A comprehensive review of the various services offered by Reserve Bank of India under Citizens’ Charter and Regulatory Approvals was undertaken and the revised Citizen’s Charter was released on July 1, 2025.

2. An analysis of the performance under the Citizen’s Charter during the months of July and August 2025 has been carried out and the summary thereof is given below –

3. Going forward, the status of performance under the Citizen’s Charter will be published on the first of every month.

(Puneet Pancholy)  
Chief General Manager

Press Release: 2025-2026/1021