO.FSD.BC.No.15/05.02.001/2018-19 March 7, 2019 The Chairman / Managing Director & CEOs All Public & Private Sector Scheduled Commercial Banks Madam/Dear Sir, Interest Subvention Scheme for Short Term Crop Loans during the years 2018-19 and 2019-20 Please refer to our circular FIDD CO.FSD.BC.No.21/05.04.001/2017-18 dated June 7, 2018 conveying continuation of Interest Subvention Scheme on the interim basis. In this regard, it is advised th
RBI/2018-19/137 FIDD.CO.FSD.BC.No.15/05.02.001/2018-19 March 7, 2019 The Chairman / Managing Director & CEOs All Public & Private Sector Scheduled Commercial Banks Madam/Dear Sir, Interest Subvention Scheme for Short Term Crop Loans during the years 2018-19 and 2019-20 Please refer to our circular FIDD CO.FSD.BC.No.21/05.04.001/2017-18 dated June 7, 2018 conveying continuation of Interest Subvention Scheme on the interim basis. In this regard, it is advised th
Feb 28, 2019
Storage of Notes and Coins
RBI/2018-19/133 DCM (Plg.) No.2128/10.25.007/2018-19 February 28, 2019 The Chief Executive Officer/ Chairman/Managing Director All Banks having Currency Chests. Madam/ Sir, Storage of Notes and Coins As stated in para 15 of the monetary policy statement of October 04, 2016, the Bank had constituted a Committee on Currency Movement (CCM) [Chair: Shri D.K. Mohanty, Executive Director] to review the entire gamut of security of treasure in transit. The recommendations of
RBI/2018-19/133 DCM (Plg.) No.2128/10.25.007/2018-19 February 28, 2019 The Chief Executive Officer/ Chairman/Managing Director All Banks having Currency Chests. Madam/ Sir, Storage of Notes and Coins As stated in para 15 of the monetary policy statement of October 04, 2016, the Bank had constituted a Committee on Currency Movement (CCM) [Chair: Shri D.K. Mohanty, Executive Director] to review the entire gamut of security of treasure in transit. The recommendations of
Feb 21, 2019
Interest Subvention Scheme for MSMEs
RBI/2018-19/125 FIDD.CO.MSME.BC.No.14/06.02.031/2018-19 February 21, 2019 The Chairman/Managing Director & CEOs All Scheduled Commercial Banks(including Regional Rural Banks) Madam/Dear Sir, Interest Subvention Scheme for MSMEs As you are aware, Government of India, on November 2, 2018, has announced ‘Interest Subvention Scheme for MSMEs 2018’. 2. A copy of the salient features and operational guidelines for implementation of the captioned scheme, released by the
RBI/2018-19/125 FIDD.CO.MSME.BC.No.14/06.02.031/2018-19 February 21, 2019 The Chairman/Managing Director & CEOs All Scheduled Commercial Banks(including Regional Rural Banks) Madam/Dear Sir, Interest Subvention Scheme for MSMEs As you are aware, Government of India, on November 2, 2018, has announced ‘Interest Subvention Scheme for MSMEs 2018’. 2. A copy of the salient features and operational guidelines for implementation of the captioned scheme, released by the
Feb 07, 2019
Credit Flow to Agriculture- Collateral free agricultural loans
RBI/2018-19/118 FIDD.CO.FSD.BC.No.13/05.05.010/2018-19 February 7, 2019 The Chairman/Managing Director/Chief Executive Officer All Scheduled Commercial Banks (including RRBs and SFBs) Madam/Sir, Credit Flow to Agriculture- Collateral free agricultural loans Please refer to paragraph 13 of the Statement on Development and Regulatory Policies of the Sixth Bi-Monthly Monetary Policy Statement for 2018-19 released on February 7, 2019. 2. In this connection, please refer t
RBI/2018-19/118 FIDD.CO.FSD.BC.No.13/05.05.010/2018-19 February 7, 2019 The Chairman/Managing Director/Chief Executive Officer All Scheduled Commercial Banks (including RRBs and SFBs) Madam/Sir, Credit Flow to Agriculture- Collateral free agricultural loans Please refer to paragraph 13 of the Statement on Development and Regulatory Policies of the Sixth Bi-Monthly Monetary Policy Statement for 2018-19 released on February 7, 2019. 2. In this connection, please refer t
Feb 04, 2019
Kisan Credit Card (KCC) Scheme: Working Capital for Animal Husbandry and Fisheries
RBI/2018-19/112 FIDD.CO.FSD.BC.12/05.05.010/2018-19 February 04, 2019 The Chairman/Managing Director/Chief Executive Officer All Scheduled Commercial Banks (including Small Finance Banks and excluding RRBs) Madam/Sir, Kisan Credit Card (KCC) Scheme: Working Capital for Animal Husbandry and Fisheries Please refer to our Master Circular - Kisan Credit Card (KCC) Scheme issued vide FIDD.CO.FSD.BC.No.6/05.05.010/2018-19 dated July 4, 2018. It has been decided to extend KC
RBI/2018-19/112 FIDD.CO.FSD.BC.12/05.05.010/2018-19 February 04, 2019 The Chairman/Managing Director/Chief Executive Officer All Scheduled Commercial Banks (including Small Finance Banks and excluding RRBs) Madam/Sir, Kisan Credit Card (KCC) Scheme: Working Capital for Animal Husbandry and Fisheries Please refer to our Master Circular - Kisan Credit Card (KCC) Scheme issued vide FIDD.CO.FSD.BC.No.6/05.05.010/2018-19 dated July 4, 2018. It has been decided to extend KC
Jan 31, 2019
Ombudsman Scheme for Digital Transactions, 2019
Executive Director Ombudsman Scheme for Digital Transactions, 2019 NOTIFICATION Ref. CEPD. PRS. No. 3370/13.01.010/2018-19 Date: January 31, 2019 In exercise of the powers conferred by Section 18 of the Payment and Settlement Systems Act, 2007, being satisfied that in the public interest and in the interest of conduct of business relating to payment systems, it is necessary to provide for a mechanism of Ombudsman for redressal of complaints against deficiency in servi
Executive Director Ombudsman Scheme for Digital Transactions, 2019 NOTIFICATION Ref. CEPD. PRS. No. 3370/13.01.010/2018-19 Date: January 31, 2019 In exercise of the powers conferred by Section 18 of the Payment and Settlement Systems Act, 2007, being satisfied that in the public interest and in the interest of conduct of business relating to payment systems, it is necessary to provide for a mechanism of Ombudsman for redressal of complaints against deficiency in servi
Dec 06, 2018
Special Deposit Scheme (SDS)-1975 Payment of interest for calendar year 2018
RBI/2018-19/88 DGBA.GBD.No.1397/15.01.001/2018-19 December 6, 2018The Chairman/Managing Director/Chief Executive Officer/ Agency Banks Handling the Special Deposit Scheme 1975 Dear Sir Special Deposit Scheme (SDS)-1975 Payment of interest for calendar year 2018 We want to inform that gazette notifications related to interest rates for SDS 1975 are available in Government of India website viz. egazette.nic.in which can be perused for guidance. You may please ensure tha
RBI/2018-19/88 DGBA.GBD.No.1397/15.01.001/2018-19 December 6, 2018The Chairman/Managing Director/Chief Executive Officer/ Agency Banks Handling the Special Deposit Scheme 1975 Dear Sir Special Deposit Scheme (SDS)-1975 Payment of interest for calendar year 2018 We want to inform that gazette notifications related to interest rates for SDS 1975 are available in Government of India website viz. egazette.nic.in which can be perused for guidance. You may please ensure tha
Jun 21, 2018
Customer Service provided by agency banks
RBI/2017-18/205 DGBA.GBD.No.3214/45.01.001/2017-18 June 21, 2018 All Agency Banks (dealing with pension payments) Dear Sir / Madam Customer Service provided by agency banks Please refer to our circular no.DGBA.GAD.H-3085/45.01.001/2008-09 dated October 1, 2008 on the captioned subject. 2. We are receiving complaints from various quarters that pensioners are not being treated with due consideration by bank officials, specifically the old pensioners, when they come to t
RBI/2017-18/205 DGBA.GBD.No.3214/45.01.001/2017-18 June 21, 2018 All Agency Banks (dealing with pension payments) Dear Sir / Madam Customer Service provided by agency banks Please refer to our circular no.DGBA.GAD.H-3085/45.01.001/2008-09 dated October 1, 2008 on the captioned subject. 2. We are receiving complaints from various quarters that pensioners are not being treated with due consideration by bank officials, specifically the old pensioners, when they come to t
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