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Complaints Lodge a Complaint against RBI Overview

Lodge a Complaint against RBI

The Reserve Bank of India has set up a Consumer Education and Protection Cell (CEP Cell) in all its Regional Offices.

Any person who has a grievance against any department of the Reserve Bank may lodge his complaint with CEP Cell (email: crpc@rbi.org.in). The complaint should contain the name and address of the complainant, the department against which the complaint is being made, and facts of the case supported by documents, if any, relied upon by the complainant. Further, complaints that are not covered under the Reserve Bank – Integrated Ombudsman Scheme (RB-IOS), 2021 shall be handled by the CEP Cells.

Search Results

Address and contact details of CEP Cells
Sl. No. Name of the office Address and contact details
1

Gangtok

The Officer In-Charge
Consumer Education and Protection Cell
Reserve Bank of India
Tseyang Dzong Building, Amdo Golai
NH-10, P.O. - Tadong
Gangtok -737 102
Tel. No. 03592-281117

Get Directions
2

Guwahati

The Officer In-Charge
Consumer Education and Protection Cell
Reserve Bank of India
Pan Bazaar, Station Road
Guwahati - 781 001
Telephone: 0361-2636559

Get Directions
3

Hyderabad

The Officer In-Charge
Consumer Education and Protection Cell
Reserve Bank of India
6-1-56, Secretariat Road, Saifabad
Hyderabad-500 004
Telephone: 040-23232016

Get Directions
4

Imphal

The Officer In-Charge
Consumer Education and Protection Cell
Reserve Bank of India
Opp. Manipur Legislative Assembly
Lilashing Khongnangkhong
Imphal (Manipur) – 795 001
Telephone: 0385-2411819

Get Directions
5

Itanagar

The Officer In-Charge
Consumer Education and Protection Cell
Reserve Bank of India
Arunachal Pradesh Forest Corporation
Limited Buildinga
Van Vihar, Chimpu
Opposite Kendriya Vidyalaya No 2
Itanagar-791111
Arunachal Pradesh
Tel: 0360-2203136

Get Directions
6

Jaipur

The Officer In-Charge
Consumer Education and Protection Cell
Reserve Bank of India
Rambagh Circle, Tonk Road
Jaipur-302 052
Telephone: 0141-2577948

Get Directions
7

Jammu

The Officer In-Charge
Consumer Education and Protection Cell
Reserve Bank of India
Rail Head Complex
Jammu - 180 012
Telephone: 0191-2479472

Get Directions
8

Kanpur

The Officer In-Charge
Consumer Education and Protection Cell
Reserve Bank of India
M.G Road
Kanpur - 208 001
Telephone: 0512-2332938

Get Directions
9

Kochi

The Officer In-Charge
Consumer Education and Protection Cell
Reserve Bank of India
Ernakulam North
Kochi - 682 018
Tel. No. 0484-2402468

Get Directions
10

Kohima

The Officer-in-Charge
Reserve Bank of India
T Tachu Enclave
New Secretariat - High Court Junction Road
Kohima-797004
Nagaland
Telephone No: (0370) 2950283

Get Directions

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Page Last Updated on: June 20, 2024