Lodge a Complaint against RBI

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Lodge a Complaint against RBI

LODGE A COMPLAINT

The Reserve Bank of India has set up a Consumer Education and Protection Cell (CEP Cell) in all its Regional Offices.

Any person who has a grievance against any department of the Reserve Bank may lodge his complaint with CEP Cell (email: crpc@rbi.org.in). The complaint should contain the name and address of the complainant, the department against which the complaint is being made, and facts of the case supported by documents, if any, relied upon by the complainant. Further, complaints that are not covered under the Reserve Bank – Integrated Ombudsman Scheme (RB-IOS), 2021 shall be handled by the CEP Cells.

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Address and contact details of CEP Cells
1	Shimla	The Officer In-Charge Consumer Education and Protection Cell Reserve Bank of India 40, SDA Complex Kasumpti, Shimla Himachal Pradesh - 171 009 Telephone: 0177-2621482 Get Directions
2	Thiruvananthapuram	The Officer In-Charge Consumer Education and Protection Cell Reserve Bank of India Bakery Junction Thiruvananthapuram – 695 033 Telephone: 0471-2337188 Get Directions

Address and contact details of CEP Cells

Sl. No.

Name of the office

Address and contact details

Shimla

The Officer In-Charge
Consumer Education and Protection Cell
Reserve Bank of India
40, SDA Complex
Kasumpti, Shimla
Himachal Pradesh - 171 009
Telephone: 0177-2621482

Get Directions

Thiruvananthapuram

The Officer In-Charge
Consumer Education and Protection Cell
Reserve Bank of India
Bakery Junction
Thiruvananthapuram – 695 033
Telephone: 0471-2337188

Get Directions