Consumer Education and Protection

Inflation Indexed National Savings Securities- Cumulative, 2013

RBI 2013-14/411 DGBA.CDD.No. 3688/13.01.999/2013-2014 December 19, 2013 The Chairman & Managing Director Head Office (Government Accounts Department)State Bank of India & Associate Banks All Nationalised Banks ICICI Bank Ltd., HDFC Bank Ltd, Axis Bank Ltd., andStock Holding Corporation of India Ltd (SHCIL). Dear Sir/Madam, Inflation Indexed National Savings Securities- Cumulative, 2013 It has been decided by the Government of India, as per their Notification F

RBI 2013-14/411 DGBA.CDD.No. 3688/13.01.999/2013-2014 December 19, 2013 The Chairman & Managing Director Head Office (Government Accounts Department)State Bank of India & Associate Banks All Nationalised Banks ICICI Bank Ltd., HDFC Bank Ltd, Axis Bank Ltd., andStock Holding Corporation of India Ltd (SHCIL). Dear Sir/Madam, Inflation Indexed National Savings Securities- Cumulative, 2013 It has been decided by the Government of India, as per their Notification F

Inflation Indexed National Savings Securities- Cumulative, 2013

Revised General Credit Card (GCC) Scheme

RBI/2013-14/389 RPCD.MSME & NFS.BC.No.61/06.02.31/2013-14 December 2, 2013 The Chairman/Managing Director/ Chief Executive Officer All Scheduled Commercial Banks (Including Regional Rural Banks) Dear Sir / Madam Revised General Credit Card (GCC) Scheme Please refer to our circular RPCD.CO.No.RRB.BC.59/03.05.33(F)/2005-06 dated December 27, 2005 and circular no. RPCD.CO.Plan.BC.No.66/04.09.01/2007-08 dated May 06, 2008 on the General Credit Card (GCC) Scheme. 2. Du

RBI/2013-14/389 RPCD.MSME & NFS.BC.No.61/06.02.31/2013-14 December 2, 2013 The Chairman/Managing Director/ Chief Executive Officer All Scheduled Commercial Banks (Including Regional Rural Banks) Dear Sir / Madam Revised General Credit Card (GCC) Scheme Please refer to our circular RPCD.CO.No.RRB.BC.59/03.05.33(F)/2005-06 dated December 27, 2005 and circular no. RPCD.CO.Plan.BC.No.66/04.09.01/2007-08 dated May 06, 2008 on the General Credit Card (GCC) Scheme. 2. Du

Revised General Credit Card (GCC) Scheme

Periodicity of Payment of Interest on Rupee Savings/Term Deposits

RBI/2013-14/385 DBOD.No.Dir.BC. 69/13.03.00/2013-14 November 29, 2013 To All Scheduled Commercial Banks (Excluding RRBs) Dear Sir / Madam Periodicity of Payment of Interest on Rupee Savings/Term Deposits Please refer to paragraph 23 of the Second Quarter Review of Monetary Policy 2013-14 announced on October 29, 2013 (extract enclosed) on periodicity of payment of interest on savings and term deposits. 2. In this connection, a reference is also invited to paragraph 2

RBI/2013-14/385 DBOD.No.Dir.BC. 69/13.03.00/2013-14 November 29, 2013 To All Scheduled Commercial Banks (Excluding RRBs) Dear Sir / Madam Periodicity of Payment of Interest on Rupee Savings/Term Deposits Please refer to paragraph 23 of the Second Quarter Review of Monetary Policy 2013-14 announced on October 29, 2013 (extract enclosed) on periodicity of payment of interest on savings and term deposits. 2. In this connection, a reference is also invited to paragraph 2

Periodicity of Payment of Interest on Rupee Savings/Term Deposits

Deregulation of Interest Rates on Non-Resident (External) Rupee (NRE) Deposits

RBI/2013-14/387 DBOD. No. Dir. BC.71/13.03.00/ 2013-14 November 29, 2013 All Scheduled Commercial Banks (Excluding RRBs) Dear Sir/ Madam Deregulation of Interest Rates on Non-Resident (External) Rupee (NRE) Deposits Please refer to our circular DBOD. Dir. BC. 40/13.03.00/2013-14 dated August 14, 2013 allowing banks the freedom to offer interest rates on incremental NRE deposits with maturity of 3 years and above without any ceiling in order to pass on the benefit of e

RBI/2013-14/387 DBOD. No. Dir. BC.71/13.03.00/ 2013-14 November 29, 2013 All Scheduled Commercial Banks (Excluding RRBs) Dear Sir/ Madam Deregulation of Interest Rates on Non-Resident (External) Rupee (NRE) Deposits Please refer to our circular DBOD. Dir. BC. 40/13.03.00/2013-14 dated August 14, 2013 allowing banks the freedom to offer interest rates on incremental NRE deposits with maturity of 3 years and above without any ceiling in order to pass on the benefit of e

Deregulation of Interest Rates on Non-Resident (External) Rupee (NRE) Deposits

Interest Rates on FCNR (B) Deposits

RBI/2013-14/388 DBOD. No.Dir.BC.73/13.03.00/2013-14 November 29, 2013 All Scheduled Commercial Banks (Excluding RRBs) Dear Sir/Madam Interest Rates on FCNR (B) Deposits Please refer to our circular DBOD. Dir. BC. 38/13.03.00/2013-14 dated August 14, 2013 advising interest rate ceilings on FCNR (B) deposits for maturity period of one year to less than three years and three to five years, respectively. In terms of para 4 thereof, these instructions are valid up to Novem

RBI/2013-14/388 DBOD. No.Dir.BC.73/13.03.00/2013-14 November 29, 2013 All Scheduled Commercial Banks (Excluding RRBs) Dear Sir/Madam Interest Rates on FCNR (B) Deposits Please refer to our circular DBOD. Dir. BC. 38/13.03.00/2013-14 dated August 14, 2013 advising interest rate ceilings on FCNR (B) deposits for maturity period of one year to less than three years and three to five years, respectively. In terms of para 4 thereof, these instructions are valid up to Novem

Interest Rates on FCNR (B) Deposits

StCBs\CCBs - Settlement of Claims in respect of Missing Persons in Uttarakhand Disaster

RBI/2013-14/347 RPCD.CO.RCB.BC.No. 49/07.51.014/2013-14 October 29, 2013 The Chairmen / CEOs All State and Central Cooperative Banks Dear Sir / Madam, Settlement of Claims in respect of Missing Persons in Uttarakhand Disaster In the aftermath of Uttarakhand Natural Disaster during June 14-20, 2013 the Office of the Registrar General of India, Ministry of Home Affairs, Government of India has devised a procedure for Registration of Death of Missing persons in Natural C

RBI/2013-14/347 RPCD.CO.RCB.BC.No. 49/07.51.014/2013-14 October 29, 2013 The Chairmen / CEOs All State and Central Cooperative Banks Dear Sir / Madam, Settlement of Claims in respect of Missing Persons in Uttarakhand Disaster In the aftermath of Uttarakhand Natural Disaster during June 14-20, 2013 the Office of the Registrar General of India, Ministry of Home Affairs, Government of India has devised a procedure for Registration of Death of Missing persons in Natural C

StCBs\CCBs - Settlement of Claims in respect of Missing Persons in Uttarakhand Disaster

StCBs - CCBs - Unclaimed Deposits/Inoperative Accounts in banks - Treatment of certain savings bank accounts opened for credit of Scholarship amounts and credit of Direct Benefit Transfer under Government Schemes

RBI/2013-14/313 RPCD.RCB.BC.No. 42/07.51.014/2013-14 October 7, 2013 The Chairmen / CEOs All State and Central Cooperative Banks Dear Sir / Madam, Unclaimed Deposits/Inoperative Accounts in banks – Treatment of certain savings bank accounts opened for credit of Scholarship amounts and credit of Direct Benefit Transfer under Government Schemes Please refer to our Circular RPCD.CO.RF.BC.No. 89/07.38.012008-09 dated February 18, 2009 on unclaimed deposits / inoperative a

RBI/2013-14/313 RPCD.RCB.BC.No. 42/07.51.014/2013-14 October 7, 2013 The Chairmen / CEOs All State and Central Cooperative Banks Dear Sir / Madam, Unclaimed Deposits/Inoperative Accounts in banks – Treatment of certain savings bank accounts opened for credit of Scholarship amounts and credit of Direct Benefit Transfer under Government Schemes Please refer to our Circular RPCD.CO.RF.BC.No. 89/07.38.012008-09 dated February 18, 2009 on unclaimed deposits / inoperative a

StCBs - CCBs - Unclaimed Deposits/Inoperative Accounts in banks - Treatment of certain savings bank accounts opened for credit of Scholarship amounts and credit of Direct Benefit Transfer under Government Schemes

RRBs/StCBs/CCBs - Foreign students studying in India - KYC procedure for opening of bank accounts

RBI/2013-14/272 RPCD.RRB.RCB.AML.BC.No. 37/07.51.018/2013-14 September 18, 2013 The Chairmen / CEOs of Regional Rural Banks / State and Central Co-operative Banks Dear Sir / Madam, Foreign students studying in India – KYC procedure for opening of bank accounts It has been represented to us that foreign students arriving in India are facing difficulties in complying with the Know Your Customer (KYC) norms while opening a bank account due to non-availability of any proo

RBI/2013-14/272 RPCD.RRB.RCB.AML.BC.No. 37/07.51.018/2013-14 September 18, 2013 The Chairmen / CEOs of Regional Rural Banks / State and Central Co-operative Banks Dear Sir / Madam, Foreign students studying in India – KYC procedure for opening of bank accounts It has been represented to us that foreign students arriving in India are facing difficulties in complying with the Know Your Customer (KYC) norms while opening a bank account due to non-availability of any proo

RRBs/StCBs/CCBs - Foreign students studying in India - KYC procedure for opening of bank accounts

RRBs/StCBs/CCBs-KYC Norm/Anti-Money Laundering Standards/Combating of Financing of Terrorism/Obligation of banks under PMLA, 2002 - Information sought by banks from customers

RBI/2013-14/261 RPCD.RRB.RCB.AML.BC.No. 31/07.51.018/2013-14 September 16, 2013 The Chairmen / CEOs of all Regional Rural Banks / State and Central Co-operative Banks Dear Sir, Know Your Customer (KYC) Norms / Anti-Money Laundering (AML) Standards/Combating of Financing of Terrorism (CFT)/Obligation of banks under PMLA, 2002 – Information sought by banks from customers Please refer to our circulars RPCD.No.RRB.BC.81/03.05.33(E)/2004-05 and RPCD.AML.BC.No.80/07.40.00/2

RBI/2013-14/261 RPCD.RRB.RCB.AML.BC.No. 31/07.51.018/2013-14 September 16, 2013 The Chairmen / CEOs of all Regional Rural Banks / State and Central Co-operative Banks Dear Sir, Know Your Customer (KYC) Norms / Anti-Money Laundering (AML) Standards/Combating of Financing of Terrorism (CFT)/Obligation of banks under PMLA, 2002 – Information sought by banks from customers Please refer to our circulars RPCD.No.RRB.BC.81/03.05.33(E)/2004-05 and RPCD.AML.BC.No.80/07.40.00/2

RRBs/StCBs/CCBs-KYC Norm/Anti-Money Laundering Standards/Combating of Financing of Terrorism/Obligation of banks under PMLA, 2002 - Information sought by banks from customers

Disclosure of customer complaints and unreconciled balances on account of ATM transactions

RBI/2013-14/218 DBOD.BP.BC.No. 49/21.04.018/2013-14 September 3, 2013 The Chairman and Managing Director/Chief Executive Officer of all Commercial Banks (Excluding Regional Rural Banks) Dear Sir Disclosure of customer complaints and unreconciled balances on account of ATM transactions Please refer to our circular DBOD.No.Leg BC.60/09.07.005/2006-07 dated February 22, 2007 on Analysis and Disclosure- Disclosure of Complaints / Unimplemented Awards of Banking Ombudsmen

RBI/2013-14/218 DBOD.BP.BC.No. 49/21.04.018/2013-14 September 3, 2013 The Chairman and Managing Director/Chief Executive Officer of all Commercial Banks (Excluding Regional Rural Banks) Dear Sir Disclosure of customer complaints and unreconciled balances on account of ATM transactions Please refer to our circular DBOD.No.Leg BC.60/09.07.005/2006-07 dated February 22, 2007 on Analysis and Disclosure- Disclosure of Complaints / Unimplemented Awards of Banking Ombudsmen

Disclosure of customer complaints and unreconciled balances on account of ATM transactions