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Jun 12, 2008
Banking facilities to the visually challenged - UCBs
RBI / 2007-2008 / 364 UBD. CO. BPD. (PCB). No51/09.39.000/2007-08 June 12, 2008 The Chief Executive Officers, All Primary (Urban) Co-operative Banks Dear Sir/ Madam, Banking facilities to the visually challenged - UCBs It has been brought to the notice of the Reserve Bank that visually challenged persons are facing problems in availing banking facilities. It may be noted that banking facilities including cheque book facility / operation of ATM/ locker etc. cannot be d
RBI / 2007-2008 / 364 UBD. CO. BPD. (PCB). No51/09.39.000/2007-08 June 12, 2008 The Chief Executive Officers, All Primary (Urban) Co-operative Banks Dear Sir/ Madam, Banking facilities to the visually challenged - UCBs It has been brought to the notice of the Reserve Bank that visually challenged persons are facing problems in availing banking facilities. It may be noted that banking facilities including cheque book facility / operation of ATM/ locker etc. cannot be d
Jun 04, 2008
Banking facilities to the visually challenged
RBI / 2007-08 / 358 DBOD.No.Leg BC. 91 /09.07.005/2007-08 June 4, 2008 To All Scheduled Commercial Banks (excluding RRBs) Dear Sir, Banking facilities to the visually challenged It has been brought to our notice that visually challenged persons are facing problems in availing banking facilities. It may be noted that banking facilities including cheque book facility / operation of ATM / locker etc. cannot be denied to the visually challenged as they are legally compete
RBI / 2007-08 / 358 DBOD.No.Leg BC. 91 /09.07.005/2007-08 June 4, 2008 To All Scheduled Commercial Banks (excluding RRBs) Dear Sir, Banking facilities to the visually challenged It has been brought to our notice that visually challenged persons are facing problems in availing banking facilities. It may be noted that banking facilities including cheque book facility / operation of ATM / locker etc. cannot be denied to the visually challenged as they are legally compete
May 30, 2008
Foreign Exchange Management (Deposit) Regulations, 2000 – Credit to Non Resident (External) Rupee Accounts
RBI/2007-2008/343 A. P. (DIR Series) Circular No. 45 May 30, 2008 To, All Category – I Authorised Dealer banks and Authorised Banks Madam / Sir, Foreign Exchange Management (Deposit) Regulations, 2000 – Credit to Non Resident (External) Rupee Accounts Attention of Authorised Dealer Category - I (AD Category – I) banks is invited to paragraph 3 of Schedule I to the Foreign Exchange Management (Deposit) Regulations, 2000 [Notification No. FEMA 5/2000-RB dated May 3, 200
RBI/2007-2008/343 A. P. (DIR Series) Circular No. 45 May 30, 2008 To, All Category – I Authorised Dealer banks and Authorised Banks Madam / Sir, Foreign Exchange Management (Deposit) Regulations, 2000 – Credit to Non Resident (External) Rupee Accounts Attention of Authorised Dealer Category - I (AD Category – I) banks is invited to paragraph 3 of Schedule I to the Foreign Exchange Management (Deposit) Regulations, 2000 [Notification No. FEMA 5/2000-RB dated May 3, 200
May 14, 2008
Settlement of claims in respect of missing persons
RBI/2007-08/319 RPCD.CO.RF.BC.No.70/07.38.01/2007-08 May14, 2008 All State and District Central Co-operative Banks Dear Sir, Settlement of claims in respect of missing persons A query has been raised regarding the system which should be followed by banks in case a claim is received from a nominee / legal heirs for settlement of claim in respect of missing persons. 2. The settlement of claims in respect of missing persons would be governed by the provisions of Section
RBI/2007-08/319 RPCD.CO.RF.BC.No.70/07.38.01/2007-08 May14, 2008 All State and District Central Co-operative Banks Dear Sir, Settlement of claims in respect of missing persons A query has been raised regarding the system which should be followed by banks in case a claim is received from a nominee / legal heirs for settlement of claim in respect of missing persons. 2. The settlement of claims in respect of missing persons would be governed by the provisions of Section
May 14, 2008
Claims secured by residential property – Change in limits for risk weights
RBI/2007–08/320 DBOD.No.BP.BC. 83/21.06.001/2007-08 May 14, 2008 The Chairman and Chief Executive Officer All Commercial Banks (excluding Local Area Banks and Regional Rural Banks) Dear Sir, Claims secured by residential property – Change in limits for risk weights Please refer to the paragraph 5.10 of our circular DBDO.No.BP.BC.90/20.06.001/ 2006-07 dated April 27, 2007 on ‘Guidelines for implementation of the New Capital Adequacy Framework’, and also items Nos. [(A)
RBI/2007–08/320 DBOD.No.BP.BC. 83/21.06.001/2007-08 May 14, 2008 The Chairman and Chief Executive Officer All Commercial Banks (excluding Local Area Banks and Regional Rural Banks) Dear Sir, Claims secured by residential property – Change in limits for risk weights Please refer to the paragraph 5.10 of our circular DBDO.No.BP.BC.90/20.06.001/ 2006-07 dated April 27, 2007 on ‘Guidelines for implementation of the New Capital Adequacy Framework’, and also items Nos. [(A)
May 13, 2008
StCBs/DCCBs – Customer Charges for use of ATMs for Cash Withdrawal/Balance Enquiry
RBI/2007-2008/318 RPCD.CO.RF.BC.No. 69 / 07.06.00 / 2007-08 May 13, 2008 23 Vaishakha, Saka 1930 To All State and Central Co-operative Banks Dear Sir, Customer charges for use of ATMs for cash withdrawal and balance enquiry Automated Teller Machines (ATMs) have gained prominence as a delivery channel for banking transactions in India. Banks have been deploying ATMs to increase their reach. While ATMs facilitate a variety of banking transactions for customers, their ma
RBI/2007-2008/318 RPCD.CO.RF.BC.No. 69 / 07.06.00 / 2007-08 May 13, 2008 23 Vaishakha, Saka 1930 To All State and Central Co-operative Banks Dear Sir, Customer charges for use of ATMs for cash withdrawal and balance enquiry Automated Teller Machines (ATMs) have gained prominence as a delivery channel for banking transactions in India. Banks have been deploying ATMs to increase their reach. While ATMs facilitate a variety of banking transactions for customers, their ma
May 08, 2008
Recovery Agents engaged by Banks
RBI/2007-2008/296 DBOD.No.Leg.BC.75 /09.07.005/2007-08April 24, 2008All Scheduled Commercial Banks (Excluding RRBs)Dear Sir, Mid-Term Review of the Annual Policy for the year 2007- 08 – Recovery Agents engaged by banks Please refer to the paragraph 172 and 173 of the mid-term review of the Annual Policy for the year 2007-08, a copy of which is enclosed. In view of the rise in the number of disputes and litigations against banks for engaging recovery agents in the rece
RBI/2007-2008/296 DBOD.No.Leg.BC.75 /09.07.005/2007-08April 24, 2008All Scheduled Commercial Banks (Excluding RRBs)Dear Sir, Mid-Term Review of the Annual Policy for the year 2007- 08 – Recovery Agents engaged by banks Please refer to the paragraph 172 and 173 of the mid-term review of the Annual Policy for the year 2007-08, a copy of which is enclosed. In view of the rise in the number of disputes and litigations against banks for engaging recovery agents in the rece
May 02, 2008
Grievance Redressal Mechanism in banks
RBI/2007-08/309 DBOD.No.Leg BC.81/09.07.005/2007-08 May 2, 2008 To All Scheduled Commercial Banks (excluding RRBs) Dear Sir , Grievance Redressal Mechanism in banks Please refer to our Circular DBOD.No.Leg BC.60/09.07.005/2006-07 dated February 22, 2007 wherein instructions were issued to banks regarding analysis and disclosure of complaints. In this connection, it may be mentioned that a proper analysis and disclosure of complaints would be possible only if there is
RBI/2007-08/309 DBOD.No.Leg BC.81/09.07.005/2007-08 May 2, 2008 To All Scheduled Commercial Banks (excluding RRBs) Dear Sir , Grievance Redressal Mechanism in banks Please refer to our Circular DBOD.No.Leg BC.60/09.07.005/2006-07 dated February 22, 2007 wherein instructions were issued to banks regarding analysis and disclosure of complaints. In this connection, it may be mentioned that a proper analysis and disclosure of complaints would be possible only if there is
May 02, 2008
Settlement of claims in respect of missing persons
RBI/2007-08/308 DBOD.No.Leg. BC.80 /09.07.005/2007-08 May 2, 2008 All Scheduled Commercial Banks (Excluding RRBs) Dear Sir, Settlement of claims in respect of missing persons A query has been raised regarding the system which should be followed by banks in case a claim is received from a nominee / legal heirs for settlement of claim in respect of missing persons. 2. The settlement of claims in respect of missing persons would be governed by the provisions of Section 1
RBI/2007-08/308 DBOD.No.Leg. BC.80 /09.07.005/2007-08 May 2, 2008 All Scheduled Commercial Banks (Excluding RRBs) Dear Sir, Settlement of claims in respect of missing persons A query has been raised regarding the system which should be followed by banks in case a claim is received from a nominee / legal heirs for settlement of claim in respect of missing persons. 2. The settlement of claims in respect of missing persons would be governed by the provisions of Section 1
Apr 15, 2008
UCBs – Cheque Collection Policy
RBI/2007-2008/281 UBD (PCB) BPD Cir No 40/ 09.39.000/ 2007-08 April 15, 2008 To The Chief Executive Officers of All Scheduled Primary (Urban) Co-operative banks Dear Sir, Committee on Procedures and Performance Audit on Public Services (CPPAPS)- Formulating policy for (i) Immediate Credit of local / outstation cheques (ii) Time Frame for Collection of local / outstation cheques and (iii) Interest Payment for delayed collection As you are aware, Reserve Bank has been i
RBI/2007-2008/281 UBD (PCB) BPD Cir No 40/ 09.39.000/ 2007-08 April 15, 2008 To The Chief Executive Officers of All Scheduled Primary (Urban) Co-operative banks Dear Sir, Committee on Procedures and Performance Audit on Public Services (CPPAPS)- Formulating policy for (i) Immediate Credit of local / outstation cheques (ii) Time Frame for Collection of local / outstation cheques and (iii) Interest Payment for delayed collection As you are aware, Reserve Bank has been i
Apr 10, 2008
Mandatory electronic payment of tax by certain Categories of taxpayers w.e.f. 1.4.2008
RBI/2007-08/280 DGBA.GAD. No. H. 10875 / 42.01.038 /2007-08 April 10, 2008 The Chairman & Managing Director/Managing Director State Bank of India and its Associates/ All Nationalised banks/ Axis Bank Ltd/ HDFC Bank Ltd/ ICICI Bank Ltd/ IDBI Ltd/ J&K Bank Ltd. Dear Sir, Mandatory electronic payment of tax by certain Categories of taxpayers w.e.f. 1.4.2008 As you are aware, the Central Board of Direct Taxes vide their Notification No. 34/2008 dated 13-3-2008 (co
RBI/2007-08/280 DGBA.GAD. No. H. 10875 / 42.01.038 /2007-08 April 10, 2008 The Chairman & Managing Director/Managing Director State Bank of India and its Associates/ All Nationalised banks/ Axis Bank Ltd/ HDFC Bank Ltd/ ICICI Bank Ltd/ IDBI Ltd/ J&K Bank Ltd. Dear Sir, Mandatory electronic payment of tax by certain Categories of taxpayers w.e.f. 1.4.2008 As you are aware, the Central Board of Direct Taxes vide their Notification No. 34/2008 dated 13-3-2008 (co
Mar 10, 2008
Customer charges for use of ATMs for cash withdrawal and balance enquiry
RBI/2007-2008/260 DPSS No.1405 / 02.10.02 / 2007-2008 March 10, 2008 The Chairman / Chief Executive Officer (All Scheduled commercial banks including RRBs) Dear Sir Customer charges for use of ATMs for cash withdrawal and balance enquiry 1. Automated Teller Machines (ATMs) have gained prominence as a delivery channel for banking transactions in India. Banks have been deploying ATMs to increase their reach. While ATMs facilitate a variety of banking transactions for cu
RBI/2007-2008/260 DPSS No.1405 / 02.10.02 / 2007-2008 March 10, 2008 The Chairman / Chief Executive Officer (All Scheduled commercial banks including RRBs) Dear Sir Customer charges for use of ATMs for cash withdrawal and balance enquiry 1. Automated Teller Machines (ATMs) have gained prominence as a delivery channel for banking transactions in India. Banks have been deploying ATMs to increase their reach. While ATMs facilitate a variety of banking transactions for cu
Feb 27, 2008
Repayment of 6.5% Savings Bonds, 2003 (Non Taxable)
RBI Circular No. 249/2007-2008 Ref No DGBA.CDD / H- 9362 / 13.04.137 / 2007 - 08February 27, 2008 Phalguna 8, 1929 (Saka)The General Manager State Bank of India and Associate Banks and 17 Nationalised Banks ICICI Bank Ltd. / IDBI Ltd./ HDFC Bank Ltd / Axis Bank Ltd. Stock Holding Corporation of India LtdDear Sir,Repayment of 6.5% Savings Bonds, 2003 (Non Taxable) Please refer to our Loan Circular CO.DT. 13.01.298 / H-3566/2002-03 dated March 15, 2003 regarding issue o
RBI Circular No. 249/2007-2008 Ref No DGBA.CDD / H- 9362 / 13.04.137 / 2007 - 08February 27, 2008 Phalguna 8, 1929 (Saka)The General Manager State Bank of India and Associate Banks and 17 Nationalised Banks ICICI Bank Ltd. / IDBI Ltd./ HDFC Bank Ltd / Axis Bank Ltd. Stock Holding Corporation of India LtdDear Sir,Repayment of 6.5% Savings Bonds, 2003 (Non Taxable) Please refer to our Loan Circular CO.DT. 13.01.298 / H-3566/2002-03 dated March 15, 2003 regarding issue o
Nov 19, 2007
Guardians appointed by District Courts/Local Level Committees can open/operate bank accounts of certain categories of Disabled Persons
RBI/2007-2008/ 189 DBOD.No.Leg.BC. 51 /09.07.005/2007-08November 19, 2007All Scheduled Commercial Banks (Excluding RRBs)Dear Sir,Guardians appointed by District Courts/Local Level Committees can open/operate bank accounts of certain categories of Disabled PersonsWe have been advised by the National Trust for the Welfare of Persons with Autism, Cerebral Palsy, Mental Retardation and Multiple Disabilities (the Trust) that a question has been raised as to whether the ban
RBI/2007-2008/ 189 DBOD.No.Leg.BC. 51 /09.07.005/2007-08November 19, 2007All Scheduled Commercial Banks (Excluding RRBs)Dear Sir,Guardians appointed by District Courts/Local Level Committees can open/operate bank accounts of certain categories of Disabled PersonsWe have been advised by the National Trust for the Welfare of Persons with Autism, Cerebral Palsy, Mental Retardation and Multiple Disabilities (the Trust) that a question has been raised as to whether the ban
Nov 12, 2007
Misuse of banknotes
RBI / 2007-2008/183 UBD.CO. BPD. (PCB). No.    20    /12.05.001/2007-08                November 12   , 2007 CEOs of All Primary (Urban) Co-operative Banks Dear Sir /Madam,                    Misuse of banknotes Please refer to the directive issued to all urban c
RBI / 2007-2008/183 UBD.CO. BPD. (PCB). No.    20    /12.05.001/2007-08                November 12   , 2007 CEOs of All Primary (Urban) Co-operative Banks Dear Sir /Madam,                    Misuse of banknotes Please refer to the directive issued to all urban c
Sep 19, 2007
8% Savings (Taxable) Bonds, 2003 - Income Tax Act. 1961 - TDS
RBI/2007-08/141 Ref DGBA.CDD No H - 3024 /13.01.299 / 2007-08 September 19, 2007 Bhadra 28, 1929 (S) The General Manager State Bank of India & 17 Nationalised Banks ICICI Bank Ltd., IDBI Bank Ltd. HDFC Bank Ltd. AXIS Bank Ltd & SHCIL Dear Sir 8% Savings (Taxable) Bonds, 2003 - Income Tax Act. 1961 - TDS In continuation of our Circular DGBA.CDD.No.H-17134/13.01.299/2006-07 dated May 31, 2007 on the captioned subject, we are appending below the clarifications gi
RBI/2007-08/141 Ref DGBA.CDD No H - 3024 /13.01.299 / 2007-08 September 19, 2007 Bhadra 28, 1929 (S) The General Manager State Bank of India & 17 Nationalised Banks ICICI Bank Ltd., IDBI Bank Ltd. HDFC Bank Ltd. AXIS Bank Ltd & SHCIL Dear Sir 8% Savings (Taxable) Bonds, 2003 - Income Tax Act. 1961 - TDS In continuation of our Circular DGBA.CDD.No.H-17134/13.01.299/2006-07 dated May 31, 2007 on the captioned subject, we are appending below the clarifications gi
Sep 03, 2007
Branch Level Customer Service Committees
RBI/2007-2008/128 DBOD.No.Leg.BC.30 /09.07.005/2007-08 September 3, 2007 All Scheduled Commercial Banks (Excluding RRBs) Dear Sir, Branch Level Customer Service Committees In terms of recommendation no. 172 of the Working Group on Customer Service in Banks (Talwar Committee), banks were advised to establish customer service committees at branch level. Further, in terms of recommendation no. 3.68 of the Committee on Customer Service in Banks (Goiporia Committee), banks
RBI/2007-2008/128 DBOD.No.Leg.BC.30 /09.07.005/2007-08 September 3, 2007 All Scheduled Commercial Banks (Excluding RRBs) Dear Sir, Branch Level Customer Service Committees In terms of recommendation no. 172 of the Working Group on Customer Service in Banks (Talwar Committee), banks were advised to establish customer service committees at branch level. Further, in terms of recommendation no. 3.68 of the Committee on Customer Service in Banks (Goiporia Committee), banks
Aug 30, 2007
Settlement of PPF Claims of Subscribers who go missing
Settlement of PPF Claims of Subscribers who go missing RBI/2007-2008/125 DGBA.CDD.H-2281/15.02.001/2007-08August 30, 2007 To The Chairman and Managing Director/Managing Director Government Accounts Department, Head Office State Bank of India and its Associates Allahabad Bank / Bank of Baroda / Bank of India / Bank of Maharashtra / Canara Bank / Central Bank of India / Corporation Bank / Dena Bank / Indian Bank / Indian Overseas Bank / Punjab National Bank / Syndicate
Settlement of PPF Claims of Subscribers who go missing RBI/2007-2008/125 DGBA.CDD.H-2281/15.02.001/2007-08August 30, 2007 To The Chairman and Managing Director/Managing Director Government Accounts Department, Head Office State Bank of India and its Associates Allahabad Bank / Bank of Baroda / Bank of India / Bank of Maharashtra / Canara Bank / Central Bank of India / Corporation Bank / Dena Bank / Indian Bank / Indian Overseas Bank / Punjab National Bank / Syndicate
Aug 22, 2007
Banks to Furnish copy of Loan Agreement
RBI/2007-08/119 DBOD.No.Leg.BC. 28 /09.07.005/2007-08August 22, 2007All Scheduled Commercial Banks / All India Financial Institutions (Excluding RRBs)Dear Sir, Guidelines on Fair Practices Code for Lenders - Furnishing copy of loan agreementPlease refer to our Circular DBOD. Leg. No.BC. 104 /09.07.007/2002-03 dated May 5, 2003 wherein guidelines were issued to banks / FIs for framing the Fair Practices Code for Lenders. 2. In terms of Para 2 (ii) (c) of the above Circ
RBI/2007-08/119 DBOD.No.Leg.BC. 28 /09.07.005/2007-08August 22, 2007All Scheduled Commercial Banks / All India Financial Institutions (Excluding RRBs)Dear Sir, Guidelines on Fair Practices Code for Lenders - Furnishing copy of loan agreementPlease refer to our Circular DBOD. Leg. No.BC. 104 /09.07.007/2002-03 dated May 5, 2003 wherein guidelines were issued to banks / FIs for framing the Fair Practices Code for Lenders. 2. In terms of Para 2 (ii) (c) of the above Circ
May 18, 2007
StCBs/DCCBs – Safe Deposit Locker/Safe Custody Article Facility and Access to Safe Deposit Lockers/Return of Safe Custody Articles
RBI/2006-2007/400 RPCD.CO.RF.BC No. 95/07.38.01/2006-07 May 18, 2007All State and Central Co-operative Banks Dear Sir,Extension of Safe Deposit Locker / Safe Custody Article Facility and Access to Safe Deposit Lockers / Return of Safe Custody Articles by banks. The Committee on Procedures and Performance Audit on Public Services (CPPAPS) had made some recommendations for easy operation of lockers. We have reviewed all the guidelines issued by us on various issues rela
RBI/2006-2007/400 RPCD.CO.RF.BC No. 95/07.38.01/2006-07 May 18, 2007All State and Central Co-operative Banks Dear Sir,Extension of Safe Deposit Locker / Safe Custody Article Facility and Access to Safe Deposit Lockers / Return of Safe Custody Articles by banks. The Committee on Procedures and Performance Audit on Public Services (CPPAPS) had made some recommendations for easy operation of lockers. We have reviewed all the guidelines issued by us on various issues rela

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