Consumer Education and Protection

RBI.No.2008-09/247 DBOD.No.Dir.BC. 66/13.03.00/2008-2009 October 24, 2008 All Scheduled Commercial Banks (excluding RRBs) 7% Savings Bonds 2002, 6.5% Savings Bonds 2003 (Non-taxable) & 8% Savings (Taxable) Bonds 2003 - Collateral facility As you are aware, in terms of relevant Government of India Notifications, Savings Bonds issued under the captioned schemes, are presently not eligible as collateral for loans from banks, financial institutions and non banking fin

RBI/2008-09/137 DBOD.No. Leg. BC. 33 /09.07.005/2008-09 August 22, 2008 All Scheduled Commercial Banks (excluding RRBs) Dear Sir, Display of information by banks –@@NBSP@@ Comprehensive Notice Board The display of information by banks in their branches is one of the modes of imparting financial education. This display enables customers to make informed decision regarding products and services of the bank and be aware of their rights as also the obligations of the bank

RBI/2008-09/126UBD.PCB. Cir . No.6/12.05.000 /2008-09 August 12 , 2008 The Chief Executive Officer of All Primary (Urban) Co-op. Banks Dear Sir/Madam RBI cautions Public against Fictitious offers of Remitting cheap funds from abroad As you may be aware, fictitious lottery and money circulation schemes aimed at defrauding members of the public have come to light from time to time. It is clarified that remittances in any form towards participation in lottery schemes is

RBI/2008-09/91 RPCD.CO.RF.No.BC@@NBSP@@ 1/07.06.00/2008-09 July 9, 2008 18 Ashadha, Saka 1930 To All State and Central Co-operative Banks Dear Sir, Banking facilities to the visually challenged It has been brought to our notice that visually challenged persons are facing problems in availing banking facilities. It may be noted that banking facilities including cheque book facility / operation of ATM / locker, etc. cannot be denied to the visually challenged as they ar

RBI/2007-2008/364UBD. CO. BPD. (PCB). No51/09.39.000/2007-08 June 12, 2008 The Chief Executive Officers, All Primary (Urban) Co-operative Banks Dear Sir/ Madam, Banking facilities to the visually challenged - UCBs It has been brought to the notice of the Reserve Bank that visually challenged persons are facing problems in availing banking facilities. It may be noted that banking facilities including cheque book facility / operation of ATM/ locker etc. cannot be denied

RBI / 2007-08 / 358 DBOD.No.Leg BC. 91 /09.07.005/2007-08 June 4, 2008 To All Scheduled Commercial Banks (excluding RRBs) Dear Sir, Banking facilities to the visually challenged It has been brought to our notice that visually challenged persons are facing problems in availing banking facilities. It may be noted that banking facilities including cheque book facility / operation of ATM / locker etc. cannot be denied to the visually challenged as they are legally compete

RBI/2007-08/319 RPCD.CO.RF.BC.No.70/07.38.01/2007-08 May14, 2008 All State and District Central Co-operative Banks Dear Sir, Settlement of claims in respect of missing persons A query has been raised regarding the system which should be followed by banks in case a claim is received from a nominee / legal heirs for settlement of claim in respect of missing persons. 2. The settlement of claims in respect of missing persons would be governed by the provisions of Section