Answer: An NRO (current/ savings) account can be opened by a foreign national of non-Indian origin visiting India, with funds remitted from outside India through banking channel or by sale of foreign exchange brought by him to India. The balance in the NRO account may be paid to the account holder at the time of his departure from India provided the account has been maintained for a period not exceeding six months and the account has not been credited with any local funds, other than interest accrued thereon.

Ans. No. In terms of paragraph 9.1.6 of these Directions, the benefit of additional interest on term deposits held by bank’s staff member/ retired staff member singly or jointly with family members is only available where the staff member/ retired staff member is the principal account holder.

Ans: The Master Directions require reporting of frauds perpetrated only in the Group entities (subsidiaries / affiliates / joint ventures etc.) belonging to the reporting NBFCs / HFCs. In other words, the reporting requirement is not applicable to the other entities in wider Group to which the reporting NBFC / HFC belongs, which may not be subsidiaries / affiliates / joint ventures etc. of the reporting NBFCs / HFCs.

A Deputy Ombudsman is a senior officer appointed by RBI to assist the RBI Ombudsman (refer Question 4) in matters of resolution of complaints and in handling certain complaints and the functions entrusted under the Scheme. The Deputy Ombudsman endeavors to promote settlement of a complaint by agreement between the complainant and the RE through facilitation or conciliation or mediation and dispose complaints as discussed in Question 24.

Ans.  Following documents are required for opening of an account by an individual:

(a) any one of the following Officially Valid Documents (OVDs) or the equivalent e-document thereof, containing details of his name and address, viz.,

• the passport,
• the driving licence, 
• proof of possession of Aadhaar number,
• the Voter's Identity Card issued by the Election Commission of India,
• the job card issued by NREGA duly signed by an officer of the State Government, and
• the letter issued by the National Population Register.

(b) the Permanent Account Number (PAN) or the equivalent e-document, thereof, or Form No. 60 as defined in Income-tax Rules, 1962; and

(c) other documents in respect of the nature of business and financial status of the customer, or the equivalent e-documents thereof, as may be required by the RE.

Ans.: If the company’s accounts are not audited before the due date of submission, i.e. July 15, then the ITES survey schedule should be submitted based on unaudited (provisional) account.

Ans: e₹ wallet is available and supported both on Android and iOS mobile devices.

In terms of para 3(i) of the circular, the prescribed guidelines will not affect the normal procedures for compounding of interest in the loan account. Therefore, REs may charge interest on unpaid interest (including on unpaid EMI) at the contracted rate of interest till the date of remediation, and not at the penal rate of interest.

Ans: Yes, the intent of the circular is to allow flexibility to the customer to switch from floating rate loan to fixed rate loan or vice versa subject to applicable charges. The RE is required to specify the number of times a borrower will be allowed to exercise the switch option during the tenor of the loan under its Board approved policy.

ಉತ್ತರ. ನಗದು ವಿತರಣೆಯ ಜೊತೆಗೆ, ಎಟಿಎಮ್ಗಳು/ಡಬ್ಲ್ಯೂಎಲ್ಎಗಳು ಗ್ರಾಹಕರಿಗೆ ಅನೇಕ ಇತರ ಸೇವೆಗಳು/ಸೌಲಭ್ಯಗಳನ್ನು ನೀಡಬಹುದು. ಈ ಕೆಲವು ಸೇವೆಗಳು ಒಳಗೊಂಡಿರುತ್ತವೆ :

• ಖಾತೆಯ ಮಾಹಿತಿ
• ನಗದು ಠೇವಣಿ [ಡಬ್ಲ್ಯೂಎಲ್ಎಗಳಲ್ಲಿ ಅನುಮತಿಸಲಾಗುವುದಿಲ್ಲ]
• ನಿಯಮಿತ ಬಿಲ್ಗಳ ಪಾವತಿ [ಡಬ್ಲ್ಯೂಎಲ್ಎಗಳಲ್ಲಿ ಅನುಮತಿಸಲಾಗುವುದಿಲ್ಲ]
• ಮೊಬೈಲ್ಗಳಿಗಾಗಿ ರೀ-ಲೋಡ್ ವ್ಹೌಚರಗಳ ಖರೀದಿ
• ಮಿನಿ/ಶಾರ್ಟ್ ಸ್ಟೇಟ್ಮೆಂಟ್ ಜನರೇಷನ್
• ಪಿನ್ ಬದಲಾವಣೆ
• ಚೆಕ್ ಬುಕ್ಗಾಗಿ ಕೋರಿಕೆ