RBI/2013 -14/380 DPSS (CO) PD No.1164/02.14.003/2013-14 November 26, 2013 The Chairman and Managing Director / Chief Executive Officers All Scheduled Commercial Banks including RRBs / Urban Co-operative Banks / State Co-operative Banks / District Central Co-operative Banks/ Authorised Card Payment Networks Madam / Dear Sir, Security and Risk Mitigation Measures for Card Present Transactions A reference is invited to our circular dated September 22, 2011 on security is

RBI/2013-14/372 DPSS.CO.PD. No. 1088/02.10.003/2013-14 November 14, 2013 The Chairman and Managing Director / Chief Executive Officers All Scheduled Commercial Banks including RRBs / Urban Co-operative Banks / State Co-operative Banks / District Central Co-operative Banks Authorised ATM Network Operators /Card Payment Network Operators Authorised White Label ATM Operators Madam / Dear Sir, White Label ATMs (WLAs) in India – Clarification on Cash Handling Please refer

RBI/2013-14/324 DPSS (CO) RTGS No.801/04.04.017/2013-14 October 11, 2013 The Chairperson / Chief Executive Officer RTGS Members Madam / Dear Sir, Launch of new RTGS System Please refer to our Circular RBI/2012-13/355 [DPSS (CO) RTGS No.1052/04.04.017/2012-13 dated December 31, 2012] regarding implementation of new RTGS System conforming to ISO 20022 messaging standard. 2. The new RTGS system will be operationalized on October 19, 2013 and the “RTGS System Regulations

RBI/2013-14/296 DPSS (CO) PD No.719/02.14.011/2013-14 September 27, 2013 The Chairman and Managing Director / Chief Executive Officers All Scheduled Commercial Banks including RRBs / Urban Co-operative Banks / State Co-operative Banks / District Central Co-operative Banks/ Authorised Card Payment Networks Madam / Dear Sir, Security and Risk Mitigation Measures for Card Present Transactions A reference is invited to our circular DPSS.PD.CO.No.513 / 02.14.003 /2011-2012

RBI/2013-14/199 DPSS.CO.CHD.No./458/ 04.07.05 / 2013-14 August 23, 2013 The Chairman and Managing Director / Chief Executive Officer All Scheduled Commercial Banks including RRBs / Urban Co-operative Banks / State Co-operative Banks / District Central Co-operative Banks/Local Area Banks Madam / Dear Sir Adoption of Uniform Holiday Calendar under Cheque Truncation System (CTS) Grid-based Cheque Truncation System (CTS) has been launched in Chennai and Mumbai covering se

RBI/2013-14/171DPSS. CO.PD.No. 289/02.10.002/2013-2014 August 1, 2013 The Chairman and Managing Director / Chief Executive Officers All Scheduled Commercial Banks including RRBs / Urban Co-operative Banks / State Co-operative Banks / District Central Co-operative Banks Madam / Dear Sir, ATM transactions – Enhancement of customer service The Reserve Bank of India has, over a period of time, issued a number of instructions to banks regarding enhancement of customer serv

RBI/2012-13/540 DPSS (CO) PD No.2377/02.14.003/2012-13 June 24, 2013 The Chairman and Managing Director / Chief Executive Officers All Scheduled Commercial Banks including RRBs / Urban Co-operative Banks / State Co-operative Banks / District Central Co-operative Banks/ Authorised Card Payment Networks Madam / Dear Sir, Security and Risk Mitigation Measures for Card Present and Electronic Payment Transactions A reference is invited to our circular dated September 22, 2

RBI/2012-13/493 DPSS.CO.CHD.No. 2030/03.06.01/2012-2013 May 7, 2013 The Chairman and Managing Director / Chief Executive Officer All Scheduled Commercial Banks including RRBs /Local Area BanksUrban Co-operative Banks / State Co-operative Banks /District Central Co-operative Banks Madam / Dear Sir, Delay in re-presentation of technical return cheques and levy of charges for such returns As you are aware, banks are expected to indicate the timeline for realisation of lo

RBI/2012-13/444 DPSS.CO.CHD.No. 1622/04.07.05/2012-13 March 18, 2013 The Chairman and Managing Director / Chief Executive Officer All Scheduled Commercial Banks including RRBs / Urban Co-operative Banks / State Co-operative Banks / District Central Co-operative Banks/Local Area Banks Madam / Dear Sir Standardization and Enhancement of Security Features in Cheque Forms/Migrating to CTS 2010 standards A reference is invited to our circular DPSS.CO.CHD.No. 955/04.07.05/2

RBI/2012-13/424 DPSS (CO) PD No.1462/02.14.003 / 2012-13 February 28, 2013 The Chairman and Managing Director / Chief Executive Officers All Scheduled Commercial Banks including RRBs / Urban Co-operative Banks / State Co-operative Banks / District Central Co-operative Banks/ Authorised Card Payment Networks Madam / Dear Sir, Security and Risk Mitigation Measures for Electronic Payment Transactions Payments effected through alternate payment products/channels are becom