RBI/2006-07/134
RPCD.RF.BC. 26/07.40.06/2006-07

September 22, 2006

All State and District Central Co-operative Banks

Dear Sir,

In order to improve the quality of service available to customers in branches, it would be useful if the address and telephone number of the branch are mentioned on the passbooks/statements of account.

2. Banks are, therefore, advised to ensure that full address and telephone number of the branch are invariably mentioned in the passbooks/ statements of account issued to accountholders.

3. Please acknowledge receipt to our Regional Office concerned.

Yours faithfully