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RBI Master Direction Overview

Master Directions

The Reserve Bank of India has started issuing Master Directions on all regulatory matters beginning January 2016. The Master Directions consolidate instructions on rules and regulations framed by the Reserve Bank under various Acts including banking issues and foreign exchange transactions.

The process of issuing Master Directions involves issuing one Master Direction for each subject matter covering all instructions on that subject. Any change in the rules, regulation or policy is communicated during the year by way of circulars/press releases. The Master Directions will be updated suitably and simultaneously whenever there is a change in the rules/regulations or there is a change in the policy. All the changes will get reflected in the Master Directions available on the RBI website along with the dates on which changes are made.

Explanations of rules and regulations will be issued by way of Frequently Asked Questions (FAQs) after issue of the Master Directions in easy to understand language wherever necessary. The existing set of Master Circulars issued on various subjects will stand withdrawn with the issue of the Master Direction on the subject.

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Master Directions

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नोव्हें 28, 2025
Reserve Bank of India (Credit Information Companies – Managing Risks in Outsourcing) Directions, 2025

RBI/DoR/2025-26/379 DoR.ORG.REC.No.298/21-04-158/2025-26 November 28, 2025 Reserve Bank of India (Credit Information Companies – Managing Risks in Outsourcing) Directions, 2025 Table of Contents CHAPTER I – PRELIMINARY 3 A. Short Title and Commencement 3 B. Applicability and Scope 3 C. Definitions 5 CHAPTER II – ROLE OF THE BOARD 8 A. Board-Approved Policy 8 B. Key Responsibilities 8 CHAPTER III – OUTSOURCING OF INFORMATION TECHNOLOGY (IT) SERVICES 9 A. Authorisation, Accountability, and Oversight 9 B. Governance Framework 10 B.1 Outsourcing Policy 10 B.2 Role of Senior Management 10 B.3 Role of IT Function 11 C. Risk Management 12 C.1 Risk Management Framework 12 C.2 Confidentiality and Security of Information 12 D. Outsourcing Process 13 D.1 Service Provider Evaluation 13 D.2 Outsourcing Agreement 15 D.3 Monitoring and Control of Outsourced Services 17 D.4 Inventory of Outsourced Services 19 D.5 Business Continuity and Management of Disaster Recovery Plan 19 D.6 Exit Strategy 19 D.7 Termination 20 E. Specific Outsourcing Arrangements 20 E.1 Outsourcing within a Group / Conglomerate 20 E.2 Offshore or Cross-Border outsourcing 21 E.3 Outsourcing of Security Operations Centre (SOC) 21 E.4 Usage of Cloud Computing Services 22 F. Redressal of Grievances related to Outsourced Services 27 CHAPTER IV – REPEAL AND OTHER PROVISIONS 28 A. Repeal and Saving 28 B. Application of other laws not barred 28 C. Interpretations 28

RBI/DoR/2025-26/379 DoR.ORG.REC.No.298/21-04-158/2025-26 November 28, 2025 Reserve Bank of India (Credit Information Companies – Managing Risks in Outsourcing) Directions, 2025 Table of Contents CHAPTER I – PRELIMINARY 3 A. Short Title and Commencement 3 B. Applicability and Scope 3 C. Definitions 5 CHAPTER II – ROLE OF THE BOARD 8 A. Board-Approved Policy 8 B. Key Responsibilities 8 CHAPTER III – OUTSOURCING OF INFORMATION TECHNOLOGY (IT) SERVICES 9 A. Authorisation, Accountability, and Oversight 9 B. Governance Framework 10 B.1 Outsourcing Policy 10 B.2 Role of Senior Management 10 B.3 Role of IT Function 11 C. Risk Management 12 C.1 Risk Management Framework 12 C.2 Confidentiality and Security of Information 12 D. Outsourcing Process 13 D.1 Service Provider Evaluation 13 D.2 Outsourcing Agreement 15 D.3 Monitoring and Control of Outsourced Services 17 D.4 Inventory of Outsourced Services 19 D.5 Business Continuity and Management of Disaster Recovery Plan 19 D.6 Exit Strategy 19 D.7 Termination 20 E. Specific Outsourcing Arrangements 20 E.1 Outsourcing within a Group / Conglomerate 20 E.2 Offshore or Cross-Border outsourcing 21 E.3 Outsourcing of Security Operations Centre (SOC) 21 E.4 Usage of Cloud Computing Services 22 F. Redressal of Grievances related to Outsourced Services 27 CHAPTER IV – REPEAL AND OTHER PROVISIONS 28 A. Repeal and Saving 28 B. Application of other laws not barred 28 C. Interpretations 28

नोव्हें 11, 2025
Master Direction – Reserve Bank of India (Repurchase Transactions (Repo)) Directions, 2025

RBI/FMRD/2025-26/142 FMRD.DIRD.04/14.03.038/2025-26 November 11, 2025 To All participants in repo market Dear Sir/Madam Master Direction – Reserve Bank of India (Repurchase Transactions (Repo)) Directions, 2025 Please refer to the Repurchase Transactions (Repo) (Reserve Bank) Directions, 2018 dated July 24, 2018, as amended from time to time.

RBI/FMRD/2025-26/142 FMRD.DIRD.04/14.03.038/2025-26 November 11, 2025 To All participants in repo market Dear Sir/Madam Master Direction – Reserve Bank of India (Repurchase Transactions (Repo)) Directions, 2025 Please refer to the Repurchase Transactions (Repo) (Reserve Bank) Directions, 2018 dated July 24, 2018, as amended from time to time.

सप्टें 15, 2025
Master Direction on Regulation of Payment Aggregator (PA)

RBI/DPSS/2025-26/141 CO.DPSS.POLC.No.S-633/02-14-008/2025-26 September 15, 2025 All Payment System Providers and Payment System Participants / All Authorised Dealer banks / All Scheduled Commercial Banks Madam / Dear Sir, Master Direction on Regulation of Payment Aggregator (PA)

RBI/DPSS/2025-26/141 CO.DPSS.POLC.No.S-633/02-14-008/2025-26 September 15, 2025 All Payment System Providers and Payment System Participants / All Authorised Dealer banks / All Scheduled Commercial Banks Madam / Dear Sir, Master Direction on Regulation of Payment Aggregator (PA)

जून 16, 2025
Master Direction – Reserve Bank of India (Electronic Trading Platforms) Directions, 2025

RBI/FMRD/2025-26/137 FMRD.MIOD.No. 02/14.03.027/2025-26 June 16, 2025 To All operators of Electronic Trading Platforms Madam/Sir, Master Direction – Reserve Bank of India (Electronic Trading Platforms) Directions, 2025

RBI/FMRD/2025-26/137 FMRD.MIOD.No. 02/14.03.027/2025-26 June 16, 2025 To All operators of Electronic Trading Platforms Madam/Sir, Master Direction – Reserve Bank of India (Electronic Trading Platforms) Directions, 2025

एप्रि 25, 2025
Updated: 29 Sep, 2025
Master Direction on Framework of incentives for Currency Distribution & Exchange Scheme for bank branches including currency chests (Updated as on September 29, 2025)

RBI/DCM/2025-26/136 DCM (CC) No. G-3/03.41.01/2025-26 April 24, 2025 (Updated as on September 29, 2025) The Chairman / Managing Director / Chief Executive Officer All banks Madam / Dear Sir, Master Direction on Framework of incentives for Currency Distribution & Exchange Scheme for bank branches including currency chests

RBI/DCM/2025-26/136 DCM (CC) No. G-3/03.41.01/2025-26 April 24, 2025 (Updated as on September 29, 2025) The Chairman / Managing Director / Chief Executive Officer All banks Madam / Dear Sir, Master Direction on Framework of incentives for Currency Distribution & Exchange Scheme for bank branches including currency chests

एप्रि 22, 2025
Updated: 24 Apr, 2025
Master Directions - Compounding of Contraventions under FEMA, 1999, dated April 22, 2025 (Updated as on April 24, 2025) (Supersedes Master Direction- Compounding of Contraventions under FEMA, 1999, (Updated as on May 24, 2022))

RBI/FED/2025-26/135 FED Master Direction No.04/2025-26 April 22, 2025 (Updated as on April 24, 2025) To, All Authorised Dealer Category – I banks and Authorised banks Madam / Sir, Master Directions - Compounding of Contraventions under FEMA, 1999 The provisions of section 15 of Foreign Exchange Management Act, 1999 (42 of 1999) [hereinafter referred to as ‘FEMA, 1999’], enable compounding of contraventions and, empowers the Reserve Bank to compound any contravention as defined under section 13 of the FEMA, 1999, except the contraventions under section 3 (a) of FEMA, 1999, on an application made by the person committing such contravention. Government of India vide Notification G.S.R. 566 (E). dated September 12, 2024, has notified the Foreign Exchange (Compounding Proceedings) Rules, 2024 in supersession of the Foreign Exchange (Compounding Proceedings) Rules, 2000.

RBI/FED/2025-26/135 FED Master Direction No.04/2025-26 April 22, 2025 (Updated as on April 24, 2025) To, All Authorised Dealer Category – I banks and Authorised banks Madam / Sir, Master Directions - Compounding of Contraventions under FEMA, 1999 The provisions of section 15 of Foreign Exchange Management Act, 1999 (42 of 1999) [hereinafter referred to as ‘FEMA, 1999’], enable compounding of contraventions and, empowers the Reserve Bank to compound any contravention as defined under section 13 of the FEMA, 1999, except the contraventions under section 3 (a) of FEMA, 1999, on an application made by the person committing such contravention. Government of India vide Notification G.S.R. 566 (E). dated September 12, 2024, has notified the Foreign Exchange (Compounding Proceedings) Rules, 2024 in supersession of the Foreign Exchange (Compounding Proceedings) Rules, 2000.

एप्रि 01, 2025
Master Direction – Facility for Exchange of Notes and Coins

RBI/2025-26/133 DCM (NE) No.G-5 /08.07.18/2025-26 April 01, 2025 The Chairman / Managing Director / Chief Executive Officer All Banks Madam / Dear Sir, Master Direction – Facility for Exchange of Notes and Coins In exercise of the powers conferred under Section 35A of the Banking Regulation Act, 1949, read with sections 28, 38, 39, 58(1) and 58(2)(q) of the Reserve Bank of India Act, 1934, Reserve Bank of India (RBI), from time-to-time issues guidelines / instructions / directives to the banks on provision of Facility for Exchange of Notes and Coins to members of public.

RBI/2025-26/133 DCM (NE) No.G-5 /08.07.18/2025-26 April 01, 2025 The Chairman / Managing Director / Chief Executive Officer All Banks Madam / Dear Sir, Master Direction – Facility for Exchange of Notes and Coins In exercise of the powers conferred under Section 35A of the Banking Regulation Act, 1949, read with sections 28, 38, 39, 58(1) and 58(2)(q) of the Reserve Bank of India Act, 1934, Reserve Bank of India (RBI), from time-to-time issues guidelines / instructions / directives to the banks on provision of Facility for Exchange of Notes and Coins to members of public.

एप्रि 01, 2025
Master Direction on Counterfeit Notes, 2025 – Detection, Reporting and Monitoring

RBI/2025-26/132 DCM (FNVD)/G4/16.01.05/2025-26 April 01, 2025 The Chairman / Managing Director / Chief Executive Officer All Banks Madam / Dear Sir, Master Direction on Counterfeit Notes, 2025 – Detection, Reporting and Monitoring

RBI/2025-26/132 DCM (FNVD)/G4/16.01.05/2025-26 April 01, 2025 The Chairman / Managing Director / Chief Executive Officer All Banks Madam / Dear Sir, Master Direction on Counterfeit Notes, 2025 – Detection, Reporting and Monitoring

एप्रि 01, 2025
Master Direction – Scheme of Penalties for bank branches and currency chests for deficiency in rendering customer service to the members of public

RBI/DCM/2025-26/131 DCM (CC) No.G-1/03.44.001/2025-26 April 01, 2025 The Chairman / Managing Director / Chief Executive Officer All banks Madam / Dear Sir, Master Direction – Scheme of Penalties for bank branches and currency chests for deficiency in rendering customer service to the members of public

RBI/DCM/2025-26/131 DCM (CC) No.G-1/03.44.001/2025-26 April 01, 2025 The Chairman / Managing Director / Chief Executive Officer All banks Madam / Dear Sir, Master Direction – Scheme of Penalties for bank branches and currency chests for deficiency in rendering customer service to the members of public

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