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മേയ് 30, 2017
Customer Service in Banks: Time to Raise the Bar!
Shri A. C. Mahajan, Chairman, Banking Codes and Standards Board of India (BCSBI); Shri Anand Aras, CEO, BCSBI; colleagues from the banking industry; representatives from the media; ladies and gentlemen! At the outset, I would like to thank BCSBI for inviting me for this annual conference of the Principal Code Compliance Officers (PCCOs) in the banks. 2. During the past 12 years of its existence, BCSBI has played a pivotal role in enhancing awareness about customer ser
Shri S. S. Mundra, Deputy Governor, Reserve Bank of India
Shri A. C. Mahajan, Chairman, Banking Codes and Standards Board of India (BCSBI); Shri Anand Aras, CEO, BCSBI; colleagues from the banking industry; representatives from the media; ladies and gentlemen! At the outset, I would like to thank BCSBI for inviting me for this annual conference of the Principal Code Compliance Officers (PCCOs) in the banks. 2. During the past 12 years of its existence, BCSBI has played a pivotal role in enhancing awareness about customer ser
ഏപ്രി 28, 2017
A Bank Should Be Something One Can “Bank” Upon
I am grateful to the Federation of Indian Chambers of Commerce and Industry - FICCI Ladies Organisation, Mumbai Chapter, for inviting me to speak today. I salute FLO’s mission, and wish the very best to the incoming office bearers on their efforts to empower and educate women, unlocking a potential workforce for the Indian economy that can both balance gender distribution of jobs and identify new sources of enterprise and entrepreneurship. I hope that by explaining to
Dr. Viral V. Acharya, Deputy Governor, Reserve Bank of India
I am grateful to the Federation of Indian Chambers of Commerce and Industry - FICCI Ladies Organisation, Mumbai Chapter, for inviting me to speak today. I salute FLO’s mission, and wish the very best to the incoming office bearers on their efforts to empower and educate women, unlocking a potential workforce for the Indian economy that can both balance gender distribution of jobs and identify new sources of enterprise and entrepreneurship. I hope that by explaining to
മാർ 02, 2017
Improving investor interest – Recent Legislative and Regulatory Measures
It is a well recognized fact that clear and efficient laws provide confidence to the investing community. Such investments can be by domestic entities or foreign entities or investment overseas by domestic entities. In the recent past, India has embarked upon a number of legislative and regulatory measures that are certain to create a positive impact on the investment climate prevailing in the country and capable of boosting the confidence of investors. A few such mea
Shri R. Gandhi, Deputy Governor, Reserve Bank of India
It is a well recognized fact that clear and efficient laws provide confidence to the investing community. Such investments can be by domestic entities or foreign entities or investment overseas by domestic entities. In the recent past, India has embarked upon a number of legislative and regulatory measures that are certain to create a positive impact on the investment climate prevailing in the country and capable of boosting the confidence of investors. A few such mea
ഫെബ്രു 21, 2017
Some Ways to Decisively Resolve Bank Stressed Assets

Thank you to organizers of Indian Banks’ Association for inviting me today. To all the Award winners, congratulations on your stellar achievements and the innovative spirit you have shown to be today’s worthy recipients. Technology, “Fin Tech” as you say, is taking banking and intermediation into unchartered territories. I have yet to fathom the full import of these sweeping changes. In the meantime, my subject matter today will be more prosaic and somewhat sobering.

Dr. Viral V. Acharya, Deputy Governor, Reserve Bank of India

Thank you to organizers of Indian Banks’ Association for inviting me today. To all the Award winners, congratulations on your stellar achievements and the innovative spirit you have shown to be today’s worthy recipients. Technology, “Fin Tech” as you say, is taking banking and intermediation into unchartered territories. I have yet to fathom the full import of these sweeping changes. In the meantime, my subject matter today will be more prosaic and somewhat sobering.

ഫെബ്രു 20, 2017
Financing MSMEs: Banks & FinTechs – Competition, Collaboration or Competitive Collaboration?
Mr. Simon Bell, Global lead, SME Finance, World Bank Group; Smt. Surekha Marandi, Executive Director, Reserve Bank of India; Shri P. K. Panda, Principal, College of Agricultural Banking(CAB); Chairmen/CEOs of various banks present here; other senior officers from the banking sector; my colleagues from RBI; ladies and gentlemen! At the outset, let me congratulate CAB for organising this Seminar on the theme of “Coping with the challenges of Financial Technology Innovat
Shri S. S. Mundra, Deputy Governor, Reserve Bank of India
Mr. Simon Bell, Global lead, SME Finance, World Bank Group; Smt. Surekha Marandi, Executive Director, Reserve Bank of India; Shri P. K. Panda, Principal, College of Agricultural Banking(CAB); Chairmen/CEOs of various banks present here; other senior officers from the banking sector; my colleagues from RBI; ladies and gentlemen! At the outset, let me congratulate CAB for organising this Seminar on the theme of “Coping with the challenges of Financial Technology Innovat
നവം 28, 2016
Issues in Infrastructure Financing in India
I am happy to be here at ASSOCHAM’s Sixth International Summit on Infrastructure financing. Infrastructure plays a crucial role in economic development of a country. In India, too like many other countries, Infrastructure development is a critical aspect of our growth strategy and therefore, the sector gets the importance from all stakeholders commensurate with that role. As you may be aware, Government has announced the target of Rs 25 trillion (US$ 376.53 billion) i
Shri N.S. Vishwanathan, Deputy Governor, Reserve Bank of India
I am happy to be here at ASSOCHAM’s Sixth International Summit on Infrastructure financing. Infrastructure plays a crucial role in economic development of a country. In India, too like many other countries, Infrastructure development is a critical aspect of our growth strategy and therefore, the sector gets the importance from all stakeholders commensurate with that role. As you may be aware, Government has announced the target of Rs 25 trillion (US$ 376.53 billion) i
നവം 24, 2016
Pioneering Best Practices in Banking: India’s Record
Good evening! 2. In the post-crisis era, the international thinking on banking and finance stands fundamentally changed. Not only did the crisis shake the confidence of all stakeholders in the international financial system but also compelled the regulators and policy makers to review whether their policy framework was sound enough to prevent the outbreak of another crisis of a similar magnitude. From the global consultations, emerged newer and more refined norms of p
Shri R. Gandhi, Deputy Governor, Reserve Bank of India
Good evening! 2. In the post-crisis era, the international thinking on banking and finance stands fundamentally changed. Not only did the crisis shake the confidence of all stakeholders in the international financial system but also compelled the regulators and policy makers to review whether their policy framework was sound enough to prevent the outbreak of another crisis of a similar magnitude. From the global consultations, emerged newer and more refined norms of p
സെപ്റ്റം 30, 2016
Setting The Priorities Right
At the outset, I would like to thank Ms. Bhattacharya and State Bank of India for inviting me to speak at this important and eagerly awaited event on the annual calendar. It is a privilege to speak before this august gathering. In context of the theme of the conference i.e. “Laying the Foundations for India’s Growth”, I would say that there are reasons to be optimistic on several fronts: Growth, inflation, demography, entrepreneurship, democracy, political stability,
Shri S. S. Mundra, Deputy Governor, Reserve Bank of India
At the outset, I would like to thank Ms. Bhattacharya and State Bank of India for inviting me to speak at this important and eagerly awaited event on the annual calendar. It is a privilege to speak before this august gathering. In context of the theme of the conference i.e. “Laying the Foundations for India’s Growth”, I would say that there are reasons to be optimistic on several fronts: Growth, inflation, demography, entrepreneurship, democracy, political stability,
സെപ്റ്റം 28, 2016
Financial Stability in a Weak Global Environment
At the outset, I extend a very warm welcome to Dr. Hans Genberg, Executive Director, the SEACEN Centre and all the participants of the 7th SEACEN High Level Seminar for Deputy Governors, Financial Stability and Supervision [DG (FSS)] and the delegates of the 7th Annual SEACEN DG Meeting (FSS). It is, indeed, a matter of great honour and privilege for the Reserve Bank of India to host this Seminar and the Annual Meet. The theme of the seminar, “Financial Stability in a
Shri S. S. Mundra, Deputy Governor, Reserve Bank of India
At the outset, I extend a very warm welcome to Dr. Hans Genberg, Executive Director, the SEACEN Centre and all the participants of the 7th SEACEN High Level Seminar for Deputy Governors, Financial Stability and Supervision [DG (FSS)] and the delegates of the 7th Annual SEACEN DG Meeting (FSS). It is, indeed, a matter of great honour and privilege for the Reserve Bank of India to host this Seminar and the Annual Meet. The theme of the seminar, “Financial Stability in a
സെപ്റ്റം 07, 2016
Asset Quality of Indian Banks: Way Forward
The Indian banks in general, and the Public Sector Banks (PSBs) in particular, are grappling with the huge stock of stressed assets that has piled up in the system over the years. Any amount of discussion on the whys and what of stressed assets would therefore never be enough, if it enables us to discern what led to this phenomenal build-up of non-performing assets (NPAs) in our system and determine what we should do to solve them, and identify what could be done diff
Shri N.S. Vishwanathan, Deputy Governor, Reserve Bank of India
The Indian banks in general, and the Public Sector Banks (PSBs) in particular, are grappling with the huge stock of stressed assets that has piled up in the system over the years. Any amount of discussion on the whys and what of stressed assets would therefore never be enough, if it enables us to discern what led to this phenomenal build-up of non-performing assets (NPAs) in our system and determine what we should do to solve them, and identify what could be done diff

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