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Dec 26, 2005
RBI expands Scope of Banking Ombudsman Scheme; Includes Fair Banking Practices

The Reserve Bank of India today announced the revised Banking Ombudsman Scheme with enlarged scope to include customer complaints on certain new areas, such as, credit card complaints, deficiencies in providing the promised services even by banks' sales agents, levying service charges without prior notice to the customer and non adherence to the fair practices code as adopted by individual banks. Applicable to all commercial banks, regional rural banks and scheduled p

The Reserve Bank of India today announced the revised Banking Ombudsman Scheme with enlarged scope to include customer complaints on certain new areas, such as, credit card complaints, deficiencies in providing the promised services even by banks' sales agents, levying service charges without prior notice to the customer and non adherence to the fair practices code as adopted by individual banks. Applicable to all commercial banks, regional rural banks and scheduled p

Jul 01, 2005
Priority Sector Lending - Investment by banks in venture capital
The concept of priority sector lending was introduced in 1969 to underscore the necessity of financing by banks of certain neglected sectors like agriculture. Although initially there were no specific targets fixed in respect of priority sector lending, the banks were advised in November 1974 to raise the share of their lending to this sector to the level of 331/3 per cent of their aggregate advances and subsequently to 40 per cent. The investments made by the commerc
The concept of priority sector lending was introduced in 1969 to underscore the necessity of financing by banks of certain neglected sectors like agriculture. Although initially there were no specific targets fixed in respect of priority sector lending, the banks were advised in November 1974 to raise the share of their lending to this sector to the level of 331/3 per cent of their aggregate advances and subsequently to 40 per cent. The investments made by the commerc
Jun 30, 2005
Reserve Bank proposes changes in Banking Ombudsman Scheme to include customer complaints relating to credit cards
The Reserve Bank has today released a draft Banking Ombudsman Scheme 2002 (as amended upto June 2005) for public comments. The Reserve Bank has proposed to amend the Banking Ombudsman Scheme to widen its scope to reflect the present needs of the bank customers. With this in view, it has proposed to cover under the Banking Ombudsman Scheme the customer complaints relating to banks' credit card operations even when they are offered by their subsidiaries. The proposed am
The Reserve Bank has today released a draft Banking Ombudsman Scheme 2002 (as amended upto June 2005) for public comments. The Reserve Bank has proposed to amend the Banking Ombudsman Scheme to widen its scope to reflect the present needs of the bank customers. With this in view, it has proposed to cover under the Banking Ombudsman Scheme the customer complaints relating to banks' credit card operations even when they are offered by their subsidiaries. The proposed am
May 17, 2005
RBI releases the draft Report of the Internal Working Group on RRBs
The Reserve Bank of India (RBI) today released the draft Report of the Internal Working Group on Regional Rural Banks (RRBs), which was constituted to examine various alternatives available within the existing legal framework for strengthening the RRBs and making them viable rural financing institutions. The Group studied the recommendations made by various committees constituted in the past on the subject and made a comprehensive state-wise/ sponsor bank-wise review
The Reserve Bank of India (RBI) today released the draft Report of the Internal Working Group on Regional Rural Banks (RRBs), which was constituted to examine various alternatives available within the existing legal framework for strengthening the RRBs and making them viable rural financing institutions. The Group studied the recommendations made by various committees constituted in the past on the subject and made a comprehensive state-wise/ sponsor bank-wise review
May 06, 2005
RBI sets up a Working Group on enhancing Credit to J&K
Dr.Y. V. Reddy, Governor, Reserve Bank of India on May 5, 2005 met the Chief Minister of the State Shri Mufti Mohammed Sayeed and proposed to set up a Working Group on Credit for Jammu & Kashmir. Dr. Reddy was in Srinagar to host the board meeting of the Reserve Bank of India. The Central Board of Directors of the Reserve Bank of India (RBI) met in Srinagar on May 5, 2005 to review the key economic, monetary and financial developments. Dr. Reddy chaired the meetin
Dr.Y. V. Reddy, Governor, Reserve Bank of India on May 5, 2005 met the Chief Minister of the State Shri Mufti Mohammed Sayeed and proposed to set up a Working Group on Credit for Jammu & Kashmir. Dr. Reddy was in Srinagar to host the board meeting of the Reserve Bank of India. The Central Board of Directors of the Reserve Bank of India (RBI) met in Srinagar on May 5, 2005 to review the key economic, monetary and financial developments. Dr. Reddy chaired the meetin
Feb 10, 2004
RBI constitutes Working Group on Flow of Credit to SSI Sector ; Invites suggestions
February 10, 2004A Working Group on Flow of Credit to SSI sector has been constituted under the chairmanship of Dr. A. S. Ganguly, Director, Central Board of the Reserve Bank of India. Other members of the Working Group are: 1. Padmashri Jaya Arunachalam, Working Women's Forum, Chennai. 2. Shri Kailash P.Jhunjhunwala, Director, State Bank of India Board. 3. Dr. Ashok Jhunjhunwala, Electrical Engineering Department, Indian Institute of Technology, Chennai. 4. Shri A.K.
February 10, 2004A Working Group on Flow of Credit to SSI sector has been constituted under the chairmanship of Dr. A. S. Ganguly, Director, Central Board of the Reserve Bank of India. Other members of the Working Group are: 1. Padmashri Jaya Arunachalam, Working Women's Forum, Chennai. 2. Shri Kailash P.Jhunjhunwala, Director, State Bank of India Board. 3. Dr. Ashok Jhunjhunwala, Electrical Engineering Department, Indian Institute of Technology, Chennai. 4. Shri A.K.
Mar 26, 2003
Banking Ombudsman Scheme 1995 - Highlights of its functioning so far
The Reserve Bank of India has published a report on review of the Banking Ombudsman Scheme 1995 for the period 1998-99 to 2001-02. According to this report, the number of complaints received during the periods 1999-2000, 2000-01 and 2001-02 stood at 4994, 5803 and 5907 respectively. Comparable figure for the year 1998-99 (April-March) was 6062. As compared to the complaints received during 1998-99, there is a decrease of 2.5 per cent during 2001-02. The maximum number
The Reserve Bank of India has published a report on review of the Banking Ombudsman Scheme 1995 for the period 1998-99 to 2001-02. According to this report, the number of complaints received during the periods 1999-2000, 2000-01 and 2001-02 stood at 4994, 5803 and 5907 respectively. Comparable figure for the year 1998-99 (April-March) was 6062. As compared to the complaints received during 1998-99, there is a decrease of 2.5 per cent during 2001-02. The maximum number
Jun 14, 2002
The Banking Ombudsman Scheme, 2002
After review of the Banking Ombudsman Scheme, 1995 the Reserve Bank of India has now decided to introduce the Banking Ombudsman Scheme, 2002 with wider coverage and enlarged authority/functions to the Ombudsman. The new scheme will come into effect from today i.e. June 14, 2002.The Banking Ombudsman Scheme, 1995 was formulated by the Reserve Bank of India to provide an expeditious redressal grievance mechanism to bank customers. The Banking Ombudsman Scheme which beca
After review of the Banking Ombudsman Scheme, 1995 the Reserve Bank of India has now decided to introduce the Banking Ombudsman Scheme, 2002 with wider coverage and enlarged authority/functions to the Ombudsman. The new scheme will come into effect from today i.e. June 14, 2002.The Banking Ombudsman Scheme, 1995 was formulated by the Reserve Bank of India to provide an expeditious redressal grievance mechanism to bank customers. The Banking Ombudsman Scheme which beca
Sep 19, 2001
New Banking Ombudsman at Thiruvananthapuram
The Reserve Bank of India has appointed Shri G. R. Sundaravadivel, as Banking Ombudsman at Thiruvananthapuram from September 10, 2001. Before taking over as Banking Ombudsman, Shri Sundaravadivel was the Executive Director of United Bank of India. As Banking Ombudsman, Shri Sundaravadivel would have his office at Reserve Bank of India Building, Thiruvananthapuram and his jurisdiction and authority would extend to complaints against branches and offices of banks locate
The Reserve Bank of India has appointed Shri G. R. Sundaravadivel, as Banking Ombudsman at Thiruvananthapuram from September 10, 2001. Before taking over as Banking Ombudsman, Shri Sundaravadivel was the Executive Director of United Bank of India. As Banking Ombudsman, Shri Sundaravadivel would have his office at Reserve Bank of India Building, Thiruvananthapuram and his jurisdiction and authority would extend to complaints against branches and offices of banks locate
Aug 29, 2001
New Banking Ombudsman at Bhubaneshwar
The Reserve Bank of India has appointed Shri S.B. Mishra, I.A.S. (Retd.) as Banking Ombudsman at Bhubaneshwar from August 21, 2001.As Banking Ombudsman, Shri Mishra would have his office at Reserve Bank of India Building, Bhubaneshwar and his jurisdiction and authority would extend to complaints against branches and offices of banks located within the territorial limits of the State of Orissa.P.V. Sadanandan Asst. ManagerPress Release : 2001-02/244
The Reserve Bank of India has appointed Shri S.B. Mishra, I.A.S. (Retd.) as Banking Ombudsman at Bhubaneshwar from August 21, 2001.As Banking Ombudsman, Shri Mishra would have his office at Reserve Bank of India Building, Bhubaneshwar and his jurisdiction and authority would extend to complaints against branches and offices of banks located within the territorial limits of the State of Orissa.P.V. Sadanandan Asst. ManagerPress Release : 2001-02/244
Aug 01, 2001
New Banking Ombudsman at Mumbai
The Reserve Bank of India has appointed Shri S. G. Kale, I.A.S. (Retd.) as Banking Ombudsman at Mumbai from August 1, 2001. As Banking Ombudsman, Shri Kale would have his office at Garment House, Dr. Annie Besant Road, Worli, Mumbai 400 018 and his jurisdiction and authority would extend to complaints against branches and offices of banks located within the territorial limits of the States of Maharashtra and Goa.P.V. Sadanandan Asst. ManagerPress Release: 2001-02/132
The Reserve Bank of India has appointed Shri S. G. Kale, I.A.S. (Retd.) as Banking Ombudsman at Mumbai from August 1, 2001. As Banking Ombudsman, Shri Kale would have his office at Garment House, Dr. Annie Besant Road, Worli, Mumbai 400 018 and his jurisdiction and authority would extend to complaints against branches and offices of banks located within the territorial limits of the States of Maharashtra and Goa.P.V. Sadanandan Asst. ManagerPress Release: 2001-02/132
Jun 04, 2001
New Banking Ombudsman at Ahmedabad
The Reserve Bank of India has appointed Shri Prabhu Dayal, former Managing Director, State Bank of Saurashtra as Banking Ombudsman at Ahmedabad from June 1, 2001. As Banking Ombudsman, Shri Prabhu Dayal would have his office at Reserve Bank of India Building, La Gajjar Chambers, Ashram Road, Ahmedabad-380 009 and his jurisdiction and authority would extend to complaints against branches and offices of banks located within the territorial limits of the State of Gujarat
The Reserve Bank of India has appointed Shri Prabhu Dayal, former Managing Director, State Bank of Saurashtra as Banking Ombudsman at Ahmedabad from June 1, 2001. As Banking Ombudsman, Shri Prabhu Dayal would have his office at Reserve Bank of India Building, La Gajjar Chambers, Ashram Road, Ahmedabad-380 009 and his jurisdiction and authority would extend to complaints against branches and offices of banks located within the territorial limits of the State of Gujarat
May 05, 2001
New Banking Ombudsman at Thiruvananthpuram
The Reserve Bank of India has appointed Shri G.P.Muniappan, former Executive Director, Reserve Bank of India as Banking Ombudsman at Thiruvananthpuram from April 26, 2001. As Banking Ombudsman, Shri G.P.Muniappan would have his office at Reserve Bank of India Building, Bakery Junction, Thiruvananthpuram-695033 and his jurisdiction and authority would extend to complaints against branches and offices of banks located within the territorial limits of the State of Kerala
The Reserve Bank of India has appointed Shri G.P.Muniappan, former Executive Director, Reserve Bank of India as Banking Ombudsman at Thiruvananthpuram from April 26, 2001. As Banking Ombudsman, Shri G.P.Muniappan would have his office at Reserve Bank of India Building, Bakery Junction, Thiruvananthpuram-695033 and his jurisdiction and authority would extend to complaints against branches and offices of banks located within the territorial limits of the State of Kerala
Dec 16, 2000
New Banking Ombudsman for Calcutta
Shri Dipak Rudra has been appointed as Banking Ombudsman at Calcutta with effect from December 15, 2000. The Ombudsman will be functioning from the RBI Building (9th floor), 15, Netaji Subhas Road, Calcutta-700 001 and his jurisdiction and authority shall extend to complaints against branches/offices of banks located within the territorial limits of the state of West Bengal and Sikkim. The Reserve Bank of India had, in 1995 announced the Banking Ombudsman Scheme to pr
Shri Dipak Rudra has been appointed as Banking Ombudsman at Calcutta with effect from December 15, 2000. The Ombudsman will be functioning from the RBI Building (9th floor), 15, Netaji Subhas Road, Calcutta-700 001 and his jurisdiction and authority shall extend to complaints against branches/offices of banks located within the territorial limits of the state of West Bengal and Sikkim. The Reserve Bank of India had, in 1995 announced the Banking Ombudsman Scheme to pr
Dec 06, 2000
New Banking Ombudsman for Chennai
Shri N. Raghavan has been appointed as Banking Ombudsman at Chennai with effect from November 22, 2000. The Ombudsman will be functioning from the Challa Mall, 8th floor, 11/11A, Sir Thyagaraja Road, T. Nagar, Chennai-600017 and his jurisdiction and authority shall extend to complaints against branches/offices of banks located within the territorial limits of the state of Tamilnadu and the union territories of Pondichery and Andaman & Nicobar Islands. The Reserve
Shri N. Raghavan has been appointed as Banking Ombudsman at Chennai with effect from November 22, 2000. The Ombudsman will be functioning from the Challa Mall, 8th floor, 11/11A, Sir Thyagaraja Road, T. Nagar, Chennai-600017 and his jurisdiction and authority shall extend to complaints against branches/offices of banks located within the territorial limits of the state of Tamilnadu and the union territories of Pondichery and Andaman & Nicobar Islands. The Reserve
Dec 04, 2000
New Banking Ombudsman for Guwahati
Shri G. P. Barua has been appointed as Banking Ombudsman at Guwahati with effect from December 1, 2000. The Ombudsman will be functioning from the Reserve Bank of India building, Station Road, Guwahati-781 001 and his jurisdiction and authority shall extend to complaints against branches/offices of banks located within the territorial limits of the states of Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Triputa. The Reserve Bank of India had, in
Shri G. P. Barua has been appointed as Banking Ombudsman at Guwahati with effect from December 1, 2000. The Ombudsman will be functioning from the Reserve Bank of India building, Station Road, Guwahati-781 001 and his jurisdiction and authority shall extend to complaints against branches/offices of banks located within the territorial limits of the states of Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Triputa. The Reserve Bank of India had, in
Feb 01, 1999
New Banking Ombudsmen appointed at Tiruvanthapuram, Jaipur and Chandigarh
The Reserve Bank of India has appointed three new Banking Ombudsmen with effect from February 1, 1999 - S/Shri C. Harikumar, former Executive Director of the Reserve Bank of India, Dr. M.C. Bhandari, former Executive Director of the National Bank for Agriculture and Rural Development and Shri S.A. Rahman, former Banking Ombudsman, Tiruvanthapuram.As Banking Ombudsman the appointees will have jurisdiction and authority over complaints against branches and offices of ba
The Reserve Bank of India has appointed three new Banking Ombudsmen with effect from February 1, 1999 - S/Shri C. Harikumar, former Executive Director of the Reserve Bank of India, Dr. M.C. Bhandari, former Executive Director of the National Bank for Agriculture and Rural Development and Shri S.A. Rahman, former Banking Ombudsman, Tiruvanthapuram.As Banking Ombudsman the appointees will have jurisdiction and authority over complaints against branches and offices of ba
Nov 02, 1998
New Banking Ombudsman at Hyderabad and Bangalore
The Reserve Bank of India has appointed Shri S. A. Hussain, former Executive Director, Reserve Bank of India as Banking Ombudsman at Hyderabad with effect from November 2, 1998. Shri R. K. Ragala, the earlier Banking Ombudsman, has completed his tenure as Banking Ombudsman from the close of business on October 31, 1998. As Banking Ombudsman, Shri Hussain would have his office at Reserve Bank of India Building, 6-1-56, Secretariat Road, Saifabad, Hyderabad-500 004 and
The Reserve Bank of India has appointed Shri S. A. Hussain, former Executive Director, Reserve Bank of India as Banking Ombudsman at Hyderabad with effect from November 2, 1998. Shri R. K. Ragala, the earlier Banking Ombudsman, has completed his tenure as Banking Ombudsman from the close of business on October 31, 1998. As Banking Ombudsman, Shri Hussain would have his office at Reserve Bank of India Building, 6-1-56, Secretariat Road, Saifabad, Hyderabad-500 004 and
Aug 08, 1998
Bank credit to NBFCs for transport operators to be treated as priority sector lending
Under the existing guidelines, advances to small road and water transport operators (SRWTOs) owning a fleet of vehicles not exceeding ten, are eligible to be classified-under priority sector lending of commercial banks. The Reserve Bank of India has now decided that bank credit to eligible non-banking finance companies (NBFCs) for financing of trucks for the purpose of on-lending to SRWTOs will be treated as priority sector lending. The ultimate borrowers, that is, SR
Under the existing guidelines, advances to small road and water transport operators (SRWTOs) owning a fleet of vehicles not exceeding ten, are eligible to be classified-under priority sector lending of commercial banks. The Reserve Bank of India has now decided that bank credit to eligible non-banking finance companies (NBFCs) for financing of trucks for the purpose of on-lending to SRWTOs will be treated as priority sector lending. The ultimate borrowers, that is, SR
Apr 22, 1998
Present arragements for agricultural credit
Report of The High-Level Committee on Agricultural Credit through Commercial Banks 5.01 Under the present arrangement, agricultural credit for all purposes relating to agricultural production and activities allied to agriculture whether of short, medium or long duration is provided by an extensive network of commercial bank branches in the rural and semi-urban areas. 5.02 Credit requirements for raising crops and working capital expenses for agricultural and livestock
Report of The High-Level Committee on Agricultural Credit through Commercial Banks 5.01 Under the present arrangement, agricultural credit for all purposes relating to agricultural production and activities allied to agriculture whether of short, medium or long duration is provided by an extensive network of commercial bank branches in the rural and semi-urban areas. 5.02 Credit requirements for raising crops and working capital expenses for agricultural and livestock

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