Payment and Settlement Systems

New features in RTGS System

RBI/2013–14/651 DPSS (CO) RTGS No.2589/04.04.017/2013-14 June 20, 2014 The Chairman / Managing Director / Chief Executive Officer of participants of RTGS Madam / Sir, New features in RTGS System Please refer to our circular DPSS (CO) RTGS No.801/04.04.017/2013-14 dated October 11, 2013 regarding the launch of new RTGS system and coming into effect of “RTGS System Regulations 2013”. A reference is also invited to Chapter 9 of the “RTGS System Regulations 2013” wherein

RBI/2013–14/651 DPSS (CO) RTGS No.2589/04.04.017/2013-14 June 20, 2014 The Chairman / Managing Director / Chief Executive Officer of participants of RTGS Madam / Sir, New features in RTGS System Please refer to our circular DPSS (CO) RTGS No.801/04.04.017/2013-14 dated October 11, 2013 regarding the launch of new RTGS system and coming into effect of “RTGS System Regulations 2013”. A reference is also invited to Chapter 9 of the “RTGS System Regulations 2013” wherein

New features in RTGS System

NEFT - Customer Service and Charges - Adherence to Procedural Guidelines and Circulars

RBI/2013-14/457 DPSS.CO.EPPD No.1583/04.03.01/2013-14 January 21, 2014 The Chairman and Managing Director / Chief Executive Officerof member banks participating in NEFT Madam / Dear Sir, NEFT – Customer Service and Charges – Adherence to Procedural Guidelines and Circulars The National Electronic Fund Transfer (NEFT) System, operational since November 2005 has seen an exponential growth in terms of volumes handled by the system, with a vast number of customers (indivi

RBI/2013-14/457 DPSS.CO.EPPD No.1583/04.03.01/2013-14 January 21, 2014 The Chairman and Managing Director / Chief Executive Officerof member banks participating in NEFT Madam / Dear Sir, NEFT – Customer Service and Charges – Adherence to Procedural Guidelines and Circulars The National Electronic Fund Transfer (NEFT) System, operational since November 2005 has seen an exponential growth in terms of volumes handled by the system, with a vast number of customers (indivi

NEFT - Customer Service and Charges - Adherence to Procedural Guidelines and Circulars

Security and Risk Mitigation Measures for Card Present Transactions

RBI/2013 -14/380 DPSS (CO) PD No.1164/02.14.003/2013-14 November 26, 2013 The Chairman and Managing Director / Chief Executive Officers All Scheduled Commercial Banks including RRBs / Urban Co-operative Banks / State Co-operative Banks / District Central Co-operative Banks/ Authorised Card Payment Networks Madam / Dear Sir, Security and Risk Mitigation Measures for Card Present Transactions A reference is invited to our circular dated September 22, 2011 on security is

RBI/2013 -14/380 DPSS (CO) PD No.1164/02.14.003/2013-14 November 26, 2013 The Chairman and Managing Director / Chief Executive Officers All Scheduled Commercial Banks including RRBs / Urban Co-operative Banks / State Co-operative Banks / District Central Co-operative Banks/ Authorised Card Payment Networks Madam / Dear Sir, Security and Risk Mitigation Measures for Card Present Transactions A reference is invited to our circular dated September 22, 2011 on security is

Security and Risk Mitigation Measures for Card Present Transactions

White Label ATMs (WLAs) in India - Clarification on Cash Handling

RBI/2013-14/372 DPSS.CO.PD. No. 1088/02.10.003/2013-14 November 14, 2013 The Chairman and Managing Director / Chief Executive Officers All Scheduled Commercial Banks including RRBs / Urban Co-operative Banks / State Co-operative Banks / District Central Co-operative Banks Authorised ATM Network Operators /Card Payment Network Operators Authorised White Label ATM Operators Madam / Dear Sir, White Label ATMs (WLAs) in India – Clarification on Cash Handling Please refer

RBI/2013-14/372 DPSS.CO.PD. No. 1088/02.10.003/2013-14 November 14, 2013 The Chairman and Managing Director / Chief Executive Officers All Scheduled Commercial Banks including RRBs / Urban Co-operative Banks / State Co-operative Banks / District Central Co-operative Banks Authorised ATM Network Operators /Card Payment Network Operators Authorised White Label ATM Operators Madam / Dear Sir, White Label ATMs (WLAs) in India – Clarification on Cash Handling Please refer

White Label ATMs (WLAs) in India - Clarification on Cash Handling

Launch of new RTGS System

RBI/2013-14/324 DPSS (CO) RTGS No.801/04.04.017/2013-14 October 11, 2013 The Chairperson / Chief Executive Officer RTGS Members Madam / Dear Sir, Launch of new RTGS System Please refer to our Circular RBI/2012-13/355 [DPSS (CO) RTGS No.1052/04.04.017/2012-13 dated December 31, 2012] regarding implementation of new RTGS System conforming to ISO 20022 messaging standard. 2. The new RTGS system will be operationalized on October 19, 2013 and the “RTGS System Regulations

RBI/2013-14/324 DPSS (CO) RTGS No.801/04.04.017/2013-14 October 11, 2013 The Chairperson / Chief Executive Officer RTGS Members Madam / Dear Sir, Launch of new RTGS System Please refer to our Circular RBI/2012-13/355 [DPSS (CO) RTGS No.1052/04.04.017/2012-13 dated December 31, 2012] regarding implementation of new RTGS System conforming to ISO 20022 messaging standard. 2. The new RTGS system will be operationalized on October 19, 2013 and the “RTGS System Regulations

Launch of new RTGS System

Security and Risk Mitigation Measures for Card Present Transactions

RBI/2013-14/296 DPSS (CO) PD No.719/02.14.011/2013-14 September 27, 2013 The Chairman and Managing Director / Chief Executive Officers All Scheduled Commercial Banks including RRBs / Urban Co-operative Banks / State Co-operative Banks / District Central Co-operative Banks/ Authorised Card Payment Networks Madam / Dear Sir, Security and Risk Mitigation Measures for Card Present Transactions A reference is invited to our circular DPSS.PD.CO.No.513 / 02.14.003 /2011-2012

RBI/2013-14/296 DPSS (CO) PD No.719/02.14.011/2013-14 September 27, 2013 The Chairman and Managing Director / Chief Executive Officers All Scheduled Commercial Banks including RRBs / Urban Co-operative Banks / State Co-operative Banks / District Central Co-operative Banks/ Authorised Card Payment Networks Madam / Dear Sir, Security and Risk Mitigation Measures for Card Present Transactions A reference is invited to our circular DPSS.PD.CO.No.513 / 02.14.003 /2011-2012

Security and Risk Mitigation Measures for Card Present Transactions

Adoption of Uniform Holiday Calendar under Cheque Truncation System (CTS)

RBI/2013-14/199 DPSS.CO.CHD.No./458/ 04.07.05 / 2013-14 August 23, 2013 The Chairman and Managing Director / Chief Executive Officer All Scheduled Commercial Banks including RRBs / Urban Co-operative Banks / State Co-operative Banks / District Central Co-operative Banks/Local Area Banks Madam / Dear Sir Adoption of Uniform Holiday Calendar under Cheque Truncation System (CTS) Grid-based Cheque Truncation System (CTS) has been launched in Chennai and Mumbai covering se

RBI/2013-14/199 DPSS.CO.CHD.No./458/ 04.07.05 / 2013-14 August 23, 2013 The Chairman and Managing Director / Chief Executive Officer All Scheduled Commercial Banks including RRBs / Urban Co-operative Banks / State Co-operative Banks / District Central Co-operative Banks/Local Area Banks Madam / Dear Sir Adoption of Uniform Holiday Calendar under Cheque Truncation System (CTS) Grid-based Cheque Truncation System (CTS) has been launched in Chennai and Mumbai covering se

Adoption of Uniform Holiday Calendar under Cheque Truncation System (CTS)

ATM transactions - Enhancement of customer service

RBI/2013-14/171DPSS. CO.PD.No. 289/02.10.002/2013-2014 August 1, 2013 The Chairman and Managing Director / Chief Executive Officers All Scheduled Commercial Banks including RRBs / Urban Co-operative Banks / State Co-operative Banks / District Central Co-operative Banks Madam / Dear Sir, ATM transactions – Enhancement of customer service The Reserve Bank of India has, over a period of time, issued a number of instructions to banks regarding enhancement of customer serv

RBI/2013-14/171DPSS. CO.PD.No. 289/02.10.002/2013-2014 August 1, 2013 The Chairman and Managing Director / Chief Executive Officers All Scheduled Commercial Banks including RRBs / Urban Co-operative Banks / State Co-operative Banks / District Central Co-operative Banks Madam / Dear Sir, ATM transactions – Enhancement of customer service The Reserve Bank of India has, over a period of time, issued a number of instructions to banks regarding enhancement of customer serv

ATM transactions - Enhancement of customer service

Security and Risk Mitigation Measures for Card Present and Electronic Payment Transactions

RBI/2012-13/540 DPSS (CO) PD No.2377/02.14.003/2012-13 June 24, 2013 The Chairman and Managing Director / Chief Executive Officers All Scheduled Commercial Banks including RRBs / Urban Co-operative Banks / State Co-operative Banks / District Central Co-operative Banks/ Authorised Card Payment Networks Madam / Dear Sir, Security and Risk Mitigation Measures for Card Present and Electronic Payment Transactions A reference is invited to our circular dated September 22, 2

RBI/2012-13/540 DPSS (CO) PD No.2377/02.14.003/2012-13 June 24, 2013 The Chairman and Managing Director / Chief Executive Officers All Scheduled Commercial Banks including RRBs / Urban Co-operative Banks / State Co-operative Banks / District Central Co-operative Banks/ Authorised Card Payment Networks Madam / Dear Sir, Security and Risk Mitigation Measures for Card Present and Electronic Payment Transactions A reference is invited to our circular dated September 22, 2

Security and Risk Mitigation Measures for Card Present and Electronic Payment Transactions

Delay in re-presentation of technical return cheques and levy of charges for such returns

RBI/2012-13/493 DPSS.CO.CHD.No. 2030/03.06.01/2012-2013 May 7, 2013 The Chairman and Managing Director / Chief Executive Officer All Scheduled Commercial Banks including RRBs /Local Area BanksUrban Co-operative Banks / State Co-operative Banks /District Central Co-operative Banks Madam / Dear Sir, Delay in re-presentation of technical return cheques and levy of charges for such returns As you are aware, banks are expected to indicate the timeline for realisation of lo

RBI/2012-13/493 DPSS.CO.CHD.No. 2030/03.06.01/2012-2013 May 7, 2013 The Chairman and Managing Director / Chief Executive Officer All Scheduled Commercial Banks including RRBs /Local Area BanksUrban Co-operative Banks / State Co-operative Banks /District Central Co-operative Banks Madam / Dear Sir, Delay in re-presentation of technical return cheques and levy of charges for such returns As you are aware, banks are expected to indicate the timeline for realisation of lo

Delay in re-presentation of technical return cheques and levy of charges for such returns