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প্ৰকাশ কৰা তাৰিখ নৱেম্বৰ 01, 2025
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Processing of Applications Received Under the Citizen’s Charter – Status as on October 31, 2025

Analysis of the performance under the Citizen’s Charter during the month of October 2025 has been carried out, and the summary thereof is given below –

Description No. of Applications
A Applications pending at the beginning of the month 2,759                  
B Applications received during the month 21,090                  
C Referred back to applicants for additional information 410                  
  Total (A+B-C) 23,439                  
D Applications processed during the month
– Within timeline
– Beyond timeline		 20,578                  
20,539     (99.8%)
39       (0.2%)
E Applications pending at the end of the month
– Within timeline
– Beyond timeline		 2,861                  
2,848     (99.5%)
13*       (0.5%)
* Awaiting inputs from external agencies
 
Function-wise Status of Applications Received / Processed / Pending
Function No. of Applications
Total Processed Pending
Within timeline Beyond timeline Within timeline Beyond timeline
Banker to Banks and Governments 8,645 8,645 - - -
Currency Management 10,693 9,473 1 1,219 -
Debt Management 1,003 852 4 147 -
Financial Markets 9 7 - 2 -
Foreign Exchange Management 1,895 1,066 10 806 13
Payment and Settlement Systems 37 15 3 19 -
Regulation and Supervision 1,157 481 21 655 -
Total 23,439 20,539 39 2,848 13


(Brij Raj)               
Chief General Manager

Press Release: 2025-2026/1436

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