Response: Yes.

Government security held in the form of GPN is transferable by endorsement and delivery, while a bearer bond is transferable by delivery and the person in possession of the bond shall be deemed to be the holder of the bond. Government securities held in the form of SC, SGL/CSGL and BLA are transferable, before maturity, by execution of forms - III, IV and V respectively, appended to the G S Regulations, provided that the same are eligible for transfer as per the specific Government Loan Notification. Further, these transfer forms may also be executed in electronic form under digital signature.

Ans. Banks including those not having operational presence in India are required to obtain prior approval from Reserve Bank for soliciting deposits for their foreign/overseas branches or for acting as agents for overseas mutual funds or any other foreign financial services company.

To make the entire process smooth and convenient for the public, a period of over four months has been given for deposit and/or exchange of ₹2000 banknotes. Members of the public, are therefore, encouraged to avail this facility at their convenience within the allotted time.

Answer: Forex derivatives traded on exchanges are referred to as exchange traded forex derivatives. All other forex derivatives, including those traded on ETPs, are called OTC forex derivatives.

Answer: The balance in Special Rupee Vostro Account (SRVA) can be repatriated in freely convertible currency and/or currency of the beneficiary trading partner country depending on underlying transaction i.e. for which the account was credited. For example, for import payments through SRVA like any Rupee Vostro account the fund can be remitted to overseas exporter either in freely convertible currency or in domestic currency of the overseas exporter.

Ans. Customers have the option to set and modify per transaction and daily transaction limits for tokenised card transactions.

The Bonds bear interest at the rate of 2.50 per cent (fixed rate) per annum on the amount of initial investment. Interest will be credited semi-annually to the bank account of the investor and the last interest will be payable on maturity along with the principal.

A. Yes. The condition (not less than 51 per cent of the total voting equity shares of the NOFHC to be held by the companies in the Promoter Group, which have not less than 51 percent public shareholding) is applicable to the companies in the Promoter Groups in the private sector that are ‘owned and controlled by residents’[as defined in Department of Industrial Policy and Promotion(DIPP) Press Note No.2, 3 and 4 of 2009/FEMA Regulations as amended from time to time].However, such a company need not necessarily be listed.[para 2 (A) and (C) (ii) of the guidelines]

Ans: The amount under default shall act as the ceiling on which the penal charges can be levied.

Ans. The compounding amount as specified in the compounding order shall be paid by way of demand draft in favour of the “Reserve Bank of India” or National Electronic Fund Transfer (NEFT), or Real Time Gross Settlement (RTGS), or such other permissible electronic or online modes of payment within 15 days from the date of the order of compounding of such contravention. The manner in which the demand draft has to be drawn and deposited/ details of bank account for transferring through electronic mode of payment shall be indicated in the compounding order.

Ans. In terms of paragraph 22 of these Directions, interest will be paid as per following:

1. If the period from the date of maturity till the date of renewal (both days inclusive) does not exceed 14 days, the rate of interest payable on the amount of the deposit so renewed shall be the appropriate rate of interest for the period of renewal as prevailing on the date of maturity or on the date when the depositor seeks renewal, whichever is lower.

2.  In all other cases of renewal, interest rates for the overdue period on the renewed amount shall be determined by treating it as a fresh term deposit.

3. If, after renewal, the deposit is withdrawn before completion of the minimum stipulated period under the scheme, banks authorized under FEMA, 1999 may, at their discretion, recover the interest paid for the overdue period i.e., period beyond the original date of maturity.

Certain types of complaints which are classified as non-maintainable complaints due to various reasons as indicated below are not covered under RB-IOS, 2021:

1. Complaints which are filed directly with the Ombudsman without first being taken up with the RE concerned, in writing.

2. Complaints which have been lodged with the RE, but a period of 30 days has not elapsed from such date of lodgment of the complaint with the RE, except for complaints for which the complainant has received a reply from the RE, and is not satisfied with the reply.

3. Complaint made after one year from the date of receipt of the reply of the RE or, where no reply is received, later than one year and 30 days after the date of the representation to the RE;

4. Complaints which have been already dealt with by Ombudsman/ CEPC or those under process/pending on the same cause of action and for similar relief (whether received from the same complainant or along with one or more complainants) with the RBIO;

5. Complaints related to the commercial decision of the RE. For example: grant of a loan;

6. Complaints related to any dispute between a vendor and a RE;

7. Complaints addressed to other authorities and not directly addressed to Ombudsman;

8. Complaints raising general grievances against the management or executives of RE;

9. Complaints pertaining to a dispute in which action initiated by a RE is in compliance of the orders of a statutory or law enforcing authority;

10. Complaints in which the alleged deficiency in the service relates to an entity not regulated by RBI;

11. Complaints related to the disputes between REs;

12. Complaints related to any dispute involving employee-employer relationship of RE;

13. Complaints pending before any Court, Tribunal or Arbitrator or any other forum or authority; or, settled or dealt with on merits, by any Court, Tribunal or Arbitrator or any other forum or authority, whether or not received from the same complainant or along with one or more of the complainants/parties concerned;

14. Complaints that are abusive or frivolous or vexatious in nature;

15. Complaints made after the expiry of the period of limitation prescribed under the Limitation Act, 1963, for such claims;

16. Complaints with incomplete details and those that are not specific/actionable in nature;

17. Complaints lodged through an advocate (except where the advocate himself is the aggrieved person);

18. Complaint in the nature of offering suggestions or seeking guidance or explanation.

Ans.: Please refer to the below table containing the error codes (Fatal error, non-Fatal error) with their descriptions. If a respondent gets an acknowledgment of the processed data with any Fatal error codes, then it should study the below-mentioned fatal error message/description and revise its data accordingly. The revised data may be resubmitted on mf@rbi.org.in. In case if the company gets an acknowledgment of the processed data with any non-fatal error codes, then it needs to provide justification/clarification on the errors mentioned, by email to mfquery@rbi.org.in along with revised data, if applicable to mf@rbi.org.in.

Sl No.	Mutual Fund Error Codes and Description
	Criteria	Error Codes	Description
	Fatal Errors
1	If Mutual Fund Company name given at item 1.(i) of block-I of Section I is NULL	MF_F_003	Name of the Mutual Fund Company is not given. Please provide the name of the mutual fund company in the Section I.
2	If Asset Management Company name given at item 1.(iii) of block-I of Section I is NULL	MF_F_004	Name of the Asset Management Company (AMC) is not given. Please provide the name of the AMC in the Section I.
3	If CIN number of Mutual Fund Company is blank or length of CIN is less than 21 characters	MF_F_006	Invalid CIN number is given in Section I. Please ensure that correct 21-digit CIN of Asset Management company as provided by the Ministry of Corporate Affairs is entered.
4	If Name of the contact person given at item 2 (i) of block-I of Section I is NULL	MF_F_007	Name of the contact person is not provided. Please provide the name of the contact person in the Section I.
5	If Email ID for contact given at item 2 (v) of block-I of Section I is NULL	MF_F_008	Contact person's e-mail is not provided. Please provide the e-mail ID of the contact person in Section I.
	Non-Fatal Errors
6	In case of change in company name, if old company name is not given	MF_NF_001	Old company name is not given. Please provide the old company name in the Section I.
7	In case of change in company name, if new company name is not given	MF_NF_002	New company name is not given. Please provide the new company name in the Section I.
8	In case of change in company name, if Effective date of change is not given	MF_NF_003	Effective date of change in name of the mutual fund company is not given. Please provide the effective date of change in company name in the Section I.
9	If the Face Value deviation is larger than 10% in Block1 UNITS ISSUED TO AND OUTSTANDING IN THE NAME OF NON-RESIDENTS            (deviation=(currentYearFaceValueTotal-previousYear Face  ValueTotal)*100/(previousYearFaceValueTotal))	MF_NF_004	Block-1: The total face value of units held by non-resident for the previous year (end March 2024) as reported in the current survey year (2024-25 round) is inconsistent with the current year reporting (end March 2025) in previous survey year (2023-24 round).
10	If the Market Value deviation is larger than 10% in Block1 UNITS ISSUED TO AND OUTSTANDING IN THE NAME OF NON-RESIDENTS	MF_NF_005	Block-1: The total market value of units held by non-resident for the previous year (end March 2024) reported in the current survey year (2024-25 round) is inconsistent with the current year reporting (end March 2024) in previous survey year (2023-24).
11	If both previous year and current year Face values > 1000 (Rs in Lakhs) and deviation is larger than 50% in Block1 UNITS ISSUED TO AND OUTSTANDING IN THE NAME OF NON-RESIDENTS	MF_NF_006	Block-1: There is a high deviation in Face Value of Unit held by non-resident from previous year to current year.
12	If both previous year and current year Market values > 1000 (Rs in Lakhs) and deviation is larger than 50% in Block1 UNITS ISSUED TO AND OUTSTANDING IN THE NAME OF NON-RESIDENTS	MF_NF_007	Block-1: There is a high deviation in Market Value of Unit held by non-resident from previous year to current year.
13	If sum of the data for XX (no specific country) and IN (INDIA) is larger than 50,000 ₹ lakh and the proportion of the same from the total is more than 50% for the current Survey year in Block1 UNITS ISSUED TO AND OUTSTANDING IN THE NAME OF NON-RESIDENTS for Face Value (Column 6)	MF_NF_008	Block-1: " NO Specific Country & India " has been selected instead of Foreign Country Name for face value of units held by non-resident.
14	If the foreign liabilities deviation is larger than 10% in Block2 OTHER FOREIGN LIABILITIES	MF_NF_009	Block-2: Other Foreign Liabilities for the previous year (end March 2024) reported in the current survey year (2024-25 round) is inconsistent with the current year reporting (end March 2024) in previous survey year (2023-24 round).
15	If both previous year and current year foreign liabilities > 1000 (Rs in Lakhs) and deviation is larger than 50% in Block2 OTHER FOREIGN LIABILITIES	MF_NF_010	Block-2: There is a high deviation in OTHER FOREIGN LIABILITIES from previous year to current year.
16	If the foreign assets deviation is larger than 10% in Block3 OTHER FOREIGN ASSETS	MF_NF_011	Block-3: Other Foreign Assets for the previous year (end March 2024) reported in the current survey year (2024-25 round) is inconsistent with the current year (end March 2024) reporting in previous survey year (2023-24 round).
17	If both previous year and current year foreign assets > 1000 (Rs in Lakhs) and deviation is larger than 50% in Block3 OTHER FOREIGN ASSETS	MF_NF_012	Block-3: There is a high deviation in OTHER FOREIGN ASSETS from previous year to current year.
18	If the total of all the below Blocks (Block1 Column 6 and 8, Block2 Column 12, Block3 Column 19) are null or zero	MF_NF_013	The company has reported nil information i.e., there is no foreign liabilities and assets of the company.
19	If the Country is not available for year (Unit for non-residents) in Block1 UNITS ISSUED TO AND OUTSTANDING IN THE NAME OF NON-RESIDENTS	MF_NF_014_B1	Block-1: Country of residence of unit holder is not given in Block-1.
20	If the Country is not available for (Liability Type) in Block2 OTHER FOREIGN LIABILITIES	MF_NF_014_B2	Block-2: Country of non-resident (OTHER FOREIGN LIABILITIES) is not given in Block-2.
21	If the Country is not available for (Asset Type) in Block3 OTHER FOREIGN ASSETS	MF_NF_014_B3	Block-3: Country of non-resident (OTHER FOREIGN ASSETS) is not given in Block-3.
22	If sum of the data for XX (no specific country) and IN (INDIA) is larger than 50,000 ₹ lakh and the proportion of the same from the total is more than 50% for the current Survey year in Block1 UNITS ISSUED TO AND OUTSTANDING IN THE NAME OF NON-RESIDENTS for Market Value (Column 8)	MF_NF_015	Block-1: " NO specific country & India " has been selected instead of Foreign Country Name for market value of units held by non-resident.

 

Ans. KYC Identifier means the unique number or code assigned to a customer of an RE by the Central KYC Records Registry (CKYCR). If the customer approaches an RE for opening an account, he can provide his KYC Identifier and give consent to the RE to download the valid KYC data from CKYCR. This can obviate the need for the customer to submit KYC documents again while opening an account with another RE.

Ans.: Total invoice value in Indian Rupees (INR) in actuals (including billing to subsidiary(s)/associate(s) abroad) during the reference period to major countries/regional groups.

Ans: There are no charges or fees associated with using e₹ or e₹ wallets.

In terms of Annexure II Part A (Notes and Instructions for compilation) for Schedule 13: Interest Income of Reserve Bank of India (Financial Statements – Presentation and Disclosure) Directions, 2021, Schedule 13 will include all types of interest / discount income for the banks. Accordingly, banks will disclose fees and charges, including penal charges, recovered from customers in ‘Schedule 14: Other Income’.

Ans. The prescription of number of free transactions is inclusive of financial and non-financial transactions at other bank ATMs. However, non-cash withdrawal transactions (such as balance enquiry, cheque book request, payment of taxes, funds transfer, etc.), on own bank ATMs are not to be part of the number of free ATM transactions. Similarly, transactions that fail on account of technical reasons like hardware, software, communication issues; non-availability of currency notes in the ATM; and other declines ascribable directly / wholly to the bank / service provider; invalid PIN / validations; etc., shall not be counted as valid ATM transactions for the customer. Consequently, no charges thereon shall be levied.