Press Releases - ఆర్బిఐ - Reserve Bank of India
Press Releases
ఫిబ్ర 24, 2012
RBI releases Annual Report of the Banking Ombudsman Scheme
The Reserve Bank of India, today, released the Annual Report of the Banking Ombudsman Scheme for the year 2010-2011. The Banking Ombudsman Scheme was instituted by the Reserve Bank in 1995 to provide speedy solutions to the grievances of bank customers. There are 15 Offices of Banking Ombudsmen across the country. The report is a synopsis of activities of all the offices of Banking Ombudsman. The report indicates that compared to last year there was decline of 10 per
The Reserve Bank of India, today, released the Annual Report of the Banking Ombudsman Scheme for the year 2010-2011. The Banking Ombudsman Scheme was instituted by the Reserve Bank in 1995 to provide speedy solutions to the grievances of bank customers. There are 15 Offices of Banking Ombudsmen across the country. The report is a synopsis of activities of all the offices of Banking Ombudsman. The report indicates that compared to last year there was decline of 10 per
పిడిఎఫ్ (
సెప్టెం 06, 2011
Banking Ombudsman Conference : Ten Action Points to improve Customer Service of Banks
1. Indian Banks’ Association (IBA) will standardise most important terms and conditions (MITC) for at least ten important banking transactions and circulate among banks for adaptation. 2. Banks would initiate the process of providing one view of all bank accounts of a customer including deposits, loans, etc., with the help of available technology, such as, core banking solution. Banks would be complete the process within one year. 3. Banks would convey to the Reserve
1. Indian Banks’ Association (IBA) will standardise most important terms and conditions (MITC) for at least ten important banking transactions and circulate among banks for adaptation. 2. Banks would initiate the process of providing one view of all bank accounts of a customer including deposits, loans, etc., with the help of available technology, such as, core banking solution. Banks would be complete the process within one year. 3. Banks would convey to the Reserve
ఫిబ్ర 01, 2011
Annual Report of Banking Ombudsman Scheme 2009-10 Highlights Effective Redressal of Customer Grievances
The Reserve Bank of India, today, released the Annual Report of the Banking Ombudsman Scheme for the year 2009-2010. The Banking Ombudsman Scheme was established by the Reserve Bank in 1995 to provide speedy solutions to the grievances faced by bank customers. The Report indicates an increase in customers’ awareness of the Scheme resulting in an increase in the absolute number of complaints received in BO Offices. What more, the number of complaints from rural areas a
The Reserve Bank of India, today, released the Annual Report of the Banking Ombudsman Scheme for the year 2009-2010. The Banking Ombudsman Scheme was established by the Reserve Bank in 1995 to provide speedy solutions to the grievances faced by bank customers. The Report indicates an increase in customers’ awareness of the Scheme resulting in an increase in the absolute number of complaints received in BO Offices. What more, the number of complaints from rural areas a
మార్చి 06, 2010
Report of Working Group to Review the Credit Guarantee Scheme of the Credit Guarantee Fund Trust for MSEs released
Photograph Mandatory doubling of the limit for collateral free loans to micro and small enterprises (MSEs) sector to Rs.10 lakh from the present Rs. 5 lakh, increase in the extent of guarantee cover, absorption of guarantee fees for the collateral free loans by CGTMSE subject to certain conditions, lower guarantee fees for women entrepreneurs and enterprises in the North-East, simplification of procedure for filing claims with CGTMSE and increasing awareness about the
Photograph Mandatory doubling of the limit for collateral free loans to micro and small enterprises (MSEs) sector to Rs.10 lakh from the present Rs. 5 lakh, increase in the extent of guarantee cover, absorption of guarantee fees for the collateral free loans by CGTMSE subject to certain conditions, lower guarantee fees for women entrepreneurs and enterprises in the North-East, simplification of procedure for filing claims with CGTMSE and increasing awareness about the
ఫిబ్ర 22, 2010
RBI initiates Class Action to benefit Bank Customers; Annual Report of Banking Ombudsman Scheme-2008-2009 released
The Reserve Bank of India has proactively started issuing general directions to all banks so as to protect the bank customers against banks’ act of commissions and omissions. Called ‘class action,’ such general directions are issued by the regulator in cases that could benefit not only the applicant but all those customers similarly placed without their having to approach their respective banks/ the Reserve Bank. The Reserve Bank has already initiated such class actio
The Reserve Bank of India has proactively started issuing general directions to all banks so as to protect the bank customers against banks’ act of commissions and omissions. Called ‘class action,’ such general directions are issued by the regulator in cases that could benefit not only the applicant but all those customers similarly placed without their having to approach their respective banks/ the Reserve Bank. The Reserve Bank has already initiated such class actio
ఆగ 19, 2009
RBI Working Group says BC Model Vital for Financial Inclusion; suggests New Entities for BC
A Reserve Bank of India Working Group has recommended the following new entities for appointment of Business Correspondents (BCs) for banks in rural and semi-urban areas: i) Individual kirana/medical/fair price shop owners ii) Individual Public Call Office (PCO) operators iii) Agents of Small Savings Schemes of Government of India/Insurance Companies iv) Individuals who own petrol pumps v) Retired teachers vi) Authorised functionaries of well run Self Help Groups (SHG
A Reserve Bank of India Working Group has recommended the following new entities for appointment of Business Correspondents (BCs) for banks in rural and semi-urban areas: i) Individual kirana/medical/fair price shop owners ii) Individual Public Call Office (PCO) operators iii) Agents of Small Savings Schemes of Government of India/Insurance Companies iv) Individuals who own petrol pumps v) Retired teachers vi) Authorised functionaries of well run Self Help Groups (SHG
ఫిబ్ర 05, 2009
RBI amends Banking Ombudsman Scheme: includes complaints relating to Internet Banking and Non-adherence to BCSBI Code
The Reserve Bank of India has widened the scope of its Banking Ombudsman Scheme 2006, to include deficiencies arising out of internet banking. Under the amended Scheme, a customer would also be able to lodge a complaint against the bank for its non-adherence to the provisions of the fair practices code for lenders or the Code of Bank's Commitment to Customers issued by the Banking Codes and Standards Board of India (BCSBI). The BCSBI is an independent and autonomous w
The Reserve Bank of India has widened the scope of its Banking Ombudsman Scheme 2006, to include deficiencies arising out of internet banking. Under the amended Scheme, a customer would also be able to lodge a complaint against the bank for its non-adherence to the provisions of the fair practices code for lenders or the Code of Bank's Commitment to Customers issued by the Banking Codes and Standards Board of India (BCSBI). The BCSBI is an independent and autonomous w
డిసెం 24, 2008
RBI releases Annual Report (2007-2008) of Banking Ombudsman Scheme
The Reserve Bank of India today published the Annual Report on the functioning of the Banking Ombudsman Scheme for the period 2007-08. According to the Report, during the year 2007-08, the Banking Ombudsmen received 47,887 complaints, up from 38,638 complaints received in 2006-07. The Reserve Bank of India introduced the Banking Ombudsman Scheme in June 1995 to provide low cost and effective forum for redressal of customer grievances against banks. The Scheme was firs
The Reserve Bank of India today published the Annual Report on the functioning of the Banking Ombudsman Scheme for the period 2007-08. According to the Report, during the year 2007-08, the Banking Ombudsmen received 47,887 complaints, up from 38,638 complaints received in 2006-07. The Reserve Bank of India introduced the Banking Ombudsman Scheme in June 1995 to provide low cost and effective forum for redressal of customer grievances against banks. The Scheme was firs
ఆగ 13, 2008
RBI places Reports of three Working Groups on its website for comments
The Reserve Bank of India has today placed on its website for public comments, reports of three Working Groups. These are : (i) Defraying Costs of ICT Solutions for Regional Rural Banks (RRBs); (ii) Technology Upgradation of Regional Rural Banks; and (iii) IT support for Urban Co-operative Banks. The setting up of the Working Groups was announced in the Mid-Term Review of the Annual Policy for 2007-08. The Working Group on Defraying Costs of ICT Solutions for Regional
The Reserve Bank of India has today placed on its website for public comments, reports of three Working Groups. These are : (i) Defraying Costs of ICT Solutions for Regional Rural Banks (RRBs); (ii) Technology Upgradation of Regional Rural Banks; and (iii) IT support for Urban Co-operative Banks. The setting up of the Working Groups was announced in the Mid-Term Review of the Annual Policy for 2007-08. The Working Group on Defraying Costs of ICT Solutions for Regional
మే 30, 2008
RBI places on its website Internal Working Group's Report on Conditions of Work and Promotion of Livelihoods in the Unorganised Sector
The Reserve Bank of India today placed on its website, the Report of an Internal Working Group set up to examine and to suggest a way forward to implement the recommendations of the Report on "Conditions of Work and Promotion of Livelihoods in the Unorganised Sector" of the National Commission for Enterprises in the Unorganised Sector. The National Commission was constituted by the Government of India under the Chairmanship of Dr. Arjun K. Sengupta. The National Commi
The Reserve Bank of India today placed on its website, the Report of an Internal Working Group set up to examine and to suggest a way forward to implement the recommendations of the Report on "Conditions of Work and Promotion of Livelihoods in the Unorganised Sector" of the National Commission for Enterprises in the Unorganised Sector. The National Commission was constituted by the Government of India under the Chairmanship of Dr. Arjun K. Sengupta. The National Commi
మే 23, 2008
Agricultural Debt Waiver and Debt Relief Scheme, 2008
The Reserve Bank of India today advised scheduled commercial banks (including Local Area Banks) to take necessary action towards implementation of the Agricultural Debt Waiver and Debt Relief Scheme for farmers at the earliest. It has been further advised that implementation of the Scheme should be completed by June 30, 2008.It may be recalled that the Hon’ble Finance Minister, in his Budget Speech (paragraph 73) for 2008-09 had announced a debt waiver and debt relief
The Reserve Bank of India today advised scheduled commercial banks (including Local Area Banks) to take necessary action towards implementation of the Agricultural Debt Waiver and Debt Relief Scheme for farmers at the earliest. It has been further advised that implementation of the Scheme should be completed by June 30, 2008.It may be recalled that the Hon’ble Finance Minister, in his Budget Speech (paragraph 73) for 2008-09 had announced a debt waiver and debt relief
మే 12, 2008
RBI releases Report of Internal Working Group on Improvement of Banking Services in the Union Territory of Lakshadweep
The Reserve Bank of India has today placed on its website www.rbi.org.in the Report of the Working Group on Improvement of Banking Services in the Union Territory of Lakshadweep. With a view to improving the outreach of banks and their services, promoting financial inclusion and supporting the development plans of the Union Territory of Lakshadweep (UTL), a Working Group was constituted under the Chairmanship of Shri S.Ramaswamy, Regional Director, Kerala and UTL, Res
The Reserve Bank of India has today placed on its website www.rbi.org.in the Report of the Working Group on Improvement of Banking Services in the Union Territory of Lakshadweep. With a view to improving the outreach of banks and their services, promoting financial inclusion and supporting the development plans of the Union Territory of Lakshadweep (UTL), a Working Group was constituted under the Chairmanship of Shri S.Ramaswamy, Regional Director, Kerala and UTL, Res
ఏప్రి 24, 2008
RBI releases Report of Working Group on Rehabilitation of Sick SMEs
The Reserve Bank of India today placed on its website (www.rbi.org.in), the Report of the Working Group on Rehabilitation of Sick SMEs for wider dissemination and comments. Comments on the Report could be sent to the Chief General Manager-in-Charge, Rural Planning & Credit Department, Reserve Bank of India, Central Office, Fort, Mumbai-400001 or could be <a href=# onclick=javascript:document.open('Bs_RbiEmailMaster.aspx?name=rbi51','query_pop','width=460,height
The Reserve Bank of India today placed on its website (www.rbi.org.in), the Report of the Working Group on Rehabilitation of Sick SMEs for wider dissemination and comments. Comments on the Report could be sent to the Chief General Manager-in-Charge, Rural Planning & Credit Department, Reserve Bank of India, Central Office, Fort, Mumbai-400001 or could be <a href=# onclick=javascript:document.open('Bs_RbiEmailMaster.aspx?name=rbi51','query_pop','width=460,height
నవం 07, 2007
Internal Working Group to Examine the Recommendations of the Radhakrishna Expert Group on Agricultural Indebtedness
The Reserve Bank of India today constituted an Internal Working Group under the Chairmanship of Shri V.S.Das, Executive Director, Reserve Bank of India, to Examine the Recommendations of the Radhakrishna Expert Group on Agricultural Indebtedness. The Internal Working Group would consist of members from various departments of Reserve Bank, viz., Rural Planning and Credit Department, Department of Banking Operations and Development, Department of Economic Analysis and P
The Reserve Bank of India today constituted an Internal Working Group under the Chairmanship of Shri V.S.Das, Executive Director, Reserve Bank of India, to Examine the Recommendations of the Radhakrishna Expert Group on Agricultural Indebtedness. The Internal Working Group would consist of members from various departments of Reserve Bank, viz., Rural Planning and Credit Department, Department of Banking Operations and Development, Department of Economic Analysis and P
ఆగ 23, 2007
RBI invites Comments on Working Group Report to examine Procedures and Processes of Agricultural Loans
The Reserve Bank of India today placed on its website the report of the Working Group set up to suggest measures to further simplify the procedures and processes for agricultural loans, especially for small and marginal farmers. While the Reserve Bank has already implemented certain recommendations of the Working Group in its Annual Policy for 2007-08, it has released the report of the Working Group stating that the other recommendations of the Working Group have rele
The Reserve Bank of India today placed on its website the report of the Working Group set up to suggest measures to further simplify the procedures and processes for agricultural loans, especially for small and marginal farmers. While the Reserve Bank has already implemented certain recommendations of the Working Group in its Annual Policy for 2007-08, it has released the report of the Working Group stating that the other recommendations of the Working Group have rele
జులై 24, 2007
Working Group to suggest Measures to Assist Distressed Farmers
Notwithstanding the policy initiatives taken by the Central Government, RBI and NABARD to facilitate hassle-free flow of credit from the institutional financial sector to the agricultural/rural sector, the Indian agriculture has been facing difficult times and the Indian farmers have been experiencing extreme distress. The spate of suicides by farmers in different parts of the country is a palpable manifestation of this unfortunate state of affairs. In order to addres
Notwithstanding the policy initiatives taken by the Central Government, RBI and NABARD to facilitate hassle-free flow of credit from the institutional financial sector to the agricultural/rural sector, the Indian agriculture has been facing difficult times and the Indian farmers have been experiencing extreme distress. The spate of suicides by farmers in different parts of the country is a palpable manifestation of this unfortunate state of affairs. In order to addres
మే 24, 2007
Customers can now appeal against the Banking Ombudsman's Decision
Bank customers can now appeal against the decision of the Banking Ombudsman where he has rejected the customer's complaint relating to matters falling within the grounds of complaints specified under the scheme. The Reserve Bank of India has amended the Banking Ombudsman Scheme, 2006 to enable the customers to appeal against the Banking Ombudsman's decision. The amendments are available on the RBI website. Before the scheme was amended, the bank customers could appeal
Bank customers can now appeal against the decision of the Banking Ombudsman where he has rejected the customer's complaint relating to matters falling within the grounds of complaints specified under the scheme. The Reserve Bank of India has amended the Banking Ombudsman Scheme, 2006 to enable the customers to appeal against the Banking Ombudsman's decision. The amendments are available on the RBI website. Before the scheme was amended, the bank customers could appeal
అక్టో 11, 2006
RBI releases Report of Working Group on Improvement of Banking Services in Uttaranchal
The Reserve Bank of India has today placed on its website (www.rbi.org.in), the report of a Working Group on improvement of banking services in Uttaranchal. The Reserve Bank had set up the Working Group under the chairmanship of Shri V. S. Das, Executive Director, Reserve Bank of India to examine the problems/issues relating to banking services in the State and prepare an action plan to be implemented for the purpose. The Working Group reviewed the role of banks and f
The Reserve Bank of India has today placed on its website (www.rbi.org.in), the report of a Working Group on improvement of banking services in Uttaranchal. The Reserve Bank had set up the Working Group under the chairmanship of Shri V. S. Das, Executive Director, Reserve Bank of India to examine the problems/issues relating to banking services in the State and prepare an action plan to be implemented for the purpose. The Working Group reviewed the role of banks and f
ఆగ 21, 2006
RBI releases Report of Committee on Financial Sector Plan for NE Region
It may be recalled that, the Reserve Bank of India had, on January 25, 2006, set up a committee to achieve greater financial inclusion and provision of financial services in the North-Eastern region (NER) and also to prepare an appropriate state-specific monitorable action plan for the region. Deputy Governor, Smt. Usha Thorat was the Chairman of the Committee. The Committee has since submitted its report, which is now placed in the Reserve Bank's website. The Committ
It may be recalled that, the Reserve Bank of India had, on January 25, 2006, set up a committee to achieve greater financial inclusion and provision of financial services in the North-Eastern region (NER) and also to prepare an appropriate state-specific monitorable action plan for the region. Deputy Governor, Smt. Usha Thorat was the Chairman of the Committee. The Committee has since submitted its report, which is now placed in the Reserve Bank's website. The Committ
మే 18, 2006
Working Group to suggest measures to assist distressed farmers
The Reserve Bank of India today constituted a Working Group to suggest measures to assist distressed farmers including provision of financial counselling services and introduction of a specific Credit Guarantee Scheme under the Deposit Insurance and Credit Guarantee Corporation of India (DICGC) Act for such farmers. The members of the Working Group will be: 1. Prof. S.S. Johl, Vice Chairman, Punjab State Planning Board – Chairman 2. Dr. Y.S.P. Thorat, Chairman, Nation
The Reserve Bank of India today constituted a Working Group to suggest measures to assist distressed farmers including provision of financial counselling services and introduction of a specific Credit Guarantee Scheme under the Deposit Insurance and Credit Guarantee Corporation of India (DICGC) Act for such farmers. The members of the Working Group will be: 1. Prof. S.S. Johl, Vice Chairman, Punjab State Planning Board – Chairman 2. Dr. Y.S.P. Thorat, Chairman, Nation
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