RBI/2009-2010/266 DPSS No.1316 /02.10.02/2009-2010 December 18, 2009 The Chairman and Managing Director / Chief Executive Officers All Scheduled Commercial Banks including RRBs / Urban Co –operative Banks / State Co-operative Banks / District Central Co-operative Banks ATM network providers Madam / Dear Sir Display of information for lodging of ATM related complaints The use of Automated Teller Machines (ATMs) has been increasing in the country. We have been receiving

DPSS.AD.No./ 1206/02.27.005/2009-2010 7th December, 2009 To All the entities Authorised to operate Payment Systems in India Madam/Dear Sir, System Audit of the Payment Systems operated @@NBSP@@under the PSS Act, 2007 Please refer to the Certificate of Authorisation issued to you by the Reserve Bank of India under Section 7(1) of the Payment and Settlement Systems Act, 2007, to set up and operate the Payment Systems indicated therein. 2. In order to ensure that the tec

RBI/2009-10/231 DPSS.CO.PD.No.1102 /02.14.08/ 2009-10 November 24, 2009 To All Banks, Payment System Providers and System Participants Dear Sir, Directions for opening and operation of Accounts and settlement of payments for electronic payment transactions involving intermediaries The use of Electronic/Online Payment modes for payments to merchants for goods and services like bill payments, online shopping etc. has been gaining popularity in the country. With a view t

RBI/2009-10/216 DPSS (CO) EPPD No. 893/04.03.02/2009-10 November 11, 2009 The Chairman and Managing Director/ Chief Executive Officer of all banks participating in NEFT Madam / Dear Sir, NEFT - Contact Details of Customer Facilitation Centres As you are aware, the transactions processed through the NEFT system is witnessing remarkable growth and an average volume of little over 5 million transactions is handled every month. More than 60,000 branches of 91 member banks

RBI/2009-10/122 DPSS (CO) EPPD No.327/04.03.02/2009-10 August 14, 2009 The Chairman and Managing Director/ Chief Executive Officer of all banks participating in RTGS/NEFT/NECS/ECS Madam/Dear Sir, Use of RTGS/NEFT/NECS/ECS for Credit to NRE Accounts – Compliance with FEMA Regulations and Wire Transfer Guidelines As you are aware, FEMA Regulations specify the nature of credits that are permitted to NRE accounts which, inter-alia, include foreign inward remittances, tran

RBI/2009-10/108 DPSS (CO) EPPD No.192@@NBSP@@/ 04.03.02 / 2009-10 July 29, 2009 The Chairman and Managing Director / Chief Executive Officer of all banks participating in NEFT Madam / Dear Sir, National Electronic Funds Transfer (NEFT) System – Business Continuity Plan As you are aware, NEFT system was operationalised during November 2005 and 57263 branches of 91 banks spread across the length and breadth of the country participate in the NEFT system as on date. Durin

RBI/2009-10/105DPSS.CO.PD.No. 147/02.14.003/ 2009-10 22nd July 2009 To All System Providers (VISA / MasterCard / American Express),@@NBSP@@ All Scheduled Commercial banks Dear Sir, Cash Withdrawal at Point-of-Sale (POS) Presently cash withdrawal facility using plastic cards is available only at Automatic Teller Machines (ATMs). As on May 31, 2009, number of ATMs and POS terminals in the country stood at 44,857 and 4,70,237 respectively. The use of debit cards at Point

DPSS.CO. (CHD) No. 873 / 03.09.01/ 2008-09@@NBSP@@ November 24, 2008 The Chairman & Managing Director / Chief Executive Officer All Scheduled Commercial Banks Madam / Dear Sir, Delays in Cheque Clearing - Case No. 82 of 2006 before National Consumer Disputes Redressal Commission As you may be aware, during August 2006, a case was filed before National Consumer Disputes Redressal Commission, New Delhi (the Commission) under the Consumer Protection Act, 1986, inviti

RBI/2008-2009/387 RBI / DPSS No. 1501 / 02.14.003 / 2008-2009 February 18, 2009 The Chairman and Managing Director / Chief Executive Officers All Scheduled Commercial Banks including RRBs / Urban Co-operative Banks / State Co-operative Banks /. District Central Co-operative Banks Madam / Dear Sir Credit/Debit Card transactions- Security Issues and Risk mitigation measures The use of Credit/Debit Cards has been increasing in the country. We have been reviewing various

RBI/2008-2009/381 DPSS.@@NBSP@@ (CO) No. 1381@@NBSP@@/04.09.03/2008-09 @@NBSP@@ February 09, 2009 @@NBSP@@ Chairman and Managing Director / Chief Executive Officer of all banks participating in NEFT @@NBSP@@ Dear Sir/Madam, @@NBSP@@ Indo – Nepal Remittance Scheme – Revision of service charges @@NBSP@@ Please refer to our circular DPSS CO No.@@NBSP@@ 1740/4.09.03/2008-09 dated April 29, 2008 regarding launch of Indo-Nepal Remittance Scheme with effect from May 15, 2008