RBI/2007-2008/ 189DBOD.No.Leg.BC. 51 /09.07.005/2007-08November 19, 2007All Scheduled Commercial Banks(Excluding RRBs)Dear Sir,Legal Guardianship Certificate issued under the National TrustAct, 1999 empowering the disabled persons with autism,cerebral palsy, mental retardation and multiple disabilitiesWe have been advised by the National Trust for the Welfare of Persons with Autism, Cerebral Palsy, Mental Retardation and Multiple Disabilities (the Trust) that a questi

RBI/2007-2008/183 UBD.CO. BPD. (PCB). No.20 /12.05.001/2007-08 November 12 , 2007 CEOs of All Primary (Urban) Co-operative Banks Dear Sir /Madam,  Misuse of banknotes Please refer to the directive issued to all urban co-operative banks under Section 35A of the Banking Regulations Act, 1949(AACS) vide UBD. No. Dir.2/13.01.00/2001-2002 dated January 9, 2002 on stapling of notes packets and misuse of banknotes. 2. It has been brought to the Bank's notice that banks,

RBI/2007-08/141 Ref DGBA.CDD No H - 3024 /13.01.299 / 2007-08 September 19, 2007 Bhadra 28, 1929 (S) The General Manager State Bank of India & 17 Nationalised Banks ICICI Bank Ltd., IDBI Bank Ltd. HDFC Bank Ltd. AXIS Bank Ltd & SHCIL Dear Sir 8% Savings (Taxable) Bonds, 2003 - Income Tax Act. 1961 - TDS In continuation of our Circular DGBA.CDD.No.H-17134/13.01.299/2006-07 dated May 31, 2007 on the captioned subject, we are appending below the clarifications gi

RBI/2007-2008/128 DBOD.No.Leg.BC.30 /09.07.005/2007-08 September 3, 2007 All Scheduled Commercial Banks (Excluding RRBs) Dear Sir, Branch Level Customer Service Committees In terms of recommendation no. 172 of the Working Group on Customer Service in Banks (Talwar Committee), banks were advised to establish customer service committees at branch level. Further, in terms of recommendation no. 3.68 of the Committee on Customer Service in Banks (Goiporia Committee), banks

RBI/2007-2008/125DGBA.CDD.H-2281/15.02.001/2007-08August 30, 2007 ToThe Chairman and Managing Director/Managing DirectorGovernment Accounts Department, Head OfficeState Bank of India and its AssociatesAllahabad Bank / Bank of Baroda / Bank of India / Bank of Maharashtra /Canara Bank / Central Bank of India / Corporation Bank / Dena Bank / Indian Bank /Indian Overseas Bank / Punjab National Bank / Syndicate Bank /UCO Bank /Union Bank of India / United Bank of India / V

RBI/2007-08/119 DBOD.No.Leg.BC. 28 /09.07.005/2007-08August 22, 2007All Scheduled Commercial Banks / All India Financial Institutions(Excluding RRBs)Dear Sir,Guidelines on Fair Practices Code for Lenders - Furnishing copy of loan agreementPlease refer to our Circular DBOD. Leg. No.BC. 104 /09.07.007/2002-03 dated May 5, 2003 wherein guidelines were issued to banks / FIs for framing the Fair Practices Code for Lenders.2. In terms of Para 2 (ii) (c) of the above Circula

CSD.BOS. 4638 /13.01.01/2006-07May 24, 2007@@NBSP@@In exercise of the powers conferred by Section 35A of the Banking Regulation Act, 1949 (10 of 1949) and in partial modification of its Notification Ref. RPCD.BOS.No.441/13.01.01/2005-06 dated December 26, 2005, the Reserve Bank of India hereby amends the Banking Ombudsman Scheme, 2006 to the extent specified in the Annex hereto. These amendments shall come into force with immediate effect. The Reserve Bank hereby dire

RBI/2006-2007/400 RPCD.CO.RF.BC No. 95/07.38.01/2006-07 May 18, 2007All State and Central Co-operative Banks Dear Sir,Extension of Safe Deposit Locker / Safe Custody Article Facility and Access to Safe Deposit Lockers / Return of Safe Custody Articles by banks. The Committee on Procedures and Performance Audit on Public Services (CPPAPS) had made some recommendations for easy operation of lockers. We have reviewed all the guidelines issued by us on various issues rela

RBI/2006-2007/377DBOD No. Dir.BC.93/ 13.03.00/2006-07May 7, 2007All Commercial Banks (Excluding RRBs)Dear SirComplaints about excessive interest charged by banksPlease refer to paragraph 168 of the Annual Policy Statement for the year 2007-08 (copy enclosed).2. The Reserve Bank and Banking Ombudsmans' offices have been receiving several complaints regarding levying of excessive interest and charges on certain loans and advances. In this connection, a reference is invi

RBI/2006-2007/360DGBA.CDD. H-15824/15.15.001/2006-07April 30, 2007The General ManagerGovernment Accounts Department, Head OfficeState Bank of India / State Bank of Indore / State Bank of PatialaState Bank of Bikaner & Jaipur / State Bank of SaurashtraState Bank of Travancore / State Bank of Hyderabad / State Bank of MysoreAllahabad Bank / Bank of Baroda / Bank of India / Bank of Maharashtra/Canara Bank / Central Bank of India / Corporation Bank / Dena Bank / India