Notifications - Consumer Education and Protection - RBI - Reserve Bank of India
Notifications
Oct 30, 2009
Inoperative Accounts
RBI/2009-10/202 DBOD.Leg. No.BC.@@NBSP@@55 /09.07.005 /2009-10 October 30, 2009 All Scheduled Commercial Banks(Excluding RRBs) Dear Sir, Inoperative Accounts Please refer to Paragraph 24.2 (iv) of our Master circular DBOD. No.Leg. BC. 9 / 09.07.006 / 2009-10@@NBSP@@ dated July 1,@@NBSP@@ 2009 on 'Customer Service' in terms of which a savings as well as current account should be treated as inoperative / dormant if there are no transactions in the account for a period o
RBI/2009-10/202 DBOD.Leg. No.BC.@@NBSP@@55 /09.07.005 /2009-10 October 30, 2009 All Scheduled Commercial Banks(Excluding RRBs) Dear Sir, Inoperative Accounts Please refer to Paragraph 24.2 (iv) of our Master circular DBOD. No.Leg. BC. 9 / 09.07.006 / 2009-10@@NBSP@@ dated July 1,@@NBSP@@ 2009 on 'Customer Service' in terms of which a savings as well as current account should be treated as inoperative / dormant if there are no transactions in the account for a period o
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Oct 30, 2009
Appointment of a Nodal Officer by banks in respect of their Currency Management Operations
RBI/2009-10/205DCM (Plg) No. 2701/10.01.03/2009-10 October 30, 2009 The Chairman / Managing Director All Public / Private Sector Banks Dear Sir Appointment of a Nodal Officer by banks in respect of their Currency Management Operations The High Level Group on Currency Management chaired by Smt. Usha Thorat, Deputy Governor, Reserve Bank of India submitted its Report in August 2009. The Group, inter alia, emphasized the importance of using modern technology and security
RBI/2009-10/205DCM (Plg) No. 2701/10.01.03/2009-10 October 30, 2009 The Chairman / Managing Director All Public / Private Sector Banks Dear Sir Appointment of a Nodal Officer by banks in respect of their Currency Management Operations The High Level Group on Currency Management chaired by Smt. Usha Thorat, Deputy Governor, Reserve Bank of India submitted its Report in August 2009. The Group, inter alia, emphasized the importance of using modern technology and security
Sep 02, 2009
Display of information regarding Local Level Committees set up under the National Trust for the Welfare of Persons with Autism, Cerebral Palsy, Mental Retardation and Multiple Disabilities Act, 1999
RBI /2009-10/142DBOD.No.Leg.BC. 37 /09.07.005/2009-10 @@NBSP@@September 2, 2009 All Scheduled Commercial Banks(Excluding RRBs) Dear Sir, Display of information regarding Local Level Committees set up under the National Trust for the Welfare of Persons with Autism, Cerebral Palsy, Mental Retardation and Multiple Disabilities Act, 1999 Please refer to paragraph 11 of our Master Circular DBOD.No.Leg.BC.9/ 09.07.006/ 2009-10 dated July 1, 2009 on Customer Service, wherein
RBI /2009-10/142DBOD.No.Leg.BC. 37 /09.07.005/2009-10 @@NBSP@@September 2, 2009 All Scheduled Commercial Banks(Excluding RRBs) Dear Sir, Display of information regarding Local Level Committees set up under the National Trust for the Welfare of Persons with Autism, Cerebral Palsy, Mental Retardation and Multiple Disabilities Act, 1999 Please refer to paragraph 11 of our Master Circular DBOD.No.Leg.BC.9/ 09.07.006/ 2009-10 dated July 1, 2009 on Customer Service, wherein
Aug 12, 2009
Payment of interest on accounts frozen by banks
RBI/2009-10/119 DBOD.No.Leg.BC.30 /09.07.005/2009-10 August 12, 2009 All Scheduled Commercial Banks (Excluding RRBs) Dear Sir, Payment of interest on accounts frozen by banks Please refer to paragraph 5.8.9 of our Master Circular DBOD.No.Leg.BC.9/ 09.07.006/ 2009-10 dated July 1, 2009 on Customer Service, wherein banks have been advised to follow the procedure laid down thereunder in respect of Term Deposit Accounts frozen by the enforcement authorities. 2. In terms o
RBI/2009-10/119 DBOD.No.Leg.BC.30 /09.07.005/2009-10 August 12, 2009 All Scheduled Commercial Banks (Excluding RRBs) Dear Sir, Payment of interest on accounts frozen by banks Please refer to paragraph 5.8.9 of our Master Circular DBOD.No.Leg.BC.9/ 09.07.006/ 2009-10 dated July 1, 2009 on Customer Service, wherein banks have been advised to follow the procedure laid down thereunder in respect of Term Deposit Accounts frozen by the enforcement authorities. 2. In terms o
Jul 22, 2009
Cash Withdrawal at Point-of-Sale
RBI/2009-10/105DPSS.CO.PD.No. 147/02.14.003/ 2009-10 22nd July 2009 To All System Providers (VISA / MasterCard / American Express),@@NBSP@@ All Scheduled Commercial banks Dear Sir, Cash Withdrawal at Point-of-Sale (POS) Presently cash withdrawal facility using plastic cards is available only at Automatic Teller Machines (ATMs). As on May 31, 2009, number of ATMs and POS terminals in the country stood at 44,857 and 4,70,237 respectively. The use of debit cards at Point
RBI/2009-10/105DPSS.CO.PD.No. 147/02.14.003/ 2009-10 22nd July 2009 To All System Providers (VISA / MasterCard / American Express),@@NBSP@@ All Scheduled Commercial banks Dear Sir, Cash Withdrawal at Point-of-Sale (POS) Presently cash withdrawal facility using plastic cards is available only at Automatic Teller Machines (ATMs). As on May 31, 2009, number of ATMs and POS terminals in the country stood at 44,857 and 4,70,237 respectively. The use of debit cards at Point
Jul 21, 2009
Grievance Redressal Mechanism - Display of Contact Details of Officials
RBI /2009-10 / 103DBOD.No.Leg.BC.24 /09.07.005/2009-10 July 21, 2009 All Scheduled Commercial Banks (Excluding RRBs) Dear Sir, Grievance Redressal Mechanism in banks - Display of names of Nodal Officers appointed under the Banking Ombudsman Scheme, 2006 Please refer to paragraph 16.5 (v) of our Master Circular on Customer Service DBOD. No. Leg.BC.9/09.07.006/2009-10 dated July 1, 2009, wherein banks have been advised to prominently display at the branches, the names o
RBI /2009-10 / 103DBOD.No.Leg.BC.24 /09.07.005/2009-10 July 21, 2009 All Scheduled Commercial Banks (Excluding RRBs) Dear Sir, Grievance Redressal Mechanism in banks - Display of names of Nodal Officers appointed under the Banking Ombudsman Scheme, 2006 Please refer to paragraph 16.5 (v) of our Master Circular on Customer Service DBOD. No. Leg.BC.9/09.07.006/2009-10 dated July 1, 2009, wherein banks have been advised to prominently display at the branches, the names o
Jul 17, 2009
Reconciliation of transactions at ATMs failure - Time limit
RBI/2009-2010/100DPSS No.101/02.10.02/2009-2010 July 17, 2009 The Chairman and Managing Director / Chief Executive Officers All Scheduled Commercial Banks including RRBs / Urban Co –operative Banks / State Co-operative Banks / District Central Co-operative Banks ATM network providers Madam / Dear Sir Reconciliation of transactions at ATMs failure – Time limit Please refer to our letter DPSS No.1424 and 711/02.10.02/2008-2009 dated February 11,2009 and October 23, 2008
RBI/2009-2010/100DPSS No.101/02.10.02/2009-2010 July 17, 2009 The Chairman and Managing Director / Chief Executive Officers All Scheduled Commercial Banks including RRBs / Urban Co –operative Banks / State Co-operative Banks / District Central Co-operative Banks ATM network providers Madam / Dear Sir Reconciliation of transactions at ATMs failure – Time limit Please refer to our letter DPSS No.1424 and 711/02.10.02/2008-2009 dated February 11,2009 and October 23, 2008
Jun 24, 2009
Access to own credit report
RBI/2008-09/507 DBOD.No.DL.BC. 138/20.16.042/2008-09 June 24, 2009 i) All Scheduled Commercial Banks (excluding RRBs and LABs) and ii) Notified All-India Financial Institutions Dear Sir Access to own credit report Please refer to our circular DBOD No.DL.11590/20.16.034/2007-08 dated February 27, 2008 advising banks/FIs in the context of Credit Information Companies (Regulation) Act, 2005 to urgently initiate steps to build up database and be in readiness for effective
RBI/2008-09/507 DBOD.No.DL.BC. 138/20.16.042/2008-09 June 24, 2009 i) All Scheduled Commercial Banks (excluding RRBs and LABs) and ii) Notified All-India Financial Institutions Dear Sir Access to own credit report Please refer to our circular DBOD No.DL.11590/20.16.034/2007-08 dated February 27, 2008 advising banks/FIs in the context of Credit Information Companies (Regulation) Act, 2005 to urgently initiate steps to build up database and be in readiness for effective
Apr 24, 2009
Payment of Interest on Savings Bank Account on a Daily Product Basis
RBI/2008-09/452 DBOD. No. Dir. BC.128/13.03.00/2008-09 April 24, 2009 @@NBSP@@ All Scheduled Commercial Banks(Excluding RRBs) @@NBSP@@ Dear Sir @@NBSP@@ Payment of Interest on Savings Bank Account on a Daily Product Basis @@NBSP@@ Please refer to paragraph 88 of the Annual Policy Statement announced by Governor on April 21, 2009 (extract enclosed), in terms of which it has been proposed that payment of interest on savings bank accounts by scheduled commercial banks wo
RBI/2008-09/452 DBOD. No. Dir. BC.128/13.03.00/2008-09 April 24, 2009 @@NBSP@@ All Scheduled Commercial Banks(Excluding RRBs) @@NBSP@@ Dear Sir @@NBSP@@ Payment of Interest on Savings Bank Account on a Daily Product Basis @@NBSP@@ Please refer to paragraph 88 of the Annual Policy Statement announced by Governor on April 21, 2009 (extract enclosed), in terms of which it has been proposed that payment of interest on savings bank accounts by scheduled commercial banks wo
Apr 13, 2009
StCBs/DCCBs - Nomination - Acknowledgement/Indicating Nominee Name in Bank Pass Book/FDRs
RBI/2008-09/430 RPCD.CO.RF.BC.No.96/07.38.01/2008-09 April 13, 2009 All State / Central Co-operative Banks (StCBs/DCCBs) @@NBSP@@ Dear Sir, @@NBSP@@ Co-operative Banks (Nomination) Rules, 1985 - Acknowledgement of Nomination and indicating the Name of the Nominee in Pass Books / Fixed Deposit Receipts @@NBSP@@ As you may be aware, in terms of Rule 2(9), 3(8) and 4(9) of the Co-operative Banks (Nomination) Rules, 1985, banks are required to acknowledge in writing to th
RBI/2008-09/430 RPCD.CO.RF.BC.No.96/07.38.01/2008-09 April 13, 2009 All State / Central Co-operative Banks (StCBs/DCCBs) @@NBSP@@ Dear Sir, @@NBSP@@ Co-operative Banks (Nomination) Rules, 1985 - Acknowledgement of Nomination and indicating the Name of the Nominee in Pass Books / Fixed Deposit Receipts @@NBSP@@ As you may be aware, in terms of Rule 2(9), 3(8) and 4(9) of the Co-operative Banks (Nomination) Rules, 1985, banks are required to acknowledge in writing to th
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Page Last Updated on: October 30, 2024
