Master Circulars - આરબીઆઈ - Reserve Bank of India
Master Circulars
RBI/2015-16/57FMRD.DIRD. 03 /14.01.003/2015-16 July 1, 2015 All market participants Dear Sir/Madam, Master Circular - Guidelines for Issue of Certificates of Deposit With a view to further widening the range of money market instruments and giving investors greater flexibility in deployment of their short-term surplus funds, Certificates of Deposit (CDs) were introduced in India in 1989. Guidelines for issue of CDs are presently governed by various directives issued by
RBI/2015-16/57FMRD.DIRD. 03 /14.01.003/2015-16 July 1, 2015 All market participants Dear Sir/Madam, Master Circular - Guidelines for Issue of Certificates of Deposit With a view to further widening the range of money market instruments and giving investors greater flexibility in deployment of their short-term surplus funds, Certificates of Deposit (CDs) were introduced in India in 1989. Guidelines for issue of CDs are presently governed by various directives issued by
RBI/2015-16/54 Master Circular No.7/2015-16 July 01, 2015 (updated as on October 30, 2015) To, All Category – I Authorised Dealer banks Madam / Sir, Master Circular on Establishment of Liaison / Branch / Project Offices in India by Foreign Entities Establishment of Branch/Liaison/Project Offices in India is regulated in terms of Section 6(6) of Foreign Exchange Management Act, 1999 read with Notification No. FEMA 22/2000-RB dated May 3, 2000 as amended from time to ti
RBI/2015-16/54 Master Circular No.7/2015-16 July 01, 2015 (updated as on October 30, 2015) To, All Category – I Authorised Dealer banks Madam / Sir, Master Circular on Establishment of Liaison / Branch / Project Offices in India by Foreign Entities Establishment of Branch/Liaison/Project Offices in India is regulated in terms of Section 6(6) of Foreign Exchange Management Act, 1999 read with Notification No. FEMA 22/2000-RB dated May 3, 2000 as amended from time to ti
RBI/2014-15/632 DNBR (PD) CC No.040/03.01.001/2014-15 June 03, 2015 To All Non-Banking Financial Companies (NBFCs), Dear Sirs, Master Circular – “Non-Banking Financial Companies – Corporate Governance (Reserve Bank) Directions, 2015” As you are aware, in order to have all current instructions on the subject at one place, the Reserve Bank of India issues updated circulars/notifications. The instructions contained in the Notification No. DNBR. 019/CGM (CDS)-2015 dated A
RBI/2014-15/632 DNBR (PD) CC No.040/03.01.001/2014-15 June 03, 2015 To All Non-Banking Financial Companies (NBFCs), Dear Sirs, Master Circular – “Non-Banking Financial Companies – Corporate Governance (Reserve Bank) Directions, 2015” As you are aware, in order to have all current instructions on the subject at one place, the Reserve Bank of India issues updated circulars/notifications. The instructions contained in the Notification No. DNBR. 019/CGM (CDS)-2015 dated A
RBI/2014-15/99 IDMD.PCD. 05/14.01.03/2014-15 July 1, 2014 All market participants Dear Sir / Madam, Master Circular - Guidelines for Issue of Certificates of Deposit With a view to further widening the range of money market instruments and giving investors greater flexibility in deployment of their short-term surplus funds, Certificates of Deposit (CDs) were introduced in India in 1989. Guidelines for issue of CDs are presently governed by various directives issued by
RBI/2014-15/99 IDMD.PCD. 05/14.01.03/2014-15 July 1, 2014 All market participants Dear Sir / Madam, Master Circular - Guidelines for Issue of Certificates of Deposit With a view to further widening the range of money market instruments and giving investors greater flexibility in deployment of their short-term surplus funds, Certificates of Deposit (CDs) were introduced in India in 1989. Guidelines for issue of CDs are presently governed by various directives issued by
RBI/2014-15/104 DPSS.CO.PD.Mobile Banking. No.2/02.23.001/2014-15 July 1, 2014 (As updated on December 04, 2014) The Chairman and Managing Director / Chief Executive Officers All Scheduled Commercial Banks including RRBs / Urban Co-operative Banks / State Co-operative Banks / District Central Co-operative Banks Madam /Dear Sir, Master Circular – Mobile Banking transactions in India – Operative Guidelines for Banks As you are aware, the Reserve Bank of India has, from
RBI/2014-15/104 DPSS.CO.PD.Mobile Banking. No.2/02.23.001/2014-15 July 1, 2014 (As updated on December 04, 2014) The Chairman and Managing Director / Chief Executive Officers All Scheduled Commercial Banks including RRBs / Urban Co-operative Banks / State Co-operative Banks / District Central Co-operative Banks Madam /Dear Sir, Master Circular – Mobile Banking transactions in India – Operative Guidelines for Banks As you are aware, the Reserve Bank of India has, from
RBI/ 2013-14/104 IDMD.PCD. 05 /14.01.03/2013-14 July 1, 2013 All market participants Dear Sir/Madam, Master Circular - Guidelines for Issue of Certificates of Deposit With a view to further widening the range of money market instruments and giving investors greater flexibility in deployment of their short-term surplus funds, Certificates of Deposit (CDs) were introduced in India in 1989. Guidelines for issue of CDs are presently governed by various directives issued b
RBI/ 2013-14/104 IDMD.PCD. 05 /14.01.03/2013-14 July 1, 2013 All market participants Dear Sir/Madam, Master Circular - Guidelines for Issue of Certificates of Deposit With a view to further widening the range of money market instruments and giving investors greater flexibility in deployment of their short-term surplus funds, Certificates of Deposit (CDs) were introduced in India in 1989. Guidelines for issue of CDs are presently governed by various directives issued b
RBI/2012-13/100 IDMD.PCD. 05/14.01.03/2012-13 July 2, 2012 The Chairmen / Chief Executives of All Scheduled Banks (excluding RRBs and LABs), Primary Dealers (PDs) and All-India Term Lending and Refinancing Institutions Dear Sir/Madam, Master Circular - Guidelines for Issue of Certificates of Deposit With a view to further widening the range of money market instruments and giving investors greater flexibility in deployment of their short-term surplus funds, Certificate
RBI/2012-13/100 IDMD.PCD. 05/14.01.03/2012-13 July 2, 2012 The Chairmen / Chief Executives of All Scheduled Banks (excluding RRBs and LABs), Primary Dealers (PDs) and All-India Term Lending and Refinancing Institutions Dear Sir/Madam, Master Circular - Guidelines for Issue of Certificates of Deposit With a view to further widening the range of money market instruments and giving investors greater flexibility in deployment of their short-term surplus funds, Certificate
DPSS.CO.PD.No.52/02.10.02/2010-2011
July 06, 2010
The Chairman and Managing Director / Chief Executive Officers
All Scheduled Commercial Banks including RRBs /
Urban Co-operative Banks / State Co-operative Banks /
District Central Co-operative Banks
Madam/Dear Sir,
Display at ATM sites – procedure for lodging of ATM complaints and uniform template for filing complaints
Kindly refer to our letters DPSS No. 1316/02.10.02/2009-10 dated December 18, 2009, DPSS/CO/PD/2018/02.10.02/2009-10 dated March 19, 2010, and DPSS No. 2753/02.10.02/2009-10 dated June 15, 2010, on the above subject. We had vide these letters advised banks to display the procedure and contact information, and also make available at all ATM sites, the uniform template circulated by Indian Banks Association (IBA) for lodging of complaints relating to ATM transactions.
2. A recent survey undertaken by RBI across the country has revealed that most of the banks, contrary to the reports submitted to RBI, have not ensured that availability of the complaint templates at their ATMs, which is a matter of concern.
3. In this connection you are requested to submit to Department of Payment and Settlement Systems, Central Office, Reserve Bank of India, by July 31, 2010, your bank’s Action Plan for implementing Reserve Bank’s circular on making available the complaint templates on all ATMs for lodging ATM related complaints. The contact details like name, phone no, e-mail address etc. of a senior functionary of your bank who will be coordinating this matter may also be intimated to us.
Yours faithfully,
(K. Sivaraman)
General Manager
DPSS.CO.PD.No.52/02.10.02/2010-2011
July 06, 2010
The Chairman and Managing Director / Chief Executive Officers
All Scheduled Commercial Banks including RRBs /
Urban Co-operative Banks / State Co-operative Banks /
District Central Co-operative Banks
Madam/Dear Sir,
Display at ATM sites – procedure for lodging of ATM complaints and uniform template for filing complaints
Kindly refer to our letters DPSS No. 1316/02.10.02/2009-10 dated December 18, 2009, DPSS/CO/PD/2018/02.10.02/2009-10 dated March 19, 2010, and DPSS No. 2753/02.10.02/2009-10 dated June 15, 2010, on the above subject. We had vide these letters advised banks to display the procedure and contact information, and also make available at all ATM sites, the uniform template circulated by Indian Banks Association (IBA) for lodging of complaints relating to ATM transactions.
2. A recent survey undertaken by RBI across the country has revealed that most of the banks, contrary to the reports submitted to RBI, have not ensured that availability of the complaint templates at their ATMs, which is a matter of concern.
3. In this connection you are requested to submit to Department of Payment and Settlement Systems, Central Office, Reserve Bank of India, by July 31, 2010, your bank’s Action Plan for implementing Reserve Bank’s circular on making available the complaint templates on all ATMs for lodging ATM related complaints. The contact details like name, phone no, e-mail address etc. of a senior functionary of your bank who will be coordinating this matter may also be intimated to us.
Yours faithfully,
(K. Sivaraman)
General Manager
DPSS No.2753/02.10.02/2009-2010
June 15, 2010
The Chairman and Managing Director / Chief Executive Officers
All Scheduled Commercial Banks including RRBs /
Urban Co-operative Banks / State Co-operative Banks /
District Central Co-operative Banks
Madam/Dear Sir,
Display at ATM sites – procedure for lodging of ATM complaints and uniform template for filing complaints
Kindly refer to our letters DPSS No. 1316/02.10.02/2009-10 dated December 18, 2009, DPSS/CO/PD/2018/02.10.02/2009-10 dated March 19, 2010, on the above subject. We had vide these letters advised banks to display the procedure and contact information, and also make available at all ATM sites, the uniform template circulated by Indian Banks Association (IBA) for lodging of complaints relating to ATM transactions.
2. To assess the compliance to these instructions we had undertaken random visits to number of ATM sites of various banks across the country. It is observed that at a vast majority of the ATM sites the instructions contained in the circulars referred to above have not been adhered to despite a compliance furnished by the banks.
3. You will appreciate that the above system was introduced keeping in view the interest of bank customers. In view of the above observations, we request you to kindly bestow your personal attention to the matter and ensure that the instructions above are adhered to in letter and spirit.
Yours faithfully,
(G. Padmanabhan)
Chief General Manager
DPSS No.2753/02.10.02/2009-2010
June 15, 2010
The Chairman and Managing Director / Chief Executive Officers
All Scheduled Commercial Banks including RRBs /
Urban Co-operative Banks / State Co-operative Banks /
District Central Co-operative Banks
Madam/Dear Sir,
Display at ATM sites – procedure for lodging of ATM complaints and uniform template for filing complaints
Kindly refer to our letters DPSS No. 1316/02.10.02/2009-10 dated December 18, 2009, DPSS/CO/PD/2018/02.10.02/2009-10 dated March 19, 2010, on the above subject. We had vide these letters advised banks to display the procedure and contact information, and also make available at all ATM sites, the uniform template circulated by Indian Banks Association (IBA) for lodging of complaints relating to ATM transactions.
2. To assess the compliance to these instructions we had undertaken random visits to number of ATM sites of various banks across the country. It is observed that at a vast majority of the ATM sites the instructions contained in the circulars referred to above have not been adhered to despite a compliance furnished by the banks.
3. You will appreciate that the above system was introduced keeping in view the interest of bank customers. In view of the above observations, we request you to kindly bestow your personal attention to the matter and ensure that the instructions above are adhered to in letter and spirit.
Yours faithfully,
(G. Padmanabhan)
Chief General Manager
May 03, 2010
The Chairman/CEO
All Scheduled Commercial Banks
Dear Sir,
Customer complaints relating to ATM transactions
Kindly refer to our letter No. DPSS/CO/PD/2018/02.10.002/2009-10 dated March 19, 2010 on the introduction of a uniform template for lodging complaints relating to ATM transactions.
2. In this connection we request you to confirm that the templates have since been introduced and are being displayed at your ATMs. We further advise you to place the same on your website also for better customer service.
Yours faithfully,
(K. Sivaraman)
General Manager
May 03, 2010
The Chairman/CEO
All Scheduled Commercial Banks
Dear Sir,
Customer complaints relating to ATM transactions
Kindly refer to our letter No. DPSS/CO/PD/2018/02.10.002/2009-10 dated March 19, 2010 on the introduction of a uniform template for lodging complaints relating to ATM transactions.
2. In this connection we request you to confirm that the templates have since been introduced and are being displayed at your ATMs. We further advise you to place the same on your website also for better customer service.
Yours faithfully,
(K. Sivaraman)
General Manager
May 03, 2010
The Chairman/CEO
All Scheduled Commercial Banks
Dear Sir,
Customer complaints relating to ATM transactions
Kindly refer to our letter No. DPSS/CO/PD/2018/02.10.002/2009-10 dated March 19, 2010 on the introduction of a uniform template for lodging complaints relating to ATM transactions.
2. In this connection we request you to confirm that the templates have since been introduced and are being displayed at your ATMs. We further advise you to place the same on your website also for better customer service.
Yours faithfully,
(K. Sivaraman)
General Manager
May 03, 2010
The Chairman/CEO
All Scheduled Commercial Banks
Dear Sir,
Customer complaints relating to ATM transactions
Kindly refer to our letter No. DPSS/CO/PD/2018/02.10.002/2009-10 dated March 19, 2010 on the introduction of a uniform template for lodging complaints relating to ATM transactions.
2. In this connection we request you to confirm that the templates have since been introduced and are being displayed at your ATMs. We further advise you to place the same on your website also for better customer service.
Yours faithfully,
(K. Sivaraman)
General Manager
RBI/ 2009-10/20 DBOD No. BP. BC.3 / 21.04.141 / 2009-10 July 1, 2009 All Commercial Banks (excluding Regional Rural Banks) Dear Sir, Master Circular – Prudential norms for classification, valuation and operation of investment portfolio by banks Please refer to the Master Circular No. DBOD. BP. BC.5 / 21.04.141/ 2007-08 dated July 1, 2008, containing consolidated instructions/guidelines issued to banks till June 30, 2008, on matters relating to prudential norms for cla
RBI/ 2009-10/20 DBOD No. BP. BC.3 / 21.04.141 / 2009-10 July 1, 2009 All Commercial Banks (excluding Regional Rural Banks) Dear Sir, Master Circular – Prudential norms for classification, valuation and operation of investment portfolio by banks Please refer to the Master Circular No. DBOD. BP. BC.5 / 21.04.141/ 2007-08 dated July 1, 2008, containing consolidated instructions/guidelines issued to banks till June 30, 2008, on matters relating to prudential norms for cla
Investment Portfolio by Banks
Provisioning pertaining to Advances
held in Domestic, Ordinary Non-Resident (NRO)
and Non-Resident (External) (NRE) Accounts
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