New FAQ Page 2 - ಆರ್ಬಿಐ - Reserve Bank of India
FAQs on Non-competitive Bidding Facility for Dated Government Securities
ಉತ್ತರ. ಪಿಪಿಐ ನೀಡಿಕೆದಾರರು ಉಪಕರಣವನ್ನು ನೀಡುವಾಗ ಪಿಪಿಐದಾರರಿಗೆ ಸ್ಪಷ್ಟವಾಗಿ ಹಾಗೂ ಸರಳ ಭಾಷೆಯಲ್ಲಿ ಎಲ್ಲಾ ಪ್ರಮುಖ ನಿಯಮಗಳು ಹಾಗೂ ನಿಬಂಧನೆಗಳನ್ನು ಬಹಿರಂಗ ಪಡಿಸಬೇಕು. ಈ ಪ್ರಕಟಣೆಗಳು ಈ ಕೆಳಗಿನವುಗಳನ್ನು ಒಳಗೊಂಡಿರುತ್ತದೆ;
- ಉಪಕರಣದ ಬಳಕೆಯೊಂದಿಗೆ ಸಂಬಂಧಿಸಿದ ಎಲ್ಲಾ ವೆಚ್ಚಗಳು ಹಾಗೂ ಶುಲ್ಕಗಳು
- ಮುಕ್ತಾಯದ ಅವಧಿ ಹಾಗೂ ಉಪಕರಣದ ಮುಕ್ತಾಯಕ್ಕೆ ಸಂಬಂಧಿಸಿದ ನಿಯಮಗಳು ಹಾಗೂ ನಿಬಂಧನೆಗಳು .
Ans. Demand Draft/ Payment Order/ Travellers Cheques for amount less than ₹50,000 can be purchased against cash. However, such instrument for ₹50,000 and above can be issued only by way of debiting the customer’s account or against cheques.
Yes, the RB-IOS, 2021 provides for an appellate mechanism for the complainant as well as the RE for complaints closed under appealable Clauses of the Scheme. Any person aggrieved by an Award (except the RE in respect of Awards issued for non-furnishing of appropriate and satisfactory information within the stipulated time) or rejection of a complaint under an appealable clause, i.e. Sub-clauses (c) to (f) of Clause 16(2) of the Scheme, can file an appeal before the Appellate Authority in RBI, within 30 days of the date of receipt of communication of the Award (or acceptance of the award by the complainant1 in case of RE) or rejection of the complaint.
The powers of Appellate Authority are vested with the Executive Director-in-charge of Department of RBI implementing the Scheme. The address of the Appellate Authority is:
The Appellate Authority
Reserve Bank - Integrated Ombudsman Scheme, 2021
Consumer Education and Protection Department
Reserve Bank of India
First Floor, Amar Building, Fort, Mumbai 400 001.
An appeal can be filed through the CMS Portal (https://cms.rbi.org.in) for a closed complaint. Alternatively, the appeal can also be sent vide e-mail at aaos@rbi.org.in.
Further, if the complainant is not satisfied with the resolution provided by the Ombudsman, he/she is at liberty to explore other recourses and/or remedies available, as per law.