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Annual Survey on Computer Software and Information Technology Enabled Services Exports (ITES)

21. The Invoice value includes all the amounts billed to customer, but all the invoice bills are not received in the reference period. Does this mean the actual (realised) amount received within the reference period?

Ans.: Yes, it is the amount actually received (realised) during the reference period including the billing to subsidiaries/associates abroad.

22. If the company is providing service to subsidiary/associates abroad, but subsidiary is not providing any services to India. Where does it report this in ITES survey schedule? +

Ans.: Since the company has a subsidiary, so it has to fill the Part-D of the form that pertains to the information on subsidiaries abroad. If, during the year, subsidiary of the company has not made any sale of Computer Software and ITES then accordingly the amount would be 0 (zero) in Part-D.

23. What should be mentioned in the “Please Specify” in Q-3 of Part-A of ITES survey schedule?

Ans. Enter the list of business activities in the “Please specify” field in Q-3 of Part A of the ITES survey schedule. There is no need to provide individual percentage in the “Please specify” field.

24. Is it required to fill the declaration at the end of the ITES survey schedule? +

Ans.: Yes, it is mandatory. Here the person authorised to fill the form owns the responsibility of information furnished and declares its accuracy including CIN number. It is a final check for all the details which are filled-up in the Part- A to D of ITES survey schedule.

25. Can a company get an acknowledgement for submission of the ITES survey schedule? +

Ans: The entity receives a system-generated acknowledgement mail of ITES data submitted at the time of final processing itself. No separate mail will be sent in this regard.

26. Provide the list of the Fatal and Non-Fatal Errors with their descriptions.

Ans.: Please refer to the below table containing the error codes (Fatal error, non-Fatal error) with their descriptions. If a respondent get an acknowledgment of the processed data with any Fatal error codes, then it should study the below mentioned fatal error message/description and revise its data and resubmit it on surveysoftex@rbi.org.in. If the company gets an acknowledgment of the processed data with any Non-fatal error codes then it needs to provide justification/clarification on the errors and send it on itesquery@rbi.org.in along with revised data if applicable to surveysoftex@rbi.org.in.

Sr. No.	Revised- Rejection Criteria	Revised - Error Message/descriptions	Error Code
Fatal Error
1	If the survey year is not provided	The year cannot be left blank. Please specify the reference year and fill the return.	ITES_F_001
2	i) If the survey year is not correct	Survey year should be the subsequent Survey after the latest closed survey year in the system. Please specify the correct Survey year.	ITES_F_001
	ii) If the Survey year is advanced	Please specify proper survey year by filling the form for the survey year - <current survey year>	ITES_F_001
	iii) If the survey is closed	ITES survey for ___________ is closed.	ITES_F_001
3	If PAN number is not provided	PAN number is not provided. Please specify/fill the PAN number of your company.	ITES_F_002
4	If PAN number is not valid	PAN number is invalid. Please provide 10-digit alphanumeric PAN number of your company.	ITES_F_002
5	If CIN number is not provided	CIN number is not provided. Please specify/fill 21-digit the CIN number of your company given by the Ministry of Corporate Affairs.	ITES_F_003
6	If CIN number is not valid	CIN number is invalid. Please provide 21-digit CIN number of your company.	ITES_F_003
7	If the details of Business Activity in ‘Item number 3 in Part-A is blank or incomplete AND 3.E Sum of the percentage share of business activities is not equal to 100	Total of Business Activity should be 100; Please specify the correct percentage share of each business activity mentioned in Item number 3 of Part A.	ITES_F_005
8	If in Part-B, item number 5 (a) Total of Export invoice value is blank or ‘0’.	Please provide the Export invoice value of the business activities of your company in item number 5 (a). and if there is no export during the reference period, please select “Nil Statement” option mentioned in 2 (b)	ITES_F_006
Non-Fatal Error
1	If there is more than one percent variation between percentage share of IT Services provided in Part A, item 3 A. and percentage share derived from Part B, item 5 (a) (i) IT Services export invoice amount/ total exports	Please ensure that percentage share of Business activity IT services provided in Part A, item 3 A matches with the corresponding export invoice value provided in Part B, item 5 (a) (i)	ITES_NF_001
2	If there is more than one percent variation between percentage share of ITES/BPO provided in Part A, item 3 B and percentage share derived from Part B, item 5 (a) (ii) ITES/BPO Services export invoice amount/ total exports	Please ensure that percentage share of Business activity ITES/BPO provided in Part A, item 3 B matches with the corresponding export invoice value provided in Part B, item 5 (a) (ii)	ITES_NF_002
3	If there is more than one percent variation between percentage share of Engineering services provided in Part A, item 3 C and percentage share derived from Part B, item 5 (a) (iii) Engineering services exports invoice amount/ total exports	Please ensure that percentage share of Business activity Engineering services provided in Part A, item 3 C matches with the corresponding export invoice value provided in Part B, item 5 (a) (iii)	ITES_NF_003
4	If there is more than one percent variation between percentage share of Software products exports provided in Part A, item 3 D and percentage share derived from Part B, item 5 (a) (iv) Software products exports invoice amount/ total exports	Please ensure that percentage share of Business activity Software products exports provided in Part A, item 3 D matches with the corresponding export invoice value provided in Part B, item 5 (a) (iv)	ITES_NF_005
5	If the total exports amount of Billing to subsidiary(s)/ associate(s) abroad in Part B, item 5 (a) is blank	Please provide the amount of billing to subsidiary(s)/ associate(s) abroad of the total exports in Part B, item 5 (a).	ITES_NF_006
6	If there is more than 5 percent variation between total exports-major currencies reported in INR in item 5 (b) of Part B and total exports provided in item 5(a) of Part B	Please ensure that total exports-major currencies reported in INR in item 5 (b) of Part B matches with total exports provided in item 5(a) of Part B.	ITES_NF_010
7	If there is more than 5 percent variation between total exports-type of services reported in item 5 (c) of Part B and total exports provided in item 5(a) of Part B	Please ensure that total exports-type of services reported in item 5 (c) of Part B matches with total exports provided in item 5(a) of Part B.	ITES_NF_011
8	If there is more than 5 percent variation between total exports-Major Areas reported in item 5 (d) of Part B and total exports provided in item 5(a) of Part B	Please ensure that total exports- Major Areas reported in item 5 (d) of Part B matches with total exports provided in item 5(a) of Part B.	ITES_NF_012
9	If there is more than 5 percent variation between total exports-Mode of supply reported in item 6 of Part B and total exports provided in item 5(a) of Part B	Please ensure that total exports- Mode of supply reported in item 6 of Part B matches with total exports provided in item 5(a) of Part B.	ITES_NF_013
10	If the information on Exports Proceeds- Receipt, Expenditure and Held Abroad in the item number 7 of Part C (i) i.e Cell AB83 is blank or zero	Please provide the complete details on information on Exports Proceeds- Receipt, Expenditure and Held Abroad in the item number 7 of Part C.	ITES_NF_007
11	If the Cell O14 is blank or zero in the information of number of employees in item number 8 of Part C	Please provide the complete details on Number of employees in the item number 8 of Part C.	ITES_NF_008
12	If the information on Total Number of Subsidiaries/ Associates Abroad in item number 9 (a) of Part D is blank.	Please provide information on Total Number of Subsidiaries/ Associates Abroad in the item number 9 of Part D.	ITES_NF_014
13	Number of non-zero rows in 9 (b) should be equal to number of Subsidiaries/ Associates Abroad provided in item number 9 (a) of Part D.	Please check the number of subsidiaries provided in 9(a) of part (D) matches with the numbers of subsidiaries details provided in 9(b)	ITES_NF_009
14	If Form of Organisation is null or select as blank	Please provide the Form of Organisation in item 4 of part A	ITES_NF_015