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شائع کیا گیا پر فروری 02, 2026
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Download File پی ڈی ایف (195744)

Processing of Applications Received Under the Citizen’s Charter – Status as on January 31, 2026

Analysis of the performance under the Citizen’s Charter during the month of January 2026 has been carried out, and the summary thereof is given below –

Description No. of Applications
A Applications pending at the beginning of the month   3,392                 
B Applications received during the month  19,850                 
C Referred back to applicants for additional information  477                 
  Total (A+B-C) 22,765                 
D Applications processed during the month
– Within timeline
– Beyond timeline		 19,932                 
19,916  (99.9%) 
16  (0.1%)    
E Applications pending at the end of the month
– Within timeline
– Beyond timeline		 2,833                 
2,812  (99.3%)  
21*  (0.7%)    
* Awaiting inputs from external agencies (18), under process (3)

Function-wise Status of Applications Received / Processed / Pending
Function No. of Applications
Total Processed Pending
Within timeline Beyond timeline Within timeline Beyond timeline
Banker to Banks and Governments  8,043  8,043  -    -    -  
Currency Management  10,105  9,214  3  888  -  
Debt Management  1,129  930  -    199  -  
Financial Markets  15  12  -    3  -  
FinTech  1  -    -    1  -  
Foreign Exchange Management  2,187  1,219  10  940  18
Payment and Settlement Systems  62  26  -    34  2
Regulation and Supervision  1,223  472  3  747  1
Total  22,765  19,916  16  2,812  21

(Brij Raj)               
Chief General Manager

Press Release: 2025-2026/2034

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