IST,
Lodge a Complaint against RBI
The Reserve Bank of India has set up a Consumer Education and Protection Cell (CEP Cell) in all its Regional Offices.
Further, complaints that are not covered under the Reserve Bank – Integrated Ombudsman Scheme (RB-IOS), 2021 shall be handled by the CEP Cells.
| Address and contact details of CEP Cells | ||
|---|---|---|
| Sl. No. | Name of the office | Address and contact details |
| 1 |
Agartala |
The Officer In-Charge |
| 2 |
Ahmedabad |
The Officer In-Charge |
| 3 |
Aizawl |
The Officer In-Charge |
| 4 |
Belapur |
The Officer In-Charge |
| 5 |
Bengaluru |
The Officer In-Charge |
| 6 |
Bhopal |
The Officer In-Charge |
| 7 |
Bhubaneswar |
The Officer In-Charge |
| 8 |
Chandigarh |
The Officer In-Charge |
| 9 |
Chennai |
The Officer In-Charge |
| 10 |
Dehradun |
The Officer In-Charge |
| 11 |
Gangtok |
The Officer In-Charge |
| 12 |
Guwahati |
The Officer In-Charge |
| 13 |
Hyderabad |
The Officer In-Charge |
| 14 |
Imphal |
The Officer In-Charge |
| 15 |
Itanagar |
The Officer In-Charge |
| 16 |
Jaipur |
The Officer In-Charge |
| 17 |
Jammu |
The Officer In-Charge |
| 18 |
Kanpur |
The Officer In-Charge |
| 19 |
Kochi |
The Officer In-Charge |
| 20 |
Kohima |
The Officer-in-Charge |
| 21 |
Kolkata |
The Officer In-Charge |
| 22 |
Lucknow |
The Officer In-Charge |
| 23 |
Mumbai |
The Officer In-Charge |
| 24 |
Nagpur |
The Officer In-Charge |
| 25 |
New Delhi |
The Officer In-Charge |
| 26 |
Panaji |
The Officer In-Charge |
| 27 |
Patna |
The Officer In-Charge |
| 28 |
Raipur |
The Officer In-Charge |
| 29 |
Ranchi |
The Officer In-Charge |
| 30 |
Shillong |
The Officer In-Charge |
| 31 |
Shimla |
The Officer In-Charge |
| 32 |
Thiruvananthapuram |
The Officer In-Charge |
In the event of the complainant not getting a reply within a period of 60 days or his/her not being satisfied with the reply received, he/she may write to the Chief General Manager, Reserve Bank of India, Consumer Education and Protection Department, Central Office, 1st Floor, Amar Building, Perin Nariman Street, Mumbai 400 001.
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