Master Circular on Customer Service in banks - આરબીઆઈ - Reserve Bank of India
Master Circular on Customer Service in banks
RBI / 2009-10 / 57 July 1, 2009 All Scheduled Commercial Banks Dear Sir, Master Circular on Customer Service in banks 2. It may be noted that the Master Circular consolidates and updates all the instructions contained in the circulars listed in the Appendix to the Master Circular. 3. Banks are also advised to ensure that copies of the circular are available in all their branches so that the customers can peruse the same.
(B. Mahapatra) |