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ଅଗଷ୍ଟ 12, 2009
Payment of interest on accounts frozen by banks
RBI/2009-10/119 DBOD.No.Leg.BC.30 /09.07.005/2009-10 August 12, 2009 All Scheduled Commercial Banks (Excluding RRBs) Dear Sir, Payment of interest on accounts frozen by banks Please refer to paragraph 5.8.9 of our Master Circular DBOD.No.Leg.BC.9/ 09.07.006/ 2009-10 dated July 1, 2009 on Customer Service, wherein banks have been advised to follow the procedure laid down thereunder in respect of Term Deposit Accounts frozen by the enforcement authorities. 2. In terms o
RBI/2009-10/119 DBOD.No.Leg.BC.30 /09.07.005/2009-10 August 12, 2009 All Scheduled Commercial Banks (Excluding RRBs) Dear Sir, Payment of interest on accounts frozen by banks Please refer to paragraph 5.8.9 of our Master Circular DBOD.No.Leg.BC.9/ 09.07.006/ 2009-10 dated July 1, 2009 on Customer Service, wherein banks have been advised to follow the procedure laid down thereunder in respect of Term Deposit Accounts frozen by the enforcement authorities. 2. In terms o
ଜୁଲାଇ 22, 2009
Cash Withdrawal at Point-of-Sale
RBI/2009-10/105 DPSS.CO.PD.No. 147/02.14.003/ 2009-10 22nd July 2009 To All System Providers (VISA / MasterCard / American Express), All Scheduled Commercial banks Dear Sir, Cash Withdrawal at Point-of-Sale (POS) Presently cash withdrawal facility using plastic cards is available only at Automatic Teller Machines (ATMs). As on May 31, 2009, number of ATMs and POS terminals in the country stood at 44,857 and 4,70,237 respectively. The use of debit cards at Point-of-Sal
RBI/2009-10/105 DPSS.CO.PD.No. 147/02.14.003/ 2009-10 22nd July 2009 To All System Providers (VISA / MasterCard / American Express), All Scheduled Commercial banks Dear Sir, Cash Withdrawal at Point-of-Sale (POS) Presently cash withdrawal facility using plastic cards is available only at Automatic Teller Machines (ATMs). As on May 31, 2009, number of ATMs and POS terminals in the country stood at 44,857 and 4,70,237 respectively. The use of debit cards at Point-of-Sal
ଜୁଲାଇ 21, 2009
Grievance Redressal Mechanism - Display of Contact Details of Officials
RBI /2009-10 / 103 DBOD.No.Leg.BC.24 /09.07.005/2009-10 July 21, 2009 All Scheduled Commercial Banks (Excluding RRBs) Dear Sir, Grievance Redressal Mechanism in banks - Display of names of Nodal Officers appointed under the Banking Ombudsman Scheme, 2006 Please refer to paragraph 16.5 (v) of our Master Circular on Customer Service DBOD. No. Leg.BC.9/09.07.006/2009-10 dated July 1, 2009, wherein banks have been advised to prominently display at the branches, the names
RBI /2009-10 / 103 DBOD.No.Leg.BC.24 /09.07.005/2009-10 July 21, 2009 All Scheduled Commercial Banks (Excluding RRBs) Dear Sir, Grievance Redressal Mechanism in banks - Display of names of Nodal Officers appointed under the Banking Ombudsman Scheme, 2006 Please refer to paragraph 16.5 (v) of our Master Circular on Customer Service DBOD. No. Leg.BC.9/09.07.006/2009-10 dated July 1, 2009, wherein banks have been advised to prominently display at the branches, the names
ଜୁଲାଇ 17, 2009
Reconciliation of transactions at ATMs failure – Time limit
RBI/2009-2010/100 DPSS No.101/02.10.02/2009-2010 July 17, 2009 The Chairman and Managing Director / Chief Executive Officers All Scheduled Commercial Banks including RRBs / Urban Co –operative Banks / State Co-operative Banks / District Central Co-operative Banks ATM network providers Madam / Dear Sir Reconciliation of transactions at ATMs failure – Time limit Please refer to our letter DPSS No.1424 and 711/02.10.02/2008-2009 dated February 11,2009 and October 23, 200
RBI/2009-2010/100 DPSS No.101/02.10.02/2009-2010 July 17, 2009 The Chairman and Managing Director / Chief Executive Officers All Scheduled Commercial Banks including RRBs / Urban Co –operative Banks / State Co-operative Banks / District Central Co-operative Banks ATM network providers Madam / Dear Sir Reconciliation of transactions at ATMs failure – Time limit Please refer to our letter DPSS No.1424 and 711/02.10.02/2008-2009 dated February 11,2009 and October 23, 200
ଜୁନ 24, 2009
Access to own credit report
RBI/2008-09/507 DBOD.No.DL.BC. 138/20.16.042/2008-09 June 24, 2009 i) All Scheduled Commercial Banks (excluding RRBs and LABs) and ii) Notified All-India Financial Institutions Dear Sir Access to own credit report Please refer to our circular DBOD No.DL.11590/20.16.034/2007-08 dated February 27, 2008 advising banks/FIs in the context of Credit Information Companies (Regulation) Act, 2005 to urgently initiate steps to build up database and be in readiness for effective
RBI/2008-09/507 DBOD.No.DL.BC. 138/20.16.042/2008-09 June 24, 2009 i) All Scheduled Commercial Banks (excluding RRBs and LABs) and ii) Notified All-India Financial Institutions Dear Sir Access to own credit report Please refer to our circular DBOD No.DL.11590/20.16.034/2007-08 dated February 27, 2008 advising banks/FIs in the context of Credit Information Companies (Regulation) Act, 2005 to urgently initiate steps to build up database and be in readiness for effective
ଅପ୍ରେଲ 24, 2009
Payment of Interest on Savings Bank Account on a Daily Product Basis
RBI/2008-09/452 DBOD. No. Dir. BC.128/13.03.00/2008-09 April 24, 2009 All Scheduled Commercial Banks (Excluding RRBs) Dear Sir Payment of Interest on Savings Bank Account on a Daily Product Basis Please refer to paragraph 88 of the Annual Policy Statement announced by Governor on April 21, 2009 (extract enclosed), in terms of which it has been proposed that payment of interest on savings bank accounts by scheduled commercial banks would be calculated on a daily produc
RBI/2008-09/452 DBOD. No. Dir. BC.128/13.03.00/2008-09 April 24, 2009 All Scheduled Commercial Banks (Excluding RRBs) Dear Sir Payment of Interest on Savings Bank Account on a Daily Product Basis Please refer to paragraph 88 of the Annual Policy Statement announced by Governor on April 21, 2009 (extract enclosed), in terms of which it has been proposed that payment of interest on savings bank accounts by scheduled commercial banks would be calculated on a daily produc
ଅପ୍ରେଲ 13, 2009
StCBs/DCCBs – Nomination – Acknowledgement/Indicating Nominee Name in Bank Pass Book/FDRs
RBI/2008-09/430 RPCD.CO.RF.BC.No.96/07.38.01/2008-09 April 13, 2009 All State / Central Co-operative Banks (StCBs/DCCBs) Dear Sir, Co-operative Banks (Nomination) Rules, 1985 - Acknowledgement of Nomination and indicating the Name of the Nominee in Pass Books / Fixed Deposit Receipts As you may be aware, in terms of Rule 2(9), 3(8) and 4(9) of the Co-operative Banks (Nomination) Rules, 1985, banks are required to acknowledge in writing to the depositor(s) / locker hir
RBI/2008-09/430 RPCD.CO.RF.BC.No.96/07.38.01/2008-09 April 13, 2009 All State / Central Co-operative Banks (StCBs/DCCBs) Dear Sir, Co-operative Banks (Nomination) Rules, 1985 - Acknowledgement of Nomination and indicating the Name of the Nominee in Pass Books / Fixed Deposit Receipts As you may be aware, in terms of Rule 2(9), 3(8) and 4(9) of the Co-operative Banks (Nomination) Rules, 1985, banks are required to acknowledge in writing to the depositor(s) / locker hir
ଅପ୍ରେଲ 13, 2009
Need for Bank Branches / ATMs to be made accessible to persons with disabilities
RBI/2008-09/431 DBOD.No.Leg.BC.123 /09.07.005/2008-09 April 13, 2009 All Scheduled Commercial Banks (Excluding RRBs) Dear Sir, Need for Bank Branches / ATMs to be made accessible to persons with disabilities We have been receiving several suggestions including from Government of India to make bank branches and ATMs easily accessible to persons with disability by providing ramps so that wheel chair users can access them and the height of the machine is also appropriate
RBI/2008-09/431 DBOD.No.Leg.BC.123 /09.07.005/2008-09 April 13, 2009 All Scheduled Commercial Banks (Excluding RRBs) Dear Sir, Need for Bank Branches / ATMs to be made accessible to persons with disabilities We have been receiving several suggestions including from Government of India to make bank branches and ATMs easily accessible to persons with disability by providing ramps so that wheel chair users can access them and the height of the machine is also appropriate
ଅପ୍ରେଲ 08, 2009
RTGS Transactions
RBI/2008/09/426 DPSS (CO) RTGS No. 1776 / 04.04.002 / 2008 - 2009 April 8, 2009 Chairman and Managing Director / Chief Executive Officer of all banks participating in RTGS Dear Sir, RTGS Transactions The volume of RTGS transactions is increasing rapidly. RTGS settled 1.94 million transactions in the month of March 2009 as against 0.72 million transactions in March 2008. Customer transactions settling in RTGS presently constitute 89 percent of total RTGS transactions a
RBI/2008/09/426 DPSS (CO) RTGS No. 1776 / 04.04.002 / 2008 - 2009 April 8, 2009 Chairman and Managing Director / Chief Executive Officer of all banks participating in RTGS Dear Sir, RTGS Transactions The volume of RTGS transactions is increasing rapidly. RTGS settled 1.94 million transactions in the month of March 2009 as against 0.72 million transactions in March 2008. Customer transactions settling in RTGS presently constitute 89 percent of total RTGS transactions a
ମାର୍ଚ୍ଚ 09, 2009
Banking Companies (Nomination) Rules, 1985 – Acknowledgement of Nomination and indicating the Name of the Nominee in Pass Books / Fixed Deposit Receipts
RBI / 2008-09/ 406 DBOD.No.Leg.BC.114 /09.07.005/2008-09 March 9, 2009 All Scheduled Commercial Banks (Excluding RRBs) Dear Sir, Banking Companies (Nomination) Rules, 1985 – Acknowledgement of Nomination and indicating the Name of the Nominee in Pass Books / Fixed Deposit Receipts It has been brought to our notice that some banks do not have the system of acknowledging the receipt of the duly completed form of nomination, cancellation and /or variation of the nominati
RBI / 2008-09/ 406 DBOD.No.Leg.BC.114 /09.07.005/2008-09 March 9, 2009 All Scheduled Commercial Banks (Excluding RRBs) Dear Sir, Banking Companies (Nomination) Rules, 1985 – Acknowledgement of Nomination and indicating the Name of the Nominee in Pass Books / Fixed Deposit Receipts It has been brought to our notice that some banks do not have the system of acknowledging the receipt of the duly completed form of nomination, cancellation and /or variation of the nominati

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