2. The time limit given to the customer for preferring their complaints/grievances as specified in the above para has now been revised as under:
If a complainant does not get satisfactory response from the bank within 30 days from the date of his lodging the complaint, he will have the option to approach the Office of the concerned Banking Ombudsman for redressal of his grievance/s.
3. Please acknowledge receipt.
Yours faithfully,
( Prashant Saran) Chief General Manager-in-Charge
RbiTtsCommonUtility
PLAYING
LISTEN
LOADING...
0:062:49
Related Assets
RBI-Install-RBI-Content-Global
RbiSocialMediaUtility
Share this page:
Install the RBI mobile application and get quick access to the latest news!
RbiWasItHelpfulUtility
Was this page helpful?Thanks!
Would like to give more details?
Thank you for your feedback!Thank you for your feedback!