Notifications - Consumer Education and Protection - RBI - Reserve Bank of India
Notifications
Aug 12, 2011
Discretion to customers for selection between RTGS and NEFT
RBI/2011-12/152 DPSS (CO) EPPD No./274/04.03.01/2011-12 August 12, 2011 The Chairman and Managing Director / Chief Executive Officer of member banks participating in@@NBSP@@ RTGS / NEFT Madam / Dear Sir, Discretion to customers for selection between RTGS and NEFT As you are aware, RTGS and NEFT are two important pan-India payment systems introduced by Reserve Bank of India keeping in mind the requirements of various customers in the wholesale and retail payment system
RBI/2011-12/152 DPSS (CO) EPPD No./274/04.03.01/2011-12 August 12, 2011 The Chairman and Managing Director / Chief Executive Officer of member banks participating in@@NBSP@@ RTGS / NEFT Madam / Dear Sir, Discretion to customers for selection between RTGS and NEFT As you are aware, RTGS and NEFT are two important pan-India payment systems introduced by Reserve Bank of India keeping in mind the requirements of various customers in the wholesale and retail payment system
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Aug 08, 2011
Opening of 'Small Account'
RBI/2011-12/147 RPCD.CO RRB.AML.BC.No.15 /03.05.33(E)/2011-12 August 8, 2011 The Chairmen All Regional Rural Banks (RRBs) Dear Sir, Opening of 'Small Account' Please find enclosed a copy of the Government of India, Notification No.14/2010/F.No.6/2/2007-E.S. dated December 16, 2010, amending the Prevention of Money-laundering (Maintenance of Records of the Nature and Value of Transactions, the Procedure and Manner of Maintaining and Time for Furnishing Information and
RBI/2011-12/147 RPCD.CO RRB.AML.BC.No.15 /03.05.33(E)/2011-12 August 8, 2011 The Chairmen All Regional Rural Banks (RRBs) Dear Sir, Opening of 'Small Account' Please find enclosed a copy of the Government of India, Notification No.14/2010/F.No.6/2/2007-E.S. dated December 16, 2010, amending the Prevention of Money-laundering (Maintenance of Records of the Nature and Value of Transactions, the Procedure and Manner of Maintaining and Time for Furnishing Information and
Aug 04, 2011
Security Issues and Risk mitigation measures related to Card Not Present (CNP) transactions
RBI/2011-12/145 DPSS.PD.CO. No.223/02.14.003/2011-2012 August 04, 2011 The Chairman and Managing Director / Chief Executive Officers All Scheduled Commercial Banks including RRBs /Urban Co-operative Banks / State Co-operative Banks /District Central Co-operative Banks/Authorised Card Payment Networks Madam / Dear Sir Security Issues and Risk mitigation measures related to Card Not Present (CNP) transactions. Please refer to our circular RBI/DPSS No. 1501 / 02.14.003 /
RBI/2011-12/145 DPSS.PD.CO. No.223/02.14.003/2011-2012 August 04, 2011 The Chairman and Managing Director / Chief Executive Officers All Scheduled Commercial Banks including RRBs /Urban Co-operative Banks / State Co-operative Banks /District Central Co-operative Banks/Authorised Card Payment Networks Madam / Dear Sir Security Issues and Risk mitigation measures related to Card Not Present (CNP) transactions. Please refer to our circular RBI/DPSS No. 1501 / 02.14.003 /
Aug 01, 2011
Misuse of Banking Channels - Issue and Payment of Demand Drafts for Rs. 50,000/- and above
RBI/2011-12/135 DBOD.BP.BC. No. 26 / 21.01.001/2011-12 August 1, 2011 To,The Chairmen / Chief Executives ofAll Scheduled Commercial Banks(excluding RRBs) Dear Sir, Misuse of Banking Channels - Issue and Payment of Demand Drafts for Rs. 50,000/- and above Please refer to our circular DBOD.BP.BC.No.114/C.469(81) - 91 dated April 19, 1991 in terms of which demand drafts, mail transfers, telegraphic transfers and travellers cheques for Rs.50,000 and above should be issued
RBI/2011-12/135 DBOD.BP.BC. No. 26 / 21.01.001/2011-12 August 1, 2011 To,The Chairmen / Chief Executives ofAll Scheduled Commercial Banks(excluding RRBs) Dear Sir, Misuse of Banking Channels - Issue and Payment of Demand Drafts for Rs. 50,000/- and above Please refer to our circular DBOD.BP.BC.No.114/C.469(81) - 91 dated April 19, 1991 in terms of which demand drafts, mail transfers, telegraphic transfers and travellers cheques for Rs.50,000 and above should be issued
Jul 25, 2011
Dishonour / Return of Cheques - Need to Sign / Initial the Cheque Return Memo
RBI/2011-12/121 DPSS.CO.CHD.No. 120 / 03.06.01 / 2011-12 July 25, 2011 The Chairman and Managing Director / Chief Executive Officer All Scheduled Commercial Banks including RRBs / Urban Co-operative Banks / State Co-operative Banks / District Central Co-operative Banks Madam / Dear Sir, Dishonour / Return of Cheques - Need to Sign / Initial the Cheque Return Memo Please refer to our circular DPSS. CO. CHD. No. 485 / 03.06.01 / 2010-11 dated September 1, 2010 on Dishon
RBI/2011-12/121 DPSS.CO.CHD.No. 120 / 03.06.01 / 2011-12 July 25, 2011 The Chairman and Managing Director / Chief Executive Officer All Scheduled Commercial Banks including RRBs / Urban Co-operative Banks / State Co-operative Banks / District Central Co-operative Banks Madam / Dear Sir, Dishonour / Return of Cheques - Need to Sign / Initial the Cheque Return Memo Please refer to our circular DPSS. CO. CHD. No. 485 / 03.06.01 / 2010-11 dated September 1, 2010 on Dishon
Jun 22, 2011
Public Provident Fund (PPF) Scheme -1968 - Clarification Payment of interest in respect of PPF HUF accounts
RBI/2010-11/578 DGBA. CDD. No. H- 8842/15.02.001/2010-11 June 17, 2011 The Managing Director/ Chief General ManagerGovernment Accounts DepartmentGovernment Business Department/Head OfficeState Bank of India/State Bank of Patiala/State Bank of Bikaner & Jaipur/State Bank of Travancore/State Bank of Hyderabad/State Bank of Mysore/Allahabad Bank/Bank of Baroda/Bank of India/Bank of Maharashtra/Canara Bank/Central Bank of India/Corporation Bank/Dena Bank/Indian Bank/I
RBI/2010-11/578 DGBA. CDD. No. H- 8842/15.02.001/2010-11 June 17, 2011 The Managing Director/ Chief General ManagerGovernment Accounts DepartmentGovernment Business Department/Head OfficeState Bank of India/State Bank of Patiala/State Bank of Bikaner & Jaipur/State Bank of Travancore/State Bank of Hyderabad/State Bank of Mysore/Allahabad Bank/Bank of Baroda/Bank of India/Bank of Maharashtra/Canara Bank/Central Bank of India/Corporation Bank/Dena Bank/Indian Bank/I
Jun 10, 2011
Non-implementation of Senior Citizens Savings Scheme- 2004(SCSS) by certain banks on deposit by Army Personnel
RBI/2010-11/562 DGBA. CDD. No. H-8545/15.15.001/2010-11 June 09, 2011 The Managing Director/ Chief General Manager Government Accounts Department Government Business Department/Head Office State Bank of India//State Bank of Patiala/ State Bank of Bikaner & Jaipur/State Bank of Travancore/ State Bank of Hyderabad/State Bank of Mysore/ Allahabad Bank/Bank of Baroda/Bank of India/ Bank of Maharashtra/Canara Bank/Central Bank of India/ Corporation Bank/Dena Bank/India
RBI/2010-11/562 DGBA. CDD. No. H-8545/15.15.001/2010-11 June 09, 2011 The Managing Director/ Chief General Manager Government Accounts Department Government Business Department/Head Office State Bank of India//State Bank of Patiala/ State Bank of Bikaner & Jaipur/State Bank of Travancore/ State Bank of Hyderabad/State Bank of Mysore/ Allahabad Bank/Bank of Baroda/Bank of India/ Bank of Maharashtra/Canara Bank/Central Bank of India/ Corporation Bank/Dena Bank/India
Jun 09, 2011
Retail Electronic Payment Systems - NEFT / NECS / RECS / ECS - Levy of Processing Charges
RBI/2010-11/559 DPSS (CO) EPPD No. /2649/ 04.03.01/2010-11 June 02, 2011 The Chairman and Managing Director / Chief Executive Officer of member banks participating in@@NBSP@@ NEFT / NECS / RECS / ECS Madam / Dear Sir, Retail Electronic Payment Systems – NEFT / NECS / RECS / ECS – Levy of Processing Charges As you are aware, the Reserve Bank of India has been waiving processing charges for retail electronic payment products (NEFT, NECS, RECS and ECS) since the year 200
RBI/2010-11/559 DPSS (CO) EPPD No. /2649/ 04.03.01/2010-11 June 02, 2011 The Chairman and Managing Director / Chief Executive Officer of member banks participating in@@NBSP@@ NEFT / NECS / RECS / ECS Madam / Dear Sir, Retail Electronic Payment Systems – NEFT / NECS / RECS / ECS – Levy of Processing Charges As you are aware, the Reserve Bank of India has been waiving processing charges for retail electronic payment products (NEFT, NECS, RECS and ECS) since the year 200
May 27, 2011
Reconciliation of failed transactions at ATMs
RBI/2010/11/547 DPSS.PD.No.2632 / 02.10.002 / 2010-2011 May 27, 2011 The Chairman and Managing Director / Chief Executive Officers All Scheduled Commercial Banks including RRBs /Urban Co-operative Banks / State Co-operative Banks /District Central Co-operative Banks Madam / Dear Sir Reconciliation of failed transactions at ATMs Please refer to our letter DPSS No. 711 / 02.10.02 / 2008-2009, 1424 / 02.10.02 / 2008-2009 and 101 / 02.10.02 / 2009-2010 dated October 23, 2
RBI/2010/11/547 DPSS.PD.No.2632 / 02.10.002 / 2010-2011 May 27, 2011 The Chairman and Managing Director / Chief Executive Officers All Scheduled Commercial Banks including RRBs /Urban Co-operative Banks / State Co-operative Banks /District Central Co-operative Banks Madam / Dear Sir Reconciliation of failed transactions at ATMs Please refer to our letter DPSS No. 711 / 02.10.02 / 2008-2009, 1424 / 02.10.02 / 2008-2009 and 101 / 02.10.02 / 2009-2010 dated October 23, 2
Apr 26, 2011
StCBs/DCCBs - Opening of Small Account
RBI/2010-11/487 RPCD.CO.RCB.AML.BC. No.63/07.40.00/2010-11 April 26, 2011 The Chairmen / CEOs of All State and Central Co-operative Banks Dear Sir, Opening of "Small Account" Please find enclosed a copy of the Government of India, Notification No. 14/2010/F.No.6/2/2007-E.S. dated December 16, 2010, amending the Prevention of Money-laundering (Maintenance of Records of the Nature and Value of Transactions, the Procedure and Manner of Maintaining and Time for Furnishing
RBI/2010-11/487 RPCD.CO.RCB.AML.BC. No.63/07.40.00/2010-11 April 26, 2011 The Chairmen / CEOs of All State and Central Co-operative Banks Dear Sir, Opening of "Small Account" Please find enclosed a copy of the Government of India, Notification No. 14/2010/F.No.6/2/2007-E.S. dated December 16, 2010, amending the Prevention of Money-laundering (Maintenance of Records of the Nature and Value of Transactions, the Procedure and Manner of Maintaining and Time for Furnishing
Apr 21, 2011
Coins of 25 Paise and below - Withdrawal from Circulation
RBI/2010-11/482 RPCD.CO.No RCB. 61/07.38.03/2010-11 April 21, 2011 The Chairmen/CEOs of all State and Central Co-operative Banks Dear Sir, Coins of 25 Paise and below – Withdrawal from Circulation Please refer to the Govt. of India Gazette Notification S.O 2978(E) dated December 20, 2010 and the Reserve Bank Press Release dated February 1, 2011 on the above subject (copies enclosed). 2. The Government of India has decided to withdraw coins of denomination of 25 paise
RBI/2010-11/482 RPCD.CO.No RCB. 61/07.38.03/2010-11 April 21, 2011 The Chairmen/CEOs of all State and Central Co-operative Banks Dear Sir, Coins of 25 Paise and below – Withdrawal from Circulation Please refer to the Govt. of India Gazette Notification S.O 2978(E) dated December 20, 2010 and the Reserve Bank Press Release dated February 1, 2011 on the above subject (copies enclosed). 2. The Government of India has decided to withdraw coins of denomination of 25 paise
Apr 20, 2011
Coins of 25 Paise and below - Withdrawal from Circulation
RBI/2010-11/479 RPCD.CO.No RRB. 60 /03.05.33 /2010-11 April 20, 2011 The Chairmen Regional Rural Banks Dear Sir, Coins of 25 Paise and below – Withdrawal from Circulation Please refer to the Govt. of India Gazette Notification S.O 2978(E) dated December 20, 2010 and the Reserve Bank Press Release dated February 1, 2011 on the above subject (copies enclosed). 2. The Government of India has decided to withdraw coins of denomination of 25 paise and below from circulation
RBI/2010-11/479 RPCD.CO.No RRB. 60 /03.05.33 /2010-11 April 20, 2011 The Chairmen Regional Rural Banks Dear Sir, Coins of 25 Paise and below – Withdrawal from Circulation Please refer to the Govt. of India Gazette Notification S.O 2978(E) dated December 20, 2010 and the Reserve Bank Press Release dated February 1, 2011 on the above subject (copies enclosed). 2. The Government of India has decided to withdraw coins of denomination of 25 paise and below from circulation
Dec 29, 2010
Public Provident Fund Scheme, 1968 Amendment to Section 9(3) of the Scheme
RBI/2010-11/344 DGBA. CDD. No. H-4311/15.02.001/2010-11 December 27, 2010 The Chairman and Managing Director/Managing Director Government Accounts Department/Head Office State Bank of India/State Bank of Patiala/ State Bank of Bikaner & Jaipur/State Bank of Travancore/ State Bank of Hyderabad/State Bank of Mysore/ Allahabad Bank/Bank of Baroda/Bank of India/ Bank of Maharashtra/Canara Bank/Central Bank of India/ Corporation Bank/Dena Bank/Indian Bank/ Indian Overs
RBI/2010-11/344 DGBA. CDD. No. H-4311/15.02.001/2010-11 December 27, 2010 The Chairman and Managing Director/Managing Director Government Accounts Department/Head Office State Bank of India/State Bank of Patiala/ State Bank of Bikaner & Jaipur/State Bank of Travancore/ State Bank of Hyderabad/State Bank of Mysore/ Allahabad Bank/Bank of Baroda/Bank of India/ Bank of Maharashtra/Canara Bank/Central Bank of India/ Corporation Bank/Dena Bank/Indian Bank/ Indian Overs
Dec 10, 2010
StCBs/DCCBs - Know Your Customer Guidelines - Salaried Employees
RBI/2010 -11/307 RPCD.CO.RCB.AML.BC. No.37/07.40.00/2010-11 @@NBSP@@December 10, 2010 The Chief Executives of all State and Central Co-operative Banks Dear Sir, Know Your Customer (KYC) guidelines - Salaried Employees Please refer to Annex-II to the Guidelines on 'Know Your Customer' Norms and Anti-Money Laundering Measures' enclosed to our circular RPCD.AML.BC.No.80/07.40.00/2004-05 dated February 18, 2005 wherein an indicative list of the nature and type of document
RBI/2010 -11/307 RPCD.CO.RCB.AML.BC. No.37/07.40.00/2010-11 @@NBSP@@December 10, 2010 The Chief Executives of all State and Central Co-operative Banks Dear Sir, Know Your Customer (KYC) guidelines - Salaried Employees Please refer to Annex-II to the Guidelines on 'Know Your Customer' Norms and Anti-Money Laundering Measures' enclosed to our circular RPCD.AML.BC.No.80/07.40.00/2004-05 dated February 18, 2005 wherein an indicative list of the nature and type of document
Nov 12, 2010
Guidelines on Fair Practices Code for Lenders - Disclosing all information relating to processing fees/charges
RBI/2010 -11/272 DBOD. Leg. BC. 61/09.07.005/2010 -11 November 12, 2010 All Scheduled Commercial Banks / All India Financial Institutions (Excluding RRBs) Dear Sir, Guidelines on Fair Practices Code for Lenders – Disclosing all information relating to processing fees/charges Please refer to our Circular DBOD. No. Leg. BC. 86/09.07.005/2008-09 dated November 25, 2008 containing guidelines on the captioned subject wherein banks were advised to ensure that all informatio
RBI/2010 -11/272 DBOD. Leg. BC. 61/09.07.005/2010 -11 November 12, 2010 All Scheduled Commercial Banks / All India Financial Institutions (Excluding RRBs) Dear Sir, Guidelines on Fair Practices Code for Lenders – Disclosing all information relating to processing fees/charges Please refer to our Circular DBOD. No. Leg. BC. 86/09.07.005/2008-09 dated November 25, 2008 containing guidelines on the captioned subject wherein banks were advised to ensure that all informatio
Nov 01, 2010
Opening and operating the accounts of the beneficiaries of Indira Gandhi National old Age Pension Scheme (IGNOAPS)
RBI/2010-11/253 RPCD.CO.FID. BC.No. /12.01.012/2010-11 November 1, 2010 The Chaiman & Managing Director/ Chief Executive Officer All Scheduled Commercial Banks (Including Regional Rural Banks) Dear Sir, Opening@@NBSP@@ and operating the accounts of the beneficiaries of Indira Gandhi National old Age Pension Scheme (IGNOAPS). Government of India has advised that the Committee on National Policy on Older Persons in their 4th review meeting stressed on the need for a
RBI/2010-11/253 RPCD.CO.FID. BC.No. /12.01.012/2010-11 November 1, 2010 The Chaiman & Managing Director/ Chief Executive Officer All Scheduled Commercial Banks (Including Regional Rural Banks) Dear Sir, Opening@@NBSP@@ and operating the accounts of the beneficiaries of Indira Gandhi National old Age Pension Scheme (IGNOAPS). Government of India has advised that the Committee on National Policy on Older Persons in their 4th review meeting stressed on the need for a
Oct 19, 2010
StCBs/DCCBs - Collection of third party account payee cheques - Prohibition on crediting proceeds to third party accounts
RBI/2010-11/239 RPCD CO. RCBD. BC. No. 24 /07.38.03/2010-11 October 19,@@NBSP@@2010 The Chairmen/Chief Executives ofAll State and Central Co-operative Banks Dear Sir Collection of third party account payee cheques – Prohibition on crediting proceeds to third party accounts Please refer to our circular RPCD.CO.RF.BC.No.18/07.38.03/2009-10 dated September 7, 2009 on the captioned subject, in which it has been stated that the practice of collection of cheques crossed ‘ac
RBI/2010-11/239 RPCD CO. RCBD. BC. No. 24 /07.38.03/2010-11 October 19,@@NBSP@@2010 The Chairmen/Chief Executives ofAll State and Central Co-operative Banks Dear Sir Collection of third party account payee cheques – Prohibition on crediting proceeds to third party accounts Please refer to our circular RPCD.CO.RF.BC.No.18/07.38.03/2009-10 dated September 7, 2009 on the captioned subject, in which it has been stated that the practice of collection of cheques crossed ‘ac
Aug 26, 2010
withdrawn
Opening of No-Frills accounts by students for availing various Government Scholarships
RBI/2010-11/182 RPCD.CO.FID. BC.No. 2433 /12.01.012/2010-11 August@@NBSP@@ 26, 2010 The Chaiman & Managing Director/ Chief Executive Officer All Scheduled Commercial Banks Dear Sir, Opening@@NBSP@@ of No-Frills accounts by students for availing various Government Scholarships. It has been brought to our notice by the Secretary, Government of India, Ministry of Minority Affairs that banks are not opening ‘no-frills’ accounts in favour of students from minority comm
RBI/2010-11/182 RPCD.CO.FID. BC.No. 2433 /12.01.012/2010-11 August@@NBSP@@ 26, 2010 The Chaiman & Managing Director/ Chief Executive Officer All Scheduled Commercial Banks Dear Sir, Opening@@NBSP@@ of No-Frills accounts by students for availing various Government Scholarships. It has been brought to our notice by the Secretary, Government of India, Ministry of Minority Affairs that banks are not opening ‘no-frills’ accounts in favour of students from minority comm
Jun 22, 2010
Standardisation and Enhancement of Security Features in Cheque Forms
RBI/2009-10/503 DPSS. CO. CHD. No. 2806/04.07.05/2009-10 June 22, 2010 The Chairman and Managing Director / Chief Executive Officer All Scheduled Commercial Banks including RRBs /Urban Co-operative Banks / State Co-operative Banks /District Central Co-operative Banks Madam / Dear Sir, Standardisation and Enhancement of Security Features in Cheque Forms We invite your attention to our circular DPSS.CO.CHD.No. 1832/04.07.05/2009-10 dated February 22, 2010 on the subject
RBI/2009-10/503 DPSS. CO. CHD. No. 2806/04.07.05/2009-10 June 22, 2010 The Chairman and Managing Director / Chief Executive Officer All Scheduled Commercial Banks including RRBs /Urban Co-operative Banks / State Co-operative Banks /District Central Co-operative Banks Madam / Dear Sir, Standardisation and Enhancement of Security Features in Cheque Forms We invite your attention to our circular DPSS.CO.CHD.No. 1832/04.07.05/2009-10 dated February 22, 2010 on the subject
May 26, 2010
Remittance towards participation in lottery, money circulation schemes, other fictitious offers of cheap funds, etc.
RBI/2009-10/474 A.P. (DIR Series) Circular No.54 May 26, 2010 To All Authorised Dealer Category – I Banks Madam / Sir, Remittance towards participation in lottery, money circulation schemes, other fictitious offers of cheap funds, etc. Attention of Authorized Dealer Category - I (AD Category - I) banks is invited to the A.P. (DIR Series) Circular No. 22 dated December 7, 2000, A.P. (DIR Series) Circular No. 02 dated July 27, 2001 and A.P. (DIR Series) Circular No. 49
RBI/2009-10/474 A.P. (DIR Series) Circular No.54 May 26, 2010 To All Authorised Dealer Category – I Banks Madam / Sir, Remittance towards participation in lottery, money circulation schemes, other fictitious offers of cheap funds, etc. Attention of Authorized Dealer Category - I (AD Category - I) banks is invited to the A.P. (DIR Series) Circular No. 22 dated December 7, 2000, A.P. (DIR Series) Circular No. 02 dated July 27, 2001 and A.P. (DIR Series) Circular No. 49
May 12, 2010
Know Your Customer (KYC) guidelines - accounts of proprietary concerns
RBI/2009-10/461 RPCD.CO.RF.AML.BC. No. 83/07.40.00/ 2009-10 May 12, 2010 The Chief Executives of all State and District Central Co-operative Banks Dear Sir, Know Your Customer (KYC) guidelines - accounts of proprietary concerns A reference is invited to paragraph 3 of Guidelines on 'Know Your Customer' Norms and Anti Money Laundering Measures enclosed to our circular RPCD.AML.BC.No.80/07.40.00/ 2004-05 dated February 18, 2005. It has been advised to banks that interna
RBI/2009-10/461 RPCD.CO.RF.AML.BC. No. 83/07.40.00/ 2009-10 May 12, 2010 The Chief Executives of all State and District Central Co-operative Banks Dear Sir, Know Your Customer (KYC) guidelines - accounts of proprietary concerns A reference is invited to paragraph 3 of Guidelines on 'Know Your Customer' Norms and Anti Money Laundering Measures enclosed to our circular RPCD.AML.BC.No.80/07.40.00/ 2004-05 dated February 18, 2005. It has been advised to banks that interna
Apr 08, 2010
Cheque Collection Policy (CCP) - Immediate credit of Local / Outstation Cheques
RBI/2009-10/387 RPCD.CO.RRB.BC.No.65/03.05.33/2009-10 April 8, 2010 The Chairman All Regional Rural Banks (RRBs) Dear Sir, Cheque Collection Policy (CCP) - Immediate credit of Local / Outstation Cheques Please refer to our circular RPCD.CO.RRB.BC.No. 87/03.05.33/2008-09 dated February 5, 2009 advising RRBs to frame their Cheque Collection Policies covering local and outstation cheque collection as per the time frame prescribed by the National Consumer Disputes Redress
RBI/2009-10/387 RPCD.CO.RRB.BC.No.65/03.05.33/2009-10 April 8, 2010 The Chairman All Regional Rural Banks (RRBs) Dear Sir, Cheque Collection Policy (CCP) - Immediate credit of Local / Outstation Cheques Please refer to our circular RPCD.CO.RRB.BC.No. 87/03.05.33/2008-09 dated February 5, 2009 advising RRBs to frame their Cheque Collection Policies covering local and outstation cheque collection as per the time frame prescribed by the National Consumer Disputes Redress
Mar 29, 2010
Public Provident Fund Scheme, 1968
RBI/2009-10/365 DGBA.CDD. H- 7530/15.02.001/2009-10 March 29, 2010 The Chairman and Managing Director / Managing Director Government Accounts Department, Head OfficeState Bank of India / State Bank of Indore / State Bank of Patiala / State Bank of Bikaner & Jaipur / State Bank of Travancore / State Bank of Hyderabad / State Bank of Mysore / Allahabad Bank / Bank of Baroda / Bank of India / Bank of Maharashtra / Canara Bank / Central Bank of India / Corporation Ban
RBI/2009-10/365 DGBA.CDD. H- 7530/15.02.001/2009-10 March 29, 2010 The Chairman and Managing Director / Managing Director Government Accounts Department, Head OfficeState Bank of India / State Bank of Indore / State Bank of Patiala / State Bank of Bikaner & Jaipur / State Bank of Travancore / State Bank of Hyderabad / State Bank of Mysore / Allahabad Bank / Bank of Baroda / Bank of India / Bank of Maharashtra / Canara Bank / Central Bank of India / Corporation Ban
Nov 19, 2009
Installation of Note Sorting Machines
RBI/2009-10/228 DCM. No. Cir. NPD.3161/09.39.00 (Policy)/2009-2010 November 19, 2009 The Chairman and Managing Director/ Chief Executive Officer All Scheduled Commercial Banks(Including RRBs)/ Scheduled State Co-operative Banks/ Scheduled (Primary) Urban Co-operative Banks Dear Sir, Sorting / Processing of Notes – Installation of Note Sorting Machines Please refer to paragraph 176 of the Second Quarter Review of Monetary Policy for the year 2009-10 announced on Octobe
RBI/2009-10/228 DCM. No. Cir. NPD.3161/09.39.00 (Policy)/2009-2010 November 19, 2009 The Chairman and Managing Director/ Chief Executive Officer All Scheduled Commercial Banks(Including RRBs)/ Scheduled State Co-operative Banks/ Scheduled (Primary) Urban Co-operative Banks Dear Sir, Sorting / Processing of Notes – Installation of Note Sorting Machines Please refer to paragraph 176 of the Second Quarter Review of Monetary Policy for the year 2009-10 announced on Octobe
Nov 13, 2009
StCBs/DCCBs - Safe Deposit Lockers
RBI / 2009-10/ 218 RPCD.CO.RF. BC. No.42/07.38.01/ 2009-10 November 13, 2009 All State and Central Co-operative Banks Dear Sir, Safe Deposit Lockers Please refer to Paragraph 5 of our circular RPCD.CO.RF.BC.No.95/ 07.38.01/2006-07 dated May 18, 2007, wherein banks were advised to ensure that the identification code of the bank / branch is embossed on all the locker keys with a view to facilitate Authorities in identifying the ownership of the locker keys. 2. In view o
RBI / 2009-10/ 218 RPCD.CO.RF. BC. No.42/07.38.01/ 2009-10 November 13, 2009 All State and Central Co-operative Banks Dear Sir, Safe Deposit Lockers Please refer to Paragraph 5 of our circular RPCD.CO.RF.BC.No.95/ 07.38.01/2006-07 dated May 18, 2007, wherein banks were advised to ensure that the identification code of the bank / branch is embossed on all the locker keys with a view to facilitate Authorities in identifying the ownership of the locker keys. 2. In view o
Nov 09, 2009
Dealing with incidents of frequent dishonour of cheques
RBI/2009-10/213 @@NBSP@@ DBOD.No.Leg.BC.59 /09.07.005/2009-10 November 9, 2009 All Scheduled Commercial Banks (Excluding RRBs) Dear Sir, Dishonour of Cheques – Dealing with incidents of frequent dishonour Please refer to paragraph 15.4 of our Master Circular DBOD.No.Leg.BC.9/ 09.07.006/2009-10 dated July 1, 2009 on Customer Service wherein banks have been advised to take certain steps for dealing with incidents of frequent dishonour of cheques of Rs. 1 crore and above
RBI/2009-10/213 @@NBSP@@ DBOD.No.Leg.BC.59 /09.07.005/2009-10 November 9, 2009 All Scheduled Commercial Banks (Excluding RRBs) Dear Sir, Dishonour of Cheques – Dealing with incidents of frequent dishonour Please refer to paragraph 15.4 of our Master Circular DBOD.No.Leg.BC.9/ 09.07.006/2009-10 dated July 1, 2009 on Customer Service wherein banks have been advised to take certain steps for dealing with incidents of frequent dishonour of cheques of Rs. 1 crore and above
Nov 09, 2009
Unclaimed Deposits and Inoperative/ Dormant Accounts in UCBs
RBI/2009-10/211 UBD.BPD (PCB) Cir No19 /13.01.000/2009-10 @@NBSP@@November 9, 2009 Chief Executive Officers ofAll Primary (Urban) Co-operative Banks@@NBSP@@@@NBSP@@Dear Sir Unclaimed Deposits and Inoperative/ Dormant Accounts in UCBs Please refer to our circular UBD.No.DS.PCB.Cir.9/13.01.00/2008-2009@@NBSP@@dated September 01, 2008 on captioned subject.@@NBSP@@ In terms of para 2 (vi) of the circular, for the purpose of classifying an account as 'inoperative', debit a
RBI/2009-10/211 UBD.BPD (PCB) Cir No19 /13.01.000/2009-10 @@NBSP@@November 9, 2009 Chief Executive Officers ofAll Primary (Urban) Co-operative Banks@@NBSP@@@@NBSP@@Dear Sir Unclaimed Deposits and Inoperative/ Dormant Accounts in UCBs Please refer to our circular UBD.No.DS.PCB.Cir.9/13.01.00/2008-2009@@NBSP@@dated September 01, 2008 on captioned subject.@@NBSP@@ In terms of para 2 (vi) of the circular, for the purpose of classifying an account as 'inoperative', debit a
Oct 30, 2009
Inoperative Accounts
RBI/2009-10/202 DBOD.Leg. No.BC.@@NBSP@@55 /09.07.005 /2009-10 October 30, 2009 All Scheduled Commercial Banks(Excluding RRBs) Dear Sir, Inoperative Accounts Please refer to Paragraph 24.2 (iv) of our Master circular DBOD. No.Leg. BC. 9 / 09.07.006 / 2009-10@@NBSP@@ dated July 1,@@NBSP@@ 2009 on 'Customer Service' in terms of which a savings as well as current account should be treated as inoperative / dormant if there are no transactions in the account for a period o
RBI/2009-10/202 DBOD.Leg. No.BC.@@NBSP@@55 /09.07.005 /2009-10 October 30, 2009 All Scheduled Commercial Banks(Excluding RRBs) Dear Sir, Inoperative Accounts Please refer to Paragraph 24.2 (iv) of our Master circular DBOD. No.Leg. BC. 9 / 09.07.006 / 2009-10@@NBSP@@ dated July 1,@@NBSP@@ 2009 on 'Customer Service' in terms of which a savings as well as current account should be treated as inoperative / dormant if there are no transactions in the account for a period o
Oct 30, 2009
Appointment of a Nodal Officer by banks in respect of their Currency Management Operations
RBI/2009-10/205DCM (Plg) No. 2701/10.01.03/2009-10 October 30, 2009 The Chairman / Managing Director All Public / Private Sector Banks Dear Sir Appointment of a Nodal Officer by banks in respect of their Currency Management Operations The High Level Group on Currency Management chaired by Smt. Usha Thorat, Deputy Governor, Reserve Bank of India submitted its Report in August 2009. The Group, inter alia, emphasized the importance of using modern technology and security
RBI/2009-10/205DCM (Plg) No. 2701/10.01.03/2009-10 October 30, 2009 The Chairman / Managing Director All Public / Private Sector Banks Dear Sir Appointment of a Nodal Officer by banks in respect of their Currency Management Operations The High Level Group on Currency Management chaired by Smt. Usha Thorat, Deputy Governor, Reserve Bank of India submitted its Report in August 2009. The Group, inter alia, emphasized the importance of using modern technology and security
Sep 02, 2009
Display of information regarding Local Level Committees set up under the National Trust for the Welfare of Persons with Autism, Cerebral Palsy, Mental Retardation and Multiple Disabilities Act, 1999
RBI /2009-10/142DBOD.No.Leg.BC. 37 /09.07.005/2009-10 @@NBSP@@September 2, 2009 All Scheduled Commercial Banks(Excluding RRBs) Dear Sir, Display of information regarding Local Level Committees set up under the National Trust for the Welfare of Persons with Autism, Cerebral Palsy, Mental Retardation and Multiple Disabilities Act, 1999 Please refer to paragraph 11 of our Master Circular DBOD.No.Leg.BC.9/ 09.07.006/ 2009-10 dated July 1, 2009 on Customer Service, wherein
RBI /2009-10/142DBOD.No.Leg.BC. 37 /09.07.005/2009-10 @@NBSP@@September 2, 2009 All Scheduled Commercial Banks(Excluding RRBs) Dear Sir, Display of information regarding Local Level Committees set up under the National Trust for the Welfare of Persons with Autism, Cerebral Palsy, Mental Retardation and Multiple Disabilities Act, 1999 Please refer to paragraph 11 of our Master Circular DBOD.No.Leg.BC.9/ 09.07.006/ 2009-10 dated July 1, 2009 on Customer Service, wherein
Aug 12, 2009
Payment of interest on accounts frozen by banks
RBI/2009-10/119 DBOD.No.Leg.BC.30 /09.07.005/2009-10 August 12, 2009 All Scheduled Commercial Banks (Excluding RRBs) Dear Sir, Payment of interest on accounts frozen by banks Please refer to paragraph 5.8.9 of our Master Circular DBOD.No.Leg.BC.9/ 09.07.006/ 2009-10 dated July 1, 2009 on Customer Service, wherein banks have been advised to follow the procedure laid down thereunder in respect of Term Deposit Accounts frozen by the enforcement authorities. 2. In terms o
RBI/2009-10/119 DBOD.No.Leg.BC.30 /09.07.005/2009-10 August 12, 2009 All Scheduled Commercial Banks (Excluding RRBs) Dear Sir, Payment of interest on accounts frozen by banks Please refer to paragraph 5.8.9 of our Master Circular DBOD.No.Leg.BC.9/ 09.07.006/ 2009-10 dated July 1, 2009 on Customer Service, wherein banks have been advised to follow the procedure laid down thereunder in respect of Term Deposit Accounts frozen by the enforcement authorities. 2. In terms o
Jul 22, 2009
Cash Withdrawal at Point-of-Sale
RBI/2009-10/105DPSS.CO.PD.No. 147/02.14.003/ 2009-10 22nd July 2009 To All System Providers (VISA / MasterCard / American Express),@@NBSP@@ All Scheduled Commercial banks Dear Sir, Cash Withdrawal at Point-of-Sale (POS) Presently cash withdrawal facility using plastic cards is available only at Automatic Teller Machines (ATMs). As on May 31, 2009, number of ATMs and POS terminals in the country stood at 44,857 and 4,70,237 respectively. The use of debit cards at Point
RBI/2009-10/105DPSS.CO.PD.No. 147/02.14.003/ 2009-10 22nd July 2009 To All System Providers (VISA / MasterCard / American Express),@@NBSP@@ All Scheduled Commercial banks Dear Sir, Cash Withdrawal at Point-of-Sale (POS) Presently cash withdrawal facility using plastic cards is available only at Automatic Teller Machines (ATMs). As on May 31, 2009, number of ATMs and POS terminals in the country stood at 44,857 and 4,70,237 respectively. The use of debit cards at Point
Jul 21, 2009
Grievance Redressal Mechanism - Display of Contact Details of Officials
RBI /2009-10 / 103DBOD.No.Leg.BC.24 /09.07.005/2009-10 July 21, 2009 All Scheduled Commercial Banks (Excluding RRBs) Dear Sir, Grievance Redressal Mechanism in banks - Display of names of Nodal Officers appointed under the Banking Ombudsman Scheme, 2006 Please refer to paragraph 16.5 (v) of our Master Circular on Customer Service DBOD. No. Leg.BC.9/09.07.006/2009-10 dated July 1, 2009, wherein banks have been advised to prominently display at the branches, the names o
RBI /2009-10 / 103DBOD.No.Leg.BC.24 /09.07.005/2009-10 July 21, 2009 All Scheduled Commercial Banks (Excluding RRBs) Dear Sir, Grievance Redressal Mechanism in banks - Display of names of Nodal Officers appointed under the Banking Ombudsman Scheme, 2006 Please refer to paragraph 16.5 (v) of our Master Circular on Customer Service DBOD. No. Leg.BC.9/09.07.006/2009-10 dated July 1, 2009, wherein banks have been advised to prominently display at the branches, the names o
Jul 17, 2009
Reconciliation of transactions at ATMs failure - Time limit
RBI/2009-2010/100DPSS No.101/02.10.02/2009-2010 July 17, 2009 The Chairman and Managing Director / Chief Executive Officers All Scheduled Commercial Banks including RRBs / Urban Co –operative Banks / State Co-operative Banks / District Central Co-operative Banks ATM network providers Madam / Dear Sir Reconciliation of transactions at ATMs failure – Time limit Please refer to our letter DPSS No.1424 and 711/02.10.02/2008-2009 dated February 11,2009 and October 23, 2008
RBI/2009-2010/100DPSS No.101/02.10.02/2009-2010 July 17, 2009 The Chairman and Managing Director / Chief Executive Officers All Scheduled Commercial Banks including RRBs / Urban Co –operative Banks / State Co-operative Banks / District Central Co-operative Banks ATM network providers Madam / Dear Sir Reconciliation of transactions at ATMs failure – Time limit Please refer to our letter DPSS No.1424 and 711/02.10.02/2008-2009 dated February 11,2009 and October 23, 2008
Jun 24, 2009
Access to own credit report
RBI/2008-09/507 DBOD.No.DL.BC. 138/20.16.042/2008-09 June 24, 2009 i) All Scheduled Commercial Banks (excluding RRBs and LABs) and ii) Notified All-India Financial Institutions Dear Sir Access to own credit report Please refer to our circular DBOD No.DL.11590/20.16.034/2007-08 dated February 27, 2008 advising banks/FIs in the context of Credit Information Companies (Regulation) Act, 2005 to urgently initiate steps to build up database and be in readiness for effective
RBI/2008-09/507 DBOD.No.DL.BC. 138/20.16.042/2008-09 June 24, 2009 i) All Scheduled Commercial Banks (excluding RRBs and LABs) and ii) Notified All-India Financial Institutions Dear Sir Access to own credit report Please refer to our circular DBOD No.DL.11590/20.16.034/2007-08 dated February 27, 2008 advising banks/FIs in the context of Credit Information Companies (Regulation) Act, 2005 to urgently initiate steps to build up database and be in readiness for effective
Apr 24, 2009
Payment of Interest on Savings Bank Account on a Daily Product Basis
RBI/2008-09/452 DBOD. No. Dir. BC.128/13.03.00/2008-09 April 24, 2009 @@NBSP@@ All Scheduled Commercial Banks(Excluding RRBs) @@NBSP@@ Dear Sir @@NBSP@@ Payment of Interest on Savings Bank Account on a Daily Product Basis @@NBSP@@ Please refer to paragraph 88 of the Annual Policy Statement announced by Governor on April 21, 2009 (extract enclosed), in terms of which it has been proposed that payment of interest on savings bank accounts by scheduled commercial banks wo
RBI/2008-09/452 DBOD. No. Dir. BC.128/13.03.00/2008-09 April 24, 2009 @@NBSP@@ All Scheduled Commercial Banks(Excluding RRBs) @@NBSP@@ Dear Sir @@NBSP@@ Payment of Interest on Savings Bank Account on a Daily Product Basis @@NBSP@@ Please refer to paragraph 88 of the Annual Policy Statement announced by Governor on April 21, 2009 (extract enclosed), in terms of which it has been proposed that payment of interest on savings bank accounts by scheduled commercial banks wo
Apr 13, 2009
StCBs/DCCBs - Nomination - Acknowledgement/Indicating Nominee Name in Bank Pass Book/FDRs
RBI/2008-09/430 RPCD.CO.RF.BC.No.96/07.38.01/2008-09 April 13, 2009 All State / Central Co-operative Banks (StCBs/DCCBs) @@NBSP@@ Dear Sir, @@NBSP@@ Co-operative Banks (Nomination) Rules, 1985 - Acknowledgement of Nomination and indicating the Name of the Nominee in Pass Books / Fixed Deposit Receipts @@NBSP@@ As you may be aware, in terms of Rule 2(9), 3(8) and 4(9) of the Co-operative Banks (Nomination) Rules, 1985, banks are required to acknowledge in writing to th
RBI/2008-09/430 RPCD.CO.RF.BC.No.96/07.38.01/2008-09 April 13, 2009 All State / Central Co-operative Banks (StCBs/DCCBs) @@NBSP@@ Dear Sir, @@NBSP@@ Co-operative Banks (Nomination) Rules, 1985 - Acknowledgement of Nomination and indicating the Name of the Nominee in Pass Books / Fixed Deposit Receipts @@NBSP@@ As you may be aware, in terms of Rule 2(9), 3(8) and 4(9) of the Co-operative Banks (Nomination) Rules, 1985, banks are required to acknowledge in writing to th
Apr 08, 2009
RTGS Transactions
RBI/2008/09/426 DPSS (CO) RTGS No. 1776 / 04.04.002 / 2008 - 2009 April 8, 2009 Chairman and Managing Director / Chief Executive Officer of all banks participating in RTGS @@NBSP@@ Dear Sir, RTGS Transactions @@NBSP@@ The volume of RTGS transactions is increasing rapidly. RTGS settled 1.94 million transactions in the month of March 2009 as against 0.72 million transactions in March 2008. Customer transactions settling in RTGS presently constitute 89 percent of total R
RBI/2008/09/426 DPSS (CO) RTGS No. 1776 / 04.04.002 / 2008 - 2009 April 8, 2009 Chairman and Managing Director / Chief Executive Officer of all banks participating in RTGS @@NBSP@@ Dear Sir, RTGS Transactions @@NBSP@@ The volume of RTGS transactions is increasing rapidly. RTGS settled 1.94 million transactions in the month of March 2009 as against 0.72 million transactions in March 2008. Customer transactions settling in RTGS presently constitute 89 percent of total R
Mar 09, 2009
Banking Companies (Nomination) Rules, 1985 - Acknowledgement of Nomination and indicating the Name of the Nominee in Pass Books / Fixed Deposit Receipts
RBI / 2008-09/ 406 DBOD.No.Leg.BC.114 /09.07.005/2008-09 March 9, 2009 All Scheduled Commercial Banks (Excluding RRBs) @@NBSP@@ Dear Sir, @@NBSP@@ Banking Companies (Nomination) Rules, 1985 – Acknowledgement of Nomination and indicating the Name of the Nominee in Pass Books / Fixed Deposit Receipts @@NBSP@@ It has been brought to our notice that some banks do not have the system of acknowledging the receipt of the duly completed form of nomination, cancellation and /o
RBI / 2008-09/ 406 DBOD.No.Leg.BC.114 /09.07.005/2008-09 March 9, 2009 All Scheduled Commercial Banks (Excluding RRBs) @@NBSP@@ Dear Sir, @@NBSP@@ Banking Companies (Nomination) Rules, 1985 – Acknowledgement of Nomination and indicating the Name of the Nominee in Pass Books / Fixed Deposit Receipts @@NBSP@@ It has been brought to our notice that some banks do not have the system of acknowledging the receipt of the duly completed form of nomination, cancellation and /o
Feb 18, 2009
StCBs/DCCBs - Unclaimed deposits and inoperative / dormant accounts in banks
RBI/2008-09/386 RPCD.CO.RF.BC.No.89 /07.38.01/2008-09 February 18, 2009 All State and Central Co-operative Banks @@NBSP@@ Dear Sir, @@NBSP@@ Unclaimed deposits and inoperative / dormant accounts in banks @@NBSP@@ In view of the increase in the amount of the unclaimed deposits with banks year after year and the inherent risk associated with such deposits, it is felt that banks should play a more pro-active role in finding the whereabouts of the account holders whose ac
RBI/2008-09/386 RPCD.CO.RF.BC.No.89 /07.38.01/2008-09 February 18, 2009 All State and Central Co-operative Banks @@NBSP@@ Dear Sir, @@NBSP@@ Unclaimed deposits and inoperative / dormant accounts in banks @@NBSP@@ In view of the increase in the amount of the unclaimed deposits with banks year after year and the inherent risk associated with such deposits, it is felt that banks should play a more pro-active role in finding the whereabouts of the account holders whose ac
Feb 18, 2009
Credit/Debit Card transactions-Security Issues and Risk mitigation measures
RBI/2008-2009/387 RBI / DPSS No. 1501 / 02.14.003 / 2008-2009 February 18, 2009 The Chairman and Managing Director / Chief Executive Officers All Scheduled Commercial Banks including RRBs / Urban Co-operative Banks / State Co-operative Banks /. District Central Co-operative Banks Madam / Dear Sir Credit/Debit Card transactions- Security Issues and Risk mitigation measures The use of Credit/Debit Cards has been increasing in the country. We have been reviewing various
RBI/2008-2009/387 RBI / DPSS No. 1501 / 02.14.003 / 2008-2009 February 18, 2009 The Chairman and Managing Director / Chief Executive Officers All Scheduled Commercial Banks including RRBs / Urban Co-operative Banks / State Co-operative Banks /. District Central Co-operative Banks Madam / Dear Sir Credit/Debit Card transactions- Security Issues and Risk mitigation measures The use of Credit/Debit Cards has been increasing in the country. We have been reviewing various
Jan 20, 2009
Collateral Free Loans - Micro and Small Enterprises
RBI/2008-09/352RPCD.SME&NFS.BC.No@@NBSP@@84A /06.02.31(P)/2008-09 @@NBSP@@ January 20, 2009 The Chairman/Managing Director All Scheduled Commercial Banks (including RRBs & Local Area Banks) Dear Sir, Collateral Free Loans - Micro and Small Enterprises As you are aware, the High Level Committee appointed by Reserve Bank to suggest measures for improving the delivery system and simplification of procedures for credit to the SSI sector (Chairman: Shri S.L.Kapur)
RBI/2008-09/352RPCD.SME&NFS.BC.No@@NBSP@@84A /06.02.31(P)/2008-09 @@NBSP@@ January 20, 2009 The Chairman/Managing Director All Scheduled Commercial Banks (including RRBs & Local Area Banks) Dear Sir, Collateral Free Loans - Micro and Small Enterprises As you are aware, the High Level Committee appointed by Reserve Bank to suggest measures for improving the delivery system and simplification of procedures for credit to the SSI sector (Chairman: Shri S.L.Kapur)
Jan 14, 2009
USD Denominated Cheques-Improvements in collection process - UCBs
RBI/2008-09/350UBD (PCB). Cir. No. 33/16.26.00/2008-09January 14, 2009The Chief Executive Officers of allAD I and AD II UCBsDear Sir /MadamUSD Denominated Cheques–Improvements in collection process - UCBs Given the number of instances of customer complaints on delay in collection of USD denominated cheques, Reserve Bank conducted a sample study of collection practices followed by banks to explore feasibility of reducing the time lag for collection of such cheques. 2.
RBI/2008-09/350UBD (PCB). Cir. No. 33/16.26.00/2008-09January 14, 2009The Chief Executive Officers of allAD I and AD II UCBsDear Sir /MadamUSD Denominated Cheques–Improvements in collection process - UCBs Given the number of instances of customer complaints on delay in collection of USD denominated cheques, Reserve Bank conducted a sample study of collection practices followed by banks to explore feasibility of reducing the time lag for collection of such cheques. 2.
Dec 19, 2008
StCBs/DCCBs - Disclosing all information relating to processing fees/charges
RBI/2008-09/328RPCD.CO.RF.BC.No.78/07.38.01/2008-09December 19, 2008All State Co-operative Banks (StCBs) andCentral Co-operative Banks (DCCBs)Dear Sir,Disclosing all information relating to processing fees / chargesPlease refer to paragraph 4 of our circular RPCD.CO.RF.BC.No.93/ 07.38.01/2006-07 dated May 16, 2007 regarding complaints about excessive interest charged by banks, wherein State and Central Co-operative Banks were advised to lay down appropriate internal p
RBI/2008-09/328RPCD.CO.RF.BC.No.78/07.38.01/2008-09December 19, 2008All State Co-operative Banks (StCBs) andCentral Co-operative Banks (DCCBs)Dear Sir,Disclosing all information relating to processing fees / chargesPlease refer to paragraph 4 of our circular RPCD.CO.RF.BC.No.93/ 07.38.01/2006-07 dated May 16, 2007 regarding complaints about excessive interest charged by banks, wherein State and Central Co-operative Banks were advised to lay down appropriate internal p
Dec 10, 2008
Guidelines on Fair Practices Code for Lenders - Disclosing all information relating to processing fees / charges
RBI / 2008-09/320 RPCD.CO.RRB.BC.No.75 /03.05.28-B/2008-09 December 10, 2008 All Regional Rural Banks Dear Sir, Guidelines on Fair Practices Code for Lenders- Disclosing all information relating to processing fees / charges Please refer to our circular RPCD.BOS./81/13.33.01/2005-06 dated May 16, 2006 on the captioned subject in respect of which all commercial banks including RRBs were advised to display charges related to certain services in their offices/branches. 2.
RBI / 2008-09/320 RPCD.CO.RRB.BC.No.75 /03.05.28-B/2008-09 December 10, 2008 All Regional Rural Banks Dear Sir, Guidelines on Fair Practices Code for Lenders- Disclosing all information relating to processing fees / charges Please refer to our circular RPCD.BOS./81/13.33.01/2005-06 dated May 16, 2006 on the captioned subject in respect of which all commercial banks including RRBs were advised to display charges related to certain services in their offices/branches. 2.
Dec 10, 2008
Foreign Exchange Management Act, 1999 - Foreign Travel - Mode of payment in Rupees
RBI/2008-09/318A. P. (DIR Series) Circular No. 40A. P. (FL Series) Circular No. 03December 10, 2008ToAll Authorised Dealers Category I & II and Full Fledged Money ChangersMadam / Sir,Foreign Exchange Management Act, 1999 –Foreign Travel – Mode of payment in RupeesAttention of Authorised Dealers Category I & II and Full Fledged Money Changers (FFMCs) is invited to paragraph A.10 of the Annexure to A. P. (DIR Series) Circular No.19 dated October 30, 2000, in ter
RBI/2008-09/318A. P. (DIR Series) Circular No. 40A. P. (FL Series) Circular No. 03December 10, 2008ToAll Authorised Dealers Category I & II and Full Fledged Money ChangersMadam / Sir,Foreign Exchange Management Act, 1999 –Foreign Travel – Mode of payment in RupeesAttention of Authorised Dealers Category I & II and Full Fledged Money Changers (FFMCs) is invited to paragraph A.10 of the Annexure to A. P. (DIR Series) Circular No.19 dated October 30, 2000, in ter
Nov 25, 2008
Guidelines on Fair Practices Code for Lenders- Disclosing all information relating to processing fees / charges
RBI / 2008-09 / 296 DBOD.No.Leg.BC. 86 /09.07.005/2008-09 November 25, 2008 All Scheduled Commercial Banks / All India Financial Institutions (Excluding RRBs) Dear Sir, Guidelines on Fair Practices Code for Lenders- Disclosing all information relating to processing fees / charges Please refer to our Circular DBOD.No.Leg.BC.65 /09.07.005/2006-07 dated March 6, 2007 wherein banks / FIs were advised that loan application forms in respect of all categories of loans irresp
RBI / 2008-09 / 296 DBOD.No.Leg.BC. 86 /09.07.005/2008-09 November 25, 2008 All Scheduled Commercial Banks / All India Financial Institutions (Excluding RRBs) Dear Sir, Guidelines on Fair Practices Code for Lenders- Disclosing all information relating to processing fees / charges Please refer to our Circular DBOD.No.Leg.BC.65 /09.07.005/2006-07 dated March 6, 2007 wherein banks / FIs were advised that loan application forms in respect of all categories of loans irresp
Oct 24, 2008
Savings Bonds now eligible as Collateral for Loans
RBI.No.2008-09/247 DBOD.No.Dir.BC. 66/13.03.00/2008-2009 October 24, 2008 All Scheduled Commercial Banks (excluding RRBs) 7% Savings Bonds 2002, 6.5% Savings Bonds 2003 (Non-taxable) & 8% Savings (Taxable) Bonds 2003 - Collateral facility As you are aware, in terms of relevant Government of India Notifications, Savings Bonds issued under the captioned schemes, are presently not eligible as collateral for loans from banks, financial institutions and non banking fin
RBI.No.2008-09/247 DBOD.No.Dir.BC. 66/13.03.00/2008-2009 October 24, 2008 All Scheduled Commercial Banks (excluding RRBs) 7% Savings Bonds 2002, 6.5% Savings Bonds 2003 (Non-taxable) & 8% Savings (Taxable) Bonds 2003 - Collateral facility As you are aware, in terms of relevant Government of India Notifications, Savings Bonds issued under the captioned schemes, are presently not eligible as collateral for loans from banks, financial institutions and non banking fin
Oct 24, 2008
Relief/Savings Bonds - Rights of Customers
RBI/2008-09/249 Ref DGBA.CDD No H – 3854 / 13.01.299 / 2008-09 October 24, 2008 Kartika 2, 1930 (S) The General Manager State Bank of India and Associate Banks 17 Nationalised Banks The Managing Director Axis Bank Ltd / HDFC Bank Ltd / ICICI Bank Ltd / IDBI Bank Ltd and SHCIL Dear Sir, Relief/Savings Bonds – Rights of Customers Please refer to our Circular No RBI / 2004 / 181 (Ref No DGBA.CO.DT. No. 13.01.299 / H-6252./ 2003-04) dated April 22, 2004 wherein Agency Ban
RBI/2008-09/249 Ref DGBA.CDD No H – 3854 / 13.01.299 / 2008-09 October 24, 2008 Kartika 2, 1930 (S) The General Manager State Bank of India and Associate Banks 17 Nationalised Banks The Managing Director Axis Bank Ltd / HDFC Bank Ltd / ICICI Bank Ltd / IDBI Bank Ltd and SHCIL Dear Sir, Relief/Savings Bonds – Rights of Customers Please refer to our Circular No RBI / 2004 / 181 (Ref No DGBA.CO.DT. No. 13.01.299 / H-6252./ 2003-04) dated April 22, 2004 wherein Agency Ban
Oct 15, 2008
Savings Bonds now eligible as Collateral for Loans
RBI/2008-2009/225 UBD.PCB.Cir. No. 6 /13.05.000/2008-09 October 15@@NBSP@@ , 2008 The Chief Executive Officer of all Primary Scheduled (Urban) Co-op. Banks Dear Sir / Madam, 7% Savings Bonds 2002, 6.5% Savings Bonds 2003 (Non-taxable) & 8% Savings (Taxable) Bonds@@NBSP@@ 2003 - Collateral facility - UCBs As you are aware of, in terms of relevant Government of India Notifications, Savings Bonds issued under the captioned schemes, were not eligible as collateral for
RBI/2008-2009/225 UBD.PCB.Cir. No. 6 /13.05.000/2008-09 October 15@@NBSP@@ , 2008 The Chief Executive Officer of all Primary Scheduled (Urban) Co-op. Banks Dear Sir / Madam, 7% Savings Bonds 2002, 6.5% Savings Bonds 2003 (Non-taxable) & 8% Savings (Taxable) Bonds@@NBSP@@ 2003 - Collateral facility - UCBs As you are aware of, in terms of relevant Government of India Notifications, Savings Bonds issued under the captioned schemes, were not eligible as collateral for
Sep 19, 2008
Payment of interest on accounts frozen by banks
RBI/2008-09/186 DBOD.No.Leg.BC.47/09.07.005/2008-09 September 19, 2008 All Scheduled Commercial Banks (Excluding RRBs) Dear Sir, Payment of interest on accounts frozen by banks As banks are aware, at times they are required to freeze the accounts of customers based on the orders of the enforcement authorities. An issue has been raised regarding payment of interest on such frozen accounts. 2. The issue was examined in consultation with Indian Banks’ Association and ban
RBI/2008-09/186 DBOD.No.Leg.BC.47/09.07.005/2008-09 September 19, 2008 All Scheduled Commercial Banks (Excluding RRBs) Dear Sir, Payment of interest on accounts frozen by banks As banks are aware, at times they are required to freeze the accounts of customers based on the orders of the enforcement authorities. An issue has been raised regarding payment of interest on such frozen accounts. 2. The issue was examined in consultation with Indian Banks’ Association and ban
Aug 22, 2008
Unclaimed Deposits / Inoperative Accounts in banks
RBI / 2008-09 / 138DBOD.No.Leg. BC. 34@@NBSP@@ /09.07.005/2008-09 August @@NBSP@@22, @@NBSP@@2008 All Scheduled Commercial Banks@@NBSP@@@@NBSP@@ (Excluding RRBs) Dear Sir, Unclaimed Deposits / Inoperative Accounts@@NBSP@@ in banks Please refer to our Circular DBOD.No.Com.BC.109/C.408/A-77 dated October 1, 1977 wherein banks were advised that deposit accounts which have not been operated upon over a period, say two years should be segregated and maintained in separate
RBI / 2008-09 / 138DBOD.No.Leg. BC. 34@@NBSP@@ /09.07.005/2008-09 August @@NBSP@@22, @@NBSP@@2008 All Scheduled Commercial Banks@@NBSP@@@@NBSP@@ (Excluding RRBs) Dear Sir, Unclaimed Deposits / Inoperative Accounts@@NBSP@@ in banks Please refer to our Circular DBOD.No.Com.BC.109/C.408/A-77 dated October 1, 1977 wherein banks were advised that deposit accounts which have not been operated upon over a period, say two years should be segregated and maintained in separate
Aug 22, 2008
Display of information by banks - Comprehensive Notice Board
RBI/2008-09/137 DBOD.No. Leg. BC. 33 /09.07.005/2008-09 August 22, 2008 All Scheduled Commercial Banks (excluding RRBs) Dear Sir, Display of information by banks –@@NBSP@@ Comprehensive Notice Board The display of information by banks in their branches is one of the modes of imparting financial education. This display enables customers to make informed decision regarding products and services of the bank and be aware of their rights as also the obligations of the bank
RBI/2008-09/137 DBOD.No. Leg. BC. 33 /09.07.005/2008-09 August 22, 2008 All Scheduled Commercial Banks (excluding RRBs) Dear Sir, Display of information by banks –@@NBSP@@ Comprehensive Notice Board The display of information by banks in their branches is one of the modes of imparting financial education. This display enables customers to make informed decision regarding products and services of the bank and be aware of their rights as also the obligations of the bank
Aug 12, 2008
RBI cautions Public against Fictitious offers of Remitting cheap funds from abroad
RBI/2008-09/126UBD.PCB. Cir . No.6/12.05.000 /2008-09 August 12 , 2008 The Chief Executive Officer of All Primary (Urban) Co-op. Banks Dear Sir/Madam RBI cautions Public against Fictitious offers of Remitting cheap funds from abroad As you may be aware, fictitious lottery and money circulation schemes aimed at defrauding members of the public have come to light from time to time. It is clarified that remittances in any form towards participation in lottery schemes is
RBI/2008-09/126UBD.PCB. Cir . No.6/12.05.000 /2008-09 August 12 , 2008 The Chief Executive Officer of All Primary (Urban) Co-op. Banks Dear Sir/Madam RBI cautions Public against Fictitious offers of Remitting cheap funds from abroad As you may be aware, fictitious lottery and money circulation schemes aimed at defrauding members of the public have come to light from time to time. It is clarified that remittances in any form towards participation in lottery schemes is
Aug 05, 2008
8% Savings (Taxable) Bonds, 2003 - Income Tax Act, 1961 - TDS
RBI/2008-2009/121Ref. DGBA.CDD. No. H - 1311/13.01.299/2008-09August 5, 2008Shravana 14, 1930 (S)The Chairman and Managing DirectorState Bank of India & Associate Banks17 Nationalised BanksAXIS Bank Ltd / HDFC Bank Ltd / ICICI Bank Ltd / IDBI Bank Ltd / & SHCILDear Sir,8% Savings (Taxable) Bonds, 2003 - Income Tax Act, 1961 - TDS Please refer to our circular No. RBI/2007-08/141 with reference No. DGBA.CDD No. H-3024/13.01.299/2007-08 dated September 19, 2007 c
RBI/2008-2009/121Ref. DGBA.CDD. No. H - 1311/13.01.299/2008-09August 5, 2008Shravana 14, 1930 (S)The Chairman and Managing DirectorState Bank of India & Associate Banks17 Nationalised BanksAXIS Bank Ltd / HDFC Bank Ltd / ICICI Bank Ltd / IDBI Bank Ltd / & SHCILDear Sir,8% Savings (Taxable) Bonds, 2003 - Income Tax Act, 1961 - TDS Please refer to our circular No. RBI/2007-08/141 with reference No. DGBA.CDD No. H-3024/13.01.299/2007-08 dated September 19, 2007 c
Jul 23, 2008
Credit Card Operations of Banks
RBI/2008-2009/100 DBOD.FSD.BC.23/24.01.011/2008-09 July@@NBSP@@ 23 , 2008 All Scheduled Commercial Banks (excluding RRBs) Dear Sir Credit Card Operations of Banks Please refer to the Master Circular on Credit Card Operations of banks (Circular No.DBOD.FSD.BC.6/24.01.011/2008-2009) dated July 1, 2008. 2. In this connection, we advise that the Reserve Bank of India had undertaken a study on the credit card operations of banks, based on the complaints received by the Ban
RBI/2008-2009/100 DBOD.FSD.BC.23/24.01.011/2008-09 July@@NBSP@@ 23 , 2008 All Scheduled Commercial Banks (excluding RRBs) Dear Sir Credit Card Operations of Banks Please refer to the Master Circular on Credit Card Operations of banks (Circular No.DBOD.FSD.BC.6/24.01.011/2008-2009) dated July 1, 2008. 2. In this connection, we advise that the Reserve Bank of India had undertaken a study on the credit card operations of banks, based on the complaints received by the Ban
Jul 09, 2008
StCBs/DCCBs - Banking Facilities to Visually Challenged
RBI/2008-09/91 RPCD.CO.RF.No.BC@@NBSP@@ 1/07.06.00/2008-09 July 9, 2008 18 Ashadha, Saka 1930 To All State and Central Co-operative Banks Dear Sir, Banking facilities to the visually challenged It has been brought to our notice that visually challenged persons are facing problems in availing banking facilities. It may be noted that banking facilities including cheque book facility / operation of ATM / locker, etc. cannot be denied to the visually challenged as they ar
RBI/2008-09/91 RPCD.CO.RF.No.BC@@NBSP@@ 1/07.06.00/2008-09 July 9, 2008 18 Ashadha, Saka 1930 To All State and Central Co-operative Banks Dear Sir, Banking facilities to the visually challenged It has been brought to our notice that visually challenged persons are facing problems in availing banking facilities. It may be noted that banking facilities including cheque book facility / operation of ATM / locker, etc. cannot be denied to the visually challenged as they ar
Jun 12, 2008
Banking facilities to the visually challenged - UCBs
RBI/2007-2008/364UBD. CO. BPD. (PCB). No51/09.39.000/2007-08 June 12, 2008 The Chief Executive Officers, All Primary (Urban) Co-operative Banks Dear Sir/ Madam, Banking facilities to the visually challenged - UCBs It has been brought to the notice of the Reserve Bank that visually challenged persons are facing problems in availing banking facilities. It may be noted that banking facilities including cheque book facility / operation of ATM/ locker etc. cannot be denied
RBI/2007-2008/364UBD. CO. BPD. (PCB). No51/09.39.000/2007-08 June 12, 2008 The Chief Executive Officers, All Primary (Urban) Co-operative Banks Dear Sir/ Madam, Banking facilities to the visually challenged - UCBs It has been brought to the notice of the Reserve Bank that visually challenged persons are facing problems in availing banking facilities. It may be noted that banking facilities including cheque book facility / operation of ATM/ locker etc. cannot be denied
Jun 04, 2008
Banking facilities to the visually challenged
RBI / 2007-08 / 358 DBOD.No.Leg BC. 91 /09.07.005/2007-08 June 4, 2008 To All Scheduled Commercial Banks (excluding RRBs) Dear Sir, Banking facilities to the visually challenged It has been brought to our notice that visually challenged persons are facing problems in availing banking facilities. It may be noted that banking facilities including cheque book facility / operation of ATM / locker etc. cannot be denied to the visually challenged as they are legally compete
RBI / 2007-08 / 358 DBOD.No.Leg BC. 91 /09.07.005/2007-08 June 4, 2008 To All Scheduled Commercial Banks (excluding RRBs) Dear Sir, Banking facilities to the visually challenged It has been brought to our notice that visually challenged persons are facing problems in availing banking facilities. It may be noted that banking facilities including cheque book facility / operation of ATM / locker etc. cannot be denied to the visually challenged as they are legally compete
May 30, 2008
Foreign Exchange Management (Deposit) Regulations, 2000 - Credit to Non Resident (External) Rupee Accounts
RBI/2007-2008/343A. P. (DIR Series) Circular No.@@NBSP@@45May 30,@@NBSP@@ 2008To,All Category – I Authorised Dealer banks and Authorised BanksMadam / Sir,Foreign Exchange Management (Deposit) Regulations, 2000 –Credit to Non Resident (External) Rupee AccountsAttention of Authorised Dealer Category - I (AD Category – I) banks is invited to paragraph 3 of Schedule I to the Foreign Exchange Management (Deposit) Regulations, 2000 [Notification No. FEMA 5/2000-RB dated May
RBI/2007-2008/343A. P. (DIR Series) Circular No.@@NBSP@@45May 30,@@NBSP@@ 2008To,All Category – I Authorised Dealer banks and Authorised BanksMadam / Sir,Foreign Exchange Management (Deposit) Regulations, 2000 –Credit to Non Resident (External) Rupee AccountsAttention of Authorised Dealer Category - I (AD Category – I) banks is invited to paragraph 3 of Schedule I to the Foreign Exchange Management (Deposit) Regulations, 2000 [Notification No. FEMA 5/2000-RB dated May
May 14, 2008
Claims secured by residential property - Change in limits for risk weights
RBI/2007–08/320 DBOD.No.BP.BC. 83/21.06.001/2007-08 May 14, 2008 The Chairman and Chief Executive Officer All Commercial Banks (excluding Local Area Banks and Regional Rural Banks) Dear Sir, Claims secured by residential property – Change in limits for risk weights Please refer to the paragraph 5.10 of our circular DBDO.No.BP.BC.90/20.06.001/ 2006-07 dated April 27, 2007 on ‘Guidelines for implementation of the New Capital Adequacy Framework’, and also items Nos. [(A)
RBI/2007–08/320 DBOD.No.BP.BC. 83/21.06.001/2007-08 May 14, 2008 The Chairman and Chief Executive Officer All Commercial Banks (excluding Local Area Banks and Regional Rural Banks) Dear Sir, Claims secured by residential property – Change in limits for risk weights Please refer to the paragraph 5.10 of our circular DBDO.No.BP.BC.90/20.06.001/ 2006-07 dated April 27, 2007 on ‘Guidelines for implementation of the New Capital Adequacy Framework’, and also items Nos. [(A)
May 14, 2008
Settlement of claims in respect of missing persons
RBI/2007-08/319 RPCD.CO.RF.BC.No.70/07.38.01/2007-08 May14, 2008 All State and District Central Co-operative Banks Dear Sir, Settlement of claims in respect of missing persons A query has been raised regarding the system which should be followed by banks in case a claim is received from a nominee / legal heirs for settlement of claim in respect of missing persons. 2. The settlement of claims in respect of missing persons would be governed by the provisions of Section
RBI/2007-08/319 RPCD.CO.RF.BC.No.70/07.38.01/2007-08 May14, 2008 All State and District Central Co-operative Banks Dear Sir, Settlement of claims in respect of missing persons A query has been raised regarding the system which should be followed by banks in case a claim is received from a nominee / legal heirs for settlement of claim in respect of missing persons. 2. The settlement of claims in respect of missing persons would be governed by the provisions of Section
May 13, 2008
StCBs/DCCBs - Customer Charges for use of ATMs for Cash Withdrawal/Balance Enquiry
RBI/2007-2008/318 RPCD.CO.RF.BC.No. 69 / 07.06.00 / 2007-08 May 13, 2008 23 Vaishakha, Saka 1930 To All State and Central Co-operative Banks Dear Sir, Customer charges for use of ATMs for cash withdrawal and balance enquiry Automated Teller Machines (ATMs) have gained prominence as a delivery channel for banking transactions in India. Banks have been deploying ATMs to increase their reach. While ATMs facilitate a variety of banking transactions for customers, their ma
RBI/2007-2008/318 RPCD.CO.RF.BC.No. 69 / 07.06.00 / 2007-08 May 13, 2008 23 Vaishakha, Saka 1930 To All State and Central Co-operative Banks Dear Sir, Customer charges for use of ATMs for cash withdrawal and balance enquiry Automated Teller Machines (ATMs) have gained prominence as a delivery channel for banking transactions in India. Banks have been deploying ATMs to increase their reach. While ATMs facilitate a variety of banking transactions for customers, their ma
May 02, 2008
Settlement of claims in respect of missing persons
RBI/2007-08/308 DBOD.No.Leg. BC.80 /09.07.005/2007-08 May 2, 2008 All Scheduled Commercial Banks (Excluding RRBs) Dear Sir, Settlement of claims in respect of missing persons A query has been raised regarding the system which should be followed by banks in case a claim is received from a nominee / legal heirs for settlement of claim in respect of missing persons. 2. The settlement of claims in respect of missing persons would be governed by the provisions of Section 1
RBI/2007-08/308 DBOD.No.Leg. BC.80 /09.07.005/2007-08 May 2, 2008 All Scheduled Commercial Banks (Excluding RRBs) Dear Sir, Settlement of claims in respect of missing persons A query has been raised regarding the system which should be followed by banks in case a claim is received from a nominee / legal heirs for settlement of claim in respect of missing persons. 2. The settlement of claims in respect of missing persons would be governed by the provisions of Section 1
May 02, 2008
Grievance Redressal Mechanism in banks
RBI/2007-08/309 DBOD.No.Leg BC.81/09.07.005/2007-08 May 2, 2008 To All Scheduled Commercial Banks (excluding RRBs) Dear Sir , Grievance Redressal Mechanism in banks Please refer to our Circular DBOD.No.Leg BC.60/09.07.005/2006-07 dated February 22, 2007 wherein instructions were issued to banks regarding analysis and disclosure of complaints. In this connection, it may be mentioned that a proper analysis and disclosure of complaints would be possible only if there is
RBI/2007-08/309 DBOD.No.Leg BC.81/09.07.005/2007-08 May 2, 2008 To All Scheduled Commercial Banks (excluding RRBs) Dear Sir , Grievance Redressal Mechanism in banks Please refer to our Circular DBOD.No.Leg BC.60/09.07.005/2006-07 dated February 22, 2007 wherein instructions were issued to banks regarding analysis and disclosure of complaints. In this connection, it may be mentioned that a proper analysis and disclosure of complaints would be possible only if there is
Apr 24, 2008
Recovery Agents engaged by Banks
RBI/2007-2008/296DBOD.No.Leg.BC.75 /09.07.005/2007-08April 24, 2008All Scheduled Commercial Banks(Excluding RRBs)Dear Sir, Mid-Term Review of the Annual Policy for the year 2007- 08 –Recovery Agents engaged by banks Please refer to the paragraph 172 and 173 of the mid-term review of the Annual Policy for the year 2007-08, a copy of which is enclosed. In view of the rise in the number of disputes and litigations against banks for engaging recovery agents in the recent
RBI/2007-2008/296DBOD.No.Leg.BC.75 /09.07.005/2007-08April 24, 2008All Scheduled Commercial Banks(Excluding RRBs)Dear Sir, Mid-Term Review of the Annual Policy for the year 2007- 08 –Recovery Agents engaged by banks Please refer to the paragraph 172 and 173 of the mid-term review of the Annual Policy for the year 2007-08, a copy of which is enclosed. In view of the rise in the number of disputes and litigations against banks for engaging recovery agents in the recent
Apr 15, 2008
UCBs - Cheque Collection Policy
RBI/2007-2008/281UBD (PCB) BPD Cir No 40/ 09.39.000/ 2007-08April 15, 2008 ToThe Chief Executive Officers ofAll Scheduled Primary (Urban) Co-operative banks Dear Sir, Committee on Procedures and Performance Audit on Public Services (CPPAPS)- Formulating policy for (i) Immediate Credit of local / outstation cheques (ii) Time Frame for Collection of local / outstation cheques and (iii) Interest Payment for delayed collectionAs you are aware, Reserve Bank has been issuin
RBI/2007-2008/281UBD (PCB) BPD Cir No 40/ 09.39.000/ 2007-08April 15, 2008 ToThe Chief Executive Officers ofAll Scheduled Primary (Urban) Co-operative banks Dear Sir, Committee on Procedures and Performance Audit on Public Services (CPPAPS)- Formulating policy for (i) Immediate Credit of local / outstation cheques (ii) Time Frame for Collection of local / outstation cheques and (iii) Interest Payment for delayed collectionAs you are aware, Reserve Bank has been issuin
Apr 10, 2008
Mandatory electronic payment of tax by certain Categories of taxpayers w.e.f. 1.4.2008
RBI/2007-08/280 DGBA.GAD. No. H. 10875 / 42.01.038 /2007-08 April 10, 2008 The Chairman & Managing Director/Managing Director State Bank of India and its Associates/ All Nationalised banks/ Axis Bank Ltd/ HDFC Bank Ltd/ ICICI Bank Ltd/ IDBI Ltd/ J&K Bank Ltd. Dear Sir, Mandatory electronic payment of tax by certain Categories of taxpayers w.e.f. 1.4.2008 As you are aware, the Central Board of Direct Taxes vide their Notification No. 34/2008 dated 13-3-2008 (co
RBI/2007-08/280 DGBA.GAD. No. H. 10875 / 42.01.038 /2007-08 April 10, 2008 The Chairman & Managing Director/Managing Director State Bank of India and its Associates/ All Nationalised banks/ Axis Bank Ltd/ HDFC Bank Ltd/ ICICI Bank Ltd/ IDBI Ltd/ J&K Bank Ltd. Dear Sir, Mandatory electronic payment of tax by certain Categories of taxpayers w.e.f. 1.4.2008 As you are aware, the Central Board of Direct Taxes vide their Notification No. 34/2008 dated 13-3-2008 (co
Mar 10, 2008
Customer charges for use of ATMs for cash withdrawal and balance enquiry
RBI/2007-2008/260 DPSS No.1405 / 02.10.02 / 2007-2008 March 10, 2008 The Chairman / Chief Executive Officer (All Scheduled commercial banks including RRBs) Dear Sir Customer charges for use of ATMs for cash withdrawal and balance enquiry 1. Automated Teller Machines (ATMs) have gained prominence as a delivery channel for banking transactions in India. Banks have been deploying ATMs to increase their reach. While ATMs facilitate a variety of banking transactions for cu
RBI/2007-2008/260 DPSS No.1405 / 02.10.02 / 2007-2008 March 10, 2008 The Chairman / Chief Executive Officer (All Scheduled commercial banks including RRBs) Dear Sir Customer charges for use of ATMs for cash withdrawal and balance enquiry 1. Automated Teller Machines (ATMs) have gained prominence as a delivery channel for banking transactions in India. Banks have been deploying ATMs to increase their reach. While ATMs facilitate a variety of banking transactions for cu
Feb 27, 2008
Repayment of 6.5% Savings Bonds, 2003 (Non Taxable)
RBI Circular No. 249/2007-2008Ref No DGBA.CDD / H- 9362 / 13.04.137 / 2007 - 08February 27, 2008 Phalguna 8, 1929 (Saka)The General ManagerState Bank of India and Associate Banksand 17 Nationalised BanksICICI Bank Ltd. / IDBI Ltd./ HDFC Bank Ltd / Axis Bank Ltd.Stock Holding Corporation of India LtdDear Sir,Repayment of 6.5% Savings Bonds, 2003 (Non Taxable) Please refer to our Loan Circular CO.DT. 13.01.298 / H-3566/2002-03 dated March 15, 2003 regarding issue of 6.5
RBI Circular No. 249/2007-2008Ref No DGBA.CDD / H- 9362 / 13.04.137 / 2007 - 08February 27, 2008 Phalguna 8, 1929 (Saka)The General ManagerState Bank of India and Associate Banksand 17 Nationalised BanksICICI Bank Ltd. / IDBI Ltd./ HDFC Bank Ltd / Axis Bank Ltd.Stock Holding Corporation of India LtdDear Sir,Repayment of 6.5% Savings Bonds, 2003 (Non Taxable) Please refer to our Loan Circular CO.DT. 13.01.298 / H-3566/2002-03 dated March 15, 2003 regarding issue of 6.5
Nov 19, 2007
Guardians appointed by District Courts/Local Level Committees can open/operate bank accounts of certain categories of Disabled Persons
RBI/2007-2008/ 189DBOD.No.Leg.BC. 51 /09.07.005/2007-08November 19, 2007All Scheduled Commercial Banks(Excluding RRBs)Dear Sir,Legal Guardianship Certificate issued under the National TrustAct, 1999 empowering the disabled persons with autism,cerebral palsy, mental retardation and multiple disabilitiesWe have been advised by the National Trust for the Welfare of Persons with Autism, Cerebral Palsy, Mental Retardation and Multiple Disabilities (the Trust) that a questi
RBI/2007-2008/ 189DBOD.No.Leg.BC. 51 /09.07.005/2007-08November 19, 2007All Scheduled Commercial Banks(Excluding RRBs)Dear Sir,Legal Guardianship Certificate issued under the National TrustAct, 1999 empowering the disabled persons with autism,cerebral palsy, mental retardation and multiple disabilitiesWe have been advised by the National Trust for the Welfare of Persons with Autism, Cerebral Palsy, Mental Retardation and Multiple Disabilities (the Trust) that a questi
Nov 12, 2007
Misuse of banknotes
RBI/2007-2008/183 UBD.CO. BPD. (PCB). No.20 /12.05.001/2007-08 November 12 , 2007 CEOs of All Primary (Urban) Co-operative Banks Dear Sir /Madam, Misuse of banknotes Please refer to the directive issued to all urban co-operative banks under Section 35A of the Banking Regulations Act, 1949(AACS) vide UBD. No. Dir.2/13.01.00/2001-2002 dated January 9, 2002 on stapling of notes packets and misuse of banknotes. 2. It has been brought to the Bank's notice that banks,
RBI/2007-2008/183 UBD.CO. BPD. (PCB). No.20 /12.05.001/2007-08 November 12 , 2007 CEOs of All Primary (Urban) Co-operative Banks Dear Sir /Madam, Misuse of banknotes Please refer to the directive issued to all urban co-operative banks under Section 35A of the Banking Regulations Act, 1949(AACS) vide UBD. No. Dir.2/13.01.00/2001-2002 dated January 9, 2002 on stapling of notes packets and misuse of banknotes. 2. It has been brought to the Bank's notice that banks,
Sep 19, 2007
8% Savings (Taxable) Bonds, 2003 - Income Tax Act. 1961 - TDS
RBI/2007-08/141 Ref DGBA.CDD No H - 3024 /13.01.299 / 2007-08 September 19, 2007 Bhadra 28, 1929 (S) The General Manager State Bank of India & 17 Nationalised Banks ICICI Bank Ltd., IDBI Bank Ltd. HDFC Bank Ltd. AXIS Bank Ltd & SHCIL Dear Sir 8% Savings (Taxable) Bonds, 2003 - Income Tax Act. 1961 - TDS In continuation of our Circular DGBA.CDD.No.H-17134/13.01.299/2006-07 dated May 31, 2007 on the captioned subject, we are appending below the clarifications gi
RBI/2007-08/141 Ref DGBA.CDD No H - 3024 /13.01.299 / 2007-08 September 19, 2007 Bhadra 28, 1929 (S) The General Manager State Bank of India & 17 Nationalised Banks ICICI Bank Ltd., IDBI Bank Ltd. HDFC Bank Ltd. AXIS Bank Ltd & SHCIL Dear Sir 8% Savings (Taxable) Bonds, 2003 - Income Tax Act. 1961 - TDS In continuation of our Circular DGBA.CDD.No.H-17134/13.01.299/2006-07 dated May 31, 2007 on the captioned subject, we are appending below the clarifications gi
Sep 03, 2007
Branch Level Customer Service Committees
RBI/2007-2008/128 DBOD.No.Leg.BC.30 /09.07.005/2007-08 September 3, 2007 All Scheduled Commercial Banks (Excluding RRBs) Dear Sir, Branch Level Customer Service Committees In terms of recommendation no. 172 of the Working Group on Customer Service in Banks (Talwar Committee), banks were advised to establish customer service committees at branch level. Further, in terms of recommendation no. 3.68 of the Committee on Customer Service in Banks (Goiporia Committee), banks
RBI/2007-2008/128 DBOD.No.Leg.BC.30 /09.07.005/2007-08 September 3, 2007 All Scheduled Commercial Banks (Excluding RRBs) Dear Sir, Branch Level Customer Service Committees In terms of recommendation no. 172 of the Working Group on Customer Service in Banks (Talwar Committee), banks were advised to establish customer service committees at branch level. Further, in terms of recommendation no. 3.68 of the Committee on Customer Service in Banks (Goiporia Committee), banks
Aug 30, 2007
Settlement of PPF Claims of Subscribers who go missing
RBI/2007-2008/125DGBA.CDD.H-2281/15.02.001/2007-08August 30, 2007 ToThe Chairman and Managing Director/Managing DirectorGovernment Accounts Department, Head OfficeState Bank of India and its AssociatesAllahabad Bank / Bank of Baroda / Bank of India / Bank of Maharashtra /Canara Bank / Central Bank of India / Corporation Bank / Dena Bank / Indian Bank /Indian Overseas Bank / Punjab National Bank / Syndicate Bank /UCO Bank /Union Bank of India / United Bank of India / V
RBI/2007-2008/125DGBA.CDD.H-2281/15.02.001/2007-08August 30, 2007 ToThe Chairman and Managing Director/Managing DirectorGovernment Accounts Department, Head OfficeState Bank of India and its AssociatesAllahabad Bank / Bank of Baroda / Bank of India / Bank of Maharashtra /Canara Bank / Central Bank of India / Corporation Bank / Dena Bank / Indian Bank /Indian Overseas Bank / Punjab National Bank / Syndicate Bank /UCO Bank /Union Bank of India / United Bank of India / V
Aug 22, 2007
Banks to Furnish Copy of Loan Agreement
RBI/2007-08/119 DBOD.No.Leg.BC. 28 /09.07.005/2007-08August 22, 2007All Scheduled Commercial Banks / All India Financial Institutions(Excluding RRBs)Dear Sir,Guidelines on Fair Practices Code for Lenders - Furnishing copy of loan agreementPlease refer to our Circular DBOD. Leg. No.BC. 104 /09.07.007/2002-03 dated May 5, 2003 wherein guidelines were issued to banks / FIs for framing the Fair Practices Code for Lenders.2. In terms of Para 2 (ii) (c) of the above Circula
RBI/2007-08/119 DBOD.No.Leg.BC. 28 /09.07.005/2007-08August 22, 2007All Scheduled Commercial Banks / All India Financial Institutions(Excluding RRBs)Dear Sir,Guidelines on Fair Practices Code for Lenders - Furnishing copy of loan agreementPlease refer to our Circular DBOD. Leg. No.BC. 104 /09.07.007/2002-03 dated May 5, 2003 wherein guidelines were issued to banks / FIs for framing the Fair Practices Code for Lenders.2. In terms of Para 2 (ii) (c) of the above Circula
May 24, 2007
Amendments to the Banking Ombudsman Scheme, 2006
CSD.BOS. 4638 /13.01.01/2006-07May 24, 2007@@NBSP@@In exercise of the powers conferred by Section 35A of the Banking Regulation Act, 1949 (10 of 1949) and in partial modification of its Notification Ref. RPCD.BOS.No.441/13.01.01/2005-06 dated December 26, 2005, the Reserve Bank of India hereby amends the Banking Ombudsman Scheme, 2006 to the extent specified in the Annex hereto. These amendments shall come into force with immediate effect. The Reserve Bank hereby dire
CSD.BOS. 4638 /13.01.01/2006-07May 24, 2007@@NBSP@@In exercise of the powers conferred by Section 35A of the Banking Regulation Act, 1949 (10 of 1949) and in partial modification of its Notification Ref. RPCD.BOS.No.441/13.01.01/2005-06 dated December 26, 2005, the Reserve Bank of India hereby amends the Banking Ombudsman Scheme, 2006 to the extent specified in the Annex hereto. These amendments shall come into force with immediate effect. The Reserve Bank hereby dire
May 18, 2007
StCBs/DCCBs - Safe Deposit Locker/Safe Custody Article Facility and Access to Safe Deposit Lockers/Return of Safe Custody Articles
RBI/2006-2007/400 RPCD.CO.RF.BC No. 95/07.38.01/2006-07 May 18, 2007All State and Central Co-operative Banks Dear Sir,Extension of Safe Deposit Locker / Safe Custody Article Facility and Access to Safe Deposit Lockers / Return of Safe Custody Articles by banks. The Committee on Procedures and Performance Audit on Public Services (CPPAPS) had made some recommendations for easy operation of lockers. We have reviewed all the guidelines issued by us on various issues rela
RBI/2006-2007/400 RPCD.CO.RF.BC No. 95/07.38.01/2006-07 May 18, 2007All State and Central Co-operative Banks Dear Sir,Extension of Safe Deposit Locker / Safe Custody Article Facility and Access to Safe Deposit Lockers / Return of Safe Custody Articles by banks. The Committee on Procedures and Performance Audit on Public Services (CPPAPS) had made some recommendations for easy operation of lockers. We have reviewed all the guidelines issued by us on various issues rela
May 07, 2007
Complaints about excessive interest charged by banks
RBI/2006-2007/377DBOD No. Dir.BC.93/ 13.03.00/2006-07May 7, 2007All Commercial Banks (Excluding RRBs)Dear SirComplaints about excessive interest charged by banksPlease refer to paragraph 168 of the Annual Policy Statement for the year 2007-08 (copy enclosed).2. The Reserve Bank and Banking Ombudsmans' offices have been receiving several complaints regarding levying of excessive interest and charges on certain loans and advances. In this connection, a reference is invi
RBI/2006-2007/377DBOD No. Dir.BC.93/ 13.03.00/2006-07May 7, 2007All Commercial Banks (Excluding RRBs)Dear SirComplaints about excessive interest charged by banksPlease refer to paragraph 168 of the Annual Policy Statement for the year 2007-08 (copy enclosed).2. The Reserve Bank and Banking Ombudsmans' offices have been receiving several complaints regarding levying of excessive interest and charges on certain loans and advances. In this connection, a reference is invi
Apr 30, 2007
SCSS, 2004 -Rate of Iinterest in Death Cases.
RBI/2006-2007/360DGBA.CDD. H-15824/15.15.001/2006-07April 30, 2007The General ManagerGovernment Accounts Department, Head OfficeState Bank of India / State Bank of Indore / State Bank of PatialaState Bank of Bikaner & Jaipur / State Bank of SaurashtraState Bank of Travancore / State Bank of Hyderabad / State Bank of MysoreAllahabad Bank / Bank of Baroda / Bank of India / Bank of Maharashtra/Canara Bank / Central Bank of India / Corporation Bank / Dena Bank / India
RBI/2006-2007/360DGBA.CDD. H-15824/15.15.001/2006-07April 30, 2007The General ManagerGovernment Accounts Department, Head OfficeState Bank of India / State Bank of Indore / State Bank of PatialaState Bank of Bikaner & Jaipur / State Bank of SaurashtraState Bank of Travancore / State Bank of Hyderabad / State Bank of MysoreAllahabad Bank / Bank of Baroda / Bank of India / Bank of Maharashtra/Canara Bank / Central Bank of India / Corporation Bank / Dena Bank / India
Apr 18, 2007
Introduction of ‘Protected Disclosures Scheme for Private Sector and Foreign banks'
RBI/2006-2007/328 DO DBS .FrMC No. BC 5 /23.02.011 /2006-07 April 18, 2007 All Private Sector and Foreign Banks operating in India Introduction of ‘Protected Disclosures Scheme for Private Sector and Foreign banks' The Government of India, vide its Resolution dated April 21, 2004 had authorized the Central Vigilance Commission (CVC) as the 'Designated Agency' to receive written complaints for disclosure on any allegation of corruption or misuse of office by any employ
RBI/2006-2007/328 DO DBS .FrMC No. BC 5 /23.02.011 /2006-07 April 18, 2007 All Private Sector and Foreign Banks operating in India Introduction of ‘Protected Disclosures Scheme for Private Sector and Foreign banks' The Government of India, vide its Resolution dated April 21, 2004 had authorized the Central Vigilance Commission (CVC) as the 'Designated Agency' to receive written complaints for disclosure on any allegation of corruption or misuse of office by any employ
Apr 17, 2007
Safe Deposit Lockers/Articles in Safe Custody
Draft Circular on Safe Deposit LockersRBI/2006-2007/325 DBOD.No.Leg.BC.78 /09.07.005/2006-07April 17, 2007ToAll Scheduled Commercial Banks (excluding RRBs)Dear Sir,Extension of Safe Deposit Locker / Safe CustodyArticle Facility and Access to Safe Deposit Lockers /Return of Safe Custody Articles by banks. The Committee on Procedures and Performance Audit on Public Services (CPPAPS) had made some recommendations for easy operation of lockers. We have reviewed all the gu
Draft Circular on Safe Deposit LockersRBI/2006-2007/325 DBOD.No.Leg.BC.78 /09.07.005/2006-07April 17, 2007ToAll Scheduled Commercial Banks (excluding RRBs)Dear Sir,Extension of Safe Deposit Locker / Safe CustodyArticle Facility and Access to Safe Deposit Lockers /Return of Safe Custody Articles by banks. The Committee on Procedures and Performance Audit on Public Services (CPPAPS) had made some recommendations for easy operation of lockers. We have reviewed all the gu
Apr 12, 2007
StCBs/DCCBs - Nomination Facility in Single Deposit Accounts
RBI/2006-2007/318 RPCD.CO.RF. BC.No. 70 /07.38.01/2006-07April 12, 2007The Chairmen/CEOs All State and District Central Co-operative BanksDear Sir,Nomination Facility in Single Deposit Accounts Please refer to Paragraph 9 of the circular RPCD.CO.RF.BC.No.12/07.38.01/ 2005-06 dated July 12, 2005 on the above subject wherein banks were advised to give wide publicity and provide guidance to deposit account holders on the benefits of nomination facility and the survivorsh
RBI/2006-2007/318 RPCD.CO.RF. BC.No. 70 /07.38.01/2006-07April 12, 2007The Chairmen/CEOs All State and District Central Co-operative BanksDear Sir,Nomination Facility in Single Deposit Accounts Please refer to Paragraph 9 of the circular RPCD.CO.RF.BC.No.12/07.38.01/ 2005-06 dated July 12, 2005 on the above subject wherein banks were advised to give wide publicity and provide guidance to deposit account holders on the benefits of nomination facility and the survivorsh
Apr 09, 2007
Rounding off Transactions to the nearest rupee
RBI/2006-2007/315 RPCD.CO.RF.BC.No.67 /07.02.01/2006-07 April 9, 2007 All State and Central Co-operative Banks Dear Sir Rounding off Transactions to the nearest rupee Please refer to our circular RPCD.No.RF.BC.68/D.1-90-91 dated January 1, 1991, in terms of which banks were advised that all transactions, including payment of interest on deposits/charging of interest on advances, should be rounded off to the nearest rupee; i.e. fraction of 50 paise and above shall be r
RBI/2006-2007/315 RPCD.CO.RF.BC.No.67 /07.02.01/2006-07 April 9, 2007 All State and Central Co-operative Banks Dear Sir Rounding off Transactions to the nearest rupee Please refer to our circular RPCD.No.RF.BC.68/D.1-90-91 dated January 1, 1991, in terms of which banks were advised that all transactions, including payment of interest on deposits/charging of interest on advances, should be rounded off to the nearest rupee; i.e. fraction of 50 paise and above shall be r
Apr 05, 2007
Nomination Facility in Single Deposit Accounts
RBI/2006-2007/310DBOD.No.Leg BC. 75 /09.07.005/2006-07April 5, 2007All Scheduled Commercial Banks (excluding RRBs)Dear Sir,Nomination Facility in Single Deposit Accounts Please refer to Para 9 of our Circular DBOD. No. BC.95/09.07.005/2004-05 dated June 9, 2005 on the above subject wherein banks were advised to give wide publicity and provide guidance to deposit account holders on the benefits of nomination facility and the survivorship clause. We feel that despite th
RBI/2006-2007/310DBOD.No.Leg BC. 75 /09.07.005/2006-07April 5, 2007All Scheduled Commercial Banks (excluding RRBs)Dear Sir,Nomination Facility in Single Deposit Accounts Please refer to Para 9 of our Circular DBOD. No. BC.95/09.07.005/2004-05 dated June 9, 2005 on the above subject wherein banks were advised to give wide publicity and provide guidance to deposit account holders on the benefits of nomination facility and the survivorship clause. We feel that despite th
Mar 30, 2007
Rounding off cheques to the nearest rupee
RBI.No.2006-2007/299DBOD. Dir. BC. 70/13.01.01/ 2006-07March 30, 2007All Commercial Banks (excluding RRBs)Dear SirRounding off cheques to the nearest rupee Please refer to paragraph 19 of our Master Circular DBOD Dir. BC. 6/13.03.00/2006-07dated July 1, 2006 on 'Interest Rates on Deposits', in terms of which banks were advised that all transactions, including payment of interest on deposits/charging of interest on advances, should be rounded off to the nearest rupee;
RBI.No.2006-2007/299DBOD. Dir. BC. 70/13.01.01/ 2006-07March 30, 2007All Commercial Banks (excluding RRBs)Dear SirRounding off cheques to the nearest rupee Please refer to paragraph 19 of our Master Circular DBOD Dir. BC. 6/13.03.00/2006-07dated July 1, 2006 on 'Interest Rates on Deposits', in terms of which banks were advised that all transactions, including payment of interest on deposits/charging of interest on advances, should be rounded off to the nearest rupee;
Mar 06, 2007
Guidelines on Fair Practices Code for Lenders
RBI/2006-2007/280 DBOD.No.Leg.BC.65 /09.07.005/2006-07March 6, 2007All Scheduled Commercial Banks / All India Financial Institutions(Excluding RRBs) Dear Sir,Guidelines on Fair Practices Code for LendersPlease refer to our Circular DBOD. Leg. No.BC. 104 /09.07.007/2002-03 dated May 5, 2003 wherein guidelines were issued to banks / FIs for framing the Fair Practices Code for Lenders.2. In terms of Para 2 (i) (a) of the above Circular, banks / FIs were advised that
RBI/2006-2007/280 DBOD.No.Leg.BC.65 /09.07.005/2006-07March 6, 2007All Scheduled Commercial Banks / All India Financial Institutions(Excluding RRBs) Dear Sir,Guidelines on Fair Practices Code for LendersPlease refer to our Circular DBOD. Leg. No.BC. 104 /09.07.007/2002-03 dated May 5, 2003 wherein guidelines were issued to banks / FIs for framing the Fair Practices Code for Lenders.2. In terms of Para 2 (i) (a) of the above Circular, banks / FIs were advised that
Feb 21, 2007
Doorstep Banking - Section 23 of Banking Regulation Act, 1949
RBI/2006-2007/262DBOD.No.BL.BC. 59 /22.01.010 /2006-2007February 21, 2007Phalguna 2, 1928 (S)All Scheduled Commercial Banks(excluding RRBs)Dear SirSection 23 of Banking Regulation Act, 1949 – Doorstep BankingPlease refer to our circular DBOD.No.BL.BC.86/22.01.001/2004-2005 dated April 30, 2005 on the above subject, in terms of which banks were advised to formulate a scheme with the approval of their Boards, for providing services at the premises of a customer and subm
RBI/2006-2007/262DBOD.No.BL.BC. 59 /22.01.010 /2006-2007February 21, 2007Phalguna 2, 1928 (S)All Scheduled Commercial Banks(excluding RRBs)Dear SirSection 23 of Banking Regulation Act, 1949 – Doorstep BankingPlease refer to our circular DBOD.No.BL.BC.86/22.01.001/2004-2005 dated April 30, 2005 on the above subject, in terms of which banks were advised to formulate a scheme with the approval of their Boards, for providing services at the premises of a customer and subm
Feb 02, 2007
Report of the Working Group to formulate a scheme for ensuring reasonableness of bank charges
RBI/2006-2007/245 DBOD.No.Dir.BC. 56 /13.03.00/2006-2007 February 2, 2007All Scheduled Commercial Banks (excluding RRBs) Dear Sir, Report of the Working Group to formulate a scheme for ensuring reasonableness of bank charges As banks may be aware, as announced in the Annual Policy Statement for the year 2006-2007, in order to ensure fair practices in banking services, Reserve Bank of India had constituted a Working Group to formulate a scheme for ensuring reasonablene
RBI/2006-2007/245 DBOD.No.Dir.BC. 56 /13.03.00/2006-2007 February 2, 2007All Scheduled Commercial Banks (excluding RRBs) Dear Sir, Report of the Working Group to formulate a scheme for ensuring reasonableness of bank charges As banks may be aware, as announced in the Annual Policy Statement for the year 2006-2007, in order to ensure fair practices in banking services, Reserve Bank of India had constituted a Working Group to formulate a scheme for ensuring reasonablene
Jan 31, 2007
Clean Note Policy - Stapling of Note Packets
RBI/2006-2007/241 RPCD.CO.RF.BC No.43/ 07.38.03/2006-07 January 31, 2007 All State Co-operative Banks/ District Central Co-operative Banks Dear Sir Clean Note Policy - Stapling of Note Packets It is observed that despite instructions issued by the Reserve bank of India, banks still continue to follow the practice of stapling of note packets. This practice, apart from damaging notes, reduces the life span of notes and renders it difficult for customers to open note pac
RBI/2006-2007/241 RPCD.CO.RF.BC No.43/ 07.38.03/2006-07 January 31, 2007 All State Co-operative Banks/ District Central Co-operative Banks Dear Sir Clean Note Policy - Stapling of Note Packets It is observed that despite instructions issued by the Reserve bank of India, banks still continue to follow the practice of stapling of note packets. This practice, apart from damaging notes, reduces the life span of notes and renders it difficult for customers to open note pac
Dec 28, 2006
Cheque Drop Facility-UCBs
RBI /2006-2007/222 UBD.PCB. Cir.No. 25/09.39.000/06-07December 28, 2006The Chief Executive Officer of All Primary (Urban) Co-operative BanksDear Sir/Madam, Cheque Drop Box Facility and the Facility for Acknowledgement of Cheques-UCBs Reserve Bank of India / Banking Ombudsmen have been receiving complaints that many bank branches are not accepting cheques at the counters and are compelling the customers to drop the cheques in the cheque drop boxes. 2. Banks are advised
RBI /2006-2007/222 UBD.PCB. Cir.No. 25/09.39.000/06-07December 28, 2006The Chief Executive Officer of All Primary (Urban) Co-operative BanksDear Sir/Madam, Cheque Drop Box Facility and the Facility for Acknowledgement of Cheques-UCBs Reserve Bank of India / Banking Ombudsmen have been receiving complaints that many bank branches are not accepting cheques at the counters and are compelling the customers to drop the cheques in the cheque drop boxes. 2. Banks are advised
Dec 26, 2006
Cheque Drop Box Facility and the facility for acknowledgement of cheques
RBI/2006-07/221 RPCD.CO.RF.BC.NO./40/07.40.06/2006-07 December 26, 2006The Chairmen/ CEOs of all State/Central Co-operative BanksDear Sir, Cheque Drop Box Facility and the facility for acknowledgement of cheques. Reserve Bank of India / Banking Ombudsmen have been receiving complaints that many bank branches are not accepting cheques at the counters and are compelling the customers to drop the cheques in the Cheque Drop Box. 2. It is, therefore, advised that customers
RBI/2006-07/221 RPCD.CO.RF.BC.NO./40/07.40.06/2006-07 December 26, 2006The Chairmen/ CEOs of all State/Central Co-operative BanksDear Sir, Cheque Drop Box Facility and the facility for acknowledgement of cheques. Reserve Bank of India / Banking Ombudsmen have been receiving complaints that many bank branches are not accepting cheques at the counters and are compelling the customers to drop the cheques in the Cheque Drop Box. 2. It is, therefore, advised that customers
Dec 26, 2006
Cheque drop Facility-RRBs
RBI/2006-07/220 RPCD.CO.RRB.BC NO./ 39/03.05.33(E)/2006-07 December 26, 2006 ToAll Regional Rural Banks (RRBs)Dear Sir,Cheque Drop Box Facility and the facility for acknowledgement of cheques.Reserve Bank of India / Banking Ombudsmen have been receiving complaints that many bank branches are not accepting cheques at the counters and are compelling the customers to drop the cheques in the Cheque Drop Box. 2. It is, therefore, advised that customers should not be compel
RBI/2006-07/220 RPCD.CO.RRB.BC NO./ 39/03.05.33(E)/2006-07 December 26, 2006 ToAll Regional Rural Banks (RRBs)Dear Sir,Cheque Drop Box Facility and the facility for acknowledgement of cheques.Reserve Bank of India / Banking Ombudsmen have been receiving complaints that many bank branches are not accepting cheques at the counters and are compelling the customers to drop the cheques in the Cheque Drop Box. 2. It is, therefore, advised that customers should not be compel
Dec 22, 2006
NRIs and PIOs as Nominees under Senior Citizens Savings Scheme, 2004- Clarification
RBI/ 2006-2007/217 Ref. No. DGBA.CDD. No. H- 10024 / 15.15.001 / 2006-07 December 22, 2006 The General Manager Government Accounts Department, Head Office State Bank of India / State Bank of Indore / State Bank of Patiala State Bank of Bikaner & Jaipur / State Bank of Saurashtra State Bank of Travancore / State Bank of Hyderabad / State Bank of Mysore Allahabad Bank / Bank of Baroda / Bank of India / Bank of Maharashtra/ Canara Bank / Central Bank of India / Corpo
RBI/ 2006-2007/217 Ref. No. DGBA.CDD. No. H- 10024 / 15.15.001 / 2006-07 December 22, 2006 The General Manager Government Accounts Department, Head Office State Bank of India / State Bank of Indore / State Bank of Patiala State Bank of Bikaner & Jaipur / State Bank of Saurashtra State Bank of Travancore / State Bank of Hyderabad / State Bank of Mysore Allahabad Bank / Bank of Baroda / Bank of India / Bank of Maharashtra/ Canara Bank / Central Bank of India / Corpo
Dec 18, 2006
Senior Citizens Savings Scheme, 2004 - Payment of interest in case of Pre-mature withdrawal- Clarification
RBI/ 2006-07/211 Ref. No. DGBA.CDD. No. H- 9741 / 15.15.001 / 2006-07December 18, 2006 The General Manager Government Accounts Department, Head Office State Bank of India / State Bank of Indore / State Bank of Patiala State Bank of Bikaner & Jaipur / State Bank of Saurashtra State Bank of Travancore / State Bank of Hyderabad / State Bank of Mysore Allahabad Bank / Bank of Baroda / Bank of India / Bank of Maharashtra/ Canara Bank / Central Bank of India / Corporati
RBI/ 2006-07/211 Ref. No. DGBA.CDD. No. H- 9741 / 15.15.001 / 2006-07December 18, 2006 The General Manager Government Accounts Department, Head Office State Bank of India / State Bank of Indore / State Bank of Patiala State Bank of Bikaner & Jaipur / State Bank of Saurashtra State Bank of Travancore / State Bank of Hyderabad / State Bank of Mysore Allahabad Bank / Bank of Baroda / Bank of India / Bank of Maharashtra/ Canara Bank / Central Bank of India / Corporati
Dec 18, 2006
Special Deposit Scheme 1975 - Payment of interest for the calendar year 2006
RBI/ 2006-07/212 Ref. No. DGBA.CDD. No. H- 9743 / 15.01.001 / 2006-07 December 18, 2006 The Chairman & Managing Director Government Accounts Department, Central Office State Bank of India / State Bank of Indore / State Bank of Patiala State Bank of Bikaner & Jaipur / State Bank of Saurashtra State Bank of Travancore / State Bank of Hyderabad / State Bank of Mysore Allahabad Bank / Bank of Baroda / Bank of India / Bank of Maharashtra/ Canara Bank / Central Bank
RBI/ 2006-07/212 Ref. No. DGBA.CDD. No. H- 9743 / 15.01.001 / 2006-07 December 18, 2006 The Chairman & Managing Director Government Accounts Department, Central Office State Bank of India / State Bank of Indore / State Bank of Patiala State Bank of Bikaner & Jaipur / State Bank of Saurashtra State Bank of Travancore / State Bank of Hyderabad / State Bank of Mysore Allahabad Bank / Bank of Baroda / Bank of India / Bank of Maharashtra/ Canara Bank / Central Bank
Dec 18, 2006
Cheque Drop Box Facility and the facility for acknowledgement of cheques
RBI /2006-2007/214 DBOD.No.Leg.BC. 49 /09.07.005/2006-07December 18, 2006To All Scheduled Commercial Banks (Excluding RRBs)Dear Sir, Cheque Drop Box Facility and the facility for acknowledgement of cheques Please refer to our Circular DBOD.No.Leg.BC.74/09.07.005/2003-04 dated April 10, 2004 wherein banks were advised that both the drop box facility and the facility for acknowledgement of the cheques at the regular collection counters should be available to customers a
RBI /2006-2007/214 DBOD.No.Leg.BC. 49 /09.07.005/2006-07December 18, 2006To All Scheduled Commercial Banks (Excluding RRBs)Dear Sir, Cheque Drop Box Facility and the facility for acknowledgement of cheques Please refer to our Circular DBOD.No.Leg.BC.74/09.07.005/2003-04 dated April 10, 2004 wherein banks were advised that both the drop box facility and the facility for acknowledgement of the cheques at the regular collection counters should be available to customers a
Nov 10, 2006
TDS on interest payable under Senior Citizens Savings Scheme, 2004
RBI/ 2006-07/ 171 Ref. No. DGBA.CDD. No. H- 7667 / 15.15.001 / 2006-07November 10, 2006 The General Manager Government Accounts Department, Head Office State Bank of India / State Bank of Indore / State Bank of Patiala State Bank of Bikaner & Jaipur / State Bank of Saurashtra State Bank of Travancore / State Bank of Hyderabad / State Bank of Mysore Allahabad Bank / Bank of Baroda / Bank of India / Bank of Maharashtra/ Canara Bank / Central Bank of India / Corporat
RBI/ 2006-07/ 171 Ref. No. DGBA.CDD. No. H- 7667 / 15.15.001 / 2006-07November 10, 2006 The General Manager Government Accounts Department, Head Office State Bank of India / State Bank of Indore / State Bank of Patiala State Bank of Bikaner & Jaipur / State Bank of Saurashtra State Bank of Travancore / State Bank of Hyderabad / State Bank of Mysore Allahabad Bank / Bank of Baroda / Bank of India / Bank of Maharashtra/ Canara Bank / Central Bank of India / Corporat
Nov 03, 2006
Guidelines on Managing Risks and Code of Conduct in Outsourcing of Financial Services by banks
RBI/2006/167 DBOD.NO.BP. 40/ 21.04.158/ 2006-07 November 3, 2006 All Scheduled Commercial Banks(excluding RRBs) Dear Sir, Guidelines on Managing Risks and Code of Conduct in Outsourcing of Financial Services by banks In view of the extensive use of outsourcing by banks, Reserve Bank had issued draft guidelines on 6th December 2005 for laying down a framework for managing the attendant risks in outsourcing. On the basis of the suggestions received from all concerned, t
RBI/2006/167 DBOD.NO.BP. 40/ 21.04.158/ 2006-07 November 3, 2006 All Scheduled Commercial Banks(excluding RRBs) Dear Sir, Guidelines on Managing Risks and Code of Conduct in Outsourcing of Financial Services by banks In view of the extensive use of outsourcing by banks, Reserve Bank had issued draft guidelines on 6th December 2005 for laying down a framework for managing the attendant risks in outsourcing. On the basis of the suggestions received from all concerned, t
Oct 11, 2006
Customer Service- Non issuance of passbooks to SB Account-holders (Individuals)-StCBs/DCCBs
RBI/2006-07/147 RPCD.CO.RF.BC 28/07.40.06/2006-07 October 11, 2006All State and District Central Co-operative Banks (StCBs/DCCBs)Dear Sir,Customer Service- Non issuance of passbooks to Savings Bank Account-holders (Individuals) As you are aware, a passbook is a ready reckoner of transactions and being handy and compact, is far more convenient to the small customer than a statement of account which has some inherent difficulties viz need of filing, tallying of opening
RBI/2006-07/147 RPCD.CO.RF.BC 28/07.40.06/2006-07 October 11, 2006All State and District Central Co-operative Banks (StCBs/DCCBs)Dear Sir,Customer Service- Non issuance of passbooks to Savings Bank Account-holders (Individuals) As you are aware, a passbook is a ready reckoner of transactions and being handy and compact, is far more convenient to the small customer than a statement of account which has some inherent difficulties viz need of filing, tallying of opening
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