Consumer Education and Protection

Security Issues and Risk mitigation measures related to Card Not Present (CNP) transactions

RBI/2011-12/145 DPSS.PD.CO. No.223/02.14.003/2011-2012 August 04, 2011 The Chairman and Managing Director / Chief Executive Officers All Scheduled Commercial Banks including RRBs /Urban Co-operative Banks / State Co-operative Banks /District Central Co-operative Banks/Authorised Card Payment Networks Madam / Dear Sir Security Issues and Risk mitigation measures related to Card Not Present (CNP) transactions. Please refer to our circular RBI/DPSS No. 1501 / 02.14.003 /

RBI/2011-12/145 DPSS.PD.CO. No.223/02.14.003/2011-2012 August 04, 2011 The Chairman and Managing Director / Chief Executive Officers All Scheduled Commercial Banks including RRBs /Urban Co-operative Banks / State Co-operative Banks /District Central Co-operative Banks/Authorised Card Payment Networks Madam / Dear Sir Security Issues and Risk mitigation measures related to Card Not Present (CNP) transactions. Please refer to our circular RBI/DPSS No. 1501 / 02.14.003 /

Security Issues and Risk mitigation measures related to Card Not Present (CNP) transactions

Dishonour / Return of Cheques - Need to Sign / Initial the Cheque Return Memo

RBI/2011-12/121 DPSS.CO.CHD.No. 120 / 03.06.01 / 2011-12 July 25, 2011 The Chairman and Managing Director / Chief Executive Officer All Scheduled Commercial Banks including RRBs / Urban Co-operative Banks / State Co-operative Banks / District Central Co-operative Banks Madam / Dear Sir, Dishonour / Return of Cheques - Need to Sign / Initial the Cheque Return Memo Please refer to our circular DPSS. CO. CHD. No. 485 / 03.06.01 / 2010-11 dated September 1, 2010 on Dishon

RBI/2011-12/121 DPSS.CO.CHD.No. 120 / 03.06.01 / 2011-12 July 25, 2011 The Chairman and Managing Director / Chief Executive Officer All Scheduled Commercial Banks including RRBs / Urban Co-operative Banks / State Co-operative Banks / District Central Co-operative Banks Madam / Dear Sir, Dishonour / Return of Cheques - Need to Sign / Initial the Cheque Return Memo Please refer to our circular DPSS. CO. CHD. No. 485 / 03.06.01 / 2010-11 dated September 1, 2010 on Dishon

Dishonour / Return of Cheques - Need to Sign / Initial the Cheque Return Memo

Public Provident Fund (PPF) Scheme -1968 - Clarification Payment of interest in respect of PPF HUF accounts

RBI/2010-11/578 DGBA. CDD. No. H- 8842/15.02.001/2010-11 June 17, 2011 The Managing Director/ Chief General ManagerGovernment Accounts DepartmentGovernment Business Department/Head OfficeState Bank of India/State Bank of Patiala/State Bank of Bikaner & Jaipur/State Bank of Travancore/State Bank of Hyderabad/State Bank of Mysore/Allahabad Bank/Bank of Baroda/Bank of India/Bank of Maharashtra/Canara Bank/Central Bank of India/Corporation Bank/Dena Bank/Indian Bank/I

RBI/2010-11/578 DGBA. CDD. No. H- 8842/15.02.001/2010-11 June 17, 2011 The Managing Director/ Chief General ManagerGovernment Accounts DepartmentGovernment Business Department/Head OfficeState Bank of India/State Bank of Patiala/State Bank of Bikaner & Jaipur/State Bank of Travancore/State Bank of Hyderabad/State Bank of Mysore/Allahabad Bank/Bank of Baroda/Bank of India/Bank of Maharashtra/Canara Bank/Central Bank of India/Corporation Bank/Dena Bank/Indian Bank/I

Public Provident Fund (PPF) Scheme -1968 - Clarification Payment of interest in respect of PPF HUF accounts

Non-implementation of Senior Citizens Savings Scheme- 2004(SCSS) by certain banks on deposit by Army Personnel

RBI/2010-11/562 DGBA. CDD. No. H-8545/15.15.001/2010-11 June 09, 2011 The Managing Director/ Chief General Manager Government Accounts Department Government Business Department/Head Office State Bank of India//State Bank of Patiala/ State Bank of Bikaner & Jaipur/State Bank of Travancore/ State Bank of Hyderabad/State Bank of Mysore/ Allahabad Bank/Bank of Baroda/Bank of India/ Bank of Maharashtra/Canara Bank/Central Bank of India/ Corporation Bank/Dena Bank/India

RBI/2010-11/562 DGBA. CDD. No. H-8545/15.15.001/2010-11 June 09, 2011 The Managing Director/ Chief General Manager Government Accounts Department Government Business Department/Head Office State Bank of India//State Bank of Patiala/ State Bank of Bikaner & Jaipur/State Bank of Travancore/ State Bank of Hyderabad/State Bank of Mysore/ Allahabad Bank/Bank of Baroda/Bank of India/ Bank of Maharashtra/Canara Bank/Central Bank of India/ Corporation Bank/Dena Bank/India

Non-implementation of Senior Citizens Savings Scheme- 2004(SCSS) by certain banks on deposit by Army Personnel

Retail Electronic Payment Systems - NEFT / NECS / RECS / ECS - Levy of Processing Charges

RBI/2010-11/559 DPSS (CO) EPPD No. /2649/ 04.03.01/2010-11 June 02, 2011 The Chairman and Managing Director / Chief Executive Officer of member banks participating in@@NBSP@@ NEFT / NECS / RECS / ECS Madam / Dear Sir, Retail Electronic Payment Systems – NEFT / NECS / RECS / ECS – Levy of Processing Charges As you are aware, the Reserve Bank of India has been waiving processing charges for retail electronic payment products (NEFT, NECS, RECS and ECS) since the year 200

RBI/2010-11/559 DPSS (CO) EPPD No. /2649/ 04.03.01/2010-11 June 02, 2011 The Chairman and Managing Director / Chief Executive Officer of member banks participating in@@NBSP@@ NEFT / NECS / RECS / ECS Madam / Dear Sir, Retail Electronic Payment Systems – NEFT / NECS / RECS / ECS – Levy of Processing Charges As you are aware, the Reserve Bank of India has been waiving processing charges for retail electronic payment products (NEFT, NECS, RECS and ECS) since the year 200

Retail Electronic Payment Systems - NEFT / NECS / RECS / ECS - Levy of Processing Charges

Reconciliation of failed transactions at ATMs

RBI/2010/11/547 DPSS.PD.No.2632 / 02.10.002 / 2010-2011 May 27, 2011 The Chairman and Managing Director / Chief Executive Officers All Scheduled Commercial Banks including RRBs /Urban Co-operative Banks / State Co-operative Banks /District Central Co-operative Banks Madam / Dear Sir Reconciliation of failed transactions at ATMs Please refer to our letter DPSS No. 711 / 02.10.02 / 2008-2009, 1424 / 02.10.02 / 2008-2009 and 101 / 02.10.02 / 2009-2010 dated October 23, 2

RBI/2010/11/547 DPSS.PD.No.2632 / 02.10.002 / 2010-2011 May 27, 2011 The Chairman and Managing Director / Chief Executive Officers All Scheduled Commercial Banks including RRBs /Urban Co-operative Banks / State Co-operative Banks /District Central Co-operative Banks Madam / Dear Sir Reconciliation of failed transactions at ATMs Please refer to our letter DPSS No. 711 / 02.10.02 / 2008-2009, 1424 / 02.10.02 / 2008-2009 and 101 / 02.10.02 / 2009-2010 dated October 23, 2

Reconciliation of failed transactions at ATMs

StCBs/DCCBs - Opening of Small Account

RBI/2010-11/487 RPCD.CO.RCB.AML.BC. No.63/07.40.00/2010-11 April 26, 2011 The Chairmen / CEOs of All State and Central Co-operative Banks Dear Sir, Opening of "Small Account" Please find enclosed a copy of the Government of India, Notification No. 14/2010/F.No.6/2/2007-E.S. dated December 16, 2010, amending the Prevention of Money-laundering (Maintenance of Records of the Nature and Value of Transactions, the Procedure and Manner of Maintaining and Time for Furnishing

RBI/2010-11/487 RPCD.CO.RCB.AML.BC. No.63/07.40.00/2010-11 April 26, 2011 The Chairmen / CEOs of All State and Central Co-operative Banks Dear Sir, Opening of "Small Account" Please find enclosed a copy of the Government of India, Notification No. 14/2010/F.No.6/2/2007-E.S. dated December 16, 2010, amending the Prevention of Money-laundering (Maintenance of Records of the Nature and Value of Transactions, the Procedure and Manner of Maintaining and Time for Furnishing

StCBs/DCCBs - Opening of Small Account

Coins of 25 Paise and below - Withdrawal from Circulation

RBI/2010-11/482 RPCD.CO.No RCB. 61/07.38.03/2010-11 April 21, 2011 The Chairmen/CEOs of all State and Central Co-operative Banks Dear Sir, Coins of 25 Paise and below – Withdrawal from Circulation Please refer to the Govt. of India Gazette Notification S.O 2978(E) dated December 20, 2010 and the Reserve Bank Press Release dated February 1, 2011 on the above subject (copies enclosed). 2. The Government of India has decided to withdraw coins of denomination of 25 paise

RBI/2010-11/482 RPCD.CO.No RCB. 61/07.38.03/2010-11 April 21, 2011 The Chairmen/CEOs of all State and Central Co-operative Banks Dear Sir, Coins of 25 Paise and below – Withdrawal from Circulation Please refer to the Govt. of India Gazette Notification S.O 2978(E) dated December 20, 2010 and the Reserve Bank Press Release dated February 1, 2011 on the above subject (copies enclosed). 2. The Government of India has decided to withdraw coins of denomination of 25 paise

Coins of 25 Paise and below - Withdrawal from Circulation

Coins of 25 Paise and below - Withdrawal from Circulation

RBI/2010-11/479 RPCD.CO.No RRB. 60 /03.05.33 /2010-11 April 20, 2011 The Chairmen Regional Rural Banks Dear Sir, Coins of 25 Paise and below – Withdrawal from Circulation Please refer to the Govt. of India Gazette Notification S.O 2978(E) dated December 20, 2010 and the Reserve Bank Press Release dated February 1, 2011 on the above subject (copies enclosed). 2. The Government of India has decided to withdraw coins of denomination of 25 paise and below from circulation

RBI/2010-11/479 RPCD.CO.No RRB. 60 /03.05.33 /2010-11 April 20, 2011 The Chairmen Regional Rural Banks Dear Sir, Coins of 25 Paise and below – Withdrawal from Circulation Please refer to the Govt. of India Gazette Notification S.O 2978(E) dated December 20, 2010 and the Reserve Bank Press Release dated February 1, 2011 on the above subject (copies enclosed). 2. The Government of India has decided to withdraw coins of denomination of 25 paise and below from circulation

Coins of 25 Paise and below - Withdrawal from Circulation

Public Provident Fund Scheme, 1968 Amendment to Section 9(3) of the Scheme

RBI/2010-11/344 DGBA. CDD. No. H-4311/15.02.001/2010-11 December 27, 2010 The Chairman and Managing Director/Managing Director Government Accounts Department/Head Office State Bank of India/State Bank of Patiala/ State Bank of Bikaner & Jaipur/State Bank of Travancore/ State Bank of Hyderabad/State Bank of Mysore/ Allahabad Bank/Bank of Baroda/Bank of India/ Bank of Maharashtra/Canara Bank/Central Bank of India/ Corporation Bank/Dena Bank/Indian Bank/ Indian Overs

RBI/2010-11/344 DGBA. CDD. No. H-4311/15.02.001/2010-11 December 27, 2010 The Chairman and Managing Director/Managing Director Government Accounts Department/Head Office State Bank of India/State Bank of Patiala/ State Bank of Bikaner & Jaipur/State Bank of Travancore/ State Bank of Hyderabad/State Bank of Mysore/ Allahabad Bank/Bank of Baroda/Bank of India/ Bank of Maharashtra/Canara Bank/Central Bank of India/ Corporation Bank/Dena Bank/Indian Bank/ Indian Overs

Public Provident Fund Scheme, 1968 Amendment to Section 9(3) of the Scheme