Notifications

Master Circular on Customer Service

RBI / 2008-09 /261 DBOD.No.Leg.BC. 75 /09.07.005/2008-09 November 3, 2008 All Scheduled Commercial Banks (Excluding RRBs) Dear Sir, Master Circular on Customer Service As you are aware, Reserve Bank has been time and again issuing various instructions / guidelines in the area of customer service to bring about improvements in the quality of customer service in banks and their branches. 2. In order to have all current instructions on the subject at one place, we have c

RBI / 2008-09 /261 DBOD.No.Leg.BC. 75 /09.07.005/2008-09 November 3, 2008 All Scheduled Commercial Banks (Excluding RRBs) Dear Sir, Master Circular on Customer Service As you are aware, Reserve Bank has been time and again issuing various instructions / guidelines in the area of customer service to bring about improvements in the quality of customer service in banks and their branches. 2. In order to have all current instructions on the subject at one place, we have c

Master Circular on Customer Service

Master Circular - Facility for Exchange of Notes and Coins

RBI/2008-2009/88 DCM (NE) No.64/08.07.18/2008-09 July 03, 2008 The Chairman and Managing Director/ The Chief Executive Officer All Banks Madam / Dear Sir, Master Circular – Facility for Exchange of Notes and Coins Please refer to the Master Circular pertaining to the facility for exchange of notes and coins issued vide our letter DCM(NE)No.G-2/08.07.18/2002-03 dated July 5, 2002. Pursuant to the changes brought in the matter, we forward a revised Master Circular on th

RBI/2008-2009/88 DCM (NE) No.64/08.07.18/2008-09 July 03, 2008 The Chairman and Managing Director/ The Chief Executive Officer All Banks Madam / Dear Sir, Master Circular – Facility for Exchange of Notes and Coins Please refer to the Master Circular pertaining to the facility for exchange of notes and coins issued vide our letter DCM(NE)No.G-2/08.07.18/2002-03 dated July 5, 2002. Pursuant to the changes brought in the matter, we forward a revised Master Circular on th

Master Circular - Facility for Exchange of Notes and Coins

Master Circular - “Reserve Bank of India (Non-Banking Financial Companies) Returns Specifications 1997”

RBI/2008-09/5 DNBS (PD) CC No.119/03. 02.01/2008-09 July 1, 2008 To The Chairman/CEOs of all Non-Banking Financial Companies (accepting public deposits) and Residuary Non-Banking Companies @@NBSP@@ Dear Sir, Master Circular – “Reserve Bank of India (Non-Banking Financial Companies) Returns Specifications 1997” The directions on returns specifications to be submitted by Non-Banking Financial Companies/Residuary Non–Banking Companies (NBFCs/RNBCs) were issued by Reserve

RBI/2008-09/5 DNBS (PD) CC No.119/03. 02.01/2008-09 July 1, 2008 To The Chairman/CEOs of all Non-Banking Financial Companies (accepting public deposits) and Residuary Non-Banking Companies @@NBSP@@ Dear Sir, Master Circular – “Reserve Bank of India (Non-Banking Financial Companies) Returns Specifications 1997” The directions on returns specifications to be submitted by Non-Banking Financial Companies/Residuary Non–Banking Companies (NBFCs/RNBCs) were issued by Reserve

Master Circular - “Reserve Bank of India (Non-Banking Financial Companies) Returns Specifications 1997”

Master Circular - Exemptions from the provisions of RBI Act, 1934

RBI/2008-09/6 DNBS.PD. CC.No. 120 /03. 02.004 / 2008-09 July 1, 2008 (i) The Secretary, Ministry of Finance (ii) The Chairman, Securities and Exchange Board of India (iii) President of the Institute of Chartered Accountants of India (iv) President of the Institute of Company Secretaries of India (v) Associations of NBFCs Dear Sir, Master Circular- Exemptions from the provisions of RBI Act, 1934 The Bank has issued notifications from time to time exempting some entitie

RBI/2008-09/6 DNBS.PD. CC.No. 120 /03. 02.004 / 2008-09 July 1, 2008 (i) The Secretary, Ministry of Finance (ii) The Chairman, Securities and Exchange Board of India (iii) President of the Institute of Chartered Accountants of India (iv) President of the Institute of Company Secretaries of India (v) Associations of NBFCs Dear Sir, Master Circular- Exemptions from the provisions of RBI Act, 1934 The Bank has issued notifications from time to time exempting some entitie

Master Circular - Exemptions from the provisions of RBI Act, 1934

Master Circular - Frauds - Future approach towards monitoring of frauds in NBFCs

RBI/2008-09/7 DNBS.PD.CC. No.121/03.10.042/2008-09 July 1, 2008 All Deposit taking NBFCs (including RNBCs) Dear Sirs, Master Circular-Frauds – Future approach towards monitoring of frauds in NBFCs The Bank has issued guidelines to NBFCs (including RNBCs) on classification of frauds, approach towards monitoring of frauds and reporting requirements from time to time under Section 45K and 45 L of the RBI Act, 1934. A Master Circular on the captioned subject containing in

RBI/2008-09/7 DNBS.PD.CC. No.121/03.10.042/2008-09 July 1, 2008 All Deposit taking NBFCs (including RNBCs) Dear Sirs, Master Circular-Frauds – Future approach towards monitoring of frauds in NBFCs The Bank has issued guidelines to NBFCs (including RNBCs) on classification of frauds, approach towards monitoring of frauds and reporting requirements from time to time under Section 45K and 45 L of the RBI Act, 1934. A Master Circular on the captioned subject containing in

Master Circular - Frauds - Future approach towards monitoring of frauds in NBFCs

Master Circular - “Mortgage Guarantee Company (Reserve Bank) Guidelines, 2008”

RBI / 2008-09 / 9 DNBS (PD-MGC) C.C. No. 2 / 03.11.01 / 2008-09 July 1, 2008 To The Chairman/CEOs of all Mortgage Guarantee Companies Dear Sir, Master Circular – “Mortgage Guarantee Company (Reserve Bank) Guidelines, 2008” It has been notified in terms of Notification No. DNBS (MGC) 1/ CGM (PK) -2008 dated January 15, 2008 that a Mortgage Guarantee Company will be treated as Non-banking Financial Company under the provisions of the Reserve Bank of India Act, 1934. The

RBI / 2008-09 / 9 DNBS (PD-MGC) C.C. No. 2 / 03.11.01 / 2008-09 July 1, 2008 To The Chairman/CEOs of all Mortgage Guarantee Companies Dear Sir, Master Circular – “Mortgage Guarantee Company (Reserve Bank) Guidelines, 2008” It has been notified in terms of Notification No. DNBS (MGC) 1/ CGM (PK) -2008 dated January 15, 2008 that a Mortgage Guarantee Company will be treated as Non-banking Financial Company under the provisions of the Reserve Bank of India Act, 1934. The

Master Circular - “Mortgage Guarantee Company (Reserve Bank) Guidelines, 2008”

Master Circular - “Mortgage Guarantee Companies Prudential Norms (Reserve Bank) Directions, 2008” and " Mortgage Guarantee Companies Investment (Reserve Bank) Directions, 2008"

RBI/2008-09/10 DNBS (PD-MGC) C.C. No. 3/03.11.01/2008-09 July 1, 2008 To The Chairman/CEOs of all Mortgage Guarantee Companies Dear Sir, Master Circular – “Mortgage Guarantee Companies Prudential Norms (Reserve Bank) Directions, 2008” and " Mortgage Guarantee Companies Investment (Reserve Bank) Directions, 2008" The directions on prudential norms and investment norms as applicable to Mortgage Guarantee Company were issued by Reserve Bank of India on February 15, 2008,

RBI/2008-09/10 DNBS (PD-MGC) C.C. No. 3/03.11.01/2008-09 July 1, 2008 To The Chairman/CEOs of all Mortgage Guarantee Companies Dear Sir, Master Circular – “Mortgage Guarantee Companies Prudential Norms (Reserve Bank) Directions, 2008” and " Mortgage Guarantee Companies Investment (Reserve Bank) Directions, 2008" The directions on prudential norms and investment norms as applicable to Mortgage Guarantee Company were issued by Reserve Bank of India on February 15, 2008,

Master Circular - “Mortgage Guarantee Companies Prudential Norms (Reserve Bank) Directions, 2008” and " Mortgage Guarantee Companies Investment (Reserve Bank) Directions, 2008"

Master Circular - "Residuary Non-Banking Companies (Reserve Bank) Directions, 1987”

RBI 2008-09/ 11 DNBS (PD) CC No. 123 / 04.18.001/ 2008-09 July 01, 2008 To The Chairman/CEOs of all Residuary Non-Banking Companies Dear Sir, Master Circular – "Residuary Non-Banking Companies (Reserve Bank) Directions, 1987” The "Residuary Non-Banking Companies (Reserve Bank) Directions, 1987” were issued by Reserve Bank of India on May 15, 1987, vide Notification No. DFC.55/DG (O)-87. The said Notification duly updated with amendments made from time to time, if any,

RBI 2008-09/ 11 DNBS (PD) CC No. 123 / 04.18.001/ 2008-09 July 01, 2008 To The Chairman/CEOs of all Residuary Non-Banking Companies Dear Sir, Master Circular – "Residuary Non-Banking Companies (Reserve Bank) Directions, 1987” The "Residuary Non-Banking Companies (Reserve Bank) Directions, 1987” were issued by Reserve Bank of India on May 15, 1987, vide Notification No. DFC.55/DG (O)-87. The said Notification duly updated with amendments made from time to time, if any,

Master Circular - "Residuary Non-Banking Companies (Reserve Bank) Directions, 1987”

Master Circular - Directions/instructions issued to Securitisation Companies/ Reconstruction Companies

RBI/2008-2009/13 DNBS (PD)CC.No.11/SCRC /10.30.000/2008-2009 July 01,@@NBSP@@ 2008 Master Circular on directions/instructions issued to the Securitisation Companies/ Reconstruction Companies The Bank has issued directions/ instructions from time to time, in respect of the Securitisation Companies/ Reconstruction Companies. A Master Circular giving gist of circulars/notifications issued up to June 30, 2008 has been prepared as given in Annex for the benefit of users. @

RBI/2008-2009/13 DNBS (PD)CC.No.11/SCRC /10.30.000/2008-2009 July 01,@@NBSP@@ 2008 Master Circular on directions/instructions issued to the Securitisation Companies/ Reconstruction Companies The Bank has issued directions/ instructions from time to time, in respect of the Securitisation Companies/ Reconstruction Companies. A Master Circular giving gist of circulars/notifications issued up to June 30, 2008 has been prepared as given in Annex for the benefit of users. @

Master Circular - Directions/instructions issued to Securitisation Companies/ Reconstruction Companies

Master Circular - Exposure Norms and Statutory/Other Restrictions

RBI/2008/ 46 UBD.PCB.MC.No.1/13.05.000/2008-09 July 1, 2008 The Chief Executive Officers of All Primary (Urban) Co-operative Banks@@NBSP@@ Dear Sir/Madam, Master Circular on Exposure Norms and Statutory/Other Restrictions - UCBs Please refer to our Master Circular UBD.BPD(PCB).MC.No.3 /13.05.00/2007-08 dated July 2, 2007 on exposure norms and statutory/other restrictions on loans & advances (available at RBI website www.rbi.org.in ).The enclosed Master Circular co

RBI/2008/ 46 UBD.PCB.MC.No.1/13.05.000/2008-09 July 1, 2008 The Chief Executive Officers of All Primary (Urban) Co-operative Banks@@NBSP@@ Dear Sir/Madam, Master Circular on Exposure Norms and Statutory/Other Restrictions - UCBs Please refer to our Master Circular UBD.BPD(PCB).MC.No.3 /13.05.00/2007-08 dated July 2, 2007 on exposure norms and statutory/other restrictions on loans & advances (available at RBI website www.rbi.org.in ).The enclosed Master Circular co

Master Circular - Exposure Norms and Statutory/Other Restrictions