Consumer Education and Protection

Payment of Penal Interest for delayed credit/refunds of NEFT transactions

RBI/2011-12/342 DPSS (CO) EPPD No.1204/04.03.01/2011-12 @@NBSP@@January 05, 2012 The Chairman and Managing Director / Chief Executive Officer of member banks participating in@@NBSP@@ NEFT / Indian Banks’ Association Madam / Dear Sir, Payment of Penal Interest for delayed credit/refunds of NEFT transactions and efficient functioning of Customer Facilitation Centres Please refer to our circular DPSS (CO) EPPD No. 477/04.03.01/2010-11 dated September 1, 2010 on bringing

RBI/2011-12/342 DPSS (CO) EPPD No.1204/04.03.01/2011-12 @@NBSP@@January 05, 2012 The Chairman and Managing Director / Chief Executive Officer of member banks participating in@@NBSP@@ NEFT / Indian Banks’ Association Madam / Dear Sir, Payment of Penal Interest for delayed credit/refunds of NEFT transactions and efficient functioning of Customer Facilitation Centres Please refer to our circular DPSS (CO) EPPD No. 477/04.03.01/2010-11 dated September 1, 2010 on bringing

Payment of Penal Interest for delayed credit/refunds of NEFT transactions

Amendment to Public Provident Fund Scheme, 1968 (PPF, 1968) and Senior Citizens Savings Scheme, 2004 (SCSS, 2004) - Payment of commission to the agents

RBI/2011-12/299DGBA.CDD. No. H- 3764 /15.02.001/2011-12 December 15, 2011 The Chairman and Managing Director/Managing Director Head Office, Government Accounts Department State Bank of India/State Bank of Patiala/ State Bank of Bikaner & Jaipur/State Bank of Travancore/ State Bank of Hyderabad/State Bank of Mysore/ Andhra Bank/ Allahabad Bank/Bank of Baroda/Bank of India/ Bank of Maharashtra/Canara Bank/Central Bank of India/ Corporation Bank/Dena Bank/Indian Bank

RBI/2011-12/299DGBA.CDD. No. H- 3764 /15.02.001/2011-12 December 15, 2011 The Chairman and Managing Director/Managing Director Head Office, Government Accounts Department State Bank of India/State Bank of Patiala/ State Bank of Bikaner & Jaipur/State Bank of Travancore/ State Bank of Hyderabad/State Bank of Mysore/ Andhra Bank/ Allahabad Bank/Bank of Baroda/Bank of India/ Bank of Maharashtra/Canara Bank/Central Bank of India/ Corporation Bank/Dena Bank/Indian Bank

Amendment to Public Provident Fund Scheme, 1968 (PPF, 1968) and Senior Citizens Savings Scheme, 2004 (SCSS, 2004) - Payment of commission to the agents

StCBs/DCCBs - Collection of Account Payee Cheques - Prohibition on Crediting Proceeds to Third Party Account

RBI/2011-12/276 RPCD CO. RCBD. BC. No. 34 /07.38.03/2011-12 November 24, 2011 The Chairmen/Chief Executives of All State and Central Co-operative Banks Dear Sir Collection of Account Payee Cheques - Prohibition on Crediting Proceeds to Third Party Account Please refer to our circular RPCD.CO.RF. BC No. 78/07.38.03 / 2005-06 dated April 27, 2006 in terms of which banks are prohibited from crediting 'account payee' cheques to the account of any person other than the pay

RBI/2011-12/276 RPCD CO. RCBD. BC. No. 34 /07.38.03/2011-12 November 24, 2011 The Chairmen/Chief Executives of All State and Central Co-operative Banks Dear Sir Collection of Account Payee Cheques - Prohibition on Crediting Proceeds to Third Party Account Please refer to our circular RPCD.CO.RF. BC No. 78/07.38.03 / 2005-06 dated April 27, 2006 in terms of which banks are prohibited from crediting 'account payee' cheques to the account of any person other than the pay

StCBs/DCCBs - Collection of Account Payee Cheques - Prohibition on Crediting Proceeds to Third Party Account

Collection of Account Payee Cheques - Prohibition on Crediting Proceeds to Third Party Account

RBI/2011-12/ 252 DBOD.BP.BC.No. 50 / 21.01.001/2011-12 November 4, 2011 The Chairmen/Chief Executives of All Scheduled Commercial Banks (excluding RRBs) Dear Sir, Collection of Account Payee Cheques - Prohibition on Crediting Proceeds to Third Party Account Please refer to our circular DBOD.BP.BC.No.56/21.01.001/2005-06 dated January 23, 2006 in terms of which banks are prohibited from crediting 'account payee' cheques to the account of any person other than the payee

RBI/2011-12/ 252 DBOD.BP.BC.No. 50 / 21.01.001/2011-12 November 4, 2011 The Chairmen/Chief Executives of All Scheduled Commercial Banks (excluding RRBs) Dear Sir, Collection of Account Payee Cheques - Prohibition on Crediting Proceeds to Third Party Account Please refer to our circular DBOD.BP.BC.No.56/21.01.001/2005-06 dated January 23, 2006 in terms of which banks are prohibited from crediting 'account payee' cheques to the account of any person other than the payee

Collection of Account Payee Cheques - Prohibition on Crediting Proceeds to Third Party Account

Payment of Cheques/Drafts/Pay Orders/Banker’s Cheques

RBI/2011-12/251 DBOD.AML BC.No.47/14.01.001/2011-12 November 4, 2011 The Chairmen/Chief Executive Officers All Scheduled Commercial Banks (excluding RRBs)/Local Area Banks Dear Sir, Payment of Cheques/Drafts/Pay Orders/Banker’s Cheques In India, it has been the usual practice among bankers to make payment of only such cheques and drafts as are presented for payment within a period of six months from the date of the instrument. 2.@@NBSP@@ It has been brought to the not

RBI/2011-12/251 DBOD.AML BC.No.47/14.01.001/2011-12 November 4, 2011 The Chairmen/Chief Executive Officers All Scheduled Commercial Banks (excluding RRBs)/Local Area Banks Dear Sir, Payment of Cheques/Drafts/Pay Orders/Banker’s Cheques In India, it has been the usual practice among bankers to make payment of only such cheques and drafts as are presented for payment within a period of six months from the date of the instrument. 2.@@NBSP@@ It has been brought to the not

Payment of Cheques/Drafts/Pay Orders/Banker’s Cheques

KYC - Letter issued by UIDAI containing details of name, address and Aadhaar number

RBI/2011-12/223 RPCD.CO.RCB.AML.BC.No.23/07.40.00/2011-12 October 17, 2011 The Chairmen / CEOs of All State and Central Co-operative Banks Dear Sir, Know Your Customer Norms – Letter issued by Unique Identification Authority of India (UIDAI) containing details of name, address and Aadhaar number Please refer to the Government of India Notification No.14/2010/F.No.6/2/2007-ES dated December 16, 2010 which recognises the letter issued by Unique Identification Authority

RBI/2011-12/223 RPCD.CO.RCB.AML.BC.No.23/07.40.00/2011-12 October 17, 2011 The Chairmen / CEOs of All State and Central Co-operative Banks Dear Sir, Know Your Customer Norms – Letter issued by Unique Identification Authority of India (UIDAI) containing details of name, address and Aadhaar number Please refer to the Government of India Notification No.14/2010/F.No.6/2/2007-ES dated December 16, 2010 which recognises the letter issued by Unique Identification Authority

KYC - Letter issued by UIDAI containing details of name, address and Aadhaar number

Savings Bank account maintained by residents in India -Joint holder - liberalisation

RBI/2011-12/173 A.P. (DIR Series) Circular No. 12 September 15, 2011 To All Banks Authorised to Deal in Foreign Exchange Madam / Sir, Savings Bank account maintained by residents in India – Joint holder - liberalisation Attention of Authorised Dealer (AD) banks is invited to Regulation 2(vi) of FEMA Notification No. 5 dated May 3, 2000 in terms of which Non-Resident Indian (NRI) means a person resident outside India who is a citizen of India or is a person of Indian o

RBI/2011-12/173 A.P. (DIR Series) Circular No. 12 September 15, 2011 To All Banks Authorised to Deal in Foreign Exchange Madam / Sir, Savings Bank account maintained by residents in India – Joint holder - liberalisation Attention of Authorised Dealer (AD) banks is invited to Regulation 2(vi) of FEMA Notification No. 5 dated May 3, 2000 in terms of which Non-Resident Indian (NRI) means a person resident outside India who is a citizen of India or is a person of Indian o

Savings Bank account maintained by residents in India -Joint holder - liberalisation

Discretion to customers for selection between RTGS and NEFT

RBI/2011-12/152 DPSS (CO) EPPD No./274/04.03.01/2011-12 August 12, 2011 The Chairman and Managing Director / Chief Executive Officer of member banks participating in@@NBSP@@ RTGS / NEFT Madam / Dear Sir, Discretion to customers for selection between RTGS and NEFT As you are aware, RTGS and NEFT are two important pan-India payment systems introduced by Reserve Bank of India keeping in mind the requirements of various customers in the wholesale and retail payment system

RBI/2011-12/152 DPSS (CO) EPPD No./274/04.03.01/2011-12 August 12, 2011 The Chairman and Managing Director / Chief Executive Officer of member banks participating in@@NBSP@@ RTGS / NEFT Madam / Dear Sir, Discretion to customers for selection between RTGS and NEFT As you are aware, RTGS and NEFT are two important pan-India payment systems introduced by Reserve Bank of India keeping in mind the requirements of various customers in the wholesale and retail payment system

Discretion to customers for selection between RTGS and NEFT

Opening of 'Small Account'

RBI/2011-12/147 RPCD.CO RRB.AML.BC.No.15 /03.05.33(E)/2011-12 August 8, 2011 The Chairmen All Regional Rural Banks (RRBs) Dear Sir, Opening of 'Small Account' Please find enclosed a copy of the Government of India, Notification No.14/2010/F.No.6/2/2007-E.S. dated December 16, 2010, amending the Prevention of Money-laundering (Maintenance of Records of the Nature and Value of Transactions, the Procedure and Manner of Maintaining and Time for Furnishing Information and

RBI/2011-12/147 RPCD.CO RRB.AML.BC.No.15 /03.05.33(E)/2011-12 August 8, 2011 The Chairmen All Regional Rural Banks (RRBs) Dear Sir, Opening of 'Small Account' Please find enclosed a copy of the Government of India, Notification No.14/2010/F.No.6/2/2007-E.S. dated December 16, 2010, amending the Prevention of Money-laundering (Maintenance of Records of the Nature and Value of Transactions, the Procedure and Manner of Maintaining and Time for Furnishing Information and

Opening of 'Small Account'

Security Issues and Risk mitigation measures related to Card Not Present (CNP) transactions

RBI/2011-12/145 DPSS.PD.CO. No.223/02.14.003/2011-2012 August 04, 2011 The Chairman and Managing Director / Chief Executive Officers All Scheduled Commercial Banks including RRBs /Urban Co-operative Banks / State Co-operative Banks /District Central Co-operative Banks/Authorised Card Payment Networks Madam / Dear Sir Security Issues and Risk mitigation measures related to Card Not Present (CNP) transactions. Please refer to our circular RBI/DPSS No. 1501 / 02.14.003 /

RBI/2011-12/145 DPSS.PD.CO. No.223/02.14.003/2011-2012 August 04, 2011 The Chairman and Managing Director / Chief Executive Officers All Scheduled Commercial Banks including RRBs /Urban Co-operative Banks / State Co-operative Banks /District Central Co-operative Banks/Authorised Card Payment Networks Madam / Dear Sir Security Issues and Risk mitigation measures related to Card Not Present (CNP) transactions. Please refer to our circular RBI/DPSS No. 1501 / 02.14.003 /

Security Issues and Risk mitigation measures related to Card Not Present (CNP) transactions