Ans:No, details in the "Guarantor Name (wherever applicable)" column should be limited to guarantors who have created a security interest in favor of the RE and whose assets are possessed under the Act.

Ans.: The submission of Annual Return on FLA is mandatory under the Foreign Exchange Management Act (FEMA), 1999 [vide the RBI Circular: A.P. (DIR Series) Circular No. 45 dated March 15, 2011] for all Indian companies which have received foreign direct investment and/or have made direct investment abroad. Entities can submit the annual return on FLA through the online web-based portal having address https://flair.rbi.org.in.

All the steps for online web-based reporting of annual return on FLA, are provided in user manuals. Entity should read the following documents for further guidance:

(a) User manual on “FLA User Registration Form”.

(b) User manual on reporting of “Annual Return on FLA” for all sections for step-by-step procedure for filing the FLA return.

(c) FAQs for FLA.

Presently, only Person to Person (P2P) remittances for the purposes of “Maintenance of Relatives Abroad” & “Gift” are allowed.

Yes, exchange of ₹2000 banknotes can be made through BCs upto a limit of ₹4000/- per day for an account holder.

Ans: The declaration has to be certified by the statutory auditor of the DLG provider.

Ans: The amount of remittance will flow back to the originating bank branch in India through the NEFT system and the bank branch would then communicate to the remitter about return of the remittance. If the remittance was originated by debit to an account, the returned amount will be credited to that account. If the remittance was made by a walk-in customer through a cash deposit, the remitter has to produce evidence of proof of remittance (counterfoil of the remittance application form) for getting refund.

REs can engage with any appropriate and reputed domestic/ international agency for external review of the Financing Framework, Third-party Verification/ Assurance and Impact Assessment of the green activities/ projects.

Answer: Forex cash, tom and spot transactions can be undertaken for the purpose of buying/selling foreign exchange for permitted current/capital account transactions.

Ans: The principle underlying the Digital Lending Guidelines is that a LSP should not be involved in handling of funds flowing from the lender to the borrower or vice versa. While entities offering only PA services shall remain out of the ambit of ‘Guidelines on Digital Lending’, any PA also performing the role of an LSP must comply with the Digital Lending Guidelines.

Ans: Valuation and accounting methodology as given in the answers to above questions.

Yes, pension paying banks should compensate the pensioner for delay in crediting pension/ arrears thereof at a fixed interest rate of 8 per cent per annum for the delay after the due date of payment. This compensation should be credited to the pensioner's account automatically without any claim from the pensioner on the same day when the bank affords credit for revised pension/ pension arrears, in respect of all delayed pension payments made since October 1, 2008.

Trade transactions with ACU countries are governed by Regulation 3(1)(A) and Regulation 5(1)(A) of Notification FEMA 14 (R), as amended from time to time and are to be settled under ACU mechanism or as defined therein. Therefore, transactions between ACU countries shall be kept distinct and separate and settled as per extant instructions outside the SNRR arrangement.

Answer: Persons resident in Nepal and Bhutan can open Indian rupee accounts with an authorised dealer in India.

The Contact Center of RBI is a platform where a complainant can reach out to RBI to get information related to AGR mechanism of RBI, procedure of or help in filing complaints and to ascertain the status of the complaint lodged with RBI. The contact center with Interactive Voice Response System (IVRS) with Toll Free #14448 is available 24x7, while the facility to connect to Contact Centre personnel is available from 8:00 AM to 10:00 PM (Monday through Saturday, except National Holidays) for English and Hindi, and ten Regional Languages (Assamese, Bengali, Gujarati, Kannada, Marathi, Malayalam, Odia, Punjabi, Telugu and Tamil).

The instructions issued vide the circular are applicable to all credit facilities except those specifically exempted in the circular.

Ans: The options prescribed vide circular on ‘Reset of Floating Interest Rate on Equated Monthly Instalments (EMI) based Personal Loans’ dated August 18, 2023 shall be allowed for housing loans extended by UCBs, subject to the regulations prescribed vide Master Circular on ‘Housing Finance for UCBs’ dated April 11, 2023 or as amended in the future.

Ans. No. In terms of paragraph 29.8 read with item (vii) of Schedule-I of these Directions, savings bank account cannot be opened in the name of a private entity for implementation of the Government funding schemes.

Ans: Since the access to the submission portal is CIN based, any LLP/proprietorship firm that have computer software exports as on end-March of the financial year needs to obtain a dummy CIN Number by sending a request mail on itesquery@rbi.org.in. Once the firm obtains this dummy CIN number from RBI, it can be used to submit the excel (*.xls) file for ITES survey.

However, if any entity has already got the dummy CIN number from the previous survey round, they should use the same CIN number in the current survey round also.

(It is also informed that these dummy CIN numbers are provided by RBI for filling the ITES survey schedule only and should not be used for any other purpose).

Ans. The cardholder can lodge grievance(s) with his / her card issuer. In case the card issuer does not respond within the stipulated time, or the reply so received is not satisfactory, the cardholder shall have recourse to the Reserve Bank - Integrated Ombudsman Scheme, 2021 (as amended from time to time) for redressal.

ଉତ୍ତର. ପିନ୍ ହେଉଛି ସାଂଖ୍ୟିକ ପାସୱାର୍ଡ ଯାହା କାର୍ଡ ପ୍ରଦାନ କରିବା ସମୟରେ ବ୍ୟାଙ୍କ ଦ୍ୱାରା ଗ୍ରାହକଙ୍କୁ ପୃଥକ ଭାବରେ ମେଲ୍ / ହସ୍ତାନ୍ତର କରାଯାଇଥାଏ | ଅଧିକାଂଶ ବ୍ୟାଙ୍କ ଗ୍ରାହକମାନଙ୍କୁ ପ୍ରଥମ ବ୍ୟବହାରରେ PIN ପରିବର୍ତ୍ତନ କରିବା ପାଇଁ କୁହନ୍ତି । ଗ୍ରାହକ ବ୍ୟାଙ୍କ ଅଧିକାରୀଙ୍କ ସମେତ କାହାକୁ ନିଜର ପିନ ଜଣେଇବା ଉଚିତ ନୁହେଁ | ଗ୍ରାହକମାନେ ନିୟମିତ ବ୍ୟବଧାନରେ ନିଜର ପିନ ପରିବର୍ତ୍ତନ କରିବା ଆବଶ୍ୟକ ।