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Complaints Lodge a Complaint against RBI Overview

Lodge a Complaint against RBI

The Reserve Bank of India has set up a Consumer Education and Protection Cell (CEP Cell) in all its Regional Offices.

Further, complaints that are not covered under the Reserve Bank – Integrated Ombudsman Scheme (RB-IOS), 2021 shall be handled by the CEP Cells.

Search Results

Address and contact details of CEP Cells
ਸੀਰੀਅਲ. ਨੰ. Name of the office Address and contact details
1

Agartala

The Officer In-Charge
Consumer Education and Protection Cell
Reserve Bank of India
Old Municipal Road
2nd Floor, Jackson Gate Building
Tripura West
Agartala- 799001
Telephone: +91-381-2381071

ਦਿਸ਼ਾ-ਨਿਰਦੇਸ਼ ਪ੍ਰਾਪਤ ਕਰੋ
2

Ahmedabad

The Officer In-Charge
Consumer Education and Protection Cell
Reserve Bank of India
3rd Floor, Nr. Income Tax
Ashram Road
Ahmedabad-380 014
Telephone: +91-79-27540955

ਦਿਸ਼ਾ-ਨਿਰਦੇਸ਼ ਪ੍ਰਾਪਤ ਕਰੋ
3

Aizawl

The Officer In-Charge
Consumer Education and Protection Cell
Reserve Bank of India
3rd Floor, F. Kapsanga Building
Opposite Assam Rifle Gate
Dawrpui, Aizawl
Mizoram – 796 001
Tel. No. +91-389-2313442

ਦਿਸ਼ਾ-ਨਿਰਦੇਸ਼ ਪ੍ਰਾਪਤ ਕਰੋ
4

Belapur

The Officer In-Charge
Consumer Education and Protection Cell
2nd Floor, Reserve Bank of India
Sector 10, Plot No.3
CBD Belapur
Navi Mumbai - 400 614
Telephone: +91-22-27578004

ਦਿਸ਼ਾ-ਨਿਰਦੇਸ਼ ਪ੍ਰਾਪਤ ਕਰੋ
5

Bengaluru

The Officer In-Charge
Consumer Education and Protection Cell
Reserve Bank of India
10/3/8, Nrupthunga Road
Bengaluru-560 001
Telephone: +91-80-22180397

ਦਿਸ਼ਾ-ਨਿਰਦੇਸ਼ ਪ੍ਰਾਪਤ ਕਰੋ
6

Bhopal

The Officer In-Charge
Consumer Education and Protection Cell
Reserve Bank of India
Hoshangabad Road
Bhopal-462 011
Telephone: +91-755-2551592

ਦਿਸ਼ਾ-ਨਿਰਦੇਸ਼ ਪ੍ਰਾਪਤ ਕਰੋ
7

Bhubaneswar

The Officer In-Charge
Consumer Education and Protection Cell
Reserve Bank of India
Pt. Jawaharlal Nehru Marg
Bhubaneswar – 751001
Telephone: +91-674-2390074

ਦਿਸ਼ਾ-ਨਿਰਦੇਸ਼ ਪ੍ਰਾਪਤ ਕਰੋ
8

Chandigarh

The Officer In-Charge
Consumer Education and Protection Cell
Reserve Bank of India
Central Vista, Sector 17
Chandigarh - 160 017
Telephone: +91-172-2780180

ਦਿਸ਼ਾ-ਨਿਰਦੇਸ਼ ਪ੍ਰਾਪਤ ਕਰੋ
9

Chennai

The Officer In-Charge
Consumer Education and Protection Cell
Reserve Bank of India
Fort Glacis, Rajaji Salai
Chennai-600 001
Telephone: +91-44-25361910

ਦਿਸ਼ਾ-ਨਿਰਦੇਸ਼ ਪ੍ਰਾਪਤ ਕਰੋ
10

Dehradun

The Officer In-Charge
Consumer Education and Protection Cell
Reserve Bank of India
74/1, Rajpur Road
GMVN Building
Dehradun - 248 001
Telephone: +91-135-2740140

ਦਿਸ਼ਾ-ਨਿਰਦੇਸ਼ ਪ੍ਰਾਪਤ ਕਰੋ
11

Gangtok

The Officer In-Charge
Consumer Education and Protection Cell
Reserve Bank of India
Tseyang Dzong Building, Amdo Golai
NH-10, P.O. - Tadong
Gangtok -737 102
Tel. No. +91-3592-281117

ਦਿਸ਼ਾ-ਨਿਰਦੇਸ਼ ਪ੍ਰਾਪਤ ਕਰੋ
12

Guwahati

The Officer In-Charge
Consumer Education and Protection Cell
Reserve Bank of India
Pan Bazaar, Station Road
Guwahati - 781 001
Telephone: +91-361-2636559

ਦਿਸ਼ਾ-ਨਿਰਦੇਸ਼ ਪ੍ਰਾਪਤ ਕਰੋ
13

Hyderabad

The Officer In-Charge
Consumer Education and Protection Cell
Reserve Bank of India
6-1-56, Secretariat Road, Saifabad
Hyderabad-500 004
Telephone: +91-40-23232016

ਦਿਸ਼ਾ-ਨਿਰਦੇਸ਼ ਪ੍ਰਾਪਤ ਕਰੋ
14

Imphal

The Officer In-Charge
Consumer Education and Protection Cell
Reserve Bank of India
Opp. Manipur Legislative Assembly
Lilashing Khongnangkhong
Imphal (Manipur) – 795 001
Telephone: +91-385-2411819

ਦਿਸ਼ਾ-ਨਿਰਦੇਸ਼ ਪ੍ਰਾਪਤ ਕਰੋ
15

Itanagar

The Officer In-Charge
Consumer Education and Protection Cell
Reserve Bank of India
Arunachal Pradesh Forest Corporation
Limited Buildinga
Van Vihar, Chimpu
Opposite Kendriya Vidyalaya No 2
Itanagar-791113
Arunachal Pradesh
Tel: +91-360-2203136

ਦਿਸ਼ਾ-ਨਿਰਦੇਸ਼ ਪ੍ਰਾਪਤ ਕਰੋ
16

Jaipur

The Officer In-Charge
Consumer Education and Protection Cell
Reserve Bank of India
Rambagh Circle, Tonk Road
Jaipur-302 052
Telephone: +91-141-2577948

ਦਿਸ਼ਾ-ਨਿਰਦੇਸ਼ ਪ੍ਰਾਪਤ ਕਰੋ
17

Jammu

The Officer In-Charge
Consumer Education and Protection Cell
Reserve Bank of India
Rail Head Complex
Jammu - 180 012
Telephone: +91-191-2479472

ਦਿਸ਼ਾ-ਨਿਰਦੇਸ਼ ਪ੍ਰਾਪਤ ਕਰੋ
18

Kanpur

The Officer In-Charge
Consumer Education and Protection Cell
Reserve Bank of India
M.G Road
Kanpur - 208 001
Telephone: +91-512-2332938

ਦਿਸ਼ਾ-ਨਿਰਦੇਸ਼ ਪ੍ਰਾਪਤ ਕਰੋ
19

Kochi

The Officer In-Charge
Consumer Education and Protection Cell
Reserve Bank of India
Ernakulam North
Kochi - 682 018
Tel. No. +91-484-2402468

ਦਿਸ਼ਾ-ਨਿਰਦੇਸ਼ ਪ੍ਰਾਪਤ ਕਰੋ
20

Kohima

The Officer-in-Charge
Reserve Bank of India
T Tachu Enclave
New Secretariat - High Court Junction Road
Kohima-797004
Nagaland
Telephone No: +91-370-2950283

ਦਿਸ਼ਾ-ਨਿਰਦੇਸ਼ ਪ੍ਰਾਪਤ ਕਰੋ

Lodge a Complaint against RBI Footer

In the event of the complainant not getting a reply within a period of 60 days or his/her not being satisfied with the reply received, he/she may write to the Chief General Manager, Reserve Bank of India, Consumer Education and Protection Department, Central Office, 1st Floor, Amar Building, Perin Nariman Street, Mumbai 400 001.

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ਪੇਜ ਅੰਤਿਮ ਅੱਪਡੇਟ ਦੀ ਤਾਰੀਖ: ਸਤੰਬਰ 20, 2025