RBI/2009-10/216 DPSS (CO) EPPD No. 893/04.03.02/2009-10 November 11, 2009 The Chairman and Managing Director/ Chief Executive Officer of all banks participating in NEFT Madam / Dear Sir, NEFT - Contact Details of Customer Facilitation Centres As you are aware, the transactions processed through the NEFT system is witnessing remarkable growth and an average volume of little over 5 million transactions is handled every month. More than 60,000 branches of 91 member banks

RBI/2009-10/122 DPSS (CO) EPPD No.327/04.03.02/2009-10 August 14, 2009 The Chairman and Managing Director/ Chief Executive Officer of all banks participating in RTGS/NEFT/NECS/ECS Madam/Dear Sir, Use of RTGS/NEFT/NECS/ECS for Credit to NRE Accounts – Compliance with FEMA Regulations and Wire Transfer Guidelines As you are aware, FEMA Regulations specify the nature of credits that are permitted to NRE accounts which, inter-alia, include foreign inward remittances, tran

RBI/2009-10/108 DPSS (CO) EPPD No.192@@NBSP@@/ 04.03.02 / 2009-10 July 29, 2009 The Chairman and Managing Director / Chief Executive Officer of all banks participating in NEFT Madam / Dear Sir, National Electronic Funds Transfer (NEFT) System – Business Continuity Plan As you are aware, NEFT system was operationalised during November 2005 and 57263 branches of 91 banks spread across the length and breadth of the country participate in the NEFT system as on date. Durin

RBI/2009-10/105DPSS.CO.PD.No. 147/02.14.003/ 2009-10 22nd July 2009 To All System Providers (VISA / MasterCard / American Express),@@NBSP@@ All Scheduled Commercial banks Dear Sir, Cash Withdrawal at Point-of-Sale (POS) Presently cash withdrawal facility using plastic cards is available only at Automatic Teller Machines (ATMs). As on May 31, 2009, number of ATMs and POS terminals in the country stood at 44,857 and 4,70,237 respectively. The use of debit cards at Point

DPSS.CO. (CHD) No. 873 / 03.09.01/ 2008-09@@NBSP@@ November 24, 2008 The Chairman & Managing Director / Chief Executive Officer All Scheduled Commercial Banks Madam / Dear Sir, Delays in Cheque Clearing - Case No. 82 of 2006 before National Consumer Disputes Redressal Commission As you may be aware, during August 2006, a case was filed before National Consumer Disputes Redressal Commission, New Delhi (the Commission) under the Consumer Protection Act, 1986, inviti

RBI/2008-2009/387 RBI / DPSS No. 1501 / 02.14.003 / 2008-2009 February 18, 2009 The Chairman and Managing Director / Chief Executive Officers All Scheduled Commercial Banks including RRBs / Urban Co-operative Banks / State Co-operative Banks /. District Central Co-operative Banks Madam / Dear Sir Credit/Debit Card transactions- Security Issues and Risk mitigation measures The use of Credit/Debit Cards has been increasing in the country. We have been reviewing various

RBI/2008-2009/381 DPSS.@@NBSP@@ (CO) No. 1381@@NBSP@@/04.09.03/2008-09 @@NBSP@@ February 09, 2009 @@NBSP@@ Chairman and Managing Director / Chief Executive Officer of all banks participating in NEFT @@NBSP@@ Dear Sir/Madam, @@NBSP@@ Indo – Nepal Remittance Scheme – Revision of service charges @@NBSP@@ Please refer to our circular DPSS CO No.@@NBSP@@ 1740/4.09.03/2008-09 dated April 29, 2008 regarding launch of Indo-Nepal Remittance Scheme with effect from May 15, 2008

RBI/2007–2008/375 DPSS No. 2096 / 04.04.007 / 2007-2008 June 20, 2008 The Chairman & Managing Director / Chief Executive Officers of all commercial and co-operataive banks Dear Sir / Madam Use of Electronic Mode of Payment for Large Value Transactions A reference is invited to our circular number RBI/2007-08/261 DPSS No. 1407/02.10.02/ 2007-08 dated March 10, 2008 on the captioned subject where in it was mandated that all payment transactions above Rs. 1 crore by

RBI/2007-2008/260 DPSS No.1405 / 02.10.02 / 2007-2008 March 10, 2008 The Chairman / Chief Executive Officer (All Scheduled commercial banks including RRBs) Dear Sir Customer charges for use of ATMs for cash withdrawal and balance enquiry 1. Automated Teller Machines (ATMs) have gained prominence as a delivery channel for banking transactions in India. Banks have been deploying ATMs to increase their reach. While ATMs facilitate a variety of banking transactions for cu

RBI/2006-07/48 Ref. DPSS (CO) No.5/04.01.01/2006-2007 July 04, 2006 To all the banks participating in Electronic Clearing Service (Debit Clearing)   Electronic Clearing Service - Debit Clearing – Customer Mandates As you are aware, transactions under ECS have been growing rapidly. The pace of growth of Debit Clearing transactions is much higher than Credit Clearing and many utility companies / banks have been utilising the system for collection of&