Notifications - Consumer Education and Protection - RBI - Reserve Bank of India
Notifications
Nov 10, 2006
TDS on interest payable under Senior Citizens Savings Scheme, 2004
RBI/ 2006-07/ 171 Ref. No. DGBA.CDD. No. H- 7667 / 15.15.001 / 2006-07November 10, 2006 The General Manager Government Accounts Department, Head Office State Bank of India / State Bank of Indore / State Bank of Patiala State Bank of Bikaner & Jaipur / State Bank of Saurashtra State Bank of Travancore / State Bank of Hyderabad / State Bank of Mysore Allahabad Bank / Bank of Baroda / Bank of India / Bank of Maharashtra/ Canara Bank / Central Bank of India / Corporat
RBI/ 2006-07/ 171 Ref. No. DGBA.CDD. No. H- 7667 / 15.15.001 / 2006-07November 10, 2006 The General Manager Government Accounts Department, Head Office State Bank of India / State Bank of Indore / State Bank of Patiala State Bank of Bikaner & Jaipur / State Bank of Saurashtra State Bank of Travancore / State Bank of Hyderabad / State Bank of Mysore Allahabad Bank / Bank of Baroda / Bank of India / Bank of Maharashtra/ Canara Bank / Central Bank of India / Corporat
Nov 03, 2006
Guidelines on Managing Risks and Code of Conduct in Outsourcing of Financial Services by banks
RBI/2006/167 DBOD.NO.BP. 40/ 21.04.158/ 2006-07 November 3, 2006 All Scheduled Commercial Banks(excluding RRBs) Dear Sir, Guidelines on Managing Risks and Code of Conduct in Outsourcing of Financial Services by banks In view of the extensive use of outsourcing by banks, Reserve Bank had issued draft guidelines on 6th December 2005 for laying down a framework for managing the attendant risks in outsourcing. On the basis of the suggestions received from all concerned, t
RBI/2006/167 DBOD.NO.BP. 40/ 21.04.158/ 2006-07 November 3, 2006 All Scheduled Commercial Banks(excluding RRBs) Dear Sir, Guidelines on Managing Risks and Code of Conduct in Outsourcing of Financial Services by banks In view of the extensive use of outsourcing by banks, Reserve Bank had issued draft guidelines on 6th December 2005 for laying down a framework for managing the attendant risks in outsourcing. On the basis of the suggestions received from all concerned, t
Oct 11, 2006
Customer Service- Non issuance of passbooks to SB Account-holders (Individuals)-StCBs/DCCBs
RBI/2006-07/147 RPCD.CO.RF.BC 28/07.40.06/2006-07 October 11, 2006All State and District Central Co-operative Banks (StCBs/DCCBs)Dear Sir,Customer Service- Non issuance of passbooks to Savings Bank Account-holders (Individuals) As you are aware, a passbook is a ready reckoner of transactions and being handy and compact, is far more convenient to the small customer than a statement of account which has some inherent difficulties viz need of filing, tallying of opening
RBI/2006-07/147 RPCD.CO.RF.BC 28/07.40.06/2006-07 October 11, 2006All State and District Central Co-operative Banks (StCBs/DCCBs)Dear Sir,Customer Service- Non issuance of passbooks to Savings Bank Account-holders (Individuals) As you are aware, a passbook is a ready reckoner of transactions and being handy and compact, is far more convenient to the small customer than a statement of account which has some inherent difficulties viz need of filing, tallying of opening
Oct 06, 2006
Address / Telephone Number of the Branch in Pass Books / Statement of Accounts - UCBs
RBI / 2006-07 / 143 UBD.CO. BPD .Cir No. 12 /09.39.000/ 2006-07 October 6, 2006The Chief Executive Officers of All Primary (urban) Co-operative Banks Dear Sir/Madam,Address / Telephone Number of the Branch in Pass Books / Statement of Accounts - UCBsIn order to improve the quality of service available to customers in branches, it would be useful if the address / telephone number of the branch is mentioned on the Pass Books / Statement of Accounts.2. Banks are therefor
RBI / 2006-07 / 143 UBD.CO. BPD .Cir No. 12 /09.39.000/ 2006-07 October 6, 2006The Chief Executive Officers of All Primary (urban) Co-operative Banks Dear Sir/Madam,Address / Telephone Number of the Branch in Pass Books / Statement of Accounts - UCBsIn order to improve the quality of service available to customers in branches, it would be useful if the address / telephone number of the branch is mentioned on the Pass Books / Statement of Accounts.2. Banks are therefor
Oct 04, 2006
Customer Service - Non-issuance of Passbooks to Savings Bank Accountholders (Individuals)
RBI /2006-07/139 DBOD.No.Leg.BC.32 /09.07.005/2006-07October 4, 2006To All Scheduled Commercial Banks (Excluding RRBs)Dear Sir, Customer Service – Non-issuance of Passbooks to Savings Bank Accountholders (Individuals)We have been receiving representations from customers including senior citizens' associations that many banks have discontinued issuing pass books to Savings Bank Account holders (Individuals). It has also been pointed out that this decision of discontinu
RBI /2006-07/139 DBOD.No.Leg.BC.32 /09.07.005/2006-07October 4, 2006To All Scheduled Commercial Banks (Excluding RRBs)Dear Sir, Customer Service – Non-issuance of Passbooks to Savings Bank Accountholders (Individuals)We have been receiving representations from customers including senior citizens' associations that many banks have discontinued issuing pass books to Savings Bank Account holders (Individuals). It has also been pointed out that this decision of discontinu
Sep 22, 2006
Address, telephone number of the Branch in passbooks/statements of account
RBI/2006-07/134 RPCD.RF.BC. 26/07.40.06/2006-07September 22, 2006All State and District Central Co-operative BanksDear Sir, Address, telephone number of the Branch in passbooks/statements of accountIn order to improve the quality of service available to customers in branches, it would be useful if the address and telephone number of the branch are mentioned on the passbooks/statements of account. 2. Banks are, therefore, advised to ensure that full address and telepho
RBI/2006-07/134 RPCD.RF.BC. 26/07.40.06/2006-07September 22, 2006All State and District Central Co-operative BanksDear Sir, Address, telephone number of the Branch in passbooks/statements of accountIn order to improve the quality of service available to customers in branches, it would be useful if the address and telephone number of the branch are mentioned on the passbooks/statements of account. 2. Banks are, therefore, advised to ensure that full address and telepho
Sep 15, 2006
Address/Telephone Number of the Branch in Pass Books / Statement of Accounts-Regional Rural Banks (RRBs)
RBI/2006-07/128 RPCD.CO.RRB.BC.No./25/03.05.28A/2006-07 September 15, 2006 The Chairmen Regional Rural Banks (RRBs)Dear SirAddress / Telephone Number of the Branch in Pass Books / Statement of Accounts-Regional Rural Banks (RRBs)In order to improve the quality of service available to customers in branches, it would be useful if the address / telephone number of the branch is mentioned on the Pass Books / Statement of Accounts. 2. RRBs are therefore advised to ensure t
RBI/2006-07/128 RPCD.CO.RRB.BC.No./25/03.05.28A/2006-07 September 15, 2006 The Chairmen Regional Rural Banks (RRBs)Dear SirAddress / Telephone Number of the Branch in Pass Books / Statement of Accounts-Regional Rural Banks (RRBs)In order to improve the quality of service available to customers in branches, it would be useful if the address / telephone number of the branch is mentioned on the Pass Books / Statement of Accounts. 2. RRBs are therefore advised to ensure t
Sep 01, 2006
Address / Telephone Number of the Branch in Pass Books / Statement of Accounts
RBI/2006-07/123 DBOD.No.Leg. BC.28 /09.07.005/2006-07September 1, 2006To All the Scheduled Commercial Banks (Excluding RRBs)Dear Sir, Address / Telephone Number of the Branch in Pass Books / Statement of Accounts In order to improve the quality of service available to customers in branches, it would be useful if the address / telephone number of the branch is mentioned on the Pass Books / Statement of Accounts. 2. Banks are therefore advised to ensure that full addres
RBI/2006-07/123 DBOD.No.Leg. BC.28 /09.07.005/2006-07September 1, 2006To All the Scheduled Commercial Banks (Excluding RRBs)Dear Sir, Address / Telephone Number of the Branch in Pass Books / Statement of Accounts In order to improve the quality of service available to customers in branches, it would be useful if the address / telephone number of the branch is mentioned on the Pass Books / Statement of Accounts. 2. Banks are therefore advised to ensure that full addres
Aug 24, 2006
Payment of half-yearly interest / principal of Relief / Savings Bonds to investors at a place of their choice
RBI/2006-07/117 Ref. DGBA.CDD. No.H-3253/13.01.299/2006-07August 24, 2006 Bhadra 2, 1928 (S)The Chairman / Managing Director State Bank of India / Associate Banks / 17 Nationalised Banks / HDFC Bank Ltd., / ICICI Bank Ltd., IDBI Ltd. / UTI Bank Ltd. Stock Holding Corporation of India LtdDear Sir, Payment of half-yearly interest / principal of Relief / Savings Bonds to investors at a place of their choice. As you are aware, Agency Banks normally pay half-yearly interes
RBI/2006-07/117 Ref. DGBA.CDD. No.H-3253/13.01.299/2006-07August 24, 2006 Bhadra 2, 1928 (S)The Chairman / Managing Director State Bank of India / Associate Banks / 17 Nationalised Banks / HDFC Bank Ltd., / ICICI Bank Ltd., IDBI Ltd. / UTI Bank Ltd. Stock Holding Corporation of India LtdDear Sir, Payment of half-yearly interest / principal of Relief / Savings Bonds to investors at a place of their choice. As you are aware, Agency Banks normally pay half-yearly interes
Aug 23, 2006
Master Circular on Maintenance of Deposit Accounts - UCBs
RBI/2006-07/114 UBD.BPD(PCB) MC.No: 11 /13.01.000/2006-07 August 23, 2006Chief Executive Officers of All Primary (Urban) Co-operative Banks@@NBSP@@Dear Sir,Master Circular on Maintenance of Deposit Accounts - UCBs Please refer to our Master Circular UBD BPD (PCB) MC.No.9/13.01.00/2004-05 dated August 11, 2005 on the captioned subject (available at RBI website www.rbi.org.in). The enclosed Master Circular consolidates and updates all the instructions/guidelines on the
RBI/2006-07/114 UBD.BPD(PCB) MC.No: 11 /13.01.000/2006-07 August 23, 2006Chief Executive Officers of All Primary (Urban) Co-operative Banks@@NBSP@@Dear Sir,Master Circular on Maintenance of Deposit Accounts - UCBs Please refer to our Master Circular UBD BPD (PCB) MC.No.9/13.01.00/2004-05 dated August 11, 2005 on the captioned subject (available at RBI website www.rbi.org.in). The enclosed Master Circular consolidates and updates all the instructions/guidelines on the
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