The Reserve Bank of India today announced the revised Banking Ombudsman Scheme with enlarged scope to include customer complaints on certain new areas, such as, credit card complaints, deficiencies in providing the promised services even by banks' sales agents, levying service charges without prior notice to the customer and non adherence to the fair practices code as adopted by individual banks. Applicable to all commercial banks, regional rural banks and scheduled p

The concept of priority sector lending was introduced in 1969 to underscore the necessity of financing by banks of certain neglected sectors like agriculture. Although initially there were no specific targets fixed in respect of priority sector lending, the banks were advised in November 1974 to raise the share of their lending to this sector to the level of 331/3 per cent of their aggregate advances and subsequently to 40 per cent. The investments made by the commerc

The Reserve Bank has today released a draft Banking Ombudsman Scheme 2002 (as amended upto June 2005) for public comments. The Reserve Bank has proposed to amend the Banking Ombudsman Scheme to widen its scope to reflect the present needs of the bank customers. With this in view, it has proposed to cover under the Banking Ombudsman Scheme the customer complaints relating to banks' credit card operations even when they are offered by their subsidiaries. The proposed am

The Reserve Bank of India (RBI) today released the draft Report of the Internal Working Group on Regional Rural Banks (RRBs), which was constituted to examine various alternatives available within the existing legal framework for strengthening the RRBs and making them viable rural financing institutions. The Group studied the recommendations made by various committees constituted in the past on the subject and made a comprehensive state-wise/ sponsor bank-wise review

Dr.Y. V. Reddy, Governor, Reserve Bank of India on May 5, 2005 met the Chief Minister of the State Shri Mufti Mohammed Sayeed and proposed to set up a Working Group on Credit for Jammu & Kashmir. Dr. Reddy was in Srinagar to host the board meeting of the Reserve Bank of India. The Central Board of Directors of the Reserve Bank of India (RBI) met in Srinagar on May 5, 2005 to review the key economic, monetary and financial developments. Dr. Reddy chaired the meetin

February 10, 2004A Working Group on Flow of Credit to SSI sector has been constituted under the chairmanship of Dr. A. S. Ganguly, Director, Central Board of the Reserve Bank of India. Other members of the Working Group are: 1. Padmashri Jaya Arunachalam, Working Women's Forum, Chennai. 2. Shri Kailash P.Jhunjhunwala, Director, State Bank of India Board. 3. Dr. Ashok Jhunjhunwala, Electrical Engineering Department, Indian Institute of Technology, Chennai. 4. Shri A.K.

The Reserve Bank of India has published a report on review of the Banking Ombudsman Scheme 1995 for the period 1998-99 to 2001-02. According to this report, the number of complaints received during the periods 1999-2000, 2000-01 and 2001-02 stood at 4994, 5803 and 5907 respectively. Comparable figure for the year 1998-99 (April-March) was 6062. As compared to the complaints received during 1998-99, there is a decrease of 2.5 per cent during 2001-02. The maximum number

After review of the Banking Ombudsman Scheme, 1995 the Reserve Bank of India has now decided to introduce the Banking Ombudsman Scheme, 2002 with wider coverage and enlarged authority/functions to the Ombudsman. The new scheme will come into effect from today i.e. June 14, 2002.The Banking Ombudsman Scheme, 1995 was formulated by the Reserve Bank of India to provide an expeditious redressal grievance mechanism to bank customers. The Banking Ombudsman Scheme which beca

The Reserve Bank of India has appointed Shri G. R. Sundaravadivel, as Banking Ombudsman at Thiruvananthapuram from September 10, 2001. Before taking over as Banking Ombudsman, Shri Sundaravadivel was the Executive Director of United Bank of India. As Banking Ombudsman, Shri Sundaravadivel would have his office at Reserve Bank of India Building, Thiruvananthapuram and his jurisdiction and authority would extend to complaints against branches and offices of banks locate

The Reserve Bank of India has appointed Shri S.B. Mishra, I.A.S. (Retd.) as Banking Ombudsman at Bhubaneshwar from August 21, 2001.As Banking Ombudsman, Shri Mishra would have his office at Reserve Bank of India Building, Bhubaneshwar and his jurisdiction and authority would extend to complaints against branches and offices of banks located within the territorial limits of the State of Orissa.P.V. Sadanandan Asst. ManagerPress Release : 2001-02/244