Presently, Offices of RBI Ombudsmen (ORBIOs) are functioning from 22 locations across India. However, the complainants need not contact/ approach any specified ORBIO for filing a complaint under the RB-IOS, 2021. The complaints lodged directly online through CMS Portal (https://cms.rbi.org.in) are automatically allocated to different RBI Ombudsmen for redressal upon registration of the complaint. Physical and email complaints are processed and entered in CMS for further processing, after seeking further information/ details, if missing, from the complainant.

Answer: Yes, such acceptance of deposit and refunds, if required, will be covered under current account transactions and can be made freely without any restriction from FEMA perspective.

Ans: No. There is no minimum balance required to open/maintain an e₹ wallet.

Although no upper limit/ cap for penal charges has been prescribed in the circular, the REs, while formulating their Board approved policy on penal charges, should keep in mind that the intent of levying penal charges is essentially to inculcate a sense of credit discipline and such charges are not meant to be used as a revenue enhancement tool. Accordingly, the quantum of penal charges shall have to be ‘reasonable’ and ‘commensurate’ with the non-compliance of material terms and conditions of loan contract.

Ans. In terms of paragraph 10.2, if a Term Deposit (TD) matures and proceeds are unpaid, the amount left unclaimed with the bank will attract rate of interest as applicable to savings account or the contracted rate of interest on the matured TD, whichever is lower.

Ans.: Yes. In case the company/LLPs/proprietorship firm doesn’t have export earnings during the reference period, but had the same earlier, then it has to submit NIL survey schedule for the current round of ITES survey.

ಉತ್ತರ. ಕಾರ್ಡ್ ನೀಡುವ ಬ್ಯಾಂಕಿನ ಎಟಿಎಮ್ಗಳಲ್ಲಿ ನಡೆಸಲಾದ ವಹಿವಾಟನ್ನು ಆನ್-ಅಸ್ ವಹಿವಾಟು ಎಂದು ಕರೆಯಲಾಗುತ್ತದೆ.ಕಾರ್ಡ್ ನೀಡುವ ಬ್ಯಾಂಕ್ನಿಂದ ಭಿನ್ನವಾದ ಬ್ಯಾಂಕ್ನ ಎಟಿಎಮ್ಗಳಲ್ಲಿ ನಡೆಸುವ ವಹಿವಾಟು ಅಥವಾ ಡಬ್ಲ್ಯೂಎಲ್ಎನಲ್ಲಿನ ವಹಿವಾಟನ್ನು ಆಪ್-ಆಸ್ ವಹಿವಾಟು ಎಂದು ಕರೆಯಲಾಗುತ್ತದೆ. ಉದಾಹರಣೆಗಾಗಿ, ಬ್ಯಾಂಕ್ ಎಯಿಂದ ನೀಡಲಾದ ಕಾರ್ಡ್ ಅನ್ನು ಬ್ಯಾಂಕ್ ಎಯ ಎಟಿಎಮ್ನಲ್ಲಿ ಬಳಸಿದರೆ ಅದು ಆನ್ -ಅಸ್ ವಹಿವಾಟಾಗಿರುತ್ತದೆ; ಬ್ಯಾಂಕ್ ಎಯಿಂದ ನೀಡಲಾದ ಕಾರ್ಡ್ ಅನ್ನುಡಬ್ಲ್ಯೂಎಲ್ಎ ಅಥವಾ ಬ್ಯಾಂಕ್ ಬಿಯ ಎಟಿಎಮ್ನಲ್ಲಿ ಬಳಸಿದರೆ , ಅದು ಆಫ್-ಅಸ್ ವಹಿವಾಟಾಗಿರುತ್ತದೆ.

Answer: No. AD bank in India can open multiple Special Rupee Vostro Accounts for different banks from the same country.

Ans. No. However, in case the customer is desirous of receiving any benefit or subsidy under any scheme notified under section 7 of the Aadhaar (Targeted Delivery of Financial and Other subsidies, Benefits and Services) Act, 2016 (18 of 2016), the customer shall provide the Aadhaar number. In other cases, the Aadhaar number may be provided voluntarily by the customers.

Response: No. The renewal of MTGD/LTGD has been discontinued with effect from March 26, 2025.

The RS framework of the regulator under whose remit the dominant/ majority feature of the product falls, will be the ‘Principal Regulator (PR)’ under IoRS. The regulator/s under whose remit the other features apart from the dominant feature of the product fall shall be the ‘Associate Regulator (AR)’ under IoRS.

ಉತ್ತರ. ಹೌದು, ಪಿಪಿಐಗಳ ನಗದು ಲೋಡಿಂಗ್ ಪಿಪಿಐನ ಒಟ್ಟಾರೆ ಮಿತಿಗೆ ಒಳಪಟ್ಟು ಪ್ರತಿ ತಿಂಗಳಿಗೆ 50,000ಕ್ಕೆ ಸೀಮಿತವಾಗಿರುತ್ತದೆ. ಇಲೆಕ್ಟ್ರಾನಿಕ್/ಆನ್ಲೈನ್ ವಿಧಾನದ ಮೂಲಕ ಪಿಪಿಐಗಳ ಲೋಡಿಂಗ್ ಮೇಲಿನ ಮಿತಿಯು ಪಿಪಿಐನ ಒಟ್ಟಾರೆ ಮಿತಿಗೆ ಒಳಪಟ್ಟಿರುತ್ತದೆ

ಭಾರತ ಸರಕಾರದಿಂದ ಸೂಚಿಸಲ್ಪಟ್ಟ ಡಿಸೆಂಬರ್ 16, 2010 ಸೂಚನಾ ಪ್ರಕಾರ ಬಿಎಸ್ಬಿಡಿಎ – ಸ್ಮಾಲ್ ಅಕೌಂಟ್ಸ್ ಈ ಕೆಳಗೆ ತಿಳಿಸಿದ ಷರತ್ತುಗಳಿಗೆ ಬದ್ಧವಾಗಿರುತ್ತವೆ:

1. ಅಂತಹ ಖಾತೆಗಳಲ್ಲಿ ಒಟ್ಟು ಕ್ರೆಡಿಟ್ ಒಂದು ಲಕ್ಷ ರೂಪಾಯಿಗೆ ಮೀರಬಾರದು,
2. ಆ ಅಕೌಂಟಿನಲ್ಲಿ ಯಾವುದೇ ಸಮಯ ಗರಿಷ್ಠ ಬ್ಯಾಲೆನ್ಸ್ ಐವತ್ತು ಸಾವಿರ ರೂಪಾಯಿಗೆ ಮೀರಬಾರದು.
3. ನಗದು ವಿಥ್ಡ್ರಾವಲ್ ಮತ್ತು ಟ್ರಾನ್ಸ್ಫರ್ ಸೇರಿದಂತೆ ಒಟ್ಟು ಡೆಬಿಟ್ ತಿಂಗಳಿಗೆ ಹತ್ತು ಸಾವಿರ ರೂಪಾಯಿ ಮೀರಬಾರದು.
4. ಸಂಬಂಧಿತ ಕೆವೈಸಿ ಪೂರೈಕೆಗಳನ್ನು ಮುಗಿಸದೆ ವಿದೇಶಿ ಹಣವನ್ನು ಸ್ಮಾಲ್ ಅಕೌಂಟ್ಸ್ಗೆ ಕ್ರೆಡಿಟ್ ಮಾಡುವಂತಿಲ್ಲ.
5. ಮೊದಲಿಗೆ ಸ್ಮಾಲ್ ಅಕೌಂಟ್ಸ್ 12 ತಿಂಗಳವರೆಗೆ ಮಾತ್ರ ಮಾನ್ಯವಿರುತ್ತದೆ ಹಾಗೂ ವ್ಯಕ್ತಿಯು ಅಧಿಕೃತವಾಗಿ ಮಾನ್ಯವಿರುವ ದಾಖಲೆಗಳಿಗೆ ಅರ್ಜಿ ಹಾಕಿದ ಪುರಾವೆಯನ್ನು ಸಲ್ಲಿಸಿದರೆ ಇನ್ನೊಂದು 12 ತಿಂಗಳವರೆಗೆ ವಿಸ್ತರಿಸಬಹುದು.
6. ಸ್ಮಾಲ್ ಅಕೌಂಟ್ಸ್ಗಳನ್ನು ಸಿಬಿಎಸ್ ಸಂಪರ್ಕವಿರುವ ಬ್ಯಾಂಕು ಬ್ರಾಂಚುಗಳಲ್ಲಿ ಮಾತ್ರ ತೆರೆಯಬಹುದು ಅಥವಾ ಷರತ್ತುಗಳು ಪೂರೈಸುವುದನ್ನು ಸ್ವತ: [ಮ್ಯಾನುವಲಿ] ನಿಗಾವಹಿಸುವಂತಿದ್ದರೆ ಅಂತಹ ಶಾಖೆಗಳಲ್ಲಿ ತೆರೆಯಬಹುದು.

Ans : It is the responsibility of the user institution to communicate to the beneficiary the details of credit that is being afforded to his / her account, indicating the proposed date of credit, amount and related particulars of the payment. Destination banks have been advised to ensure that the pass books / statements given to the beneficiary account holders reflect particulars of the transaction / credit provided by the ECS user institutions. The beneficiaries can match the entries in the passbook / account statement with the advice received by them from the User Institutions. Many banks also give mobile alerts / messages to customers after credit of such funds to accounts.

• IIBs would be Government securities (G-Sec) and the different classes of investors eligible to invest in G-Secs would also be eligible to invest in IIBs.

• FIIs would be eligible to invest in the forthcoming IIBs but subject to the overall cap for their investment in G-Secs (currently USD 25 billion).

The system is owned by RBI. There are no charges for use of this application by clients. However, since all trades are to be guaranteed and settled by CCIL, PMs will have to pay settlement charges and also continue to deposit adequate margin on behalf of their clients to CCIL.

Ans : IDF-NBFCs will raise resources through issue of either Rupee or Dollar denominated bonds of minimum 5 year maturity. IDF-MFs will raise resources through issue of units of MFs.

The total time for complete implementation of ADF would depend on the cluster in which the bank places itself after making an assessment of Process and Technology maturity as per the methodology given in the Approach Paper. However, it is expected that the banks with advanced IT systems and experience of working in computerised environment would take the lead and implement ADF in shortest possible time, say, even 2-3 months. In general, banks should strive to meet the objectives within shortest possible timelines.

It is the responsibility of the user institution to communicate to the beneficiary the details of credit that is being afforded to his / her account, indicating the proposed date of credit, amount and related particulars of the payment. Destination banks have been advised to ensure that the pass books / statements given to the beneficiary account holders reflect particulars of the transaction / credit provided by the ECS user institutions. The beneficiaries can match the entries in the passbook / account statement with the advice received by them from the User Institutions. Many banks also give mobile alerts / messages to customers after credit of such funds to accounts.

Yes. Banks have the right to set off their dues from the amount of deposits as on cut off date. The deposit insurance is available after netting of such dues.