National Electronic Clearing Service Procedural Guidelines - ಆರ್ಬಿಐ - Reserve Bank of India
National Electronic Clearing Service Procedural Guidelines
National Electronic Clearing Service April 2011 SCHEME OF NATIONAL ELECTRONIC CLEARING SERVICE (NECS) The Scheme shall be called ‘National Electronic Clearing Service’ and will be referred to as NECS hereinafter. NECS shall have two variants, NECS (Credit) and NECS (Debit). NECS (Credit) is operational for the present. The Scheme is working at Mumbai and is being managed by Reserve Bank of India. Presently, there are 50647 branches of 116 member banks participating in the scheme. Latest position on number of member banks and branches is available on the website of Reserve Bank of India (RBI) (at www.rbi.org.in). The objective of the system is to facilitate centralised processing for repetitive and bulk payment instructions. Sponsor banks shall submit NECS data at a single centre viz. at Mumbai. NECS (Credit) shall facilitate multiple credits to beneficiaries’ accounts at core banking enabled destination bank branches spread across the country against a single debit of the account of a User with the Sponsor Bank which maintains settlement account in the books of RBI, Mumbai. NECS (Debit), when operationalised, shall facilitate multiple debits to destination account holders against single credit to User account. The system would leverage on the core banking solutions of member banks for centralised receipt and posting of inward NECS transactions in a straight through manner. i) User - User shall refer to the Companies / Corporations / Government departments or any other entity using NECS services for either bulk payment or bulk collection. ii) Sponsor Bank - It would refer to the bank which shall act as the agent of the User to upload the NECS data on to the designated web-server of the designated agency / Clearing House (CH). The sponsor bank shall also submit a mandate to operate its settlement account to RBI / Clearing House designated by RBI. iii) Clearing House (CH) - It would be a functional unit of the local Bankers’ Clearing House or such other agency to be created by RBI which shall process the NECS data received from the Sponsor Banks through its web-server and generate relevant clearing reports for settlement of accounts of banks at RBI. The institutional arrangements made by RBI shall be final. iv) Destination Bank Branches - It would refer to the bank branches where the Destination Account Holders maintain their bank accounts. v) Destination Account Holder - Shall refer to the beneficiaries / consumers / end users holding accounts with destination bank branches, who would opt to avail of NECS facility by way of direct debit / credit to their account through the payment instructions submitted by the User. vi) Destination sort code - Means the nine digit MICR code (city-bank-branch) of the destination branch wherein the destination account holder maintains his / her account.
ii) Registration of User Institution with the Clearing House : Institutions desirous to avail of the NECS facility shall get themselves registered with the CH. The application in form NE-1C (Appendix-VI A) for participating in NECS (Credit) and NE-1D (Appendix-VI B) for participating in NECS (Debit) will be submitted by the User institution to their Sponsor Bank. The Sponsor Bank will forward the application form to the CH with their recommendations in Part B of the relevant application for registration and allotment of User Number. The User Number allotted by CH will be communicated to the User institution through the Sponsor Bank. The existing user codes allotted at various ECS centers / Regional Offices of RBI shall be valid for NECS and there is no need for taking separate User Number for participating in NECS. iii) Input Preparation: Input file shall be as per the prescribed record layout specified by RBI from time to time. The present structure of record lay out and Guidelines for Input Preparation and Input Submission for NECS (Credit) and NECS (Debit) are given in Appendix-II. iv) User’s Responsibility to Ensure Accuracy of Input Data : The User would ensure the accuracy of the input data with reference to the information received from Destination Account Holders. The input data shall contain only the latest and correct account number details of customers. Users would also ensure that the updates received from the destination banks / sponsor banks are incorporated in the input file and note to delete the transactions that are repeatedly returned under various reasons. Sponsor Bank may obtain an undertaking from the User in this regard before uploading the input data to NCC / CH. v) Safeguards Against Unauthorised Change of Data in Transit : The Sponsor Bank shall not make any change in the input data received from the User without the consent of the User.
vii) Validation of Input Files :
viii) Multiple Credits : User Institutions shall take due care while making multiple credits to the same beneficiaries on the same day by giving additional relevant information to ensure that the beneficiaries are able to identify the source of credit. ix) Data Validation Report (DVR) : When an input file passes through the validation in the web server, there would be an output in the form of Data Validation Report (DVR), which may be printed at the Sponsor Bank level. x) Request for Withdrawal / Modification of Input Data : Once the DVR is confirmed online to the Sponsor Bank and the settlement process begins at CH, withdrawal / modification of file / record shall not be permitted. However, CH shall have discretion to accept / reject any file in case of some contingency. The credit / debit afforded to the member banks through multilateral net settlement systems on the settlement date (T+1) is final and irrevocable in terms of section 10(2) of the Payment and Settlement Systems Act, 2007. The procedure advised by RBI in the Settlement and Default Handling Directive (Para xv) will be applicable to the NECS Scheme. xi) Clearing Settlement and Output Data for Destination Banks : On Day T+0, CH would generate the output data files meant for the Destination banks and would made available on its designated web-server. The description and the record lay out of the output file is given at Appendix-III. The NECS Service Branches of Destination Banks would make their internal arrangements immediately to download the information from the web-server of the CH and arrange to credit / debit the Destination Account Holders’ accounts on the appointed day of settlement without fail. On the day of settlement, CH would debit / credit the Sponsor Bank’s account with the amount indicated in the mandate given by the latter (Appendix -VII A / VII B) and credit / debit the accounts of the Destination Banks on the basis of the settlement arrived through multilateral netting. In case of NECS (Credit), Destination Bank is liable to pay penal interest (calculated based on the prevailing RBI LAF Repo rate plus two percent from the due date of credit till the date of actual credit) for any delayed credit to the beneficiaries’ accounts. Penal interest, if any, shall be credited to the Destination Account Holder’s account even if no claim is lodged by the Destination Account Holder. xii) Return of Uncredited / Undebited Items : If a Destination Bank is not in a position to credit / debit a particular transaction for reasons as enumerated in Appendix-IV, it would arrange to upload / submit a consolidated return file in the file structure format as prescribed in Appendix-IV. The responsibility for ensuring accuracy in incorporating the above information in the data lies with the Destination Banks. After incorporating the information relating to un-credited / un-debited items, the file would be returned to the CH on the same day (T+1). xiii) Clearing Settlement and Supply of Output Data and Reports to Banks : CH shall work out a Return Clearing settlement on the same day (T+1) whereby the Destination Banks’ accounts would be debited / credited based on the return data submitted pertaining to the value date and the Sponsor Banks’ account would be credited / debited in the books of RBI, Mumbai. The transaction codes of the uncredited records would be modified to from "22" in respect of NECS (Credit) and “66” in respect of NECS (Debit) to “44 (for both)”. The Checksum Total of the relative records would undergo corresponding changes with the software used at the NCC / Clearing House. On the same day, the Clearing House shall provide the following :
xiv) Late Submission of Uncredited / Undebited Items : If any Destination Bank fails to submit the file to the CH on day T+1, such delayed reporting cannot be incorporated by CH in the Output file and also cannot be included in the clearing settlement for un-credited / un-debited items. Payment / Settlement for such items would have to be worked out between the Sponsor Bank and the Destination Bank concerned. The undue delay of the Destination Bank to submit the return is liable for penal action. The President of the NCC / Clearing House may take such action / decide penalty against the destination bank as he / she deems fit, in accordance with the Dispute Resolution Mechanism prescribed under para 8 below. If any Destination Bank submits / uploads such late returns to the CH on a future date, such returns would be deleted from the input data and the President of the Clearing House may take such action / decide penalty against the bank as he / she deems fit, in accordance with the Dispute Resolution Mechanism prescribed under para 8 below. xv) Settlement and Default Handling Procedure : The settlement so as arrived by the CH under NECS through multilateral netting shall be final and irrevocable, in terms of section 23 of the “Payment and Settlement Systems Act, 2007” as soon as the same is determined in terms of the procedure notified by RBI. The settlement and default handling procedure will be in accordance with the Directive on Settlement and Default Handling Procedure issued by RBI and as duly amended from time to time. The continued eligibility of the member / sponsor bank to participate in clearing operations shall be reviewed by the President of the Clearing House in case of permanent default by the member / sponsor bank. Default will be considered permanent if the process of recalculation (elaborated in the Settlement and Default Handling Procedure) is necessitated in respect of a member / sponsor bank on more than three occasions in a calendar month. The number of occasions shall be calculated separately for each multilateral and deferred net settlement system. xvi) Sponsor Bank Crediting / Debiting the Returned Items to User’s Account : The credit / debit received by the Sponsor Bank from CH against the returned items through Return Clearing shall be passed on to the User’s account on the same day. xvii) Preservation Period of Output Data : The Sponsor Bank and the User shall preserve the Output data / file for a minimum period of 10 years. Clearing House will also preserve the data files for a minimum period of 10 years. xviii) Advice to Destination Account Holders : It would be the responsibility of the User to advise the Destination Account Holders of the NECS credit / debit. Immediately after the receipt of the User-Status file, the User would issue Payment Advices to the Destination Account Holders indicating the particulars of payment and the date on which payment has taken place as per their extant practice. Care need be taken by the User to ensure that Payment Advices are sent only for these items which could finally be credited / debited to Destination Account Holders’ accounts. Rejected items and uncredited / undebited items shall be pursued separately by the User. The Destination Account Holders whose accounts could not be credited / debited should also be advised by the User with reasons thereof and payments arranged through alternate means. If a User makes use of the NECS mechanism for making payments to the same set of beneficiaries every quarter / month or at more frequent intervals and there is no likelihood of any credit / debit item being returned un-credited / un-debited, an advance one-time intimation can be issued on yearly basis indicating the date on which NECS settlement would take place. This would replace issuance of payment advice on every occasion. This procedure is most suitable for monthly / quarterly interest payments of companies / corporations where the modifications in the data file are minimum and likelihood of returns is almost ‘nil’. xix) Narration in Pass Book / Account Statement / Pass Sheet : The entry in the Pass Book / Account Statement / Pass Sheet made by the destination bank branches should be clear enough to indicate that the transaction in question was through NECS with such other additional information as provided by the User. The relevant information may be picked up from the field no. 9 (“User name” of 20 alpha-numeric characters) and the field no. 10 (“User Credit / Debit Reference No.”) from the destination bank NECS input file (Appendix-III) file. In addition to this, banks are free to provide any additional information as they deem necessary or useful. In order to provide useful feedback to the destination account holders, the User institutions may standardise the information that may be captured in this field, so that the details recorded by the destination branches in the pass books would reveal the correct picture of the credits / debits. The Destination Bank would not be liable to issue separate advice to the Account Holders. If a Sponsor Bank / User wishes to send the payment advices through the Destination Bank Branches, a separate arrangement outside the NECS framework would have to be worked out. xx) NECS (Debit) : Responsibilities of the Destination Banks
xxi) Destination Account Holder’s Right to Information on NECS : When the User invites option from the Destination Account Holders, the User shall inform the Destination Account Holders, in a readily understandable written statement that the proposed mode of receiving / paying is purely voluntary and the Destination Account Holder would have the right to withdraw after giving an advance notice of 2 weeks (Specimen at Appendix-VIII A / VIII B). While exercising the option to receive / pay through NECS, Destination Account Holder shall furnish the particulars of his / her (i) Account Number; (ii) Name; (iii) Account Type (i.e. S.B. Account or Current Account); and (iv) Bank and branch names with the sort-codes. The sort-code (i.e. city-bank-branch code) information would be available by seeing the MICR code line of the cheque book issued by his / her banker. The form on which the information would be furnished by the Destination Account Holders would be clear and free of ambiguities. The particulars at Sl.Nos. (i) to (iv) mentioned above may be got certified by the beneficiary from the bank branch where he / she is maintaining the account. In lieu of the bank certificate as stated above, the beneficiary can also enclose with his / her mandate, a photocopy of the cheque / cancelled cheque or front page of his saving bank pass book for verification of his / her account particulars by the User. A model letter form a prospective User to a customer / investor is given at Appendix-VIII A / VIII B and a model Mandate Form given at Appendix-IX A / IX B. The specimen (model) form is only illustrative and the Users may use formats of their choice provided the information contained in the Model Letter / Model Mandate form is included. In case a User has already got the bank branch account type ledger no., account number, etc., particulars duly certified by the bank branch of the beneficiary, the same could be utilised for making remittances through bank accounts under NECS, only after informing the beneficiaries. Information furnished by a beneficiary to the User shall not be utilised by the User for purposes other than transfer of funds through NECS without the consent of the beneficiaries. This shall be indicated by the User while inviting options from the beneficiaries. xxii) Minimum and Maximum Number of Transactions: There would not be any stipulation on the minimum number of transactions to be put through. But considering that the Scheme is designed for bulk transactions, CH may combine the settlements of more than one input submissions on a single day. The service charges to be levied by the Sponsor Bank would be decided mutually by the User Institution and Sponsor Bank. There are no processing charges levied by the processing centres / CH up to March 31, 2011. The same would be reviewed periodically. The RBI may, if it so desires in future, decide to levy any other charge / fee on the Sponsor Bank / Destination Bank as also the quantum thereof. Destination Banks would not claim service charge for passing on the credit to the Destination Account Holders’ accounts. 8. Dispute Resolution Mechanism The mechanism for resolution of disputes will be in accordance with the Directive on Dispute Resolution Mechanism issued by RBI and as duly amended from time to time. 9. Amendment to Procedural Guidelines The Procedural Guidelines can be amended by RBI as and when necessary. Banks would however be intimated at least a fortnight in advance if it involves software changes at the level of participating banks. RBI may amend the procedure guidelines by issuance of a circular also to the effect whenever such change warrants. National Electronic Clearing Service
National Electronic Clearing Service Input Media: Data in the prescribed format to be uploaded to the designated web serverFile Preparation: The input file would have two types of data records : A large number of credit / debit records [transaction code 22 for NECS (Credit) and transaction code 66 for NECS (Debit)] and one balancing debit / credit record called Credit Contra / Debit Contra or Header [transaction code 11for NECS (Credit) and transactions code 55 for NECS (Debit)]. The Contra would be the first record in the file and contain the details of the User such as User No., User name, Sponsor Bank sort code, the upper limit of the individual credit / debit entry, the total value of all the credit / debit items, etc. which would act as control information while processing the credit / debit records. Certain key information in the Credit / Debit Contra record would be repeated in all the credit / debit records as well so as to make each credit / debit record self contained with both credit and debit particulars of the transaction. The following is the description of the various fields for preparing the data on input file in ASCII format:
(The Credit / Debit Contra, thus would have the record length of 156 ASCII characters of which last three fields of 23 characters would be left blank) Credit / Debit Records
(Thus the Credit / Debit records would have the record length of 156 ASCII characters with the last four fields kept blank. These four fields would be filled up while processing the input file at the CH National Electronic Clearing Service RECORD LAYOUT OF THE INWARD DATA FOR DESTINATION BANKS Header Record and Trailer Record
Credit / Debit Records
National Electronic Clearing Service RECORD LAYOUT OF THE RETURN FILE This is the file generated by the destination banks for returning the uncredited / undebited items to the Clearing House. The file has only one type of data records of length 50 characters. The following table gives the details of the fields and their length of the contra record and the repetitive records.
NECS (Credit) Return Reason codes
NECS (Debit) Return Reason codes
National Electronic Clearing Service RECORD LAYOUT OF THE FINAL OUTPUT FILE TO USER INSTITUTION This is the file generated by the Clearing House and sent to the user institution through the Sponsor bank. The file has two types of data records, viz. one header record called the contra record and the repetitive records. The following table gives the details of the fields and their length of the contra record and the repetitive records : Header Record
Credit / Debit Records
FORM NO. NE-1C National Electronic Clearing Service Application for Registration with the Sponsor Bank to Avail of NECS (Credit) Facility Part A- to be filled in by the User USER DETAILS
Date: Authorised Signatory of the User Part B- To be used by the Sponsor Bank
Dated Authorised Signatory of the Sponsor Bank Part C- For use at NCC / CH Remarks: Authorised Signatory of the NCC / CH FORM NO. NE-1D National Electronic Clearing Service Application for Registration with the Sponsor Bank to Avail of NECS (Debit) Facility Part A- To be filled in by the User USER DETAILS
Authorised Signatory of the User with Stamp Date Part B- To be used by the Sponsor Bank
Dated Authorised Signatory of the Sponsor Bank Part C- For use at NCC / Clearing House User No. Allotted: Remarks: Authorised Signatory of the Clearing House FORM NO. NE-2C National Electronic Clearing Service NECS (Credit) Mandate by the Sponsor Bank Our bank has to act as the Sponsor Bank for M/s... .... ..... ...... ..... ....... ......... ........ ...... ....(User No.) (name of the User Institution) and authorises Reserve Bank of India / Clearing Agency, ..... ...... ....... ...... ....... ....... to debit our account maintained at Deposit Accounts Department of RBI / Settlement Bank for the total value of Credit Contra of Rs....... ..... .... ... (Rupees....... ........ ........ ...... ...... ...... ...... ........ ........ ....... ....... ....... ...... ...... ...... ...... .....) as given in the Credit Contra record of the input files which are being forwarded herewith. The User had already carried out a preliminary validation check. The upper limit for individual credit item is Rs..... ..... .... .... (Rupees .... .... .... .... .... ........ .... .... .... .... .... .... .... ..... ..... .... .... .... .... .... .... .... .... ... ....). We are fully aware of our role and responsibility in the NECS operations as stipulated in the Procedural Guidelines and also ensure that adequate balance would be available in our account with RBI/Settlement Bank for settlement. The settlement date (...../......./............) indicated by the User in the Input File may be amended by NCC / CH as per their convenience and our confirmation thereon. (Authorised signatory of the Sponsor Bank) Name:........... .. ...... ....... Designation: ...... ..... .... . Telephone No. .... .... .... .. Place Date FORM NO. NE-2D National Electronic Clearing Service NECS (Debit) Mandate by the Sponsor Bank From: To: Address) Our bank has to act as the Sponsor Bank for M/s... .... ..... ...... ..... ....... ......... ... ...... ....(User No.) (name of the User institution) and authorises Reserve Bank of India / Clearing Agency, ..... ...... ....... ...... ....... ....... to credit our account maintained with you for the total value of Debit Contra of Rs....... ..... .... ... (Rupees....... ........ ........ ...... ...... ...... ...... ........ ........ ....... ....... ....... ...... ...... ...... ...... .....) as given in the Debit Contra record of the input files which are being forwarded herewith. The User had already carried out a preliminary validation check. The upper limit for individual Debit item is Rs..... ..... .... .... (Rupees .... .... .... .... .... ........ .... .... .... .... .... .... .... ..... ..... .... .... .... .... .... .... .... .... ... .... ). We are fully aware of our role and responsibility in the NECS debit clearing operation as stipulated in the Guidelines and also ensure that adequate balance would be available in our account for adjustment, if any, for wrong/disputed debit. The settlement date (...../......./............) indicated by the User in the Input File may be amended by NCC / CH as per their convenience under information to us. (Authorised signatory of the Sponsor Bank) Name..... ...... Designation: ........... .... Telephone No. .... .... Place Date FORM NO.NE-3C1 National Electronic Clearing Service Model letter from a NECS (Credit) User to a Destination Account Holder Dear Customer / Investor, Date : A new method of payment had been introduced by Reserve Bank of India which provides you an option to collect your monthly / quarterly / half-yearly / yearly interest / dividend / salary / pension directly through your bank accounts. Your bank account would be credited through the new payment mechanism right on the due date. No payment instrument would be issued as at present. Payment instruction would be issued by us electronically through our banker to the Clearing Authority and the Clearing Authority would supply credit reports to the bank with which you maintain the specified account. The branch will credit your account and indicate the credit entry as ‘NECS’ in your pass book / statement of account and also provide you more details of the transaction. We would be issuing an advice to you directly after the transaction is effected. 2. Individual transactions without any monetary ceiling would be covered under the Scheme. If you maintain more than one bank account, payment can be received at any of these accounts. You do not have to open any new bank account for the purpose. Authorised signatory For ABC & Co FORM NO.NE-3D1 National Electronic Clearing Service Model letter from a NECS (Debit) User to a Destination Account Holder Dear Customer / Investor Date: A new method of payment had been introduced by Reserve Bank of India which provides you an option to pay your monthly / quarterly / half-yearly / yearly interest / dividend / salary / pension utility bills like telephone, electricity, loan instalments, insurance premium, etc., directly through your bank accounts. Your bank account would be debited through the new payment mechanism right on the due date. You would be advised in the usual manner to pay the bill. Payment instruction would be issued by us electronically through our banker to the Clearing Authority and the Clearing Authority would supply debit reports to the bank with which you maintain the specified account. The branch will debit your account and indicate the debit entry as ‘NECS’ in your pass book / statement of account. 2. If you maintain more than one bank account, payment can be received from any of these accounts. You do not have to open any new bank account for the purpose. 3. This would be only an additional mode of payment and would be optional. You would have the right to withdraw from this mode of payment by giving an advance notice of 2 weeks. Your complaint, if any, (the scope of which is very limited) would be immediately dealt with and we assure you to give a reply within 15 days. 4. If you are agreeable to participate in the new payment mechanism, you are requested to fill in the Mandate Form attached herewith. The information to be supplied should accurate and complete in all respects and duly certified by your bank. 5 The information provided by you will be kept confidential and would be utilized only for the purpose of effecting the payments meant for you.Authorised signatory of ABC & Co
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