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Complaints Lodge a Complaint against RBI Overview

Lodge a Complaint against RBI

The Reserve Bank of India has set up a Consumer Education and Protection Cell (CEP Cell) in all its Regional Offices.

Further, complaints that are not covered under the Reserve Bank – Integrated Ombudsman Scheme (RB-IOS), 2021 shall be handled by the CEP Cells.

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Address and contact details of CEP Cells
ਸੀਰੀਅਲ. ਨੰ. Name of the office Address and contact details
1

Shimla

The Officer In-Charge
Consumer Education and Protection Cell
Reserve Bank of India
40, SDA Complex
Kasumpti, Shimla
Himachal Pradesh - 171 009
Telephone: 0177-2621482

ਦਿਸ਼ਾ-ਨਿਰਦੇਸ਼ ਪ੍ਰਾਪਤ ਕਰੋ
2

Thiruvananthapuram

The Officer In-Charge
Consumer Education and Protection Cell
Reserve Bank of India
Bakery Junction
Thiruvananthapuram – 695 033
Telephone: 0471-2337188

ਦਿਸ਼ਾ-ਨਿਰਦੇਸ਼ ਪ੍ਰਾਪਤ ਕਰੋ

Lodge a Complaint against RBI Footer

In the event of the complainant not getting a reply within a period of 60 days or his/her not being satisfied with the reply received, he/she may write to the Chief General Manager, Reserve Bank of India, Consumer Education and Protection Department, Central Office, 1st Floor, Amar Building, Perin Nariman Street, Mumbai 400 001.

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ਪੇਜ ਅੰਤਿਮ ਅੱਪਡੇਟ ਦੀ ਤਾਰੀਖ: ਮਾਰਚ 13, 2025