IST,
SMS on Resolve Complaints with Ombudsman
Lodge your complaint against any bank, NBFC or payment system participant on https://cms.rbi.org.in under RB-Integrated Ombudsman Scheme. Call 14440 for more
IVRS on Resolve Complaints with Ombudsman
Thank you for calling RBI. If you are having any unresolved complaints against banks, NBFCs and non-bank issuers of prepaid payment instruments, please lodge your complaints on RBI’s Complaint Management System (CMS) portal (https://cms.rbi.org.in) or send to the Centralised Receipt and Processing Centre, RBI, Chandigarh (Email : crpc[at]rbi[dot]org[dot]in).
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Page Last Updated on: May 23, 2022
