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شائع کیا گیا پر دسمبر 01, 2025
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Processing of Applications Received Under the Citizen’s Charter – Status as on November 30, 2025

Analysis of the performance under the Citizen’s Charter during the month of November 2025 has been carried out, and the summary thereof is given below –

Description No. of Applications
A Applications pending at the beginning of the month 2,861                 
B Applications received during the month 24,078                 
C Referred back to applicants for additional information 397                 
  Total (A+B-C) 26,542                 
D Applications processed during the month
– Within timeline
– Beyond timeline		 23,325                 
23,286     (99.8%)
39       (0.2%)
E Applications pending at the end of the month
– Within timeline
– Beyond timeline		 3,217                 
3,202     (99.5%)
15*       (0.5%)
* Awaiting inputs from external agencies (14), under process (1)
 
Function-wise Status of Applications Received / Processed / Pending
Function No. of Applications
Total Processed Pending
Within timeline Beyond timeline Within timeline Beyond timeline
Banker to Banks and Governments 10,644 10,643 - 1 -
Currency Management 11,537 10,344 1 1,192 -
Debt Management 1,139 862 1 276 -
Financial Markets 11 10 - 1 -
FinTech 1 1 - - -
Foreign Exchange Management 1,886 932 11 928 15
Payment and Settlement Systems 36 16 4 16 -
Regulation and Supervision 1,288 478 22 788 -
Total 26,542 23,286 39 3,202 15


(Brij Raj)               
Chief General Manager

Press Release: 2025-2026/1597

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