Notifications - Consumer Education and Protection - ربی - Reserve Bank of India
notifications
دسمبر 06, 2013
Charges Levied by Banks for Sending SMS Alerts
RBI/2013-14/403 UBD.CO.BPD.(PCB).Cir.No.42/12.05.001/2013-14 December 6, 2013 To, The Chief Executive Officer All (Primary) Urban Co-operative Banks Dear Sir / Madam, Charges Levied by Banks for Sending SMS Alerts Please refer to paragraph 37 of the Second Quarter Review of Monetary Policy Statement 2013-14 announced on October 29, 2013 (extract enclosed) on 'Customer Service- Charges Levied by Banks for Sending SMS Alerts'. 2.In this connection, a reference is also i
RBI/2013-14/403 UBD.CO.BPD.(PCB).Cir.No.42/12.05.001/2013-14 December 6, 2013 To, The Chief Executive Officer All (Primary) Urban Co-operative Banks Dear Sir / Madam, Charges Levied by Banks for Sending SMS Alerts Please refer to paragraph 37 of the Second Quarter Review of Monetary Policy Statement 2013-14 announced on October 29, 2013 (extract enclosed) on 'Customer Service- Charges Levied by Banks for Sending SMS Alerts'. 2.In this connection, a reference is also i
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دسمبر 02, 2013
Revised General Credit Card (GCC) Scheme
RBI/2013-14/389 RPCD.MSME & NFS.BC.No.61/06.02.31/2013-14 December 2, 2013 The Chairman/Managing Director/ Chief Executive Officer All Scheduled Commercial Banks (Including Regional Rural Banks) Dear Sir / Madam Revised General Credit Card (GCC) Scheme Please refer to our circular RPCD.CO.No.RRB.BC.59/03.05.33(F)/2005-06 dated December 27, 2005 and circular no. RPCD.CO.Plan.BC.No.66/04.09.01/2007-08 dated May 06, 2008 on the General Credit Card (GCC) Scheme. 2. Du
RBI/2013-14/389 RPCD.MSME & NFS.BC.No.61/06.02.31/2013-14 December 2, 2013 The Chairman/Managing Director/ Chief Executive Officer All Scheduled Commercial Banks (Including Regional Rural Banks) Dear Sir / Madam Revised General Credit Card (GCC) Scheme Please refer to our circular RPCD.CO.No.RRB.BC.59/03.05.33(F)/2005-06 dated December 27, 2005 and circular no. RPCD.CO.Plan.BC.No.66/04.09.01/2007-08 dated May 06, 2008 on the General Credit Card (GCC) Scheme. 2. Du
نومبر 29, 2013
Periodicity of Payment of Interest on Rupee Savings/Term Deposits
RBI/2013-14/385 DBOD.No.Dir.BC. 69/13.03.00/2013-14 November 29, 2013 To All Scheduled Commercial Banks (Excluding RRBs) Dear Sir / Madam Periodicity of Payment of Interest on Rupee Savings/Term Deposits Please refer to paragraph 23 of the Second Quarter Review of Monetary Policy 2013-14 announced on October 29, 2013 (extract enclosed) on periodicity of payment of interest on savings and term deposits. 2. In this connection, a reference is also invited to paragraph 2
RBI/2013-14/385 DBOD.No.Dir.BC. 69/13.03.00/2013-14 November 29, 2013 To All Scheduled Commercial Banks (Excluding RRBs) Dear Sir / Madam Periodicity of Payment of Interest on Rupee Savings/Term Deposits Please refer to paragraph 23 of the Second Quarter Review of Monetary Policy 2013-14 announced on October 29, 2013 (extract enclosed) on periodicity of payment of interest on savings and term deposits. 2. In this connection, a reference is also invited to paragraph 2
نومبر 29, 2013
Deregulation of Interest Rates on Non-Resident (External) Rupee (NRE) Deposits
RBI/2013-14/387 DBOD. No. Dir. BC.71/13.03.00/ 2013-14 November 29, 2013 All Scheduled Commercial Banks (Excluding RRBs) Dear Sir/ Madam Deregulation of Interest Rates on Non-Resident (External) Rupee (NRE) Deposits Please refer to our circular DBOD. Dir. BC. 40/13.03.00/2013-14 dated August 14, 2013 allowing banks the freedom to offer interest rates on incremental NRE deposits with maturity of 3 years and above without any ceiling in order to pass on the benefit of e
RBI/2013-14/387 DBOD. No. Dir. BC.71/13.03.00/ 2013-14 November 29, 2013 All Scheduled Commercial Banks (Excluding RRBs) Dear Sir/ Madam Deregulation of Interest Rates on Non-Resident (External) Rupee (NRE) Deposits Please refer to our circular DBOD. Dir. BC. 40/13.03.00/2013-14 dated August 14, 2013 allowing banks the freedom to offer interest rates on incremental NRE deposits with maturity of 3 years and above without any ceiling in order to pass on the benefit of e
نومبر 29, 2013
Interest Rates on FCNR (B) Deposits
RBI/2013-14/388 DBOD. No.Dir.BC.73/13.03.00/2013-14 November 29, 2013 All Scheduled Commercial Banks (Excluding RRBs) Dear Sir/Madam Interest Rates on FCNR (B) Deposits Please refer to our circular DBOD. Dir. BC. 38/13.03.00/2013-14 dated August 14, 2013 advising interest rate ceilings on FCNR (B) deposits for maturity period of one year to less than three years and three to five years, respectively. In terms of para 4 thereof, these instructions are valid up to Novem
RBI/2013-14/388 DBOD. No.Dir.BC.73/13.03.00/2013-14 November 29, 2013 All Scheduled Commercial Banks (Excluding RRBs) Dear Sir/Madam Interest Rates on FCNR (B) Deposits Please refer to our circular DBOD. Dir. BC. 38/13.03.00/2013-14 dated August 14, 2013 advising interest rate ceilings on FCNR (B) deposits for maturity period of one year to less than three years and three to five years, respectively. In terms of para 4 thereof, these instructions are valid up to Novem
نومبر 26, 2013
Charges Levied by Banks for Sending SMS Alerts
RBI/2013-14/381 DBOD. No. Dir. BC. 67/13.10.00/2013-14 November 26, 2013 All Scheduled Commercial Banks (Excluding RRBs) Dear Sir/ Madam Charges Levied by Banks for Sending SMS Alerts Please refer to paragraph 37 of the Second Quarter Review of Monetary Policy Statement 2013-14 announced on October 29, 2013 (extract enclosed) on ‘Customer Service- Charges Levied by Banks for Sending SMS Alerts’. 2. In this connection, a reference is also invited to our circular DBOD.
RBI/2013-14/381 DBOD. No. Dir. BC. 67/13.10.00/2013-14 November 26, 2013 All Scheduled Commercial Banks (Excluding RRBs) Dear Sir/ Madam Charges Levied by Banks for Sending SMS Alerts Please refer to paragraph 37 of the Second Quarter Review of Monetary Policy Statement 2013-14 announced on October 29, 2013 (extract enclosed) on ‘Customer Service- Charges Levied by Banks for Sending SMS Alerts’. 2. In this connection, a reference is also invited to our circular DBOD.
اکتوبر 29, 2013
StCBs\CCBs - Settlement of Claims in respect of Missing Persons in Uttarakhand Disaster
RBI/2013-14/347 RPCD.CO.RCB.BC.No. 49/07.51.014/2013-14 October 29, 2013 The Chairmen / CEOs All State and Central Cooperative Banks Dear Sir / Madam, Settlement of Claims in respect of Missing Persons in Uttarakhand Disaster In the aftermath of Uttarakhand Natural Disaster during June 14-20, 2013 the Office of the Registrar General of India, Ministry of Home Affairs, Government of India has devised a procedure for Registration of Death of Missing persons in Natural C
RBI/2013-14/347 RPCD.CO.RCB.BC.No. 49/07.51.014/2013-14 October 29, 2013 The Chairmen / CEOs All State and Central Cooperative Banks Dear Sir / Madam, Settlement of Claims in respect of Missing Persons in Uttarakhand Disaster In the aftermath of Uttarakhand Natural Disaster during June 14-20, 2013 the Office of the Registrar General of India, Ministry of Home Affairs, Government of India has devised a procedure for Registration of Death of Missing persons in Natural C
اکتوبر 07, 2013
StCBs - CCBs - Unclaimed Deposits/Inoperative Accounts in banks - Treatment of certain savings bank accounts opened for credit of Scholarship amounts and credit of Direct Benefit Transfer under Government Schemes
RBI/2013-14/313 RPCD.RCB.BC.No. 42/07.51.014/2013-14 October 7, 2013 The Chairmen / CEOs All State and Central Cooperative Banks Dear Sir / Madam, Unclaimed Deposits/Inoperative Accounts in banks – Treatment of certain savings bank accounts opened for credit of Scholarship amounts and credit of Direct Benefit Transfer under Government Schemes Please refer to our Circular RPCD.CO.RF.BC.No. 89/07.38.012008-09 dated February 18, 2009 on unclaimed deposits / inoperative a
RBI/2013-14/313 RPCD.RCB.BC.No. 42/07.51.014/2013-14 October 7, 2013 The Chairmen / CEOs All State and Central Cooperative Banks Dear Sir / Madam, Unclaimed Deposits/Inoperative Accounts in banks – Treatment of certain savings bank accounts opened for credit of Scholarship amounts and credit of Direct Benefit Transfer under Government Schemes Please refer to our Circular RPCD.CO.RF.BC.No. 89/07.38.012008-09 dated February 18, 2009 on unclaimed deposits / inoperative a
ستمبر 19, 2013
RRBs/StCBs/CCBs - Foreign students studying in India - KYC procedure for opening of bank accounts
RBI/2013-14/272 RPCD.RRB.RCB.AML.BC.No. 37/07.51.018/2013-14 September 18, 2013 The Chairmen / CEOs of Regional Rural Banks / State and Central Co-operative Banks Dear Sir / Madam, Foreign students studying in India – KYC procedure for opening of bank accounts It has been represented to us that foreign students arriving in India are facing difficulties in complying with the Know Your Customer (KYC) norms while opening a bank account due to non-availability of any proo
RBI/2013-14/272 RPCD.RRB.RCB.AML.BC.No. 37/07.51.018/2013-14 September 18, 2013 The Chairmen / CEOs of Regional Rural Banks / State and Central Co-operative Banks Dear Sir / Madam, Foreign students studying in India – KYC procedure for opening of bank accounts It has been represented to us that foreign students arriving in India are facing difficulties in complying with the Know Your Customer (KYC) norms while opening a bank account due to non-availability of any proo
ستمبر 17, 2013
Financial Inclusion- Access to Banking Services - Basic Savings Bank Deposit Account (BSBDA) - FAQs
RBI/2013-14/264 RPCD.RRB.RCB.AML.BC.No. 36/07.51.018/2013-14 September 17, 2013 The Chairmen / CEOs of Regional Rural Banks / State and Central Co-operative Banks Dear Sir / Madam, Financial Inclusion- Access to Banking Services – Basic Savings Bank Deposit Account (BSBDA) – FAQs Please refer to Circular RPCD.CO.RRB.RCB.BC.No.24/07.38.01/2012-13 dated August 22, 2012 on Basic Savings Bank Deposit Account (BSBDA) wherein banks have been advised to offer ‘Basic Savings
RBI/2013-14/264 RPCD.RRB.RCB.AML.BC.No. 36/07.51.018/2013-14 September 17, 2013 The Chairmen / CEOs of Regional Rural Banks / State and Central Co-operative Banks Dear Sir / Madam, Financial Inclusion- Access to Banking Services – Basic Savings Bank Deposit Account (BSBDA) – FAQs Please refer to Circular RPCD.CO.RRB.RCB.BC.No.24/07.38.01/2012-13 dated August 22, 2012 on Basic Savings Bank Deposit Account (BSBDA) wherein banks have been advised to offer ‘Basic Savings
ستمبر 16, 2013
RRBs/StCBs/CCBs-KYC Norm/Anti-Money Laundering Standards/Combating of Financing of Terrorism/Obligation of banks under PMLA, 2002 - Information sought by banks from customers
RBI/2013-14/261 RPCD.RRB.RCB.AML.BC.No. 31/07.51.018/2013-14 September 16, 2013 The Chairmen / CEOs of all Regional Rural Banks / State and Central Co-operative Banks Dear Sir, Know Your Customer (KYC) Norms / Anti-Money Laundering (AML) Standards/Combating of Financing of Terrorism (CFT)/Obligation of banks under PMLA, 2002 – Information sought by banks from customers Please refer to our circulars RPCD.No.RRB.BC.81/03.05.33(E)/2004-05 and RPCD.AML.BC.No.80/07.40.00/2
RBI/2013-14/261 RPCD.RRB.RCB.AML.BC.No. 31/07.51.018/2013-14 September 16, 2013 The Chairmen / CEOs of all Regional Rural Banks / State and Central Co-operative Banks Dear Sir, Know Your Customer (KYC) Norms / Anti-Money Laundering (AML) Standards/Combating of Financing of Terrorism (CFT)/Obligation of banks under PMLA, 2002 – Information sought by banks from customers Please refer to our circulars RPCD.No.RRB.BC.81/03.05.33(E)/2004-05 and RPCD.AML.BC.No.80/07.40.00/2
ستمبر 11, 2013
StCBs/CCBs - Settlement of Claims of Deceased Depositor - Simplification of Procedure - Placing of Claim Forms on Bank’s Website
RBI/2013-14/248 RPCD.CO.RCB.BC.No. 30/07.51.014/2013-14 September 10, 2013 The Chairmen / CEOs All State and Central Cooperative Banks Dear Sir / Madam, Settlement of Claims of Deceased Depositor – Simplification of Procedure – Placing of claim forms on bank’s website Please refer to our circular RPCD.CO.RF.BC.No.12/07.38.01/2005-06 dated July 12, 2005 wherein simplified procedure has been specified for settlement of claims of deceased depositors. We have been receivi
RBI/2013-14/248 RPCD.CO.RCB.BC.No. 30/07.51.014/2013-14 September 10, 2013 The Chairmen / CEOs All State and Central Cooperative Banks Dear Sir / Madam, Settlement of Claims of Deceased Depositor – Simplification of Procedure – Placing of claim forms on bank’s website Please refer to our circular RPCD.CO.RF.BC.No.12/07.38.01/2005-06 dated July 12, 2005 wherein simplified procedure has been specified for settlement of claims of deceased depositors. We have been receivi
ستمبر 03, 2013
Disclosure of customer complaints and unreconciled balances on account of ATM transactions
RBI/2013-14/218 DBOD.BP.BC.No. 49/21.04.018/2013-14 September 3, 2013 The Chairman and Managing Director/Chief Executive Officer of all Commercial Banks (Excluding Regional Rural Banks) Dear Sir Disclosure of customer complaints and unreconciled balances on account of ATM transactions Please refer to our circular DBOD.No.Leg BC.60/09.07.005/2006-07 dated February 22, 2007 on Analysis and Disclosure- Disclosure of Complaints / Unimplemented Awards of Banking Ombudsmen
RBI/2013-14/218 DBOD.BP.BC.No. 49/21.04.018/2013-14 September 3, 2013 The Chairman and Managing Director/Chief Executive Officer of all Commercial Banks (Excluding Regional Rural Banks) Dear Sir Disclosure of customer complaints and unreconciled balances on account of ATM transactions Please refer to our circular DBOD.No.Leg BC.60/09.07.005/2006-07 dated February 22, 2007 on Analysis and Disclosure- Disclosure of Complaints / Unimplemented Awards of Banking Ombudsmen
ستمبر 03, 2013
Settlement of Claims of Deceased Depositor - Simplification of Procedure - Placing of claim forms on bank’s website
RBI/2013-14/214 DBOD.No.Leg.BC.48/09.07.005/2013-14 September 03, 2013 All Scheduled Commercial Banks(excluding RRBs) Dear Sir/Madam, Settlement of Claims of Deceased Depositor – Simplification of Procedure – Placing of claim forms on bank’s website Please refer to circular DBOD.No.Leg.BC.95 /09.07.005/2004-05 dated June 09, 2005 wherein simplified procedure has been specified for settlement of claims of deceased depositors. We have been receiving feedback from public
RBI/2013-14/214 DBOD.No.Leg.BC.48/09.07.005/2013-14 September 03, 2013 All Scheduled Commercial Banks(excluding RRBs) Dear Sir/Madam, Settlement of Claims of Deceased Depositor – Simplification of Procedure – Placing of claim forms on bank’s website Please refer to circular DBOD.No.Leg.BC.95 /09.07.005/2004-05 dated June 09, 2005 wherein simplified procedure has been specified for settlement of claims of deceased depositors. We have been receiving feedback from public
ستمبر 03, 2013
KYC Norms/AML Standards/Combating Financing of Terrorism/Obligation of Banks under PMLA, 2002 - Information sought by Banks from Customers
RBI/2013-14/213 DBOD. AML.BC. No. 50/14.01.001/2013-14 September 3, 2013 The Chairmen / CEOs of all Scheduled Commercial Banks (Excluding RRBs)/ Local Area Banks / All India Financial Institutions Dear Sir, Know Your Customer (KYC) Norms / Anti-Money Laundering (AML) Standards/Combating of Financing of Terrorism (CFT)/Obligation of banks under PMLA, 2002 – Information sought by banks from customers Please refer to the Master Circular DBOD.AML.BC. No. 24/14.01.001/2013
RBI/2013-14/213 DBOD. AML.BC. No. 50/14.01.001/2013-14 September 3, 2013 The Chairmen / CEOs of all Scheduled Commercial Banks (Excluding RRBs)/ Local Area Banks / All India Financial Institutions Dear Sir, Know Your Customer (KYC) Norms / Anti-Money Laundering (AML) Standards/Combating of Financing of Terrorism (CFT)/Obligation of banks under PMLA, 2002 – Information sought by banks from customers Please refer to the Master Circular DBOD.AML.BC. No. 24/14.01.001/2013
ستمبر 02, 2013
Financial Inclusion by Extension of banking Services- Use of Business Correspondents for distribution of Banknotes and Coins- Alternative Avenues
RBI/2013-2014/212 DBOD.NO. BAPD.BC.46 /22.01.009/2013-14 September 02, 2013 The Chairmen and CEOs @@NBSP@@(All Scheduled Commercial Banks including @@NBSP@@Regional Rural Banks and Local Area Banks) Dear Sir, Financial Inclusion by Extension of banking Services- Use of Business Correspondents for distribution of Banknotes and Coins- Alternative Avenues Please refer to Para 110 of the Monetary Policy Statement 2013-14 announced on May 03, 2013 (extract enclosed). 2. In
RBI/2013-2014/212 DBOD.NO. BAPD.BC.46 /22.01.009/2013-14 September 02, 2013 The Chairmen and CEOs @@NBSP@@(All Scheduled Commercial Banks including @@NBSP@@Regional Rural Banks and Local Area Banks) Dear Sir, Financial Inclusion by Extension of banking Services- Use of Business Correspondents for distribution of Banknotes and Coins- Alternative Avenues Please refer to Para 110 of the Monetary Policy Statement 2013-14 announced on May 03, 2013 (extract enclosed). 2. In
اگست 30, 2013
8% Savings (Taxable) Bonds, 2003 - Premature Encashment
RBI/2013-14/206 DGBA.CDD. No. 1448/13.01.299/2013-14 August 30, 2013 The Chairman / Managing Director Head Office (Government Accounts Department) State Bank of India and Associates All Nationalized Banks (Excluding Punjab and Sind Bank & Andhra Bank) Axis Bank Ltd./ICICI Bank Ltd./HDFC Bank Ltd./ Stock Holding Corporation of India Ltd. (SHCIL) Dear Sir/Madam, 8% Savings (Taxable) Bonds, 2003 - Premature Encashment The captioned bonds, issued with effect from Apri
RBI/2013-14/206 DGBA.CDD. No. 1448/13.01.299/2013-14 August 30, 2013 The Chairman / Managing Director Head Office (Government Accounts Department) State Bank of India and Associates All Nationalized Banks (Excluding Punjab and Sind Bank & Andhra Bank) Axis Bank Ltd./ICICI Bank Ltd./HDFC Bank Ltd./ Stock Holding Corporation of India Ltd. (SHCIL) Dear Sir/Madam, 8% Savings (Taxable) Bonds, 2003 - Premature Encashment The captioned bonds, issued with effect from Apri
اگست 01, 2013
ATM transactions - Enhancement of customer service
RBI/2013-14/171DPSS. CO.PD.No. 289/02.10.002/2013-2014 August 1, 2013 The Chairman and Managing Director / Chief Executive Officers All Scheduled Commercial Banks including RRBs / Urban Co-operative Banks / State Co-operative Banks / District Central Co-operative Banks Madam / Dear Sir, ATM transactions – Enhancement of customer service The Reserve Bank of India has, over a period of time, issued a number of instructions to banks regarding enhancement of customer serv
RBI/2013-14/171DPSS. CO.PD.No. 289/02.10.002/2013-2014 August 1, 2013 The Chairman and Managing Director / Chief Executive Officers All Scheduled Commercial Banks including RRBs / Urban Co-operative Banks / State Co-operative Banks / District Central Co-operative Banks Madam / Dear Sir, ATM transactions – Enhancement of customer service The Reserve Bank of India has, over a period of time, issued a number of instructions to banks regarding enhancement of customer serv
مئی 07, 2013
Delay in re-presentation of technical return cheques and levy of charges for such returns
RBI/2012-13/493 DPSS.CO.CHD.No. 2030/03.06.01/2012-2013 May 7, 2013 The Chairman and Managing Director / Chief Executive Officer All Scheduled Commercial Banks including RRBs /Local Area BanksUrban Co-operative Banks / State Co-operative Banks /District Central Co-operative Banks Madam / Dear Sir, Delay in re-presentation of technical return cheques and levy of charges for such returns As you are aware, banks are expected to indicate the timeline for realisation of lo
RBI/2012-13/493 DPSS.CO.CHD.No. 2030/03.06.01/2012-2013 May 7, 2013 The Chairman and Managing Director / Chief Executive Officer All Scheduled Commercial Banks including RRBs /Local Area BanksUrban Co-operative Banks / State Co-operative Banks /District Central Co-operative Banks Madam / Dear Sir, Delay in re-presentation of technical return cheques and levy of charges for such returns As you are aware, banks are expected to indicate the timeline for realisation of lo
مارچ 28, 2013
Public Provident Fund Scheme, 1968 (PPF, 1968) and Senior Citizens Savings Scheme, 2004 (SCSS, 2004) - Revision of interest rates
RBI/2012-13/458 DGBA.CDD. No. H- 5603 /15.02.001/2012-13 March 28, 2013 The Chairman and Managing Director/Managing DirectorHead Office, Government Accounts DepartmentState Bank of India/State Bank of Patiala/State Bank of Bikaner & Jaipur / State Bank of Travancore/ State Bank of Hyderabad/State Bank of Mysore/ Andhra Bank/ Allahabad Bank/Bank of Baroda/Bank of India/Bank of Maharashtra/Canara Bank/Central Bank of India/Corporation Bank/Dena Bank/Indian Bank/Indi
RBI/2012-13/458 DGBA.CDD. No. H- 5603 /15.02.001/2012-13 March 28, 2013 The Chairman and Managing Director/Managing DirectorHead Office, Government Accounts DepartmentState Bank of India/State Bank of Patiala/State Bank of Bikaner & Jaipur / State Bank of Travancore/ State Bank of Hyderabad/State Bank of Mysore/ Andhra Bank/ Allahabad Bank/Bank of Baroda/Bank of India/Bank of Maharashtra/Canara Bank/Central Bank of India/Corporation Bank/Dena Bank/Indian Bank/Indi
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صفحے پر آخری اپ ڈیٹ: جون 27, 2024
