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Annual Survey on Computer Software and Information Technology Enabled Services Exports (ITES)

General Instructions

The Reserve Bank conducts the survey on Computer Software & Information Technology Enabled Services (ITES) Exports annually. The survey collects information from software and ITES/BPO/LLPs exporting companies on their computer software and IT enabled services exports as at end-March of the latest Financial Year (FY). .

The survey results are released in the public domain to raise the confidence of the international financial system in the country's economy besides being used for compilation of related external sector statistics which provide comprehensive account of the country’s international financial transactions and exposures, in a globally comparable statistical framework.

Confidentiality Clause: The company-wise information provided will be kept confidential and only consolidated aggregates will be released by the Reserve Bank.

Note: The respondent companies/LLPs/proprietorship firm should fill-up the survey schedule in excel format (*.xls format), which is available on RBI website. Respondents are requested to read the Instruction sheet (available in survey schedule) carefully before filling the survey schedule..

Important Points: The respondent companies/LLPs/proprietorship firm should follow the below-mentioned points for filling and submitting the survey schedule:

(i) (i) The company must use the latest survey schedule, which is in .xls format, without incorporating any macros.

(ii) (ii) The company is required to save the survey schedule in Excel 97-2003 workbook, i.e., in .xls format by following the below-mentioned steps:

Go to Office Button / File → Save As → Save As type
Select “Excel 97-2003 Workbook” and Save the survey schedule in .xls format.

(iii) The company is requested not to incorporate any macro in the survey schedule while submitting the same.

(iv) Survey schedule submitted in any other format (other than .xls format) will be rejected by the system.

(v) Ensure that all information furnished in the survey schedule are complete and no information is missed out.

(vi) After filling Part - A to D, the company has to fill the declaration sheet, which helps in validating that the information entered by the company are reconfirmed before submission to RBI. This helps to avoid data entry errors, missed data and other errors.

(vii) Respondents are requested to not use any special characters i.e., [!@#$%^&*_()] and comma while data filing in Question 3 to 9.

1. In which month of the year, the ITES survey is launched by the RBI ? +

Ans.: The RBI launches the ITES survey during the month of June every year with the previous financial year end-March as the reference date.

2. What is the frequency of this ITES survey ? +

Ans.: Annual.

3. What is the timeline for the submission in ITES Survey ?

Ans.: The respondent companies/LLPs/proprietorship firms can submit their responses on or before July 15 of every year.

4. What is the reference period of this ITES survey ? +

Ans.: TThe reference period of an ITES survey round is the immediately preceding financial year (April-March)

5. What information should be reported in ITES survey, if balance sheet of the company is not audited before the due date of submission ?

Ans.: If the company’s accounts are not audited before the due date of submission, i.e. July 15, then the ITES survey schedule should be submitted based on unaudited (provisional) account.

6. In case where account closing period of the company is different from reference period (end-March), can it report the information as per account closing period ?

Ans: No. Even if a company’s account closing period is different from reference period (end-March), the ITES survey information should be reported for the survey reference period, based on the company’s internal assessment.

7. Which entities are required to participate in the ITES survey?

Ans.: Companies/LLPs/Partnership firms in the business of export of computer software & information technology enabled services are required to participate in this survey.

8. Whether ITES survey schedule is required to be submitted by LLPs/ proprietorship firm, who have computer software export during the reference period? If yes, then what is the procedure to submit the survey schedule? +

Ans: Since the access to the submission portal is CIN based, any LLP/proprietorship firm that have computer software exports as on end-March of the financial year needs to obtain a dummy CIN Number by sending a request mail on itesquery@rbi.org.in. Once the firm obtains this dummy CIN number from RBI, it can be used to submit the excel (*.xls) file for ITES survey.

However, if any entity has already got the dummy CIN number from the previous survey round, they should use the same CIN number in the current survey round also.

(It is also informed that these dummy CIN numbers are provided by RBI for filling the ITES survey schedule only and should not be used for any other purpose).

9. What information on business activity classification has been covered under this survey ? +

Ans.: Four major business activities of computer software & information technology enabled services with their sub classifications are covered under the survey schedule. Details can be found in the survey schedule itself.

10. If the company/LLPs/proprietorship firm does not have export earnings during the reference period, does it need to participate in the survey ?

Ans.:Yes. In case the company/LLPs/proprietorship firm doesn’t have export earnings during the reference period, but had the same earlier, then it has to submit NIL survey schedule for the current round of ITES survey.