Prevention of financial frauds perpetrated using voice calls and SMS – Regulatory prescriptions and Institutional Safeguards

RBI/2024-25/105
CEPD.CO.OBD.No.S1270/50-01-001/2024-25

January 17, 2025

Chairman/Managing Director/CEOs
All Commercial Banks (including Regional Rural Banks, Small Finance Banks, Payment Banks, and Local Area Banks)
All Primary (Urban) Co-operative Banks, State Co-operative Banks, District Central Co-operative Banks
All Prepaid Payment Instrument Issuers
All Non-Banking Financial Companies (including Housing Finance Companies)
All Credit Information Companies
All Payment Aggregators
All Payment Systems Participants & Payment System Providers

RBI/2024-25/105
CEPD.CO.OBD.No.S1270/50-01-001/2024-25

January 17, 2025

Chairman/Managing Director/CEOs
All Commercial Banks (including Regional Rural Banks, Small Finance Banks, Payment Banks, and Local Area Banks)
All Primary (Urban) Co-operative Banks, State Co-operative Banks, District Central Co-operative Banks
All Prepaid Payment Instrument Issuers
All Non-Banking Financial Companies (including Housing Finance Companies)
All Credit Information Companies
All Payment Aggregators
All Payment Systems Participants & Payment System Providers

Prevention of financial frauds perpetrated using voice calls and SMS – Regulatory prescriptions and Institutional Safeguards