Consumer Education and Protection

Repayment of 6.5% Savings Bonds, 2003 (Non Taxable)

RBI Circular No. 249/2007-2008Ref No DGBA.CDD / H- 9362 / 13.04.137 / 2007 - 08February 27, 2008 Phalguna 8, 1929 (Saka)The General ManagerState Bank of India and Associate Banksand 17 Nationalised BanksICICI Bank Ltd. / IDBI Ltd./ HDFC Bank Ltd / Axis Bank Ltd.Stock Holding Corporation of India LtdDear Sir,Repayment of 6.5% Savings Bonds, 2003 (Non Taxable) Please refer to our Loan Circular CO.DT. 13.01.298 / H-3566/2002-03 dated March 15, 2003 regarding issue of 6.5

RBI Circular No. 249/2007-2008Ref No DGBA.CDD / H- 9362 / 13.04.137 / 2007 - 08February 27, 2008 Phalguna 8, 1929 (Saka)The General ManagerState Bank of India and Associate Banksand 17 Nationalised BanksICICI Bank Ltd. / IDBI Ltd./ HDFC Bank Ltd / Axis Bank Ltd.Stock Holding Corporation of India LtdDear Sir,Repayment of 6.5% Savings Bonds, 2003 (Non Taxable) Please refer to our Loan Circular CO.DT. 13.01.298 / H-3566/2002-03 dated March 15, 2003 regarding issue of 6.5

Repayment of 6.5% Savings Bonds, 2003 (Non Taxable)

Misuse of banknotes

RBI/2007-2008/183 UBD.CO. BPD. (PCB). No.20 /12.05.001/2007-08 November 12 , 2007 CEOs of All Primary (Urban) Co-operative Banks Dear Sir /Madam,  Misuse of banknotes Please refer to the directive issued to all urban co-operative banks under Section 35A of the Banking Regulations Act, 1949(AACS) vide UBD. No. Dir.2/13.01.00/2001-2002 dated January 9, 2002 on stapling of notes packets and misuse of banknotes. 2. It has been brought to the Bank's notice that banks,

RBI/2007-2008/183 UBD.CO. BPD. (PCB). No.20 /12.05.001/2007-08 November 12 , 2007 CEOs of All Primary (Urban) Co-operative Banks Dear Sir /Madam,  Misuse of banknotes Please refer to the directive issued to all urban co-operative banks under Section 35A of the Banking Regulations Act, 1949(AACS) vide UBD. No. Dir.2/13.01.00/2001-2002 dated January 9, 2002 on stapling of notes packets and misuse of banknotes. 2. It has been brought to the Bank's notice that banks,

Misuse of banknotes

8% Savings (Taxable) Bonds, 2003 - Income Tax Act. 1961 - TDS

RBI/2007-08/141 Ref DGBA.CDD No H - 3024 /13.01.299 / 2007-08 September 19, 2007 Bhadra 28, 1929 (S) The General Manager State Bank of India & 17 Nationalised Banks ICICI Bank Ltd., IDBI Bank Ltd. HDFC Bank Ltd. AXIS Bank Ltd & SHCIL Dear Sir 8% Savings (Taxable) Bonds, 2003 - Income Tax Act. 1961 - TDS In continuation of our Circular DGBA.CDD.No.H-17134/13.01.299/2006-07 dated May 31, 2007 on the captioned subject, we are appending below the clarifications gi

RBI/2007-08/141 Ref DGBA.CDD No H - 3024 /13.01.299 / 2007-08 September 19, 2007 Bhadra 28, 1929 (S) The General Manager State Bank of India & 17 Nationalised Banks ICICI Bank Ltd., IDBI Bank Ltd. HDFC Bank Ltd. AXIS Bank Ltd & SHCIL Dear Sir 8% Savings (Taxable) Bonds, 2003 - Income Tax Act. 1961 - TDS In continuation of our Circular DGBA.CDD.No.H-17134/13.01.299/2006-07 dated May 31, 2007 on the captioned subject, we are appending below the clarifications gi

8% Savings (Taxable) Bonds, 2003 - Income Tax Act. 1961 - TDS

Settlement of PPF Claims of Subscribers who go missing

RBI/2007-2008/125DGBA.CDD.H-2281/15.02.001/2007-08August 30, 2007 ToThe Chairman and Managing Director/Managing DirectorGovernment Accounts Department, Head OfficeState Bank of India and its AssociatesAllahabad Bank / Bank of Baroda / Bank of India / Bank of Maharashtra /Canara Bank / Central Bank of India / Corporation Bank / Dena Bank / Indian Bank /Indian Overseas Bank / Punjab National Bank / Syndicate Bank /UCO Bank /Union Bank of India / United Bank of India / V

RBI/2007-2008/125DGBA.CDD.H-2281/15.02.001/2007-08August 30, 2007 ToThe Chairman and Managing Director/Managing DirectorGovernment Accounts Department, Head OfficeState Bank of India and its AssociatesAllahabad Bank / Bank of Baroda / Bank of India / Bank of Maharashtra /Canara Bank / Central Bank of India / Corporation Bank / Dena Bank / Indian Bank /Indian Overseas Bank / Punjab National Bank / Syndicate Bank /UCO Bank /Union Bank of India / United Bank of India / V

Settlement of PPF Claims of Subscribers who go missing

Amendments to the Banking Ombudsman Scheme, 2006

CSD.BOS. 4638 /13.01.01/2006-07May 24, 2007@@NBSP@@In exercise of the powers conferred by Section 35A of the Banking Regulation Act, 1949 (10 of 1949) and in partial modification of its Notification Ref. RPCD.BOS.No.441/13.01.01/2005-06 dated December 26, 2005, the Reserve Bank of India hereby amends the Banking Ombudsman Scheme, 2006 to the extent specified in the Annex hereto. These amendments shall come into force with immediate effect. The Reserve Bank hereby dire

CSD.BOS. 4638 /13.01.01/2006-07May 24, 2007@@NBSP@@In exercise of the powers conferred by Section 35A of the Banking Regulation Act, 1949 (10 of 1949) and in partial modification of its Notification Ref. RPCD.BOS.No.441/13.01.01/2005-06 dated December 26, 2005, the Reserve Bank of India hereby amends the Banking Ombudsman Scheme, 2006 to the extent specified in the Annex hereto. These amendments shall come into force with immediate effect. The Reserve Bank hereby dire

Amendments to the Banking Ombudsman Scheme, 2006

Complaints about excessive interest charged by banks

RBI/2006-2007/377DBOD No. Dir.BC.93/ 13.03.00/2006-07May 7, 2007All Commercial Banks (Excluding RRBs)Dear SirComplaints about excessive interest charged by banksPlease refer to paragraph 168 of the Annual Policy Statement for the year 2007-08 (copy enclosed).2. The Reserve Bank and Banking Ombudsmans' offices have been receiving several complaints regarding levying of excessive interest and charges on certain loans and advances. In this connection, a reference is invi

RBI/2006-2007/377DBOD No. Dir.BC.93/ 13.03.00/2006-07May 7, 2007All Commercial Banks (Excluding RRBs)Dear SirComplaints about excessive interest charged by banksPlease refer to paragraph 168 of the Annual Policy Statement for the year 2007-08 (copy enclosed).2. The Reserve Bank and Banking Ombudsmans' offices have been receiving several complaints regarding levying of excessive interest and charges on certain loans and advances. In this connection, a reference is invi

Complaints about excessive interest charged by banks

SCSS, 2004 -Rate of Iinterest in Death Cases.

RBI/2006-2007/360DGBA.CDD. H-15824/15.15.001/2006-07April 30, 2007The General ManagerGovernment Accounts Department, Head OfficeState Bank of India / State Bank of Indore / State Bank of PatialaState Bank of Bikaner & Jaipur / State Bank of SaurashtraState Bank of Travancore / State Bank of Hyderabad / State Bank of MysoreAllahabad Bank / Bank of Baroda / Bank of India / Bank of Maharashtra/Canara Bank / Central Bank of India / Corporation Bank / Dena Bank / India

RBI/2006-2007/360DGBA.CDD. H-15824/15.15.001/2006-07April 30, 2007The General ManagerGovernment Accounts Department, Head OfficeState Bank of India / State Bank of Indore / State Bank of PatialaState Bank of Bikaner & Jaipur / State Bank of SaurashtraState Bank of Travancore / State Bank of Hyderabad / State Bank of MysoreAllahabad Bank / Bank of Baroda / Bank of India / Bank of Maharashtra/Canara Bank / Central Bank of India / Corporation Bank / Dena Bank / India

SCSS, 2004 -Rate of Iinterest in Death Cases.

Introduction of ‘Protected Disclosures Scheme for Private Sector and Foreign banks'

RBI/2006-2007/328 DO DBS .FrMC No. BC 5 /23.02.011 /2006-07 April 18, 2007 All Private Sector and Foreign Banks operating in India Introduction of ‘Protected Disclosures Scheme for Private Sector and Foreign banks' The Government of India, vide its Resolution dated April 21, 2004 had authorized the Central Vigilance Commission (CVC) as the 'Designated Agency' to receive written complaints for disclosure on any allegation of corruption or misuse of office by any employ

RBI/2006-2007/328 DO DBS .FrMC No. BC 5 /23.02.011 /2006-07 April 18, 2007 All Private Sector and Foreign Banks operating in India Introduction of ‘Protected Disclosures Scheme for Private Sector and Foreign banks' The Government of India, vide its Resolution dated April 21, 2004 had authorized the Central Vigilance Commission (CVC) as the 'Designated Agency' to receive written complaints for disclosure on any allegation of corruption or misuse of office by any employ

Introduction of ‘Protected Disclosures Scheme for Private Sector and Foreign banks'

Rounding off cheques to the nearest rupee

RBI.No.2006-2007/299DBOD. Dir. BC. 70/13.01.01/ 2006-07March 30, 2007All Commercial Banks (excluding RRBs)Dear SirRounding off cheques to the nearest rupee Please refer to paragraph 19 of our Master Circular DBOD Dir. BC. 6/13.03.00/2006-07dated July 1, 2006 on 'Interest Rates on Deposits', in terms of which banks were advised that all transactions, including payment of interest on deposits/charging of interest on advances, should be rounded off to the nearest rupee;

RBI.No.2006-2007/299DBOD. Dir. BC. 70/13.01.01/ 2006-07March 30, 2007All Commercial Banks (excluding RRBs)Dear SirRounding off cheques to the nearest rupee Please refer to paragraph 19 of our Master Circular DBOD Dir. BC. 6/13.03.00/2006-07dated July 1, 2006 on 'Interest Rates on Deposits', in terms of which banks were advised that all transactions, including payment of interest on deposits/charging of interest on advances, should be rounded off to the nearest rupee;

Rounding off cheques to the nearest rupee

Clean Note Policy - Stapling of Note Packets

RBI/2006-2007/241 RPCD.CO.RF.BC No.43/ 07.38.03/2006-07 January 31, 2007 All State Co-operative Banks/ District Central Co-operative Banks Dear Sir Clean Note Policy - Stapling of Note Packets It is observed that despite instructions issued by the Reserve bank of India, banks still continue to follow the practice of stapling of note packets. This practice, apart from damaging notes, reduces the life span of notes and renders it difficult for customers to open note pac

RBI/2006-2007/241 RPCD.CO.RF.BC No.43/ 07.38.03/2006-07 January 31, 2007 All State Co-operative Banks/ District Central Co-operative Banks Dear Sir Clean Note Policy - Stapling of Note Packets It is observed that despite instructions issued by the Reserve bank of India, banks still continue to follow the practice of stapling of note packets. This practice, apart from damaging notes, reduces the life span of notes and renders it difficult for customers to open note pac

Clean Note Policy - Stapling of Note Packets